Profiles

Posted a reply to Fatal error when accessing the plugin administration., on the site WordPress.org Forums:
Hi, Thanks for your patience. We’ve identified the issue and our developers are currently preparing…

Posted a reply to Fatal error when accessing the plugin administration., on the site WordPress.org Forums:
Hi, Thanks for reporting this. We’re currently checking this with our developers and will update…

Posted a reply to Uncaught ArgumentCountError in updraftplus-notices.php, on the site WordPress.org Forums:
Hi, Thanks for the report. We’ll pass this on to our developers to review. In…

Posted a reply to Deactivated due to an error: Plugin file does not exist., on the site WordPress.org Forums:
Hi, Thank you for your message. This error usually means the plugin files are being…

Posted a reply to Manual and Automatic Stopped Working (Plus Articles Reverted), on the site WordPress.org Forums:
Hi, Thanks for the detailed report. For the backup issue, since it shows “backup begun”…

Posted a reply to Can i restore to a completely different folder?, on the site WordPress.org Forums:
Hi, Yes, you can restore your backup to a completely new directory or domain, and…

Posted a reply to Problem with storing Dropbox token on PHP 8.3, on the site WordPress.org Forums:
Hi Tomasz, Just an update. Our developers have already prepared a fix and it is…

Posted a reply to Error in scheduled backups: Google: exceeded their Drive storage quota, on the site WordPress.org Forums:
Hi Alex, In old version of UpdraftPlus it used to created the entire backup locally…

Posted a reply to Problem with storing Dropbox token on PHP 8.3, on the site WordPress.org Forums:
Hi @dziudek , Apologies if we have were not able to respond to the other…

Posted a reply to Cannot complete Restore: File Permoission = ?, on the site WordPress.org Forums:
Hi, The error indicates that folders from a previous restore attempt still exist (plugins-old, themes-old,…

Posted a reply to Error in scheduled backups: Google: exceeded their Drive storage quota, on the site WordPress.org Forums:
Hi Alex, Thanks for the explanation. UpdraftPlus uploads the new backup before deleting the previous…

Posted a reply to Error in scheduled backups: Google: exceeded their Drive storage quota, on the site WordPress.org Forums:
Hi, 4860.095 (7) Google Drive: Upload exception (UDP_Google_Service_Exception): Error calling PUT https://www.googleapis.com/upload/drive/v2/files?uploadType=resumable&upload_id=AGQBYWwkwguI8lhj9h3XAkOvTu6aPW66-qBfhdIcTIfbg36wbE8P1_lDgyJWD5yIAg3WNw5Pfw1w_nlxHd1PNmhKFFKy8JkM9cnOjq-Ax3QZrKE&session_crd=AHSoBRVcteZfbYV1EucBhMXmiAWgAWNqNbzSu5_bPnAjWsuIs_tAukEzAThlFsJ8RX6GqAMf-P-xCviRw2Y: (403) The user…

Posted a reply to Error in scheduled backups: Google: exceeded their Drive storage quota, on the site WordPress.org Forums:
Hi, Yes, could you please provide a copy of the full backup log from the…

Posted a reply to Error in scheduled backups: Google: exceeded their Drive storage quota, on the site WordPress.org Forums:
Hi Alex, The log clearly shows a Google Drive quota error (403 – storage exceeded).…

Posted a reply to UpdraftPlus no automatic backups, on the site WordPress.org Forums:
Hi Margriet,Thank you for the details.Before we investigate further, could you please provide the UpdraftPlus…

Posted a reply to Can not restore my Backup to other site, on the site WordPress.org Forums:
Hi, It looks like you may be using the Premium version of UpdraftPlus. Premium support…

Posted a reply to “Delete local backup” Not working, on the site WordPress.org Forums:
Hi, Could you please share the full backup log so we can review it? Since…

Posted a reply to “Delete local backup” Not working, on the site WordPress.org Forums:
Hi, Even when “Delete local backup” is enabled, UpdraftPlus must first create the backup locally…

Posted a reply to How to completely uninstall plugin / delete tables and options from database, on the site WordPress.org Forums:
Hi, Thank you for raising this. We will escalate this to our team for further…

Posted a reply to Restore getting stuck in local server, on the site WordPress.org Forums:
Hi, Thanks for testing UpdraftPlus first. When restoring on a local XAMPP server, the process…

Posted a reply to Updraft Plus stuck on next resumption, on the site WordPress.org Forums:
Hi, Could you please share the full backup log from one of the failed backup…

Posted a reply to PHP error with PHP 8.3.30: Deprecated: preg_replace(): Passing null to parameter, on the site WordPress.org Forums:
Hi, That message is a PHP 8.3+ deprecation notice coming from WordPress core (wp-includes/kses.php), and…

Posted a reply to Backups not appearing on Dropbox, on the site WordPress.org Forums:
Hi, To help us work out the cause of your problem, can you please send…

Posted a reply to Can’t connect to logged in Google account in another tab, on the site WordPress.org Forums:
Hi, This usually happens because Google now enforces stricter sign-in methods (passkeys or phone prompts),…

Posted a reply to Could not move the files into place. Check your file permissions., on the site WordPress.org Forums:
Hi, Your restore is failing because some folders are read-only on your server. The log…

Posted a reply to Restoring website from uploaded backup files, on the site WordPress.org Forums:
Hi, After upload, please click the "rescan local storage" link to refresh the backup list.…

Posted a reply to Restoring website from uploaded backup files, on the site WordPress.org Forums:
Hi, Have you checked our restoration guide here - https://teamupdraft.com/documentation/updraftplus/topics/restoration/faqs/how-to-restore-a-wordpress-site-with-updraftplus/ It seems that you might…

Posted a reply to backup to Updraft Vault doesn’t finish, on the site WordPress.org Forums:
Hi @aliamm If you have a paid UpdraftPlus product (for example, UpdraftVault or Premium), please…

Posted a reply to Backup from 2018, restore failed, on the site WordPress.org Forums:
Hi, That error is coming from NextGEN Gallery after the restore, and it’s very commonly…

Posted a reply to Google Drive Downloads Fail on PHP 8.4, on the site WordPress.org Forums:
Hi, That “Implicitly marking parameter … as nullable is deprecated” message is a PHP 8.4…

Posted a reply to You have requested saving to remote storage (Dropbox), but without entering any, on the site WordPress.org Forums:
Hi, Can you please try to Wipe settings from UpdraftPlus > Advanced tools > Wipe…

Posted a reply to backup to Updraft Vault doesn’t finish, on the site WordPress.org Forums:
Hi, Can you share to us the backup log?This log can be found in the…

Posted a reply to What permissions for S3-Compatible Storage does the plugin need?, on the site WordPress.org Forums:
Hi, UpdraftPlus needs more permissions than just GetObject, PutObject, and DeleteObject (for example, to list…

Posted a reply to A lot of warnings in log files, on the site WordPress.org Forums:
Hi, These warnings usually mean UpdraftPlus is encountering temporary or incomplete files during the backup…

Posted a reply to Is there a way to download backup to a PC where everything is in one file?, on the site WordPress.org Forums:
Hi, UpdraftPlus creates separate backup files by design (database, plugins, themes, uploads, etc.), and there…

Posted a reply to Backup doesn’t start/finish., on the site WordPress.org Forums:
Hi, Thanks for the details. The issue is caused by a PHP compatibility problem. You…

Posted a reply to Message in plugin dashboard, on the site WordPress.org Forums:
Hi, This message appears when WordPress detects extra whitespace or unexpected output, usually from a…

Posted a reply to Message in plugin dashboard, on the site WordPress.org Forums:
Hi, That message means your site is outputting extra whitespace or unexpected characters, usually from…

Posted a reply to Settings Menu Missing, on the site WordPress.org Forums:
Hi, Thanks for the screenshot. Since you’re using UpdraftPlus Premium and the Settings/Advanced Tools screens…

Posted a reply to updraft clone failure, on the site WordPress.org Forums:
Hi, This issue is not something we’re allowed to troubleshoot in detail on the WordPress.org…

Posted a reply to Settings Menu Missing, on the site WordPress.org Forums:
Hi, and sorry for the late reply. To help us understand the issue better, could…

Posted a reply to updraft clone failure, on the site WordPress.org Forums:
Hi, If the clone loads without your plugins and theme, it usually means the restore…

Posted a reply to Not Uploading to S3 Compatible, on the site WordPress.org Forums:
Thanks for confirming. That’s helpful to know. 

Posted a reply to Not Uploading to S3 Compatible, on the site WordPress.org Forums:
Hi, Thanks for the update. Glad to hear your backup worked again. Just to help…

Posted a reply to Settings Menu Missing, on the site WordPress.org Forums:
Hi, In the free version of UpdraftPlus, backup notifications are automatically sent to the site’s…

Posted a reply to Not Uploading to S3 Compatible, on the site WordPress.org Forums:
Hi, If your connection test works but uploads have recently started failing, we’ll need to…

Posted a reply to UpdraftPlus running multiple backups, on the site WordPress.org Forums:
Hi, You can use online screenshot tools like https://snipboard.io/ and paste the link here. Thanks,Bryle

Posted a reply to How to recover specifis website page, on the site WordPress.org Forums:
Hi, UpdraftPlus cannot restore a single page or menu on its own, because restoring the…

Posted a reply to Restore specific database tables, on the site WordPress.org Forums:
Hi, UpdraftPlus can restore an entire database, but it will overwrite your current users, posts,…

Posted a reply to UpdraftPlus running multiple backups, on the site WordPress.org Forums:
Hi, Apologies for the delay. It sounds like your site may be stuck in a…