Profiles

Posted a reply to Works well, on the site WordPress.org Forums:
Thank you !

Posted a reply to Font Awesome conflict, on the site WordPress.org Forums:
Glad to hear the issue is resolved. If you have a moment, I would really…

Posted a reply to Font Awesome conflict, on the site WordPress.org Forums:
Hi, I checked the Font Awesome issue on your site. The star icons are not…

Posted a reply to Font Awesome conflict, on the site WordPress.org Forums:
Thank you for reaching out. To investigate the issue, I will need a link to…

Posted a reply to Video not showing up, on the site WordPress.org Forums:
Hi, I understand. If your site is hosted on WordPress.com, it’s very likely that you…

Posted a reply to Video not showing up, on the site WordPress.org Forums:
Hi, I checked your site and from what I can see, the video is present,…

Posted a reply to Issue with the astra theme, on the site WordPress.org Forums:
I’m glad you found the cause of the issue! If you’ve had the chance to…

Posted a reply to Issue with the astra theme, on the site WordPress.org Forums:
Hi, @jeffetx Are you by any chance using the Astra Pro plugin? If so, please…

Posted a reply to Good plugin and support, on the site WordPress.org Forums:
Thank you!

Posted a reply to Issue with the astra theme, on the site WordPress.org Forums:
I’m glad we were able to solve the issue and I hope I was helpful!…

Posted a reply to Issue with the astra theme, on the site WordPress.org Forums:
For some reason this element: <li><img onload="this.width = this.naturalWidth; this.height = this.naturalHeight" src="" draggable="false"></li> is…

Posted a reply to Issue with the astra theme, on the site WordPress.org Forums:
Yes, I can see the same issue now. I noticed that after the third image,…

Posted a reply to Issue with the astra theme, on the site WordPress.org Forums:
I installed the free version of Astra and the video works fine on my side.…

Posted a reply to Issue with the astra theme, on the site WordPress.org Forums:
Hi, From what I could check, your theme modifies some of the default WooCommerce elements,…

Posted a reply to Does this plugin work for the Flatsome theme?, on the site WordPress.org Forums:
Hi Uri, Yes, the plugin has basic support for the Flatsome theme. Please feel free…

Posted a reply to Video not showing up, on the site WordPress.org Forums:
Thank you for reaching out and providing details about the issue.From the code you shared,…

Posted a reply to Video not showing up, on the site WordPress.org Forums:
Thank you for reaching out. Could you please let us know if you added any…

Posted a reply to Video Causing Double 5 Star Rating Duplicate, on the site WordPress.org Forums:
Thank you for reporting this. Could you please provide us with a link to the…

Posted a reply to The video isn’t working, on the site WordPress.org Forums:
The errors seen in the recordings are usually related to the videos. Please try uploading…

Posted a reply to The video isn’t working, on the site WordPress.org Forums:
Since you have disabled the caching plugin, the issue is likely caused by the browser…

Posted a reply to The video isn’t working, on the site WordPress.org Forums:
I just checked this product in an incognito browser, and the video plays without any…

Posted a reply to The video isn’t working, on the site WordPress.org Forums:
The video was most likely uploaded directly from a phone in a generic MPEG-4 container.…

Posted a reply to Problem with the video gallery for woocommerce plugin, on the site WordPress.org Forums:
Hi, Thanks for reaching out! If the videos are not displaying even though the plugin…

Posted a reply to Great plug in easy to use, on the site WordPress.org Forums:
Thank you !

Posted a reply to Great plugin, easy to use, on the site WordPress.org Forums:
Thank you !

Posted a reply to Video URL as a source, on the site WordPress.org Forums:
Hi, Thank you so much for the kind words and for using the plugin! Yes,…

Posted a reply to minor issue with template, on the site WordPress.org Forums:
Hi,Please update the Video Gallery for WooCommerce plugin to version 1.41 - it includes the…

Posted a reply to Video mismatching thumbnail slider in mobile view, on the site WordPress.org Forums:
Hello, I don't think this code you posted works well, at least from what I…

Posted a reply to Video mismatching thumbnail slider in mobile view, on the site WordPress.org Forums:
Thank you for your message. Regarding the link you provided, I still don't see the…

Posted a reply to Video mismatching thumbnail slider in mobile view, on the site WordPress.org Forums:
On the same link I don't see any changes, have you made them or if…

Posted a reply to Good developer, on the site WordPress.org Forums:
Thank you !

Posted a reply to Video mismatching thumbnail slider in mobile view, on the site WordPress.org Forums:
Hi, I think I have a solution, put this code below the previous css code…

Posted a reply to Video player controls not working on chrome, on the site WordPress.org Forums:
Thanks for getting back to me and for testing all those steps so thoroughly. Since…

Posted a reply to Video player controls not working on chrome, on the site WordPress.org Forums:
Hi, Thank you for reaching out. The issue you’re describing seems quite unusual, especially since…

Posted a reply to Great product and service, on the site WordPress.org Forums:
Thank you !

Posted a reply to Request entity too large, on the site WordPress.org Forums:
I’m really glad to hear your issue is resolved -that’s great news! I hope my…

Posted a reply to Request entity too large, on the site WordPress.org Forums:
Hi Marc, Thanks for the detailed info - that helps a lot. From what you’re…

Posted a reply to Request entity too large, on the site WordPress.org Forums:
A few more things to check: Have you tried uploading a different (smaller) video file?…

Posted a reply to Request entity too large, on the site WordPress.org Forums:
Thanks for sharing that you’re still experiencing the issue. Even if your upload_max_filesize, post_max_size, and…

Posted a reply to Video sticking out of proportion in actual page but seems ok in UX builder view, on the site WordPress.org Forums:
Hi, Thank you for reaching out and for providing the screenshots - that really helps.…

Posted a reply to Second Position in Product Gallery, on the site WordPress.org Forums:
Hi, Thank you for your message. At this time, the plugin does not support placing…

Posted a reply to Great tool. Kudos. Using it in my client’s website, on the site WordPress.org Forums:
Thank you!

Posted a reply to Video not play, on the site WordPress.org Forums:
Hi, Thanks for the link!I checked and noticed there’s CSS applied to the gallery that…

Posted a reply to Compatibility with Elementor?, on the site WordPress.org Forums:
Hello, Thanks for the clarification and for sharing the link. As mentioned on the plugin’s…

Posted a reply to Quick bug fix, does what it says, on the site WordPress.org Forums:
Thank you !

Posted a reply to Compatibility with Elementor?, on the site WordPress.org Forums:
Hello! Thanks for the kind words - glad to hear the plugin is getting good…

Posted a reply to Request entity too large, on the site WordPress.org Forums:
Hi, While trying to update the product with the uploaded video, I encountered the following…

Posted a reply to If I enlarge an image, it cannot be closed again, on the site WordPress.org Forums:
Safari browser issues are not visible except for the issues you have when you click…