Profiles

Posted a reply to Critical Error on Cart with BOGO Coupon, on the site WordPress.org Forums:
Hi @beccactmh, We’re closing this thread as the issue has been resolved. We were able…

Posted a reply to Critical Performance Issue, on the site WordPress.org Forums:
Hi @kartiksadadiya, Thanks for your patience. We’d like to clarify that we are not currently…

Posted a reply to WooCommerce e-mails overflow above 600px in Outlook Webapp, on the site WordPress.org Forums:
Hi @daanvk, Upon checking, we found that this behaviour is related to how Outlook Web…

Posted a reply to Bricks Builder Theme, on the site WordPress.org Forums:
Hi @barnabas1, Thank you for reaching out. We haven’t specifically tested the plugin with the…

Posted a reply to Critical Performance Issue, on the site WordPress.org Forums:
Hi @kartiksadadiya, Thank you for this exceptionally detailed report — we truly appreciate the depth…

Posted a reply to Does Pro version correctly assign customer_id on import with HPOS (not guest), on the site WordPress.org Forums:
Hi @simonslee, Thank you for reaching out. We understand your concern. This behavior is not…

Posted a reply to Critical Error on Cart with BOGO Coupon, on the site WordPress.org Forums:
Hi @beccactmh, Thank you for the detailed explanation. We’d like to investigate this further on…

Posted a reply to Related Products from same category, on the site WordPress.org Forums:
Hi @ankitpangeni74, Thank you for sharing the product link. To help us better understand what’s…

Posted a reply to Issues Exporting Product Data with WP All Export Pro, on the site WordPress.org Forums:
Hi @iali83536, Thank you for the detailed explanation. To help us investigate this further, could…

Posted a reply to Related Products from same category, on the site WordPress.org Forums:
Hi @ankitpangeni74, Thank you for confirming. By default, the plugin works in the following way:…

Posted a reply to Change text of coupon (Buy X Get X/Y), on the site WordPress.org Forums:
Hi @johnq8686, Thank you for your question. No, editing this code will not affect the…

Posted a reply to Link to wishlist widget?, on the site WordPress.org Forums:
Hi @amarobitter, We haven’t received a response from you for a while, so we’ll go…

Posted a reply to Related Products from same category, on the site WordPress.org Forums:
Hi @ankitpangeni74, Thanks for your query. To better understand your requirement, do you mean that…

Posted a reply to Order number every so often goes back to previous numbers, on the site WordPress.org Forums:
Hi @shuangmiles, Thanks for reaching out. We couldn’t reproduce the issue with the order number…

Posted a reply to Change text of coupon (Buy X Get X/Y), on the site WordPress.org Forums:
Hi @johnq8686, Thanks for your query. Yes, you can modify that text using the free…

Posted a reply to Allow customer to change quantity of free gift, on the site WordPress.org Forums:
Hi @johnq8686, Thank you for explaining your use case in detail. The functionality you’re looking…

Posted a reply to Product feed import, on the site WordPress.org Forums:
Hi @ayadorim, Thank you for reaching out to us. The option to delete products that…

Posted a reply to Update 2.2.8 Critical Error on Orders Page, on the site WordPress.org Forums:
Hi @rainingbrains, Thank you for sharing the error log. We checked the issue further and…

Posted a reply to HPOS compatibility, on the site WordPress.org Forums:
Hi @carazo, Thank you for reaching out. Yes, our plugin is compatible with HPOS. If…

Posted a reply to Update 2.2.8 Critical Error on Orders Page, on the site WordPress.org Forums:
Hi @rainingbrains & @jpkazzi123, Thank you for reporting this issue. We were unable to replicate…

Posted a reply to Link to wishlist widget?, on the site WordPress.org Forums:
Hi @amarobitter, Thank you for your question! Currently, the plugin does not include a dedicated…

Posted a reply to Invalid Coupon error or Load infinitely, on the site WordPress.org Forums:
Hi @gsng, Thank you for reaching out and for the detailed explanation of the issue.…

Posted a reply to This string uses esc_html_e but also has echo, on the site WordPress.org Forums:
Hi @itapress, Thank you for bringing this to our attention. We’ve reviewed the issue and…

Posted a reply to Import freezes after 60 orders, on the site WordPress.org Forums:
Hi @tiagosartor3, Thank you for reaching out and for sharing the error details. It seems…

Posted a reply to Problems with special german characters, on the site WordPress.org Forums:
Hi @werny, We haven’t heard back from you in a while, so I’m going to…

Posted a reply to Demo csv – Invalid file type. Please upload a valid import file., on the site WordPress.org Forums:
Hi @marty2010, Thank you for sharing the details, and apologies for the earlier confusion regarding…

Posted a reply to This string with esc_html_e also has echo, on the site WordPress.org Forums:
Hi @itapress, Thanks for pointing this out and sharing the reference link. We appreciate your…

Posted a reply to Demo csv – Invalid file type. Please upload a valid import file., on the site WordPress.org Forums:
Hi @marty2010, Thank you for reaching out to us. We tried reproducing the issue in…

Posted a reply to WooCommerce e-mails overflow above 600px in Outlook Webapp, on the site WordPress.org Forums:
Hi @daanvk, Thank you for bringing this to our attention. To help us investigate this…

Posted a reply to Problems with special german characters, on the site WordPress.org Forums:
Hi @werny, The Print Invoice option uses the browser’s print engine, which can sometimes handle…

Posted a reply to How to translate strings, on the site WordPress.org Forums:
Hi @izaakbeer, Thank you for your reply, and we’re glad to hear that the other…

Posted a reply to Problems with special german characters, on the site WordPress.org Forums:
Hi @werny, Thanks for the update. However, we were unable to replicate the issue on…

Posted a reply to How to translate strings, on the site WordPress.org Forums:
Hi @izaakbeer, Thank you for your message, and we’re glad to hear you’ve been using…

Posted a reply to Problems with special german characters, on the site WordPress.org Forums:
Hi @werny, Thanks for reaching out. There is a chance that some languages/special characters won't…

Posted a reply to The invoice is displaying an unexpected code., on the site WordPress.org Forums:
Hi @edwardcheungecrepay, We were able to identify and have fixed the issue in the latest…

Posted a reply to PLug in not showing PDF icons, on the site WordPress.org Forums:
Hi @stevebgs, We haven’t heard back from you in a while, so I’m going to…

Posted a reply to [Feature request] Display coupon on product page, on the site WordPress.org Forums:
Hi @nxmndr, Thank you for explaining your setup. Could you please clarify how you implemented…

Posted a reply to The invoice is displaying an unexpected code., on the site WordPress.org Forums:
Hi @edwardcheungecrepay, Thanks for reaching out. We understand your concern. Kindly let us know if…

Posted a reply to PLug in not showing PDF icons, on the site WordPress.org Forums:
Hi @stevebgs, Thanks for reaching out. We understand your concern. However, we’re unable to replicate…

Posted a reply to It Won’t Sync, on the site WordPress.org Forums:
Hi @zerotiu, Thank you for reaching out to us. We’ve identified the issue and have…

Posted a reply to Upsell popup wont go away, on the site WordPress.org Forums:
Hi @sirrahikkala, We released a fix for this issue in the latest version of the…

Posted a reply to Inquiry about attaching full Terms & Conditions to the Invoice PDF, on the site WordPress.org Forums:
Hi @frasers, Thank you for reaching out. We were unable to replicate the issue of…

Posted a reply to Can I edit the exported file before import again?, on the site WordPress.org Forums:
Hi @tcmfood, Thank you for reaching out. Yes, this is possible. You can export your…

Posted a reply to Invalid file type, on the site WordPress.org Forums:
Hi @adriandw, Thanks for reaching out to us. The error you're seeing usually appears when…

Posted a reply to product restrictions enabled on all coupons, on the site WordPress.org Forums:
Hi @alterjames, Thanks for reaching out. Please note that enabling or disabling the “Product/Category restrictions”…

Posted a reply to Upsell popup wont go away, on the site WordPress.org Forums:
Hi @sirrahikkala, Thank you for bringing this to our attention, and we sincerely apologize for…

Posted a reply to Oh wow, another “related products” not showing topic, on the site WordPress.org Forums:
Hi @heggyy, Sorry about the trouble you faced while trying to contact us, and thank…

Posted a reply to Oh wow, another “related products” not showing topic, on the site WordPress.org Forums:
Hi @heggyy, Thanks for reaching out. To help us investigate this further, could you please…

Posted a reply to Lot of issues when checking with plugin checker, on the site WordPress.org Forums:
Hi @erinmillererin, We’re happy to let you know that the issues flagged by the Plugin…

Posted a reply to Lot of issues when checking with plugin checker, on the site WordPress.org Forums:
Hi @erinmillererin, Thank you for pointing this out. The Plugin Check Plugin (PCP) is a…