Profiles

Posted a reply to How to add a download that I’ve created as a checkout link?, on the site WordPress.org Forums:
Hey @ristretto6! 👋 Congrats on creating your first product — exciting stuff! 🎉 Here are…

Posted a reply to works good, on the site WordPress.org Forums:
Hi @2fishone Thank you for the feedback. Please reach out to our team at any…

Posted a reply to Great plugin with fast and helpful support, on the site WordPress.org Forums:
Hi @fetchdesigns Thank you so much for your fantastic review! Our goal is always to…

Posted a reply to Does “Easy Digital Downloads” charge a 3% fee on sales made through Stripe?, on the site WordPress.org Forums:
Hi @ikerc , Great question, and it's worth understanding how this compares across the WordPress…

Posted a reply to where is [purchase_link id, on the site WordPress.org Forums:
Hey @hopskip I am sorry for the delay here. Somehow we missed your last reply.…

Posted a reply to Request for Norwegian (Bokmål) Translation Editor Access for Plugin, on the site WordPress.org Forums:
Hey @piyushkoshti I see you have submitted a few translations on that link so please…

Posted a reply to where is [purchase_link id, on the site WordPress.org Forums:
Hi @hopskip Do you have EDD plugin activated on the website? I checked the page…

Posted a reply to Very helpful support, on the site WordPress.org Forums:
Hi @danracks Thank you for the kind words! Our team is always here, and we…

Posted a reply to Problem with Square Payments, on the site WordPress.org Forums:
Hi @jurdaneta Apologies for the inconvenience! Could you please give it another try now? The…

Posted a reply to Excellent Support Fast and Helpful, on the site WordPress.org Forums:
Hi @supportessentialplugin Thank you for the kind words! Our team is always here, and we…

Posted a reply to where is [purchase_link id, on the site WordPress.org Forums:
Hey @hopskip When you edit a Download, switch to the Settings section and that's where…

Posted a reply to Customize Form Text, on the site WordPress.org Forums:
The text comes from a language file which is standard for WordPress core and plugins.…

Posted a reply to Customize Form Text, on the site WordPress.org Forums:
Hi @texasbiz , If you want to edit the actual text, for example to change…

Posted a reply to PHP errors on activation on clean setup, on the site WordPress.org Forums:
Hey @rogierlankhorst Thanks for the report and apologies for the inconvenience. I logged this with…

Posted a reply to Great company and porducts, on the site WordPress.org Forums:
Thank you for the kind words @mchilson! Our team is always here and available to…

Posted a reply to Trusted for Digital Sales, on the site WordPress.org Forums:
Hi @mohammadr3z , Thank you so much for sharing your experience—and for over 10 years…

Posted a reply to Best Solution for Selling Digital Files, on the site WordPress.org Forums:
Hello there, Thank you so much for taking the time to share your experience with…

Posted a reply to Kundenanmeldeformular, on the site WordPress.org Forums:
Hello @yummi77 The registration form is designed to be as slim as possible and will…

Posted a reply to notification with Paypal, on the site WordPress.org Forums:
Hi @bjpbkk You can enable the EDD's Admin Sale notification email under Downloads > Emails.…

Posted a reply to Question, on the site WordPress.org Forums:
Hey @andrewmstt Looks like you are looking at a Marketplace style functionality. This can be…

Posted a reply to limit the number of item, on the site WordPress.org Forums:
Hi @bjpbkk There is a code snippet that you can add to your site so…

Posted a reply to probleme since today with 3.6.1, on the site WordPress.org Forums:
Happy to help!

Posted a reply to probleme since today with 3.6.1, on the site WordPress.org Forums:
Hi @bjpbkk Can you please open a support ticket with our team via http://easydigitaldownloads.com/support? This…

Posted a reply to Great solution with great customer service, on the site WordPress.org Forums:
Hi @makanalimakan Thank you for the feedback! Our team is always here to help at…

Posted a reply to Pagination, on the site WordPress.org Forums:
Can you please send an email to our team via the form here https://easydigitaldownloads.com/support/? We…

Posted a reply to Pagination, on the site WordPress.org Forums:
In that case, click on the products block on the page and the on the…

Posted a reply to Pagination, on the site WordPress.org Forums:
Hi @lop74 Thank you for being a part of the EDD family! Can you please…

Posted a reply to Excellent product with matching level of support, on the site WordPress.org Forums:
Hi @piersmcleish Thank you so much for being with us for such a long time…

Posted a reply to The Best Plugin, on the site WordPress.org Forums:
Thank you for feedback @vilet224 ! We are happy to hear that you find EDD…

Posted a reply to Elementor Compatibility, on the site WordPress.org Forums:
Hi @bruno05 please edit the Checkout page via the default editor (not Elementor) and in…

Posted a reply to Broken, on the site WordPress.org Forums:
Hey @yvancg68 I am sorry to hear about that. To better assist you with this…

Posted a reply to Critical error on EDD 3.x when PHP version 8.x, on the site WordPress.org Forums:
Hey @aminnima2 The issue here is related to old and outdated translation files for the…

Posted a reply to How to limit user access to product pages, on the site WordPress.org Forums:
Hey @caroledesignview EDD does not do restrictions based on content. Since the EDD Downloads are…

Posted a reply to Memory exhaustion in src/Emails/Legacy.php:59, on the site WordPress.org Forums:
You are OK with leaving them there. We don't do anything with them as they…

Posted a reply to Memory exhaustion in src/Emails/Legacy.php:59, on the site WordPress.org Forums:
Hey @jamieburchell We fixed that as of EDD 3.5.2 so it's possible that the messages…

Posted a reply to Merge the data from Site A into Site B without overwriting, losing existing data, on the site WordPress.org Forums:
Hey @awecodebox Can you please open a support ticket with the team via https://easydigitaldownloads.com/support? This…

Posted a reply to PayPal Commerce Pro, on the site WordPress.org Forums:
At the bottom of the page click the Thumb Down image and it will open…

Posted a reply to PayPal Commerce Pro, on the site WordPress.org Forums:
Thanks for the info! Can you please open a support ticket via the website here…

Posted a reply to PayPal Commerce Pro, on the site WordPress.org Forums:
Hi @madinson Thanks for reaching out! If you are using the PayPal gateway (which is…

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Glad to hear that!

Posted a reply to How EDD Handles Prices for Variable Products, on the site WordPress.org Forums:
Apologies for the delay here. The best thing to do I believe is to customize…

Posted a reply to An error occurred while processing the card. Please try again., on the site WordPress.org Forums:
Hi @sgr123 Sorry to hear that you are having troubles accepting payments. Please go to…

Posted a reply to Sorry I didn’t start using EDD sooner, on the site WordPress.org Forums:
Hey @altimac Thank you so much for sharing your experience and for giving Easy Digital…

Posted a reply to New PayPal version required, on the site WordPress.org Forums:
Hey @hotbiz1 I just checked the website now and you are using the latest PayPal…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Hey @eliasgdj The only explanation is that perhaps, at the time of the purchase, Cron…

Posted a reply to Save & Continue button on Configure your Receipts page does nothing, on the site WordPress.org Forums:
Hey @spinhead Can you perhaps tell us what page is this on and what exactly…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Thanks for that @eliasgdj That confirms that the after actions events for that order ran…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Thanks for that. I am not sure how this could happen automatically after all this…

Posted a reply to Sent email from an old order, on the site WordPress.org Forums:
Hey @eliasgdj Is it possible that the order was started in January but never completed…