America's Best Regional Banks and Credit Unions 2024

Regional banks and credit unions play a pivotal role in the financial fabric of communities nationwide. Unlike their larger counterparts, these institutions are deeply rooted in local economies, understanding the unique needs of the people they serve. Regional banks, with their localized focus, often cultivate strong relationships with customers, enabling them to provide personalized services. These institutions become familiar in the neighborhood; they offer a sense of trust and community that resonates with account holders.

Credit unions, too, play a role in a community. As financial cooperatives owned by their members, they foster a sense of shared ownership and responsibility. This unique structure translates into a commitment to the financial well-being of its members, often resulting in lower fees, competitive interest rates, and a more flexible approach to lending. The community engagement of credit unions extends beyond financial transactions. Many credit unions actively contribute to local initiatives, reinforcing their role as integral community partners.

In an era where digital advancements can overshadow personalized service, regional banks and credit unions stand out for their customer-centric financial services. These institutions prove that a community-centered approach can redefine the banking experience.

For this reason, Newsweek and market data research firm Plant-A Insights Group are proud to share this ranking of America's Best Regional Banks and Credit Unions, recognizing the top 250 Regional Banks and 250 Credit Unions in the United States.

We hope this list helps you identify your state's best community banking options.

Star Rating	Bank Name	Institution Type	Employees	HQ Location	Operating States
★★★★	1st Bank Yuma	Bank	83	Yuma, AZ	AZ
★★★★½	Amboy Bank	Bank	226	Old Bridge, New Jersey	NJ
★★★★	American National Bank & Trust	Bank	289	Wichita Falls, Texas	TX
★★★★	Ameris Bank	Bank	2801	Atlanta, Georgia	FL, GA, SC, NC, AL
★★★★½	Andrew Johnson Bank	Bank	97	Greeneville, Tennessee	TN
★★★★★	Associated Bank, NA	Bank	4259	Green Bay, Wisconsin	WI, MN, IL
★★★★½	Athol Savings Bank	Bank	79	Athol, Massachusetts	MA
★★★★★	Austin Bank Texas NA	Bank	508	Jacksonville, Texas	TX
★★★★½	Bank of America California NA	Bank	NA	San Francisco, California	CA
★★★★	Bank of Canton	Bank	101	Canton, Massachusetts	MA
★★★★½	Bank of Central Florida	Bank	98	Lakeland, Florida	FL
★★★★	Bank of Commerce	Bank	209	Ammon, Idaho	ID, MT
★★★★	Bank of Franklin County	Bank	66	Washington, Missouri	MO
★★★★	Bank of Idaho	Bank	219	Idaho Falls, Idaho	ID, WA
★★★★½	Bank of San Francisco	Bank	48	San Francisco, California	CA
★★★★½	Bank of Tampa	Bank	290	Tampa, Florida	FL
★★★★½	Bank of Texas	Bank	24	Midland, Texas	TX
★★★★½	Bankers Trust Co	Bank	559	Des Moines, Iowa	IA, AZ
★★★★½	Bankplus	Bank	1199	Belzoni, Mississippi	MS, LA, AL, FL
★★★★½	Banner Bank	Bank	1930	Walla Walla, Washington	WA, ID, CA, OR
★★★★½	Banner Capital Bank	Bank	50	Harrisburg, Nebraska	NE, WY
★★★★½	Bar Harbor Bank & Trust	Bank	478	Bar Harbor, Maine	ME, NH, VT
★★★★★	Barclays Bank Delaware	Bank	4255	Wilmington, Delaware	DE
★★★★	Bath Savings Institution	Bank	184	Bath, Maine	ME
★★★★	Belgrade State Bank	Bank	84	Belgrade, Missouri	MO
★★★★★	Bell Bank	Bank	1915	Fargo, North Dakota	MN, ND, AZ
★★★★★	Belmont Bank & Trust Co	Bank	59	Chicago, Illinois	FL, IL
★★★★½	Benchmark Community Bank	Bank	206	Kenbridge, Virginia	VA, NC
★★★★★	Berkshire Bank	Bank	1328	Pittsfield, Massachusetts	MA, CT, NY, VT, RI
★★★★½	Berkshire Bank	Bank	79	New York, New York	NY, NJ
★★★★½	Black Hills Community Bank N A	Bank	60	Rapid City, South Dakota	SD
★★★★½	Blue Ridge Bank & Trust Co	Bank	129	Independence, Missouri	MO
★★★★	BOKF National Assn	Bank	4632	Tulsa, Oklahoma	OK, MO, TX, NM, CO, AZ, AR, KS
★★★★★	Bremer Bank National Assn	Bank	1414	Saint Paul, Minnesota	WI, ND, MN
★★★★★	Broadway National Bank	Bank	637	San Antonio, Texas	TX
★★★★★	Byline Bank	Bank	987	Chicago, Illinois	IL, WI
★★★★½	Canandaigua National Bank & Trust Co	Bank	628	Canandaigua, New York	NY
★★★★	Capital Community Bank	Bank	125	Provo, Utah	UT
★★★★	Capital One	Bank	61143	Mclean, Virginia	VA, MD, NY, TX, NJ, DC, LA, CT, DE
★★★★★	Capitol Bank	Bank	54	Madison, Wisconsin	WI
★★★★	CBI Bank & Trust	Bank	205	Muscatine, Iowa	IL, IA
★★★★½	Cedar Rapids Bank & Trust Co	Bank	187	Cedar Rapids, Iowa	IA
★★★★½	Centennial Bank	Bank	2849	Conway, Arkansas	TX, AR, FL, AL, NY
★★★★	Central Bank	Bank	293	Storm Lake, Iowa	IA, SD
★★★★★	Central Bank & Trust Co	Bank	496	Lexington, Kentucky	KY
★★★★½	Central Pacific Bank	Bank	753	Honolulu, Hawaii	HI
★★★★½	Central State Bank	Bank	34	State Center, Iowa	IA
★★★★½	Century Bank	Bank	123	Lucedale, Mississippi	MS, AL
★★★★★	Century Savings Bank	Bank	70	Vineland, New Jersey	NJ
★★★★★	Charles Schwab Bank SSB	Bank	1083	Westlake, Texas	TX

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LICENSING

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METHODOLOGY

For the first time, Plant-A Insights Group and Newsweek partnered to determine America's Best Regional Banks and Credit Unions 2024. The study analyzed all regional banks and credit unions in the United States (approx. 9,440 institutions) and applied the following methodology:

* To keep the focus on regional banks and credit unions, we excluded the nationwide operating banks and credit unions such as JP Morgan Chase, Bank of America from the ranking.

* Furthermore, we applied our own set of parameters to all remaining institutions. The selected parameters* covered various aspects such as profitability, financial relevance, risk exposures to financial uncertainties and overall health and stability of the financial institution:

⚬ Texas Ratio: The Texas ratio is considered a valuable tool for evaluating bank creditworthiness as it provides a measure of a bank's ability to absorb potential losses on its non-performing assets.

⚬ Profitability: Profitability allows to build and maintain financial reserves, which act as a buffer against potential losses and economic downturns.

⚬ Net loan and lease: Net loans and leases amount given by a bank is a key measure of its lending activity and overall financial health.

⚬ Media Monitoring: We screened the press coverage of all institutions over the last two years to identify potential customer risks or legal and reputational risks (monitoring period: November 4, 2023–December 18, 2023). Institutions with negative findings were removed from the ranking.

The analysis was followed by an elaborate large-scale independent customer survey of >35,000 U.S. citizens. The survey was designed to review institutions through their customer journeys on 12 categories using 75 items. The survey collected > 140,000 reviews for regional banks and credit unions distributed across all states.

In addition, we programmatically collected more than 1.3 million social media reviews and 148 million Apple App store and Google Play store reviews to support our scoring model.

A score per institution has been calculated based on our scoring model. The best 250 regional banks and the best 250 regional Credit Union have been recognized as America's Best Regional Banks and Credit Unions 2024. The number of institutions included in the ranking varies by state, based on the number of evaluations gathered and the overall scores. The performance of regional banks and credit unions that are not included in the ranking is not disputed.

Note: As with all our rankings, America's Best Regional Banks and Credit Unions 2024 is continually updated based on available information. We have deleted two companies from this list.

Disclaimer:

This work is based on primary and secondary market research and analysis of publicly available data or provided to Plant-A Insights Group LLC. Placement in the ranking is a positive recognition based on research of publicly available data sources at the time, the information provided in the validation survey and an extensive survey of bank and credit union customer in the U.S. The ranking is the result of a detailed research process. Furthermore, events following December 18, 2023, were not a subject of this ranking. Newsweek and Plant-A make no claim to the completeness of the companies examined. The information provided in this ranking should be considered in conjunction with other available information. The results of this ranking should not be used as the sole source of information for future deliberations. The information provided in this ranking should be considered in conjunction with other available information about regional banks and credit unions or, if possible, accompanied by a visit to a branch. Plant-A nor any of its subsidiaries or their respective officers, directors, shareholders, employees or agents accept any responsibility or liability with respect to the use of or reliance on any information or analysis contained in this document. The quality of companies that are not included in the ranking is not disputed. This work is copyright by Plant-A and may not be published, transmitted, broadcast, copied, reproduced or reprinted in whole or in part without the explicit written permission of Plant-A Insights Group LLC .Copyright © 2023 Plant-A Insights Group LLC. All rights reserved.

The desk research was kindly supported by Onclusive, the leading media monitoring partner with its world-class sentiment technology and PrivCo, a service that tracks private company financial information in a proprietary database.

Are you on the list? Click here to claim your award and learn how to use it.

Click here to request the detailed methodology document.

America’s Best Regional Banks and Credit Unions 2024