Profiles

Posted a reply to Great support for occasional service disruptions, on the site WordPress.org Forums:
Hi @JSunne, thank you for the kind review! We appreciate your patience through the service…

Posted a reply to Misleading advertising/promises?!, on the site WordPress.org Forums:
Hi Bernhard, Thanks for taking the time to write in, and I'm sorry that you're…

Posted a reply to DB Issues after an update, on the site WordPress.org Forums:
Hi @vasilisweb, Correct: deactivating and reactivating won't affect your subscribers. It won't change anyone's subscription…

Posted a reply to DB Issues after an update, on the site WordPress.org Forums:
Hi @vasilisweb, Thanks for reporting this and for sharing the debug log. The errors you're…

Posted a reply to Emails not going out; simply stopped, on the site WordPress.org Forums:
Hi @salutethepig, Thanks for the update. Let's hope this was a one-time glitch and please…

Posted a reply to Subscription review still pending, on the site WordPress.org Forums:
Hi @festifinder, What happened is that your website was not live at the moment of…

Posted a reply to The “DNS Not Working” Email, on the site WordPress.org Forums:
Hi @trinity7, Thanks for reaching out and for sharing those details. If things have been…

Posted a reply to Critical Error After Updating MailPoet Plugin, on the site WordPress.org Forums:
Great, @piotrek1985! Thanks for letting us know.

Posted a reply to Emails not going out; simply stopped, on the site WordPress.org Forums:
Hi @salutethepig, This is not a regular widget, but a block that is added to…

Posted a reply to Disabling forms under specific taxonomies?, on the site WordPress.org Forums:
Hi @noahsbarks, You're right that the form placement settings in MailPoet currently work on an…

Posted a reply to Service suppression list, on the site WordPress.org Forums:
Hi @surferknob, I've removed the address from the MailPoet Sending Service suppression list. If this…

Posted a reply to Disable automatic sync of (Woo)-users to MailPoet lists and empty trash can, on the site WordPress.org Forums:
Hi @artankrasniqi1988, These are good questions and I appreciate your patience. The naming is a…

Posted a reply to Widget No Longer Displays, on the site WordPress.org Forums:
Hi @manek43509, Thanks for testing that, and good to rule out Dynamic Widgets. Since the…

Posted a reply to Excellent plugin, on the site WordPress.org Forums:
Hi @nickgreen! Thank you so much for taking the time to leave this review. We're…

Posted a reply to MailPoet runs 10+ SQL queries on every frontend request – 0.41s overhead, on the site WordPress.org Forums:
Hi @mirumir7, Thank you for the detailed performance report. We've recently identified and are addressing…

Posted a reply to List Select Menu Always Selects All Lists, on the site WordPress.org Forums:
Hi @chiefbobo, Thanks for contacting us! That's not the expected behavior for the List Selection…

Posted a reply to Mailtester shows 403 errors, on the site WordPress.org Forums:
Hi @savingpatterns, Checking your website, I found that: The remote server returned an error: (403)…

Posted a reply to Disable automatic sync of (Woo)-users to MailPoet lists and empty trash can, on the site WordPress.org Forums:
Hi @artankrasniqi1988, It seems the confusion here is that you're talking about customers, but this…

Posted a reply to My subscription form won’t appear on exactly one category of posts., on the site WordPress.org Forums:
Hi @noahsbarks, It looks like the Below Pages form you have setup is not being…

Posted a reply to [NSFW] [NSFW] Autenticación de dominio, on the site WordPress.org Forums:
Hi there, I can see your subscription is pending approval because you mentioned to us…

Posted a reply to European VAT Nr not validated, on the site WordPress.org Forums:
Hi @cesarito3000, I suspect the VIES system may have been unavailable when you were trying…

Posted a reply to mailpoet not making form block, on the site WordPress.org Forums:
Hi @menerstuff! Thanks for the update. Glad to hear the form eventually appeared in the…

Posted a reply to Fatal uncaight query exception in Connection.php:137, on the site WordPress.org Forums:
Hi @largenumbergoeshere, Sure! Keep us posted about it!

Posted a reply to MailPoet Conflict with Eventin plugin, on the site WordPress.org Forums:
Hi @geraldjim, Ok! Please keep us posted.

Posted a reply to RBL Issue, on the site WordPress.org Forums:
Hi @dereklldtag, I can see that the domain was removed from the RBL list on…

Posted a reply to My new favorite Email Blast company, on the site WordPress.org Forums:
Hi @pauldankers, thank you so much for taking the time to share your experience with…

Posted a reply to Preview + Deliverability when using Gutenberg Editor, on the site WordPress.org Forums:
Hi Roy, You're right about that. We can confirm that the emails created with the…

Posted a reply to Post button not active, on the site WordPress.org Forums:
Hi @ancaancuta, Did you set the plugin to send the emails with your own sending…

Posted a reply to [NSFW] Domain Authentication, on the site WordPress.org Forums:
Hi @drax25, I just checked your MailPoet.com account and I can see you have successfully…

Posted a reply to I didn’t recieve the verification mail, on the site WordPress.org Forums:
Hi @lemonadia666, During your onboarding survey, we noticed that your website wasn’t in a state…

Posted a reply to Subscribers vanish, on the site WordPress.org Forums:
Hi @uviraonline, Sorry to hear that you're having issues with your subscribers disappearing. This looks…

Posted a reply to [MailPoet - Newsletters, Email Marketing, and Automation] GDPR compliance, on the site WordPress.org Forums:
Hi @wpandlpuser, You can find MailPoet's Privacy Notice here: https://www.mailpoet.com/privacy-notice/ And more data collected by…

Posted a reply to Fatal uncaight query exception in Connection.php:137, on the site WordPress.org Forums:
Hi @largenumbergoeshere, Thanks for reporting this issue. I can see from your error logs that…

Posted a reply to Customise the Howdy New Subscriber email…how?, on the site WordPress.org Forums:
Hi @electricwatches, Unfortunately, there isn’t a built-in way to customize the New Subscriber notification email…

Posted a reply to Subscription Notification email with the full name included, on the site WordPress.org Forums:
Hi @elcolorino, Currently, the New Subscriber notification email that MailPoet sends to the admin only…

Posted a reply to A product that gets the job done, on the site WordPress.org Forums:
Hi @whgould! Thank you so much for taking the time to share your experience! We’re…

Posted a reply to No post notifications since 2023 + sudden re‑engagement email, on the site WordPress.org Forums:
Hi @osterreich9, Thanks for the detailed report. Based on what you’ve shared, here are my…

Posted a reply to Is this possible with this plugin?, on the site WordPress.org Forums:
Hi @spencermooreweb, Thanks for considering MailPoet for your new website! MailPoet allows you to create…

Posted a reply to Popup not loading, on the site WordPress.org Forums:
Hey @starhorsepax2, thanks for the details. I don’t think this is something MailPoet can fix…

Posted a reply to Suppression List Removal, on the site WordPress.org Forums:
Hi @terragirl, We didn't receive anything. Can you please confirm you have contacted us through…

Posted a reply to Inquiry regarding subscription review for pulse.rs, on the site WordPress.org Forums:
Hi @ulis, I found two MailPoet.com accounts with plans associated to this domain. One plan…

Posted a reply to Finding a “Newsletter task scheduler” method that works!, on the site WordPress.org Forums:
Hi Jim, Great, thanks for working with Bluehost to fix this issue. Given Bluehost's limitations,…

Posted a reply to The extension could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Great, @lewebhamster! I will mark this topic as "Resolved" now. Happy New Year!

Posted a reply to Finding a “Newsletter task scheduler” method that works!, on the site WordPress.org Forums:
Hi @doctorproctor Jim, Looking at the screenshots you shared and all the info, it could…

Posted a reply to The extension could not be activated because it triggered a fatal error., on the site WordPress.org Forums:
Hi David, Judging by the error you shared, it seems the plugin encountered a critical…

Posted a reply to MailPoet is no longer sending emails from today, on the site WordPress.org Forums:
Hi @viframm71, Ok, thanks for letting us know everything is working again. I'll mark this…

Posted a reply to Not professional level. May work for you, but…, on the site WordPress.org Forums:
Hey @freeadr! First of all, thank you for taking the time to share your detailed…

Posted a reply to Account approved but still pending, on the site WordPress.org Forums:
Hi Valentina! Thanks for contacting us. Just checked your account and I can tell you…

Posted a reply to MailPoet is no longer sending emails from today, on the site WordPress.org Forums:
Hi @viframm71, Can you please let us know what is the website associated with your…

Posted a reply to Pop Up behind header and footer, on the site WordPress.org Forums:
Hi @lagaufffamarie, This issue occurs when the header and footer elements on your site/theme have…