On a several websites we have the post carrousel is in the backend slow and the brouwser get unresponsive for a while before the posts tab opens. This behavior hapend since the last update or the one before.
Already tried to disable all plugins an theme but the siteorigin pagebuilder , siteorigin widgets and the siteorigin premium plugin but the post carrousel remains the same.
Is there known issue of fix for this ?
Hi. We’re not aware of an ongoing issue of this nature. If the issue persists posts the 1.70.1 release you can perhaps try a quick plugin conflict test to see if the issue persists with only SO Widgets Bundle and SO Page Builder activated, nothing else.
The issue persists in 1.70.1 is stripped the site down into a basic wordpress theme (not altered) and just the 3 Siteorigin plugins (builder, bundle and premium) but the issue is still there. Not sure what to do from here.
Thanks for the update. If you’re using an active SO Premium license it’s best to email via [email protected].
I’m unfortunately unable to replicate the issue. Is the widget in the Page Builder tab or the Block Editor? If in the Block Editor is the carousel in block form or inserted via a Layout Builder Block? Finally, which operating system and browser are you using?
Hi, a quick follow-up. If you’d like to perhaps email us at [email protected]; we can assist directly from there and log-in if needed and if that’s appropriate for the site you’re working on. Cheers. Andrew