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Jenny (a11n)

Happiness Engineer at Automattic

@jennywp Midwest joined Jul 2014

jetpack.com Slack: @Jen H.

    WordPress Origin Story

    My first WordPress site was for my little side-hustle photography business back in 2006.

    Badges

    CODE
    1 badge
    Plugin Developer
    COMMUNITY
    1 badge
    WordCamp Speaker '15
    PRACTICE
    1 badge
    Support Contributor '26

    Current Job

    Happiness Engineer
    Present
    Automattic

    Recent impact

    Score weights high-impact work (commits, releases, approved translations, props) at 3x routine activity.

    Last 30 days
    3contributions
    high0
    medium3
    score3
    Last 90 days
    10contributions
    high0
    medium10
    score10
    Last 12 months
    47contributions
    high0
    medium47
    score47

    Contributions

    Type
    October 2026
    Oct 06 Tue · 20:07
    Forums med
    Posted a reply to Questions regarding logged-in user caching in WP Super Cache, on the site WordPress.org Forums:
    Hey @davidffff0101, Thanks for reaching out. I've broken my replies down per-question below: Your assumption…
    September 2026
    Sep 29 Tue · 19:32
    Forums med
    Posted a reply to Jetpack says WordPress.com requests are blocked, but no Jetpack request reaches, on the site WordPress.org Forums:
    Hey @djh25 , From our side, connection checks to candeo.io are running and failing, so…
    Sep 28 Mon · 23:54
    Forums med
    Posted a reply to Can’t connect to Jetpack: “An error occurred. Please try again.”, on the site WordPress.org Forums:
    Hey @kdawson, It looks like your site is still on Jetpack 15.8 after your reinstall,…
    Sep 22 Tue · 20:09
    Forums med
    Posted a reply to Subject: Company logos are always displayed as cropped 150×150 thumbnails, on the site WordPress.org Forums:
    Hey @arberlandverkehr, Thanks for all the details! The 2.4.7 change you referenced isn't related to…
    Sep 13 Sun · 16:59
    Forums med
    Posted a reply to Jetpack admin blank, on the site WordPress.org Forums:
    Hey @ravanh, I'm also sending this response to the logs you sent us via email,…
    Sep 13 Sun · 15:01
    Forums med
    Posted a reply to Missing Authorization on WPCOM Media API Attachment Parent, on the site WordPress.org Forums:
    Hey @stopps - since we're corresponding about this via email now, I'm going to go…
    Sep 12 Sat · 17:51
    Forums med
    Posted a reply to Can the “Manage Contacts” Role Export Contacts?, on the site WordPress.org Forums:
    Hey @benjaminmanticore, In Jetpack CRM, contact export doesn't have its own separate permission, so there's…
    Sep 02 Wed · 15:50
    Forums med
    Posted a reply to Jetpack Stats history lost after reconnecting site, on the site WordPress.org Forums:
    Hey @fotoreparacionesdinasa - thanks for reaching out. I was able to find the old site…
    Sep 01 Tue · 20:53
    Forums med
    Posted a reply to Can’t activate Jetpack Brute-Force, on the site WordPress.org Forums:
    Hey @chrissteiner - thanks for reaching out. It looks like the issue is that your…
    August 2026
    Aug 11 Tue · 19:48
    Forums med
    Posted a reply to Connection issue!, on the site WordPress.org Forums:
    Hey there, On our end, it looks like your site is properly connected to Jetpack…

    Contributor

    1 plugin

    Support Rep

    11 plugins