Profiles

Posted a reply to Can’t Make Any Edits to Galleries, on the site WordPress.org Forums:
Hi @bghooke, I apologize for the very late reply. The first step in addressing this…

Posted a reply to Thumbnails don’t work on “Scan Folder”, on the site WordPress.org Forums:
Hi @goodcall1, Sorry for the late reply. We do monitor this forum, but I acknowledge…

Posted a reply to delete author and id gallery, on the site WordPress.org Forums:
Hi @simo2010, Thanks for reaching out, and I'm sorry for the trouble and the late…

Posted a reply to Imagely 4.0.5 – why do the captions obscure the image ?, on the site WordPress.org Forums:
Hey @mikejpryor, Thanks for reaching out, and I apologize for the very late reply. Please…

Posted a reply to Imagely 4.0.5 – can I link to a Post from a Gallery ?, on the site WordPress.org Forums:
Hi @mikejpryor , Thanks for reaching out! Currently, we do not have an option that'd…

Posted a reply to Long galleries, on the site WordPress.org Forums:
Hi @mbsharp , Thank you for reaching out and for your detailed fedback. The change…

Posted a reply to Borders on one gallery but not the other ??, on the site WordPress.org Forums:
Hi @emma_d, I apologize for the late reply. This issue is likely due to using…

Posted a reply to adding gallery to album, on the site WordPress.org Forums:
Hi @mbsharp, Thanks for reaching out to share the various NextGEN Gallery regressions you've encountered.…

Posted a reply to Watermark, on the site WordPress.org Forums:
Hi @sarahsas, Sorry for the late reply. Currently, you can set automatic watermarking for new…

Posted a reply to Conversion from Imagely gallery to WordPress gallery, on the site WordPress.org Forums:
Hi @knujsti , @mrgoose Thank you for your message and feedback. Currently, the new version…

Posted a reply to REST error No route was found matching the URL and request method., on the site WordPress.org Forums:
Hi @tnchuntic , It looks like you're using an outdated version of NextGEN Pro, which…

Posted a reply to Settings – album display errors, on the site WordPress.org Forums:
Hi @rrreq123, I apologize for the delayed response and any inconvenience you’re experiencing. Could you…

Posted a reply to frame_event_publisher and loop / high cpu, on the site WordPress.org Forums:
Hi @programmin, Thank you for the detailed report—the slow log traces and FPM stack data…

Posted a reply to Newly uploaded image displays only to logged in user, on the site WordPress.org Forums:
Hi @obsidianblade, Apologies for the delayed response. What you’re experiencing sounds like a caching-related issue.…

Posted a reply to Deprecated PHP Errors, on the site WordPress.org Forums:
Hi @dickraney, Thank you for bringing this to our attention. I've logged this issue for…

Posted a reply to Imagify integration, on the site WordPress.org Forums:
Hi @1mirth, Thank you for reaching out, and I'm sorry for the inconvenience. Due to…

Posted a reply to The new Imagely version is a nightmare, on the site WordPress.org Forums:
Hi @flaviowordpress, @goodcall1, and @mbsharp, Thank you for your feedback, and I apologize for any…

Posted a reply to Is this still an active support thread?, on the site WordPress.org Forums:
Hi @knujsti, Thank you for reaching out to us. I apologize for any delays in…

Posted a reply to The update to version 4 is terrible., on the site WordPress.org Forums:
Hi @wsport , @milanxy , Thank you for reaching out, and I apologize for the…

Posted a reply to Imagely Plus layout settings, on the site WordPress.org Forums:
Hi @knujsti, I apologize for the delayed response. Unfortunately, we can't provide support for the…

Posted a reply to [NSFW] Imagely Becoming Unusable, on the site WordPress.org Forums:
Hi @katiesworld, Thank you for reaching out and sharing your experience. I'm truly sorry to…

Posted a reply to Fatal Error after update to 4.1.1, on the site WordPress.org Forums:
Hi @faithdanceart and @eyk7, Apologies for the delayed response. We've noticed similar issues reported when…

Posted a reply to Severe Errors after Upgrade from 3.59.12 to 4.03, on the site WordPress.org Forums:
Hi @patj, I apologize for the delayed response and thank you for the issue report…

Posted a reply to Upload Errors and No Thumbnails, on the site WordPress.org Forums:
Hi @mikefc , I sincerely apologize for the very late response. We’ve observed that the…

Posted a reply to Sympathy, on the site WordPress.org Forums:
Hello @mbsharp, Thank you for your comprehensive feedback on your experience with NextGEN Gallery. You’ve…

Posted a reply to “Error loading images” message., on the site WordPress.org Forums:
Hi @richesio, I apologize for the delayed reply. I noticed that the gallery images seem…

Posted a reply to Worst update ever!, on the site WordPress.org Forums:
Hi @theodelaruelle, I apologize for the delayed reply and I understand your frustration here. As…

Posted a reply to Gallery previews not working after 4.0.4 update, on the site WordPress.org Forums:
Hi @fmgguy, I apologize for the delayed reply. Could you please confirm if the issue…

Posted a reply to Gallery Preview Fullscreen Problem, on the site WordPress.org Forums:
Hi @pglad, I apologize for the delayed response and I'm sorry to hear about the…

Posted a reply to deleting image from gallery, on the site WordPress.org Forums:
Hi @letsgoshooting, @mariogroleau, @musikus061152, I apologize for the delayed response. Thank you for reaching out…

Posted a reply to Error after update “Deprecated: Creation of dynamic property Imagely”, on the site WordPress.org Forums:
Hi @simo2010, I apologize for the delay in responding, and thank you for bringing these…

Posted a reply to Set maximum dimensions and quality, on the site WordPress.org Forums:
Hi @macsuibhne, I apologize for the late reply here. Great question, and thanks for reaching…

Posted a reply to Plugin causes corruption of theme, on the site WordPress.org Forums:
Hi @redwall68, I apologize for the delayed response. After a thorough investigation, it seems the…

Posted a reply to Gallery shortcode not working, on the site WordPress.org Forums:
Hi @hemantathod1590, Thank you for reaching out, and I apologize for the delayed response. I…

Posted a reply to Images link to pages?, on the site WordPress.org Forums:
Hi @ekv320, I sincerely apologize for the delay in responding. Since your license is active,…

Posted a reply to Gallery Page, on the site WordPress.org Forums:
Hi @rayeason , Thank you for reaching out, and I apologize for the delayed response.…

Posted a reply to Upload Errors, on the site WordPress.org Forums:
Hey @jimk1416, @mikefc, @longbear, @mbsharp, I sincerely apologize for the very late response. We've observed…

Posted a reply to NextGEN Gallery pagination not working, on the site WordPress.org Forums:
Hi @rayboyd1455, Apologies for the late reply and the trouble you’ve encountered. Could you let…

Posted a reply to Can’t add gallery to album, on the site WordPress.org Forums:
Hi @macsuibhne and @dennispiet, I'm sorry for the very late reply. We've addressed a series…

Posted a reply to Sort Gallery does not work, on the site WordPress.org Forums:
Hi @johntheviking , I apologize for the delayed reply. Could you let me know if…

Posted a reply to Using do_shortcode() to display a gallery or Album., on the site WordPress.org Forums:
Hi @pvrtomg, Sorry for the late reply. NGG uses a two-pass placeholder system to protect…

Posted a reply to Bug Report: Multiple galleries created automatically for each uploaded photo, on the site WordPress.org Forums:
Hi @gmf2007, Thanks for reaching out, and I'm sorry for the delayed reply. We're not…

Posted a reply to tile-mode on mobiles, on the site WordPress.org Forums:
Hey @letsgoshooting , Thank you for reaching out to report a layout issue with Pro…

Posted a reply to How To Display Latest 3 Galleries In WordPress Site, on the site WordPress.org Forums:
Hi @voice903fm , Sorry for the late reply. While NextGEN Gallery may not encompass all…

Posted a reply to PHP Error Log getting huge, on the site WordPress.org Forums:
Hi @lynnapp , Thank you for bringing this issue to our attention. I'm sorry for…

Posted a reply to Gallery disappeared, on the site WordPress.org Forums:
Hi @giovannidv , Thanks for reaching out, and I'm sorry to hear about the problem…

Posted a reply to Upload errors with 4.0.3, on the site WordPress.org Forums:
Hey @highchairdesignhaus, I apologize for the delayed reply. We've received similar reports regarding issues with…

Posted a reply to imagely [ nextgen gallery] ver 4.0.3, on the site WordPress.org Forums:
Hi @rpittam, I apologize for the delayed reply. Thank you for sharing your feedback regarding…

Posted a reply to Versione V4 non funziona, on the site WordPress.org Forums:
Hey @fabiocannone, Thanks for reaching out! We advise against using older versions of the NextGEN…

Posted a reply to wordpress plugin broken, on the site WordPress.org Forums:
Hey @clawclaw, I apologize for the delayed response. We haven't encountered reports of our recent…