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☂ Wikitech account linking and SUL error reporting
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Description

This is an umbrella ☂ task to report any user facing issues related to Wikitech's migration to SUL. We will open separate tasks for cases that need further investigation.

Account Rename requests go here: Wikitech:Rename_requests
Unified login help documentation: Help:Unified_login

Before posting on this task, please include
Wikitech account/LDAP:myaccount
SUL accountmySULaccount
Account linked on IDMY/N
I have visited MediaWiki:LoginpromptY/N
I have tried to reset my password using Special:PasswordResetY/N
(please copy/paste)

|**Wikitech account/LDAP:**| myaccount|
|**SUL account**|mySULaccount|
|**Account linked on IDM** |Y/N|
|**I have visited [[ https://wikitech.wikimedia.org/wiki/MediaWiki:Loginprompt | MediaWiki:Loginprompt ]]**| Y/N|
|**I have tried to reset my password using [[ https://wikitech.wikimedia.org/wiki/Special:PasswordReset | Special:PasswordReset ]]**| Y/N|
See also

Related Objects

Event Timeline

There are a very large number of changes, so older changes are hidden. Show Older Changes
Wikitech account/LDAP:Acamicamacaraca
SUL accountAca
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Got no email after performing the reset.

Wikitech account/LDAP:Misato Kano
SUL accountMirror-kt
Account linked on IDMY *1
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY*2

*1: Mirror-kt in SUL was previously named Misato Kano, but was renamed after a rename request. On IDM it appears to be linked as Misato Kano before.
*2: I was able to pass the first prompt with Misato Kano and the password after the reset, but could not pass 2FA with the previous one.

Wikitech account/LDAP:fabfur
SUL accountFabfur-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY
Wikitech account/LDAP:fabfur
SUL accountFabfur-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Fabfur and https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Fabfur-WMF both exist...

What would you like us to do? Rename your wikitech account of Fabfur to Fabur-WMF and attach it?

Wikitech account/LDAP:Acamicamacaraca
SUL accountAca
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Got no email after performing the reset.

Would you like your wikitech account renaming and attaching?

Wikitech account/LDAP:Misato Kano
SUL accountMirror-kt
Account linked on IDMY *1
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY*2

*1: Mirror-kt in SUL was previously named Misato Kano, but was renamed after a rename request. On IDM it appears to be linked as Misato Kano before.
*2: I was able to pass the first prompt with Misato Kano and the password after the reset, but could not pass 2FA with the previous one.

Would you like your wikitech account renaming and attaching?

Wikitech account/LDAP:cdobbins
SUL accountCDobbins-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Would you like your wikitech account renaming and attaching?

Yes, please! :)

Wikitech account/LDAP:fabfur
SUL accountFabfur-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Fabfur and https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Fabfur-WMF both exist...

What would you like us to do? Rename your wikitech account of Fabfur to Fabur-WMF and attach it?

Yes, thanks a lot!

Wikitech account/LDAP:fabfur
SUL accountFabfur-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Fabfur and https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Fabfur-WMF both exist...

What would you like us to do? Rename your wikitech account of Fabfur to Fabur-WMF and attach it?

Yes, thanks a lot!

Apologies for the double rename, but done!

reedy@deploy2002:~$ mwscript extensions/CentralAuth/maintenance/attachAccount.php --wiki=labswiki --userlist ~/usernames.txt
DEPRECATION WARNING: Maintenance scripts are moving to Kubernetes. See
https://wikitech.wikimedia.org/wiki/Maintenance_scripts for the new process.
Maintenance hosts will be going away; please submit feedback promptly if
maintenance scripts on Kubernetes don't work for you. (T341553)
CentralAuth account attach for: FFurnari-WMF
ATTACHING: FFurnari-WMF@labswiki
[2025-02-03 20:00:48] processed: 1 (9.5/sec); ok: 0 (0.0%); attached: 1 (100.0%); partial: 0 (0.0%); failed: 0 (0.0%); missing: 0 (0.0%);
done.

Would you like your wikitech account renaming and attaching?

Yes, please! :)

Done!

reedy@deploy2002:~$ mwscript extensions/CentralAuth/maintenance/attachAccount.php --wiki=labswiki --userlist ~/usernames.txt
DEPRECATION WARNING: Maintenance scripts are moving to Kubernetes. See
https://wikitech.wikimedia.org/wiki/Maintenance_scripts for the new process.
Maintenance hosts will be going away; please submit feedback promptly if
maintenance scripts on Kubernetes don't work for you. (T341553)
CentralAuth account attach for: Aca
ATTACHING: Aca@labswiki
[2025-02-03 20:02:20] processed: 1 (6.6/sec); ok: 0 (0.0%); attached: 1 (100.0%); partial: 0 (0.0%); failed: 0 (0.0%); missing: 0 (0.0%);
done.
Wikitech account/LDAP:cdobbins
SUL accountCDobbins-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Would you like your wikitech account renaming to CDobbins-WMF?

Wikitech account/LDAP:cdobbins
SUL accountCDobbins-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Would you like your wikitech account renaming to CDobbins-WMF?

Yes, please. Thank you!

Wikitech account/LDAP:cdobbins
SUL accountCDobbins-WMF
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Would you like your wikitech account renaming to CDobbins-WMF?

Yes, please. Thank you!

Done!

reedy@deploy2002:~$ mwscript extensions/CentralAuth/maintenance/attachAccount.php --wiki=labswiki --userlist ~/usernames.txt
DEPRECATION WARNING: Maintenance scripts are moving to Kubernetes. See
https://wikitech.wikimedia.org/wiki/Maintenance_scripts for the new process.
Maintenance hosts will be going away; please submit feedback promptly if
maintenance scripts on Kubernetes don't work for you. (T341553)
CentralAuth account attach for: CDobbins-WMF
ATTACHING: CDobbins-WMF@labswiki
[2025-02-03 21:22:12] processed: 1 (9.3/sec); ok: 0 (0.0%); attached: 1 (100.0%); partial: 0 (0.0%); failed: 0 (0.0%); missing: 0 (0.0%);
done.
Wikitech account/LDAP:Danmichaelo
SUL accountDanmichaelo
Account linked on IDMN
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

I haven't completed migration as I've been away for a while. I was able to request a password reset and login using the temporary password, but then my 2FA codes were rejected. I tried codes both from the old Developer Account and the Mediawiki SUL account, but neither worked.

reedy@deploy2002:~$ mwscript extensions/CentralAuth/maintenance/attachAccount.php --wiki=labswiki --userlist ~/usernames.txt
DEPRECATION WARNING: Maintenance scripts are moving to Kubernetes. See
https://wikitech.wikimedia.org/wiki/Maintenance_scripts for the new process.
Maintenance hosts will be going away; please submit feedback promptly if
maintenance scripts on Kubernetes don't work for you. (T341553)
CentralAuth account attach for: Danmichaelo
ATTACHING: Danmichaelo@labswiki
[2025-02-03 22:59:50] processed: 1 (8.4/sec); ok: 0 (0.0%); attached: 1 (100.0%); partial: 0 (0.0%); failed: 0 (0.0%); missing: 0 (0.0%);
done.
Wikitech account/LDAP:SBassett
SUL accountSBassett_(WMF)
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Rejecting any MFA token I try at login...

@sbassett renamed to SBassett (WMF) and force attached.

Wikitech account/LDAP:Herron
SUL accountKHerron (WMF)
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Hello 👋 I'm running into a 2FA challenge on login that doesn't seem to accept my token

Wikitech account/LDAP:Misato Kano
SUL accountMirror-kt
Account linked on IDMY *1
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY*2

*1: Mirror-kt in SUL was previously named Misato Kano, but was renamed after a rename request. On IDM it appears to be linked as Misato Kano before.
*2: I was able to pass the first prompt with Misato Kano and the password after the reset, but could not pass 2FA with the previous one.

Would you like your wikitech account renaming and attaching?

@Reedy
Yes, I want to renaming and attaching as mirror-kt if possible.
I had 2FA enabled in wikitech, so I may need to force disable it as well!

Wikitech account/LDAP:Misato Kano
SUL accountMirror-kt
Account linked on IDMY *1
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY*2

*1: Mirror-kt in SUL was previously named Misato Kano, but was renamed after a rename request. On IDM it appears to be linked as Misato Kano before.
*2: I was able to pass the first prompt with Misato Kano and the password after the reset, but could not pass 2FA with the previous one.

Would you like your wikitech account renaming and attaching?

@Reedy
Yes, I want to renaming and attaching as mirror-kt if possible.
I had 2FA enabled in wikitech, so I may need to force disable it as well!

Done. Your wikitech 2FA won't do anything now...

reedy@deploy2002:~$ mwscript extensions/CentralAuth/maintenance/attachAccount.php --wiki=labswiki --userlist ~/usernames.txt
DEPRECATION WARNING: Maintenance scripts are moving to Kubernetes. See
https://wikitech.wikimedia.org/wiki/Maintenance_scripts for the new process.
Maintenance hosts will be going away; please submit feedback promptly if
maintenance scripts on Kubernetes don't work for you. (T341553)
CentralAuth account attach for: Mirror-kt
ATTACHING: Mirror-kt@labswiki
[2025-02-04 18:47:29] processed: 1 (8.9/sec); ok: 0 (0.0%); attached: 1 (100.0%); partial: 0 (0.0%); failed: 0 (0.0%); missing: 0 (0.0%);
done.
Wikitech account/LDAP:Herron
SUL accountKHerron (WMF)
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Hello 👋 I'm running into a 2FA challenge on login that doesn't seem to accept my token

Renamed your wikitech account

reedy@deploy2002:~$ mwscript extensions/CentralAuth/maintenance/attachAccount.php --wiki=labswiki --userlist ~/usernames.txt
DEPRECATION WARNING: Maintenance scripts are moving to Kubernetes. See
https://wikitech.wikimedia.org/wiki/Maintenance_scripts for the new process.
Maintenance hosts will be going away; please submit feedback promptly if
maintenance scripts on Kubernetes don't work for you. (T341553)
CentralAuth account attach for: KHerron (WMF)
ATTACHING: KHerron (WMF)@labswiki
[2025-02-04 18:48:21] processed: 1 (9.5/sec); ok: 0 (0.0%); attached: 1 (100.0%); partial: 0 (0.0%); failed: 0 (0.0%); missing: 0 (0.0%);
done.
Wikitech account/LDAP:gifti
SUL accountGiftpflanze
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetN

Renamed and force attached your account.

Wikitech account/LDAP:Dduvall
SUL accountDDuvall (WMF)
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY
Wikitech account/LDAP:Dduvall
SUL accountDDuvall (WMF)
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

{{Done}}

Wikitech account/LDAP:Hotaru Natsumi
SUL accountHotaru Natsumi
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

I've got no email set on LDAP previously, thus no password reset email can be received.

Wikitech account/LDAP:Hotaru Natsumi
SUL accountHotaru Natsumi
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

I've got no email set on LDAP previously, thus no password reset email can be received.

reedy@deploy2002:~$ mwscript extensions/CentralAuth/maintenance/attachAccount.php --wiki=labswiki --userlist ~/usernames.txt
DEPRECATION WARNING: Maintenance scripts are moving to Kubernetes. See
https://wikitech.wikimedia.org/wiki/Maintenance_scripts for the new process.
Maintenance hosts will be going away; please submit feedback promptly if
maintenance scripts on Kubernetes don't work for you. (T341553)
CentralAuth account attach for: Hotaru Natsumi
OK: Hotaru Natsumi
[2025-02-10 17:43:07] processed: 1 (10.4/sec); ok: 1 (100.0%); attached: 0 (0.0%); partial: 0 (0.0%); failed: 0 (0.0%); missing: 0 (0.0%);
done.
Wikitech account/LDAP:zache-tool
SUL accountZache
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY (reset is ok, now it is two-factor authetication problem)
Wikitech account/LDAP:zache-tool
SUL accountZache
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY (reset is ok, now it is two-factor authetication problem)

renamed to Zache and force attached.

wkitech account renaming to your WMF account and attaching?

That is me. Auth for Gmodena fails with Verification failed. after I provide an MFA token.
@Reedy would you mind renaming to GModena (WMF), and resetting MFA?

Hi folks,

My user is now unable to edit or create pages on wikitech (meta works). Could it be related to SUL changes?

My user is now unable to edit or create pages on wikitech (meta works). Could it be related to SUL changes?

Is your email address verified on that account?

My user is now unable to edit or create pages on wikitech (meta works). Could it be related to SUL changes?

Is your email address verified on that account?

Hey @taavi ,

I forced a new verification request, and this seems to have solved the issue. Thanks for the pointer!

Wikitech account/LDAP:Svetlana Tkachenko
SUL accountGryllida
Account linked on IDMN
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

I am trying to login to Wikitech. My username in Wikimedia SUL and in Wikitech is different, I was able to successfully request password reset on wikitech site then it asked for otp which says login failed. (I have otp codes setup in Wikimedia SUL and they work fine there, afaik I never setup anything like that for Wikitech). I tried to login at https://idp.wikimedia.org/login as this was in the instructions for how to rename Wikitech account to have same username as Wikimedia SUL; the https://idp.wikimedia.org/login page says login failed. Please assist.

Your wikitech account has been renamed away from Gryllida (https://wikitech.wikimedia.org/w/index.php?title=User:Gryllida&action=history). Fixing this means we are going to revert that rename and change it back to Gryllida in wikitech and then connect it to SUL. Would you be okay with that?

Wikitech account/LDAP:Svetlana Tkachenko
SUL accountGryllida
Account linked on IDMN
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Your wikitech account has been renamed away from Gryllida (https://wikitech.wikimedia.org/w/index.php?title=User:Gryllida&action=history). Fixing this means we are going to revert that rename and change it back to Gryllida in wikitech and then connect it to SUL. Would you be okay with that?

Yes

{{Done}}

Works now, was able to login with Wikimedia SUL account into Wikitech. Thank you.

Ladsgroup added a subscriber: Boghog.

@Boghog please make a comment.

Wikitech account/LDAP:Boghog
SUL accountmySULaccount
Account linked on [[ https://idm.wikimedia.org/ | IDM ]]IDMN
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

The tool that I am mainting (https://tools.wmflabs.org/citation-template-filling) no longer runs presumably since my account is no longer active.
My saved credentials no longer allow me to login to https://wikitech.wikimedia.org/wiki/Special:UserLogin. I sent a request to reset my password. I did received and e-mail with a temporary password. Tried that and it asks me for Two-factor token or recovery code. I don't believe that I ever set Two-factor authentication for this account before. Therefore I am stuck. Please help. Thanks

Wikitech account/LDAP:Boghog
SUL accountmySULaccount
Account linked on [[ https://idm.wikimedia.org/ | IDM ]]IDMN
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

The tool that I am mainting (https://tools.wmflabs.org/citation-template-filling) no longer runs presumably since my account is no longer active.
My saved credentials no longer allow me to login to https://wikitech.wikimedia.org/wiki/Special:UserLogin. I sent a request to reset my password. I did received and e-mail with a temporary password. Tried that and it asks me for Two-factor token or recovery code. I don't believe that I ever set Two-factor authentication for this account before. Therefore I am stuck. Please help. Thanks

{{Done}} I SUL attached https://wikitech.wikimedia.org/wiki/User:Boghog. That should fix your issues.

Thanks! I was able to login to my account and restart the citation-template-filling tool. The tool is now running again.

Wikitech account/LDAP:pkropf
SUL accountpkropf
Account linked on IDMN
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

I'm not certain on my SUL account, assuming that it's the same or will be the same as my old Wikitech account.

You're SUL account is Pkropf (https://www.mediawiki.org/w/index.php?title=User:Pkropf) but no such user exists in wikitech: https://wikitech.wikimedia.org/wiki/User:Pkropf Do you remember what was the wikitech user?

I'm unable to log into Wikitech (user jgreen), my password seems to work but google auth 2FA does not. How can I reset 2FA for my account?

I will have to rename your account to Jgreen (wmf) https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Jgreen%20(wmf) Then you can use the SUL credentials (both password and 2FA) for login. Is that fine with you?

I will have to rename your account to Jgreen (wmf) https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Jgreen%20(wmf) Then you can use the SUL credentials (both password and 2FA) for login. Is that fine with you?

Yes this is ok. This means it will be "Jgreen (wmf)" everywhere in SUL going forward?

I will have to rename your account to Jgreen (wmf) https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Jgreen%20(wmf) Then you can use the SUL credentials (both password and 2FA) for login. Is that fine with you?

Yes this is ok. This means it will be "Jgreen (wmf)" everywhere in SUL going forward?

yup, we can also rename your SUL account after this. If you want to.

Your wikitech account is now renamed to "Jgreen (wmf)" and force attached.

I will have to rename your account to Jgreen (wmf) https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Jgreen%20(wmf) Then you can use the SUL credentials (both password and 2FA) for login. Is that fine with you?

Yes this is ok. This means it will be "Jgreen (wmf)" everywhere in SUL going forward?

yup, we can also rename your SUL account after this. If you want to.

Your wikitech account is now renamed to "Jgreen (wmf)" and force attached.

My password no longer works with either "jgreen" or "Jgreen (wmf)" - not sure what to do? Re. renaming the SUL account I would prefer it to be "jgreen" if possible.

I will have to rename your account to Jgreen (wmf) https://meta.wikimedia.org/wiki/Special:CentralAuth?target=Jgreen%20(wmf) Then you can use the SUL credentials (both password and 2FA) for login. Is that fine with you?

Yes this is ok. This means it will be "Jgreen (wmf)" everywhere in SUL going forward?

yup, we can also rename your SUL account after this. If you want to.

Your wikitech account is now renamed to "Jgreen (wmf)" and force attached.

My password no longer works with either "jgreen" or "Jgreen (wmf)" - not sure what to do?

The wikitech password and 2FA have gone to /dev/null now. Try using the password and 2FA you use on mediawiki.org or other SUL wikis (English Wikipedia, etc.)

Re. renaming the SUL account I would prefer it to be "jgreen" if possible.

Per policy, staff accounts must have WMF in them

My password no longer works with either "jgreen" or "Jgreen (wmf)" - not sure what to do?

The wikitech password and 2FA have gone to /dev/null now. Try using the password and 2FA you use on mediawiki.org or other SUL wikis (English Wikipedia, etc.)

That worked, thanks!

Re. renaming the SUL account I would prefer it to be "jgreen" if possible.

Per policy, staff accounts must have WMF in them

Ok makes sense.

Wikitech account/LDAP:DHardy-WMF
SUL accountDillon / dhardy
Account linked on IDMY
I have visited MediaWiki:LoginpromptY
I have tried to reset my password using Special:PasswordResetY

Hi, I'm a new Web Team intern having trouble logging in to Wikitech.

Screenshot 2025-02-24 at 3.21.25 PM.png (1×2 px, 320 KB)

CC @Jdrewniak @KSarabia-WMF

@Dillon the file hasn't attached properly to the task so isn't visible to users other than yourself, The easiest way to fix it is probably:

Go to https://phabricator.wikimedia.org/F58480038 click edit on the right and change visibility to public

@Dillon the file hasn't attached properly to the task so isn't visible to users other than yourself, The easiest way to fix it is probably:

Go to https://phabricator.wikimedia.org/F58480038 click edit on the right and change visibility to public

OK should be fixed now 👍

I created DHardy-WMF for you:

ladsgroup@mwmaint2002:~$ mwscript extensions/CentralAuth/maintenance/createLocalAccount.php --wiki=labswiki  "DHardy-WMF"
User 'DHardy-WMF' created

I created DHardy-WMF for you:

ladsgroup@mwmaint2002:~$ mwscript extensions/CentralAuth/maintenance/createLocalAccount.php --wiki=labswiki  "DHardy-WMF"
User 'DHardy-WMF' created

Thanks, I'm able to log in now. Have a great day!

Ladsgroup claimed this task.

wikitech is now a proper SUL wiki and all of authentication is the same as any other SUL wiki.

While this task is now resolved, I'd like to point out a possible artifact of the SUL migration: T387686.

Works now, was able to login with Wikimedia SUL account into Wikitech. Thank you.

Page https://idm.wikimedia.org/wikimedia/login/?next=/keymanagement/ says username gryllida already exists, but when I request password reset I don't get an email. I'd like to access my toolforge apps for maintenance.

This is not really related to this task. Please file a separate task with idbm (bitu) so the right people could investigate it. It has nothing to do with SUL <-> Wikitech integration.