CN111539797B - Mobile retail system and method suitable for passengers - Google Patents

Mobile retail system and method suitable for passengers Download PDF

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CN111539797B
CN111539797B CN202010375083.8A CN202010375083A CN111539797B CN 111539797 B CN111539797 B CN 111539797B CN 202010375083 A CN202010375083 A CN 202010375083A CN 111539797 B CN111539797 B CN 111539797B
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CN111539797A (en
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于峰
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Shanghai Changxie Enterprise Management Service Co.,Ltd.
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    • G06Q30/0601Electronic shopping [e-shopping]
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    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Managing shopping lists, e.g. compiling or processing purchase lists
    • G06Q30/0635Managing shopping lists, e.g. compiling or processing purchase lists replenishment orders; recurring orders
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    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
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    • G06Q50/14Travel agencies

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Abstract

The invention provides a mobile retail system and a method suitable for passengers, and relates to the technical field of electronic commerce. The mobile retail system comprises a first merchant client, a passenger client and a third party platform server; the first merchant client is used for setting vending information of the online commodity which is provided by the hotel and can be sold, an experience commodity and an online purchase interface are arranged in a hotel guest room, and the online purchase interface is associated with an operation instruction for purchasing the online commodity which can be sold; the third party platform server is used for acquiring triggering operation of the online purchase interface, acquiring passenger client information of the online purchase interface, and acquiring corresponding passenger identity information and passenger journey information according to the passenger client information; and analyzing the acquired passenger trip information to set delivery addresses and times of the purchase orders. The invention can select the receiving address and time meeting the travel requirement of the user to carry out commodity distribution based on the travel arrangement of the user, so that the purchased goods become simpler and more attractive.

Description

适用于旅客的移动零售系统及方法Mobile retail system and method suitable for passengers

技术领域technical field

本发明涉及电子商务技术领域,具体涉及一种适用于旅客的移动零售系统及方法。The invention relates to the technical field of e-commerce, in particular to a mobile retail system and method suitable for passengers.

背景技术Background technique

由于旅客期望获得实体商店的商品查看和挑选的体验、电子商务的在线购买、送货上门模式的便捷,当前,各种体验式消费——即先体验后购买——出现在人们的视野中,购买后旅客可以选择送货上门。Because tourists expect to get the experience of viewing and selecting products in physical stores, online purchases in e-commerce, and the convenience of home delivery models, various experiential consumption—that is, first experience and then purchase—appears in people’s field of vision. Passengers can choose home delivery after purchase.

然而,现有的体验式消费模式存在如下缺陷:1)对于大件或较为昂贵的商品,旅客通常必须去商家指定的特定场所体验——比如展会或特定的展台等公共场所。一方面,增加了旅客的路费和时间等成本;另一方面,对于推销人员和其它参观人员众多的公共场所中,旅客可能难以自由地、长时间地体验商品,也难以保证用户信息安全和个人隐私;再则,如果旅客体验后决定在线上购买体验商品对应的线上商品,在无专业人员引导时,可能无法快速准确地在电商平台上搜索到对应的商品——尤其对于年龄较大或行为不便的旅客,或者配置参数较为复杂的商品,导致商家也无法将一些线下流量引入线上(Offline toOnline)。2)展示试用商品所需要的场地,通常是展览馆、商场、超市、购物中心等传统参展和消费场所,大量商家的同一性选择必然导致这些场所的进场费高昂。一方面,增加了商家的服务成本,如果商家选择自建展示中心,则建造和运营成本则更加高昂。另一方面,虽然也出现了利用非传统参展和消费场所作为线下体验场所——比如将景区休息室、景区茶屋、酒店大厅、酒店过道等变成艺术品展厅、茶艺用品展厅、家居装饰展厅等——以便用户进行体验式消费,但其实质上仍然属于基于门店零售(将景区休息室、景区茶屋、酒店大厅作为门店)的运营模式,用户在上述非传统门店中进行商品体验、下单和购买后,根据需要可以随身携带或选择快递寄送到家,用户在上述购物过程中需要接受售卖员的推销和监督以及往来人员的围观,降低了用户的购物体验,如果选择快递寄送则需要配合售卖员进行收货地址和时间的输入和确认等操作,操作较为繁琐。尤其的,如果用户处于行程(包括旅行)中时,还需要记忆和/或查看自己的行程安排以确定能够收货的地点和时间,对于某些老年人或行程事务繁多的用户来说,增加了购买难度。However, the existing experiential consumption mode has the following defects: 1) For bulky or expensive commodities, passengers usually have to go to a specific place designated by the merchant to experience them—for example, public places such as exhibitions or specific booths. On the one hand, it increases the travel expenses and time costs of passengers; on the other hand, in public places with many salesmen and other visitors, it may be difficult for passengers to experience products freely and for a long time, and it is also difficult to ensure the security of user information and personal information. privacy; moreover, if a passenger decides to purchase the online product corresponding to the experience product online after the experience, without professional guidance, it may not be possible to quickly and accurately search for the corresponding product on the e-commerce platform—especially for older people Or passengers with inconvenient behaviors, or products with complex configuration parameters, merchants cannot introduce some offline traffic into online (Offline to Online). 2) The venues required to display trial products are usually traditional exhibition and consumption venues such as exhibition halls, shopping malls, supermarkets, and shopping centers. The same choice of a large number of merchants will inevitably lead to high entry fees for these venues. On the one hand, it increases the service cost of merchants. If merchants choose to build their own display centers, the construction and operation costs will be even higher. On the other hand, although non-traditional exhibition and consumption venues have also been used as offline experience venues—such as turning scenic lounges, scenic teahouses, hotel halls, hotel aisles, etc. into art exhibition halls, tea art supplies exhibition halls, and home decoration exhibition halls Etc.—to facilitate experiential consumption by users, but in essence it still belongs to the operation mode based on store retailing (using scenic lounges, scenic tea houses, and hotel lobbies as stores). Users experience products and place orders in the above-mentioned non-traditional stores. And after purchasing, you can carry it with you or choose express delivery to your home. During the above shopping process, users need to accept the promotion and supervision of the salesperson and the onlookers of the people who come and go, which reduces the user's shopping experience. If you choose express delivery, you need It is cumbersome to cooperate with the salesperson to input and confirm the delivery address and time. Especially, if the user is in the itinerary (including traveling), he also needs to memorize and/or check his itinerary to determine the place and time to receive the goods. purchase difficulty.

另一方面,旅客由于旅行行程的限制,在旅行中购物时存在很多顾虑。作为举例,比如,由于燃油价格、劳工问题航空公司已经转向各种替代收入来源,其中行李托管费成了一项很普通的收费项目,如果用户在旅行中购买商品过多,可能需要支付较为昂贵的行李托管费。再比如,旅客的行程单上经常有中途停留或换乘,使得一些购物地点不是乘客旅行的最后航程,在这种情况下,虽然物品的价格可能非常优惠,但考虑到携带的不便以及航班行李托运的高昂费用,旅客往往也主动放弃一些物品的购买,降低了旅客的购物体验。On the other hand, due to the restriction of travel itinerary, passengers have many concerns when shopping during travel. As an example, due to fuel prices and labor issues, airlines have turned to various alternative revenue sources, among which baggage handling fees have become a very common charge item, and users may need to pay more expensive items if they buy too many items during travel baggage handling fee. For another example, passengers often have stopovers or transfers on their itineraries, making some shopping locations not the last voyage of the passenger’s travel. In this case, although the price of the items may be very favorable, considering the inconvenience of carrying and the flight baggage Due to the high cost of consignment, passengers often voluntarily give up the purchase of some items, which reduces the shopping experience of passengers.

发明内容Contents of the invention

本发明的目的在于:克服现有技术的不足,提供一种适用于旅客的移动零售系统及方法。本发明能够基于酒店实现移动零售的线上线下融合,并基于用户的行程安排选择符合用户行程要求的收货地址和时间进行商品配送,让购物变得更加简单而贴心。The purpose of the present invention is to overcome the deficiencies of the prior art and provide a mobile retail system and method suitable for tourists. The present invention can realize online and offline integration of mobile retailing based on hotels, and select a delivery address and time that meet the user's itinerary requirements based on the user's itinerary arrangement for commodity delivery, making shopping easier and more considerate.

为实现上述目标,本发明提供了如下技术方案。To achieve the above objectives, the present invention provides the following technical solutions.

一种适用于旅客的移动零售系统,所述系统包括通信连接的第一商家客户端、旅客客户端和第三方平台服务端;A mobile retail system suitable for passengers, the system includes a first merchant client, a passenger client and a third-party platform server connected by communication;

所述第一商家客户端对应着酒店方设置,用于设置酒店提供的可售卖线上商品的售卖信息;其中,对应于所述可售卖线上商品,在酒店客房中设置有体验商品和线上购买接口,所述线上购买接口关联有购买前述可售卖线上商品的操作指令;The first merchant client is set corresponding to the hotel side, and is used to set the sales information of the online commodities that can be sold by the hotel; wherein, corresponding to the online commodities that can be sold, experience commodities and online commodities are set in the hotel rooms. An online purchase interface, the online purchase interface is associated with an operation instruction for purchasing the above-mentioned online commodities that can be sold;

所述旅客客户端对应着旅客设置,用于供旅客设置行程信息,以及供旅客触发前述线上购买接口以生成对应的可售卖线上商品的购买订单;The passenger client corresponds to passenger settings, and is used for passengers to set itinerary information, and for passengers to trigger the aforementioned online purchase interface to generate corresponding purchase orders for online commodities that can be sold;

所述第三方平台服务端被配置为:The third-party platform server is configured as:

采集线上购买接口的触发操作,获取触发前述线上购买接口的旅客客户端信息,根据旅客客户端信息获取对应的旅客身份信息和旅客行程信息;以及分析获取的旅客行程信息,设置符合旅客行程要求的收货地址和时间作为前述购买订单的交付地址和时间。Collect the trigger operation of the online purchase interface, obtain the passenger client information that triggers the aforementioned online purchase interface, obtain the corresponding passenger identity information and passenger itinerary information according to the passenger client information; and analyze the obtained passenger itinerary information, and set the corresponding passenger itinerary information The requested delivery address and time serve as the delivery address and time for the aforementioned purchase order.

进一步,所述第一商家客户端,能够获取入住该酒店的旅客身份信息和旅客行程信息并发送至第三方平台服务端;Further, the client of the first merchant can obtain the identity information and itinerary information of the passengers staying in the hotel and send them to the third-party platform server;

所述第三方平台服务端,被配置为:The third-party platform server is configured as:

接收第一商家客户端发送的旅客身份信息和旅客行程信息,并记录接收时间和发送信息的酒店方信息;判断旅客信息是否已经存在于旅客数据库中;判定旅客信息不存在时,更新旅客数据库,将接收的旅客信息与对应的酒店进行映射存储。Receive the passenger identity information and passenger itinerary information sent by the client of the first merchant, and record the receiving time and the information of the hotel that sent the information; determine whether the passenger information already exists in the passenger database; if it is determined that the passenger information does not exist, update the passenger database, Map and store the received passenger information with the corresponding hotel.

进一步,还包括第二商家客户端和配送方客户端;Further, it also includes the second merchant client and the delivery party client;

所述第二商家客户端对应着商品提供方和/或生产方设置,用于供商品提供方和/或生产方设置在第三方平台服务端上的售卖商品信息;The second merchant client is set corresponding to the commodity provider and/or producer, and is used for selling commodity information set by the commodity provider and/or producer on the third-party platform server;

所述配送方客户端对应着配送用户设置,用于供配送人员接收到第三方平台服务端发送的商品取货信息和送货信息。The delivery party client is set corresponding to the delivery user, and is used for the delivery personnel to receive the commodity pickup information and delivery information sent by the third-party platform server.

进一步,所述线上购买接口为对应着体验商品设置的机器可读码,所述机器可读码编码有该体验商品对应的可售卖线上商品的购买指令,旅客客户端读取机器可读码时触发可售卖线上商品的购买。Further, the online purchase interface is a machine-readable code set corresponding to the experience product, and the machine-readable code is encoded with a purchase instruction for the online product that can be sold corresponding to the experience product, and the passenger client reads the machine-readable code. When the code triggers the purchase of online products that can be sold.

进一步,将可售卖线上商品的购买页面数据进行处理后,将处理后的数据编码到机器可读码中,所述购买页面数据包括商品信息和线上购买链接地址;Further, after processing the purchase page data of online commodities that can be sold, the processed data is encoded into a machine-readable code, and the purchase page data includes product information and an online purchase link address;

所述的处理,包括对购买页面数据进行关键词/摘要提取、数据压缩、数据格式转换和/或生成特定单号;将处理后的数据与处理前的购买页面数据进行映射存储,使得能够通过处理后的数据调取到对应的处理前的购买页面数据;The processing includes performing keyword/abstract extraction, data compression, data format conversion and/or generating a specific order number on the purchase page data; mapping and storing the processed data with the purchase page data before processing, so that it can be passed The processed data is transferred to the corresponding purchase page data before processing;

其中,所述特定单号中包括该可售卖线上商品所在的客房房间号信息。Wherein, the specific order number includes information about the room number of the guest room where the online commodity for sale is located.

进一步,所述旅客客户端被配置为:Further, the passenger client is configured as:

在读取机器可读码时,根据该旅客客户端上的通信账户信息获取与通信账户对应的用户身份验证内容作为购买者身份信息,并发送给第三方平台服务端;When reading the machine-readable code, obtain the user identity verification content corresponding to the communication account according to the communication account information on the passenger client as the buyer's identity information, and send it to the third-party platform server;

所述第三方平台服务端,能够接收购买者身份信息,并根据购买者身份信息获取对应的行程安排作为旅客行程信息。The third-party platform server can receive the buyer's identity information, and obtain the corresponding itinerary according to the buyer's identity information as passenger itinerary information.

进一步,所述第三方平台服务端还包括购买者身份核准单元,其被配置为:Further, the third-party platform server also includes a buyer identity verification unit, which is configured to:

获取酒店各房间当前登记的住客身份信息,以及获取被扫描的机器可读码所在的客房房间号信息,根据客房房间号获取对应的住客身份信息;Obtain the identity information of the currently registered guests in each room of the hotel, as well as the room number information of the room where the scanned machine-readable code is located, and obtain the corresponding guest identity information according to the room number;

接收购买者身份信息后,比对购买者身份信息与前述住客身份信息,判断二者是否一致;After receiving the buyer's identity information, compare the buyer's identity information with the aforementioned guest identity information to determine whether the two are consistent;

判定一致时,获取住客对应的行程安排作为旅客行程信息;判定不一致时,根据该旅客的入住信息判断是否具有同行者;When the judgment is consistent, obtain the corresponding itinerary of the guest as the traveler's itinerary information; when the judgment is inconsistent, judge whether there is a companion according to the passenger's check-in information;

具有同行者时,获取同行者身份信息并与前述购买者身份信息进行比对,判断是否一致;判定一致时,获取同行者对应的行程安排作为旅客行程信息,否则判定购买请求无效。If there is a companion, obtain the companion's identity information and compare it with the aforementioned buyer's identity information to determine whether they are consistent; if the judgment is consistent, obtain the companion's corresponding itinerary as the passenger's itinerary information, otherwise the purchase request is determined to be invalid.

本发明还提供了一种适用于旅客的移动零售方法,包括如下步骤:The present invention also provides a mobile retail method suitable for passengers, including the following steps:

在酒店客房中可售卖线上商品的线上购买接口,所述线上购买接口关联有购买前述可售卖线上商品的操作指令;An online purchase interface that can sell online commodities in hotel rooms, and the online purchase interface is associated with operation instructions for purchasing the above-mentioned online commodities that can be sold;

采集线上购买接口的触发操作,获取触发前述线上购买接口的旅客客户端信息,根据旅客客户端信息获取对应的旅客身份信息和旅客行程信息;Collect the trigger operation of the online purchase interface, obtain the passenger client information that triggers the aforementioned online purchase interface, and obtain the corresponding passenger identity information and passenger itinerary information according to the passenger client information;

分析旅客行程信息,获取符合旅客行程要求的收货地址和时间,作为前述可售卖线上商品的购买订单的交付地址和时间。Analyze the passenger's itinerary information to obtain the delivery address and time that meet the passenger's itinerary requirements, and use it as the delivery address and time for the purchase order of the aforementioned online commodities that can be sold.

进一步,采集旅客针对前述购买订单的支付操作消息,支付确认后,将购买订单发送给配送方,配送方根据购买订单的交付地址和时间安排前述商品的配送。Further, the passenger's payment operation information for the aforementioned purchase order is collected, and after the payment is confirmed, the purchase order is sent to the delivery party, and the delivery party arranges the delivery of the aforementioned goods according to the delivery address and time of the purchase order.

进一步,所述线上购买接口为对应着体验商品设置的机器可读码,将可售卖线上商品的购买页面数据进行处理后,将处理后的数据编码到机器可读码中,所述购买页面数据包括商品信息和线上购买链接地址;Further, the online purchase interface is a machine-readable code set corresponding to the experience product. After processing the purchase page data of the online product that can be sold, the processed data is encoded into the machine-readable code. Page data includes product information and online purchase link addresses;

所述的处理,包括对购买页面数据进行关键词/摘要提取、数据压缩、数据格式转换和/或生成特定单号;将处理后的数据与处理前的购买页面数据进行映射存储,使得能够通过处理后的数据调取到对应的处理前的购买页面数据;The processing includes performing keyword/abstract extraction, data compression, data format conversion and/or generating a specific order number on the purchase page data; mapping and storing the processed data with the purchase page data before processing, so that it can be passed The processed data is transferred to the corresponding purchase page data before processing;

其中,所述特定单号中包括该可售卖线上商品所在的客房房间号信息。Wherein, the specific order number includes information about the room number of the guest room where the online commodity for sale is located.

本发明提供的以上技术方案,与现有技术相比,具有以下的优点和积极效果:能够基于酒店实现移动零售的线上线下融合,并基于用户的行程安排选择符合用户行程要求的收货地址和时间进行商品配送,让购物变得更加简单而贴心。进一步,所述酒店所能够形成旅客的私密空间,可以根据商品属性特点设置商品在酒店中的位置,给旅客提供隐私性好、随心、自由的消费环境。进一步,还可以对酒店中的购买行为进行验证以保证购物行为安全性和规范性。Compared with the prior art, the above technical solution provided by the present invention has the following advantages and positive effects: the online and offline integration of mobile retail can be realized based on the hotel, and the delivery address that meets the user's itinerary requirements can be selected based on the user's itinerary Delivery of goods in time and time, making shopping easier and more considerate. Further, the hotel can form a private space for tourists, and can set the location of commodities in the hotel according to the attributes and characteristics of commodities, so as to provide tourists with a private, free and free consumption environment. Furthermore, the purchase behavior in the hotel can also be verified to ensure the safety and standardization of the shopping behavior.

本发明提供的零售系统,线下线上融合可以基于互联网或物联网。优选的,通过旅客在旅客终端的主动操作——比如输入、扫描相关对应体验商品的电子标签——来触发线上购买指令。实施时,优选的基于第三方平台(对应于平台模式)来建立旅客、商品和商家的联系。In the retail system provided by the present invention, offline and online integration can be based on the Internet or the Internet of Things. Preferably, the online purchase instruction is triggered by the passenger's active operation on the passenger terminal, such as inputting and scanning the electronic tag of the corresponding experience product. During implementation, preferably based on a third-party platform (corresponding to the platform model), the connection between passengers, commodities and merchants is established.

在平台模式下,优选的,设置有第一商家客户端、旅客客户端和第三方平台服务端;所述第一商家客户端对应着线下消费场所的提供方设置,可以供线下消费场所的提供方获取入住的旅客的行程信息、以及管理和维护本场所中提供的体验商品对应的线上商品的售卖信息;所述旅客客户端对应着旅客用户设置,可以供旅客设置行程信息、以及购买商品;所述第三方平台服务端用以构建交易平台进行交易,提供软/硬件支持和数据链接,以及交易数据的存储、维护和管理等;第一商家客户端和旅客客户端均可以连接第三方平台服务端。进一步,还可以包括第二商家客户端和配送方客户端;所述第二商家客户端对应着商品提供方和/或生产方设置,用于供商品提供方和/或生产方管理和维护第三方平台服务端上的售卖商品信息;所述配送方客户端对应着配送用户设置,用于供配送人员接收到第三方平台服务端发送的商品取货信息和送货信息。In the platform mode, preferably, a first merchant client, a passenger client and a third-party platform server are set; the first merchant client corresponds to the setting of the provider of the offline consumption place, and can be provided for the offline consumption place The provider obtains the itinerary information of the staying passengers, and manages and maintains the sales information of the online products corresponding to the experience products provided in this place; the passenger client corresponds to the user settings of the passengers, and can be used by passengers to set the itinerary information, and Purchase goods; the third-party platform server is used to build a transaction platform for transactions, providing software/hardware support and data links, as well as storage, maintenance and management of transaction data, etc.; both the first merchant client and the passenger client can connect Third-party platform server. Further, it may also include a second merchant client and a dispatcher client; the second merchant client is set corresponding to the commodity provider and/or the producer, and is used for the commodity provider and/or producer to manage and maintain the second merchant client. The selling commodity information on the service end of the third-party platform; the delivery party client is set corresponding to the delivery user, and is used for the delivery personnel to receive the commodity pickup information and delivery information sent by the third-party platform service end.

在平台模式下,通过平台可以将旅客终端、商品、商品提供方/生产方终端、商品展示地提供方终端、配送方终端进行连接:旅客终端触发购买信息并完成支付后,商品展示地提供方终端获取旅客行程信息设置交付地址和时间,商品提供方/生产方终端进行发货操作,配送方终端根据发货操作和交付地址和时间进行配送,商品展示地提供方终端则通过系统自动记录销售信息。待交易完成后,商品展示地提供方终端对应的商品展示地提供方可以根据交易记录获取销售分成。根据需要,平台还可以提供给旅客咨询以及交易资金监管服务,即旅客支付的金额先又平台监管,待确认收货后,平台将支付款分别支付给销售方和商品展示地经营者,从而给旅客提供更多保障。In the platform mode, the passenger terminal, commodity, commodity provider/producer terminal, commodity display provider terminal, and delivery party terminal can be connected through the platform: after the passenger terminal triggers the purchase information and completes the payment, the commodity display provider The terminal obtains passenger itinerary information to set the delivery address and time, the terminal of the product provider/producer performs delivery operations, the terminal of the delivery party performs delivery according to the delivery operation, delivery address and time, and the terminal of the provider of the product display place automatically records sales through the system information. After the transaction is completed, the provider of the commodity display location corresponding to the terminal of the commodity display location provider can obtain the sales share according to the transaction record. According to needs, the platform can also provide passenger consultation and transaction fund supervision services, that is, the amount paid by passengers is first supervised by the platform, and after the receipt of the goods is confirmed, the platform will pay the payment to the seller and the operator of the commodity display place respectively, thus giving Passengers are provided with more protection.

所述的酒店,应做广义的理解,包括任何提供住宿服务的居住场所,比如连锁式酒店、民宿、短租房间等。以民宿和酒店为例,可售商品的潜在消费者被锁定为旅客,这类人群通常有大量时间和美好的心情进行商品体验,利用民宿和酒店作为商品的线下消费场所,使得消费者有充裕时间可以体验创新设计的床、沙发、桌子等大型家具,还可以有充裕时间欣赏别具一格的装修风格、把玩精美的装饰品,能够显著增强消费者购买意愿,线下体验后消费者可方便地触发线上交易。同时,基于旅客的行程获取符合行程要求的收货地址和时间作为商品购买请求的交付地址和时间,可显著改善旅行旅客的购物体验。The hotel mentioned should be understood in a broad sense, including any residential place that provides accommodation services, such as chain hotels, homestays, short-term rental rooms, etc. Taking homestays and hotels as an example, potential consumers of products that can be sold are targeted as tourists. This group of people usually has a lot of time and a good mood to experience goods. Using homestays and hotels as offline consumption places for goods makes consumers have If you have enough time to experience innovatively designed large furniture such as beds, sofas, and tables, you can also have plenty of time to appreciate the unique decoration style and play with exquisite decorations, which can significantly enhance consumers' willingness to buy. After offline experience, consumers can conveniently Trigger an online transaction. At the same time, obtaining the delivery address and time that meet the itinerary requirements based on the passenger's itinerary as the delivery address and time of the commodity purchase request can significantly improve the shopping experience of the traveler.

附图说明Description of drawings

图1为本发明实施例提供的适用于旅客的移动零售系统的模块结构图。Fig. 1 is a block diagram of a mobile retail system suitable for tourists provided by an embodiment of the present invention.

图2为本发明实施例提供的适用于旅客的移动零售方法的流程图。Fig. 2 is a flowchart of a mobile retail method suitable for travelers provided by an embodiment of the present invention.

具体实施方式Detailed ways

以下结合附图和具体实施例对本发明提供的适用于旅客的移动零售系统及方法作进一步详细说明。在下述实施例的附图中,下面的描述涉及除非另有表示,不同附图中的相同数字表示相同或相似的要素。The mobile retail system and method suitable for tourists provided by the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments. In the drawings of the embodiments described below, the following description refers to the same numerals in different drawings designating the same or similar elements unless otherwise indicated.

需说明的是,本说明书所附图式所绘示的结构、比例、大小等,均仅用以配合说明书所揭示的内容,以供熟悉此技术的人士了解与阅读,并非用以限定发明可实施的限定条件,任何结构的修饰、比例关系的改变或大小的调整,在不影响发明所能产生的功效及所能达成的目的下,均应落在发明所揭示的技术内容所能涵盖的范围内。附图所示的一些方框图是功能实体,不一定必须与物理或逻辑上独立的实体相对应。It should be noted that the structures, proportions, sizes, etc. shown in the drawings attached to this specification are only used to match the content disclosed in the specification, for those who are familiar with this technology to understand and read, and are not used to limit the scope of the invention. The limited conditions for implementation, any modification of structure, change of proportional relationship or adjustment of size, without affecting the effect and purpose of the invention, should fall within the scope of the technical content disclosed by the invention. within range. Some of the block diagrams shown in the drawings are functional entities and do not necessarily correspond to physically or logically separate entities.

应当注意的是,下述实施例中描述的技术特征或者技术特征的组合不应当被认为是孤立的,它们可以被相互组合从而达到更好的技术效果。本发明的优选实施方式的范围包括另外的实现,其中可以不按所示出或讨论的顺序,包括根据所涉及的功能按基本同时的方式或按其它可行的顺序来执行功能,这应被所属技术领域的技术人员所理解。It should be noted that the technical features or combinations of technical features described in the following embodiments should not be regarded as isolated, and they can be combined with each other to achieve better technical effects. The scope of the preferred embodiment of the present invention includes alternative implementations in which functions may be performed out of the order shown or discussed, including substantially concurrently, depending on the functions involved, or in other feasible orders, which shall be referred to as understood by those skilled in the art.

参见图1所示,公开了一种适用于旅客的移动零售系统。Referring to Fig. 1, a mobile retail system suitable for passengers is disclosed.

所述移动零售系统包括通信连接的第一商家客户端、旅客客户端和第三方平台服务端。The mobile retail system includes a first merchant client, a passenger client and a third-party platform server connected through communication.

所述第一商家客户端对应着酒店方设置,用于设置酒店提供的可售卖线上商品的售卖信息;其中,对应于所述可售卖线上商品,在酒店客房中设置有体验商品和线上购买接口,所述线上购买接口关联有购买前述可售卖线上商品的操作指令。The first merchant client is set corresponding to the hotel side, and is used to set the sales information of the online commodities that can be sold by the hotel; wherein, corresponding to the online commodities that can be sold, experience commodities and online commodities are set in the hotel rooms. An online purchase interface is associated with an operation instruction for purchasing the above-mentioned online commodity that can be sold.

本实施例中,体验商品是放置在中供用户进行体验的商品。本实施例中,优选的,所述体验商品为非线下售卖物品,仅供旅客进行线下体验。In this embodiment, the experience product is a product placed in the store for the user to experience. In this embodiment, preferably, the experience goods are not sold offline, and are only for tourists to experience offline.

所述线上购买接口对应着体验商品进行设置。具体的,可以安装在所述体验商品上;也可以安装在所述体验商品所在位置的临近区域;或者在酒店专门设置一个线上购买接口安装区,此时,所述线上购买接口安装区中安装有多个线上购买接口,每个线上购买接口对应场所中的一类体验商品,为便于用户识别和区分线上购买接口对应的商品,可以将对应商品的图片显示在对应的线上购买接口附近或者对线上购买接口的颜色、形状等进行区别设计。The online purchase interface is set corresponding to the experience commodity. Specifically, it can be installed on the experience product; it can also be installed in the vicinity of the location of the experience product; or an online purchase interface installation area is specially set up in the hotel. At this time, the online purchase interface installation area There are multiple online purchase interfaces installed in the platform, and each online purchase interface corresponds to a type of experience product in the venue. In order to facilitate users to identify and distinguish the products corresponding to the online purchase interface, the pictures of the corresponding products can be displayed on the corresponding line Design the vicinity of the online purchase interface or differentiate the color and shape of the online purchase interface.

所述旅客客户端对应着旅客设置,用于供旅客设置行程信息,以及供旅客触发前述线上购买接口以生成对应的可售卖线上商品的购买订单。The passenger client corresponds to passenger settings, and is used for passengers to set itinerary information, and for passengers to trigger the aforementioned online purchase interface to generate purchase orders for corresponding online commodities that can be sold.

旅客通过体验看中某体验商品时,可以触发对应的线上购买接口来发出购买请求。具体实施时,当用户触发线上购买接口时,根据用户对线上购买接口的触发操作,生成对应于前述可售卖线上商品的购买订单。When a passenger takes a fancy to an experience product through the experience, he can trigger the corresponding online purchase interface to send a purchase request. During specific implementation, when the user triggers the online purchase interface, according to the user's trigger operation on the online purchase interface, a purchase order corresponding to the aforementioned online commodity that can be sold is generated.

所述第三方平台服务端被配置为:采集线上购买接口的触发操作,获取触发前述线上购买接口的旅客客户端信息,根据旅客客户端信息获取对应的旅客身份信息和旅客行程信息;以及分析获取的旅客行程信息,设置符合旅客行程要求的收货地址和时间作为前述购买订单的交付地址和时间。The third-party platform server is configured to: collect the trigger operation of the online purchase interface, obtain the passenger client information that triggers the aforementioned online purchase interface, and obtain corresponding passenger identity information and passenger itinerary information according to the passenger client information; and Analyze the obtained passenger itinerary information, and set the delivery address and time that meet the requirements of the passenger itinerary as the delivery address and time of the aforementioned purchase order.

优选的,所述第一商家客户端,能够获取入住该酒店的旅客身份信息和旅客行程信息并发送至第三方平台服务端;Preferably, the client of the first merchant can obtain the identity information and itinerary information of the passengers staying in the hotel and send them to the third-party platform server;

所述第三方平台服务端,被配置为:接收第一商家客户端发送的旅客身份信息和旅客行程信息,并记录接收时间和发送信息的酒店方信息;判断旅客信息是否已经存在于旅客数据库中;判定旅客信息不存在时,更新旅客数据库,将接收的旅客信息与对应的酒店进行映射存储。The third-party platform server is configured to: receive passenger identity information and passenger itinerary information sent by the first merchant client, and record the time of receipt and the information of the hotel that sent the information; determine whether the passenger information already exists in the passenger database ; When it is determined that the passenger information does not exist, update the passenger database, and map and store the received passenger information with the corresponding hotel.

继续参见图1所示,所述移动零售系统还可以包括第二商家客户端和配送方客户端。Continuing to refer to FIG. 1 , the mobile retail system may further include a second merchant client and a delivery party client.

所述第二商家客户端对应着商品提供方和/或生产方设置,用于供商品提供方和/或生产方设置在第三方平台服务端上的售卖商品信息。The second merchant client is set corresponding to the commodity provider and/or producer, and is used for the commodity provider and/or producer to set the selling commodity information on the third-party platform server.

所述配送方客户端对应着配送用户设置,用于供配送人员接收到第三方平台服务端发送的商品取货信息和送货信息。The delivery party client is set corresponding to the delivery user, and is used for the delivery personnel to receive the commodity pickup information and delivery information sent by the third-party platform server.

本实施例中,所述线上购买接口为对应着体验商品设置的机器可读码,所述机器可读码编码有该体验商品对应的可售卖线上商品的购买指令,旅客客户端读取机器可读码时触发可售卖线上商品的购买。In this embodiment, the online purchase interface is a machine-readable code set corresponding to the experience product, and the machine-readable code is encoded with a purchase instruction for the online product that can be sold corresponding to the experience product, and the passenger client reads the A machine-readable code triggers the purchase of vendable online items.

优选的,将可售卖线上商品的购买页面数据进行处理后,将处理后的数据编码到机器可读码中,所述购买页面数据包括商品信息和线上购买链接地址;Preferably, after processing the purchase page data of online commodities that can be sold, the processed data is encoded into a machine-readable code, and the purchase page data includes commodity information and an online purchase link address;

所述的处理,包括对购买页面数据进行关键词/摘要提取、数据压缩、数据格式转换和/或生成特定单号;将处理后的数据与处理前的购买页面数据进行映射存储,使得能够通过处理后的数据调取到对应的处理前的购买页面数据;The processing includes performing keyword/abstract extraction, data compression, data format conversion and/or generating a specific order number on the purchase page data; mapping and storing the processed data with the purchase page data before processing, so that it can be passed The processed data is transferred to the corresponding purchase page data before processing;

其中,所述特定单号中包括该可售卖线上商品所在的客房房间号信息。Wherein, the specific order number includes information about the room number of the guest room where the online commodity for sale is located.

本实施例中,优选的,所述旅客客户端被配置为:In this embodiment, preferably, the passenger client is configured as:

在读取机器可读码时,根据该旅客客户端上的通信账户信息获取与通信账户对应的用户身份验证内容作为购买者身份信息,并发送给第三方平台服务端;When reading the machine-readable code, obtain the user identity verification content corresponding to the communication account according to the communication account information on the passenger client as the buyer's identity information, and send it to the third-party platform server;

所述第三方平台服务端,能够接收购买者身份信息,并根据购买者身份信息获取对应的行程安排作为旅客行程信息。The third-party platform server can receive the buyer's identity information, and obtain the corresponding itinerary according to the buyer's identity information as passenger itinerary information.

进一步,所述第三方平台服务端还包括购买者身份核准单元,其被配置为:Further, the third-party platform server also includes a buyer identity verification unit, which is configured to:

获取酒店各房间当前登记的住客身份信息,以及获取被扫描的机器可读码所在的客房房间号信息,根据客房房间号获取对应的住客身份信息;Obtain the identity information of the currently registered guests in each room of the hotel, as well as the room number information of the room where the scanned machine-readable code is located, and obtain the corresponding guest identity information according to the room number;

接收购买者身份信息后,比对购买者身份信息与前述住客身份信息,判断二者是否一致;After receiving the buyer's identity information, compare the buyer's identity information with the aforementioned guest identity information to determine whether the two are consistent;

判定一致时,获取住客对应的行程安排作为旅客行程信息;判定不一致时,根据该旅客的入住信息判断是否具有同行者;When the judgment is consistent, obtain the corresponding itinerary of the guest as the traveler's itinerary information; when the judgment is inconsistent, judge whether there is a companion according to the passenger's check-in information;

具有同行者时,获取同行者身份信息并与前述购买者身份信息进行比对,判断是否一致;判定一致时,获取同行者对应的行程安排作为旅客行程信息,否则判定购买请求无效。If there is a companion, obtain the companion's identity information and compare it with the aforementioned buyer's identity information to determine whether they are consistent; if the judgment is consistent, obtain the companion's corresponding itinerary as the passenger's itinerary information, otherwise the purchase request is determined to be invalid.

本实施例中红,生成购买请求时,可以采集用户的行程信息。所述行程信息可以包括出发地点位置信息、出发时间、目的地点位置信息、目的地到达时间等,通过对行程信息进行分析,来设置符合前述用户行程要求的收货地址和时间。In this embodiment, when a purchase request is generated, the user's itinerary information may be collected. The itinerary information may include location information of the departure location, departure time, location information of the destination point, arrival time of the destination, etc., by analyzing the itinerary information, to set the delivery address and time that meet the aforementioned user itinerary requirements.

考虑到用户(即旅客)的行程安排上可能只能在指定的地点和时间进行收货,处于行程中时不方便进行商品交互,因此需要根据用户的行程信息来设置合适的收货地址和时间。在根据行程信息设置交付地址和时间时,可以基于预设的系统交付规则和/或用户制定的个性化交付规则来设置交付地址和时间。Considering that the user (i.e. passenger) may only be able to receive the goods at the designated place and time in the itinerary, it is inconvenient to interact with the product during the itinerary, so it is necessary to set the appropriate delivery address and time according to the user's itinerary information . When setting the delivery address and time according to the itinerary information, the delivery address and time can be set based on preset system delivery rules and/or personalized delivery rules formulated by the user.

作为优选,比如系统预设的交付规则为:获取用户行程单中的行程结束地,获取用户在该行程结束地的常用住址或默认住址或特定设置住址,将常用住址或默认住址或特定设置住址作为前述交付地址,所述特定设置地址可以为用户基于此处行程特定设置好的收货地址;所述交付时间为用户到达行程结束地点的计划时间之后,如果计划时间晚于当天的预设配送工作时间,则顺延至计划时间第二天的预设配送工作时间之前进行交付。进一步,如果用户在该行程结束地有多个常用地址,在选择交付地址时,则可以根据商品所属类型来设置目标交付地址。具体的,可以基于预设的商品分类规则将商品分类为家用物品类型和办公物品类型,获取前述购买请求中对应商品的类型,当前述商品的类型为家用物品类型时,其对应的交付地址为家庭住址,将常用地址中的家庭住址设置为该商品的交付地址;当前述商品的类型为办公物品类型时,其对应的交付地址为工作地住址,将常用地址中的工作地住址设置为该商品的交付地址。所述常用住址中的家庭住址和工作地住址的区分设置可以是用户预先设置好的,也可以是通过分析用户的历史购买记录中的收货地址和收货时间获得的,还可以是通过追踪用户的日常行动轨迹后分析获得的。As a preference, for example, the system's preset delivery rules are: obtain the end of the itinerary in the user's itinerary, obtain the user's usual address or default address or specific set address at the end of the itinerary, and use the usual address or default address or specific set address As the aforementioned delivery address, the specific setting address can be the delivery address specifically set by the user based on the itinerary here; the delivery time is after the user arrives at the planned time at the end of the itinerary, if the planned time is later than the preset delivery of the day Working hours, the delivery will be postponed until the preset delivery working time on the next day of the planned time. Furthermore, if the user has multiple common addresses at the end of the trip, when selecting a delivery address, the target delivery address can be set according to the type of the product. Specifically, based on preset commodity classification rules, commodities can be classified into household item types and office item types, and the type of the corresponding commodity in the aforementioned purchase request can be obtained. When the aforementioned commodity type is the household item type, its corresponding delivery address is Home address, set the home address in the common address as the delivery address of the product; when the type of the aforementioned product is an office item, the corresponding delivery address is the work address, set the work address in the common address to the The delivery address for the item. The distinction between the home address and the work address in the frequently used addresses can be set in advance by the user, or can be obtained by analyzing the delivery address and delivery time in the user's historical purchase records, or can be obtained by tracking Obtained after analysis of the user's daily action trajectory.

作为典型方式的举例而非限制,比如获取旅客张三在日程安排应用或者某个旅游应用上记录了自己五一旅行的行程计划信息,形成了行程单,所述行程单中记录了出发地点位置信息、出发时间、中间目的地点位置信息、中间目的地到达时间、行程结束目的地位置信息和行程结束目的地到达时间。所述出发地点位置和行程结束目的地位置可以为同一位置,也符合大部分用户的行程规划。As an example and not limitation of a typical method, for example, passenger Zhang San recorded his itinerary information for his May Day trip on a schedule application or a certain travel application, and formed an itinerary, which recorded the location of the departure point information, departure time, intermediate destination point location information, intermediate destination arrival time, trip end destination location information, and trip end destination arrival time. The location of the departure location and the location of the destination at the end of the trip may be the same location, which also conforms to the trip planning of most users.

在设置购买请求的交付地址和时间时,从张三的日程安排应用和/或者旅游应用中获取张三的行程单,然后根据行程结束目的地——比如上海,获取张三在上海的常用住址——上海市**区长江路888弄1号1606室——作为前述交付地址,行程单中记录的行程结束目的地到达时间为5月10日13:30(计划时间),则交付时间为5月10日13:30之后。When setting the delivery address and time of the purchase request, obtain Zhang San's itinerary from Zhang San's schedule application and/or travel application, and then obtain Zhang San's usual residential address in Shanghai according to the end destination of the itinerary—for example, Shanghai ——Room 1606, No. 1, Lane 888, Changjiang Road, ** District, Shanghai——As the aforementioned delivery address, the arrival time at the end destination recorded in the itinerary is 13:30 on May 10 (planned time), and the delivery time is After 13:30 on May 10.

进一步,如果用户在该行程结束地有两个常用地址:一个家庭住址“上海市**区长江路888弄1号1606室”和一个工作地住址“上海市**区黄河路10号科技企业加速器10006室”,则可以根据购买商品的商品所属类型来选择一个目标交付地址。作为举例,比如张三旅行入住某民宿时看中了该民宿使用的灯具,该灯具属于家用物品类型,张三通过该灯具上的线上购买接口触发下单购买,在生成购买请求时,获取张三预先设置的行程单,根据行程单确定了交付时间,并根据灯具所属的家用物品类型,选择了张三在上海的常用住址中的家庭住址“上海市**区长江路888弄1号1606室”作为前述灯具的交付地址。Further, if the user has two common addresses at the end of the itinerary: a home address "Room 1606, No. 1, Lane 888, Changjiang Road, ** District, Shanghai" and a work address "Science and Technology Enterprise, No. 10, Huanghe Road, ** District, Shanghai Accelerator Room 10006", a target delivery address can be selected according to the type of the purchased product. As an example, for example, when Zhang San travels and stays in a B&B, he takes a fancy to the lamps used by the B&B. The lamps belong to the type of household items. Zhang San triggers an order purchase through the online purchase interface on the lamps. When a purchase request is generated, the According to Zhang San’s pre-set itinerary, the delivery time is determined according to the itinerary, and according to the type of household items to which the lamp belongs, Zhang San’s home address in Shanghai’s common address “No. 1, Lane 888, Changjiang Road, ** District, Shanghai is selected” Room 1606" as the delivery address for the aforementioned lamps.

所述机器可读码,可以是诸如条码、二维码(即二维矩阵码,例如QR码)、字母数字码、声音文件,或者能够标识要关联的数据的某种其它独特机器可读码,该机器可读码能够被旅客客户端识别并读取关联数据。The machine-readable code, which may be such as a barcode, a two-dimensional code (i.e., a two-dimensional matrix code, such as a QR code), an alphanumeric code, a sound file, or some other unique machine-readable code that identifies the data to be associated , the machine-readable code can be recognized by the passenger client and read the associated data.

本实施例中,所述机器可读码关联前述购买指令的方式,可以是直接将线上商品的购买链接地址编码到机器可读码中,用户通过旅客客户端上的扫描结构读取机器可读码时,即可输出前述购买链接地址供用户访问;也可以是将线上商品的购买页面(包括商品信息和链接地址)进行处理后,将处理后的数据编码到机器可读码中。优选的,采用后者。In this embodiment, the manner in which the machine-readable code is associated with the aforementioned purchase instruction may be to directly encode the purchase link address of the online product into the machine-readable code, and the user can read the machine-readable code through the scanning structure on the passenger client. When reading the code, the above-mentioned purchase link address can be output for the user to access; or the purchase page (including product information and link address) of the online product can be processed, and the processed data can be encoded into a machine-readable code. Preferably, the latter is used.

所述的处理,包括对购买页面数据进行关键词/摘要提取、数据压缩、数据格式转换和/或生成特定单号;将处理后的数据与处理前的购买页面数据进行映射存储,使得能够通过处理后的数据调取到对应的处理前的购买页面数据;用户通过旅客客户端上的扫描结构读取机器可读码时,可读取前述特定单号,通过触发特定单号可以访问对应的购买页面数据。通过上述处理可以减小需要编码到机器可读码的数据量大小,既能避免由于数据量超过机器可读码的数据容许量导致的数据不完整,又能够提高读码器的读码速度。The processing includes performing keyword/abstract extraction, data compression, data format conversion and/or generating a specific order number on the purchase page data; mapping and storing the processed data with the purchase page data before processing, so that it can be passed The processed data is retrieved to the corresponding pre-processed purchase page data; when the user reads the machine-readable code through the scanning structure on the traveler client, he can read the aforementioned specific order number and access the corresponding purchase page by triggering the specific order number. Purchase page data. Through the above processing, the amount of data that needs to be encoded into the machine-readable code can be reduced, which can not only avoid incomplete data due to the amount of data exceeding the data allowance of the machine-readable code, but also improve the code reading speed of the code reader.

优选的,所述特定单号中包括该酒店房间号信息——可以为字符或数字或字符数字的组合,如此,从特定单号中可以直观地获取对应的酒店房间号信息。Preferably, the specific order number includes the hotel room number information—which may be characters or numbers or a combination of characters and numbers, so that the corresponding hotel room number information can be intuitively obtained from the specific order number.

旅客可以通过旅客客户端读取机器可读码时,根据该旅客客户端上的通信账户信息获取与通信账户对应的用户身份验证内容作为购买者身份信息;根据购买者身份信息获取对应的行程安排作为用户的行程信息,分析所述用户行程信息以设置收货地址和时间。以即时通信工具微信为例,比如用户通过微信扫码时,获取用户的微信通信账户的身份验证内容(比如可以为实名验证信息)作为购买者身份信息。When a passenger can read the machine-readable code through the passenger client, the user identity verification content corresponding to the communication account is obtained according to the communication account information on the passenger client as the buyer's identity information; the corresponding itinerary is obtained according to the buyer's identity information As the user's itinerary information, the user's itinerary information is analyzed to set the delivery address and time. Taking the instant messaging tool WeChat as an example, for example, when the user scans the code through WeChat, the identity verification content of the user's WeChat communication account (for example, real-name verification information) is obtained as the buyer's identity information.

本实施例中,可以通过酒店关联的云端服务器或酒店服务交易平台(提供酒店线上订购的平台)获取住客订房时登记的身份信息。In this embodiment, the identity information registered by the guest when booking can be obtained through the cloud server associated with the hotel or the hotel service transaction platform (a platform that provides online ordering by the hotel).

为提高购物的安全性和有效性,可以对线上购买接口的使用进行限制。优选的,比如仅允许入住酒店的住客进行下单,非酒店客人不允许下单。具体的,还包括判断购买者是否为住客的步骤,在根据购买者身份信息获取对应的行程安排之前,执行如下步骤:In order to improve the safety and effectiveness of shopping, the use of online shopping interfaces can be restricted. Preferably, for example, only hotel guests are allowed to place orders, and non-hotel guests are not allowed to place orders. Specifically, it also includes the step of judging whether the buyer is a resident, and before obtaining the corresponding itinerary according to the buyer's identity information, the following steps are performed:

比对购买者身份信息与住客身份信息,判断二者是否一致;Compare the buyer's identity information with the guest's identity information to determine whether the two are consistent;

判定一致时,获取住客对应的行程安排作为用户的行程信息;判定不一致时,根据该住客的入住信息判断是否具有同行者;When the judgment is consistent, the itinerary corresponding to the guest is obtained as the user's itinerary information; when the judgment is inconsistent, it is judged whether there is a companion according to the check-in information of the guest;

具有同行者时,获取同行者身份信息并与前述购买者身份信息进行比对,判断是否一致;判定一致时,获取同行者对应的行程安排作为用户的行程信息。否则,判定购买请求无效,不再获取行程安排。If there is a companion, obtain the companion's identity information and compare it with the aforementioned buyer's identity information to determine whether they are consistent; if the judgment is consistent, obtain the companion's corresponding itinerary as the user's itinerary information. Otherwise, it is determined that the purchase request is invalid, and the itinerary is no longer obtained.

如果购买者是该房间的住客,获取住客对应的行程信息;如果购买者不是该房间的住客,判断是否为该房间住客的同行者,如果是同行者,获取同行者的行程信息;否则判定该购买请求无效。If the purchaser is a resident of the room, obtain the itinerary information corresponding to the resident; if the purchaser is not a resident of the room, determine whether he is a companion of the resident of the room, and if he is a companion, obtain the itinerary information of the companion ; Otherwise, the purchase request is determined to be invalid.

作为举例而非限制,比如张三和同行者李四一起出差入住了某酒店,二人住在不同的房间,房间的布置和风格不同。在张三的房间讨论工作时,李四觉得张三所住房间的床头柜很有特点,希望购买该类型产品,于是用自己的手机扫码了床头柜上的购买二维码,触发了床头柜的购买请求。根据李四扫码使用的手机,获取了李四的身份信息作为购买者身份信息,但该身份信息与该房间居住登记的张三身份信息不一致,进一步,根据张三的入住信息判断张三具有同行者,于是获取同行者登记的住客身份信息,将该住客身份信息与李四手机中识别的身份进行比对后,判定李四属于酒店的住客,则获取了李四的行程信息来确定交付地址和时间。As an example and not a limitation, for example, Zhang San and his companion Li Si stayed in a certain hotel on a business trip together, and they lived in different rooms with different layouts and styles. When discussing work in Zhang San's room, Li Si felt that the bedside table in Zhang San's room was very distinctive, and hoped to buy this type of product, so he used his mobile phone to scan the purchase QR code on the bedside table, triggering the purchase of the bedside table ask. According to the mobile phone used by Li Si to scan the code, Li Si’s identity information was obtained as the buyer’s identity information, but this identity information was inconsistent with Zhang San’s identity information registered in the room. Further, according to Zhang San’s check-in information, it was judged that Zhang San had The traveler, then obtains the identity information of the guest registered by the traveler, compares the identity information of the guest with the identity identified in Li Si’s mobile phone, and determines that Li Si belongs to the hotel guest, and obtains Li Si’s itinerary information To determine the delivery address and time.

下面结合具体实施方式来详细描述本实施例。This embodiment will be described in detail below in conjunction with specific implementation methods.

某机器人制造厂商与某拟开办的民宿洽谈体验式020消费合作事宜,由厂商负责提供商品和电子商务系统的客户端或交易平台或小程序或公众号,民宿负有维护厂商所供样品能够正常使用和销售的义务。具体的,比如厂商为该民宿提供了全新设计的宠物喂养机器人5个放置在该民宿的高端套房内,适合带宠物旅行的游客选择。民宿不需再自购宠物喂养机器人,在宠物喂养机器人的显著位置设置可以购买该机器人的二维码和/或操作按钮,并提示入住人扫码购买或按压购买。在民宿客房中设置了宠物喂养机器人,宠物喂养机器人上设置有机器可读码(此时为二维码)和操作按钮。A robot manufacturer negotiates experiential 020 consumer cooperation with a proposed homestay. The manufacturer is responsible for providing products and e-commerce system clients or trading platforms or small programs or public accounts. The homestay is responsible for maintaining the normality of the samples provided by the manufacturer. Obligations to use and sell. Specifically, for example, the manufacturer provided the homestay with 5 newly designed pet feeding robots placed in the high-end suites of the homestay, suitable for tourists traveling with pets. Homestays no longer need to purchase pet feeding robots themselves, and set up a QR code and/or operation button where the robot can be purchased in a prominent position of the pet feeding robot, and prompt the occupants to scan the code to buy or press to buy. A pet feeding robot is set up in the hotel room, and a machine-readable code (in this case, a QR code) and an operation button are set on the pet feeding robot.

民宿营业后,住客张三携带自己的宠物入住,入住后经过两天的体验,该体验者看中了宠物喂养机器人并有意购买该类型宠物喂养机器人供自己的宠物使用。于是,张三通过旅客客户端的扫描触发控件“扫一扫”启动了扫描结构。用户界面输出了包括扫描区域和扫描条的扫描窗口,用户将扫描区域对准宠物喂养机器人上设置有机器可读码——即二维码,扫描结构对二维码进行读取识别,根据识别的商品数据生成了该商品的购买请求,同时根据张三的行程信息设置了该购买请求的交付地址和时间,并将购买信息向用户输出。所述购买信息包括地址栏,购买商品信息栏和物流信息栏,所述地址栏载入了选择的交付地址信息,购买商品信息栏载入了识别后的商品信息,物流信息栏载入了物流选择信息和配送时间信息,所述物流公司可以是系统默认设置也可以是用户根据需要选择的。对应于每个地址栏,购买商品信息栏和物流信息栏的信息还设置有用户编辑控件,用户可以根据需要进行编辑和修改。当用户确认购买信息无误后,可选择支付,支付确认后生成线上订单,所述线上订单被发送给配送方终端,以便配送方终端安排前述线上商品的配送操作。After the homestay opened, guest Zhang San brought his pet to check in. After two days of experience, the experiencer took a fancy to the pet feeding robot and intends to buy this type of pet feeding robot for his pet. Therefore, Zhang San started the scanning structure by "scanning" the scanning trigger control of the passenger client. The user interface outputs the scanning window including the scanning area and the scanning bar. The user aligns the scanning area with a machine-readable code on the pet feeding robot—that is, a two-dimensional code. The scanning structure reads and recognizes the two-dimensional code. According to the identification generated a purchase request for the product, and at the same time set the delivery address and time of the purchase request according to Zhang San's itinerary information, and output the purchase information to the user. The purchase information includes an address column, a purchased product information column and a logistics information column. The address column is loaded with selected delivery address information, the purchased product information column is loaded with identified product information, and the logistics information column is loaded with logistics information. For selection information and delivery time information, the logistics company can be the default setting of the system or be selected by the user according to the needs. Corresponding to each address column, the information in the purchase item information column and the logistics information column is also provided with a user editing control, which can be edited and modified by the user as required. After the user confirms that the purchase information is correct, he can choose to pay. After the payment is confirmed, an online order is generated, and the online order is sent to the delivery party terminal, so that the delivery party terminal arranges the delivery operation of the aforementioned online commodities.

参见图2所示,为本发明的另一实施例,还提供了一种适用于旅客的移动零售方法。所述方法包括如下步骤:Referring to Fig. 2, another embodiment of the present invention also provides a mobile retail method suitable for tourists. The method comprises the steps of:

S100,在酒店客房中可售卖线上商品的线上购买接口,所述线上购买接口关联有购买前述可售卖线上商品的操作指令。S100. An online purchase interface for selling online commodities in a hotel room, where the online purchase interface is associated with an operation instruction for purchasing the aforementioned online commodities that can be sold.

S100,采集线上购买接口的触发操作,获取触发前述线上购买接口的旅客客户端信息,根据旅客客户端信息获取对应的旅客身份信息和旅客行程信息。S100. Collect trigger operations of the online purchase interface, obtain passenger client information that triggers the aforementioned online purchase interface, and obtain corresponding passenger identity information and passenger itinerary information according to the passenger client information.

S100,分析旅客行程信息,获取符合旅客行程要求的收货地址和时间,作为前述可售卖线上商品的购买订单的交付地址和时间。S100. Analyze passenger itinerary information to obtain a delivery address and time that meet the requirements of the passenger's itinerary, and use it as the delivery address and time of the purchase order for the aforementioned online merchandise that can be sold.

优选的,采集旅客针对前述购买订单的支付操作消息,支付确认后,将购买订单发送给配送方,配送方根据购买订单的交付地址和时间安排前述商品的配送。Preferably, the passenger's payment operation information for the purchase order is collected, and after the payment is confirmed, the purchase order is sent to the delivery party, and the delivery party arranges the delivery of the aforementioned goods according to the delivery address and time of the purchase order.

优选的,所述线上购买接口为对应着体验商品设置的机器可读码,将可售卖线上商品的购买页面数据进行处理后,将处理后的数据编码到机器可读码中,所述购买页面数据包括商品信息和线上购买链接地址;Preferably, the online purchase interface is a machine-readable code set corresponding to the experience product. After processing the purchase page data of the online product that can be sold, the processed data is encoded into the machine-readable code. Purchase page data includes product information and online purchase link addresses;

所述的处理,包括对购买页面数据进行关键词/摘要提取、数据压缩、数据格式转换和/或生成特定单号;将处理后的数据与处理前的购买页面数据进行映射存储,使得能够通过处理后的数据调取到对应的处理前的购买页面数据;The processing includes performing keyword/abstract extraction, data compression, data format conversion and/or generating a specific order number on the purchase page data; mapping and storing the processed data with the purchase page data before processing, so that it can be passed The processed data is transferred to the corresponding purchase page data before processing;

其中,所述特定单号中包括该可售卖线上商品所在的客房房间号信息。Wherein, the specific order number includes information about the room number of the guest room where the online commodity for sale is located.

其他技术特征参考在前实施例,在此不再赘述。For other technical features, refer to the previous embodiments, which will not be repeated here.

在上面的描述中,虽然本公开内容的各方面的所有组件可以被解释为被装配或被操作地连接为一个模块,但是本公开内容并不旨在将其自身限于这些方面。而是,在本公开内容的目标保护范围内,各组件可以以任意数目选择性地且操作性地进行合并。这些组件中的每个组件自身还可以实现成硬件,同时各个组件可以部分地合并或选择性地总体合并且实现成具有用于执行硬件等同体的功能的程序模块的计算机程序。用以构建这种程序的代码或代码段可以由本领域技术人员容易地导出。这种计算机程序可以储存在计算机可读介质中,其可以被运行以实现本公开内容的各方面。计算机可读介质可以包括磁记录介质、光学记录介质以及载波介质。In the above description, although all components of aspects of the present disclosure may be construed as being assembled or operatively connected as one module, the present disclosure is not intended to limit itself to these aspects. Rather, the various components may be selectively and operatively combined in any number within the intended scope of the present disclosure. Each of these components itself can also be realized as hardware, while the respective components can be partially incorporated or selectively collectively combined and realized as a computer program having a program module for performing functions equivalent to the hardware. Codes or code segments used to construct such programs can be easily derived by those skilled in the art. Such a computer program can be stored in a computer-readable medium, which can be executed to implement aspects of the present disclosure. Computer readable media may include magnetic recording media, optical recording media, and carrier wave media.

另外,像“包括”、“囊括”以及“具有”的术语应当默认被解释为包括性的或开放性的,而不是排他性的或封闭性,除非其被明确限定为相反的含义。所有技术、科技或其他方面的术语都符合本领域技术人员所理解的含义,除非其被限定为相反的含义。在词典里找到的公共术语应当在相关技术文档的背景下不被太理想化或太不实际地解释,除非本公开内容明确将其限定成那样。In addition, terms like "comprising", "comprising" and "having" should be interpreted as inclusive or open rather than exclusive or closed by default, unless they are expressly defined to the contrary. All technical, technological or other terms have the meanings understood by those skilled in the art unless defined to the contrary. Common terms found in dictionaries should not be interpreted too ideally or too impractically in the context of the relevant technical document, unless the disclosure expressly defines them as such.

虽然已出于说明的目的描述了本公开内容的示例方面,但是本领域技术人员应当意识到,上述描述仅是对本发明较佳实施例的描述,并非对本发明范围的任何限定,本发明的优选实施方式的范围包括另外的实现,其中可以不按所述出或讨论的顺序来执行功能。本发明领域的普通技术人员根据上述揭示内容做的任何变更、修饰,均属于权利要求书的保护范围。Although the exemplary aspects of the present disclosure have been described for the purpose of illustration, those skilled in the art should appreciate that the foregoing description is only a description of the preferred embodiments of the invention, and is not intended to limit the scope of the invention. The scope of the embodiments includes additional implementations in which functions may occur out of the order described or discussed. Any changes and modifications made by those of ordinary skill in the field of the present invention based on the above disclosures shall fall within the scope of protection of the claims.

Claims (7)

1.一种适用于旅客的移动零售系统,其特征在于:包括通信连接的第一商家客户端、旅客客户端和第三方平台服务端;1. A mobile retail system suitable for passengers, characterized in that: it includes a communication-connected first merchant client, a passenger client and a third-party platform server; 所述第一商家客户端对应着酒店方设置,用于设置酒店提供的可售卖线上商品的售卖信息;其中,对应于所述可售卖线上商品,在酒店客房中设置有体验商品和线上购买接口,所述线上购买接口关联有购买前述可售卖线上商品的操作指令,一类体验商品对应一个线上购买接口;其中,所述线上购买接口为对应着体验商品设置的机器可读码,所述机器可读码编码有该体验商品对应的可售卖线上商品的购买指令,旅客客户端读取机器可读码时触发可售卖线上商品的购买;The first merchant client is set corresponding to the hotel side, and is used to set the sales information of the online commodities that can be sold by the hotel; wherein, corresponding to the online commodities that can be sold, experience commodities and online commodities are set in the hotel rooms. An online purchase interface, the online purchase interface is associated with the operation instructions for purchasing the above-mentioned online commodities that can be sold, and a class of experience commodities corresponds to an online purchase interface; wherein, the online purchase interface is a machine set corresponding to the experience commodities A readable code, the machine-readable code is encoded with a purchase instruction for the online product that can be sold corresponding to the experience product, and when the passenger client reads the machine-readable code, it triggers the purchase of the online product that can be sold; 所述旅客客户端对应着旅客设置,用于供旅客设置行程信息,以及供旅客触发前述线上购买接口以生成对应的可售卖线上商品的购买订单;The passenger client corresponds to passenger settings, and is used for passengers to set itinerary information, and for passengers to trigger the aforementioned online purchase interface to generate corresponding purchase orders for online commodities that can be sold; 所述第三方平台服务端被配置为:采集线上购买接口的触发操作,获取触发前述线上购买接口的旅客客户端信息,根据旅客客户端信息获取对应的旅客身份信息和旅客行程信息;以及分析获取的旅客行程信息,设置符合旅客行程要求的收货地址和时间作为前述购买订单的交付地址和时间;The third-party platform server is configured to: collect the trigger operation of the online purchase interface, obtain the passenger client information that triggers the aforementioned online purchase interface, and obtain corresponding passenger identity information and passenger itinerary information according to the passenger client information; and Analyze the obtained passenger itinerary information, and set the delivery address and time that meet the requirements of the passenger itinerary as the delivery address and time of the aforementioned purchase order; 其中,将可售卖线上商品的购买页面数据进行处理后,将处理后的数据编码到前述机器可读码中,所述购买页面数据包括商品信息和线上购买链接地址;所述的处理,包括对购买页面数据进行关键词提取、数据压缩、数据格式转换和生成特定单号,所述特定单号中包括该可售卖线上商品所在的客房房间号信息;将处理后的数据与处理前的购买页面数据进行映射存储,使得能够通过处理后的数据调取到对应的处理前的购买页面数据。Wherein, after processing the purchase page data of online commodities that can be sold, the processed data is encoded into the aforementioned machine-readable code, the purchase page data includes product information and online purchase link address; the processing, Including keyword extraction, data compression, data format conversion and generation of a specific order number for the purchase page data, the specific order number includes the room number information of the guest room where the online commodity is sold; the processed data and the pre-processed data The purchase page data is mapped and stored, so that the corresponding pre-processed purchase page data can be retrieved through the processed data. 2.根据权利要求1所述的移动零售系统,其特征在于:所述第一商家客户端,能够获取入住该酒店的旅客身份信息和旅客行程信息并发送至第三方平台服务端;2. The mobile retail system according to claim 1, characterized in that: said first merchant client can obtain the identity information and travel itinerary information of passengers staying in the hotel and send them to the third-party platform server; 所述第三方平台服务端,被配置为:接收第一商家客户端发送的旅客身份信息和旅客行程信息,并记录接收时间和发送信息的酒店方信息;判断旅客信息是否已经存在于旅客数据库中;判定旅客信息不存在时,更新旅客数据库,将接收的旅客信息与对应的酒店进行映射存储。The third-party platform server is configured to: receive passenger identity information and passenger itinerary information sent by the first merchant client, and record the time of receipt and the information of the hotel that sent the information; determine whether the passenger information already exists in the passenger database ; When it is determined that the passenger information does not exist, update the passenger database, and map and store the received passenger information with the corresponding hotel. 3.根据权利要求1或2所述的移动零售系统,其特征在于:还包括第二商家客户端和配送方客户端;3. The mobile retail system according to claim 1 or 2, characterized in that: it also includes a second merchant client and a delivery party client; 所述第二商家客户端对应着商品提供方和/或生产方设置,用于供商品提供方和/或生产方设置在第三方平台服务端上的售卖商品信息;The second merchant client is set corresponding to the commodity provider and/or producer, and is used for selling commodity information set by the commodity provider and/or producer on the third-party platform server; 所述配送方客户端对应着配送用户设置,用于供配送人员接收到第三方平台服务端发送的商品取货信息和送货信息。The delivery party client is set corresponding to the delivery user, and is used for the delivery personnel to receive the commodity pickup information and delivery information sent by the third-party platform server. 4.根据权利要求1所述的移动零售系统,其特征在于:所述旅客客户端被配置为:4. The mobile retail system according to claim 1, characterized in that: the passenger client is configured as: 在读取机器可读码时,根据该旅客客户端上的通信账户信息获取与通信账户对应的用户身份验证内容作为购买者身份信息,并发送给第三方平台服务端;When reading the machine-readable code, obtain the user identity verification content corresponding to the communication account according to the communication account information on the passenger client as the buyer's identity information, and send it to the third-party platform server; 所述第三方平台服务端,能够接收购买者身份信息,并根据购买者身份信息获取对应的行程安排作为旅客行程信息。The third-party platform server can receive the buyer's identity information, and obtain the corresponding itinerary according to the buyer's identity information as passenger itinerary information. 5.根据权利要求4所述的移动零售系统,其特征在于:所述第三方平台服务端还包括购买者身份核准单元,其被配置为:5. The mobile retail system according to claim 4, characterized in that: the third-party platform service end also includes a buyer identity verification unit, which is configured to: 获取酒店各房间当前登记的住客身份信息,以及获取被扫描的机器可读码所在的客房房间号信息,根据客房房间号获取对应的住客身份信息;Obtain the identity information of the currently registered guests in each room of the hotel, as well as the room number information of the room where the scanned machine-readable code is located, and obtain the corresponding guest identity information according to the room number; 接收购买者身份信息后,比对购买者身份信息与前述住客身份信息,判断二者是否一致;After receiving the buyer's identity information, compare the buyer's identity information with the aforementioned guest identity information to determine whether the two are consistent; 判定一致时,获取住客对应的行程安排作为旅客行程信息;判定不一致时,根据该旅客的入住信息判断是否具有同行者;When the judgment is consistent, obtain the corresponding itinerary of the guest as the traveler's itinerary information; when the judgment is inconsistent, judge whether there is a companion according to the passenger's check-in information; 具有同行者时,获取同行者身份信息并与前述购买者身份信息进行比对,判断是否一致;判定一致时,获取同行者对应的行程安排作为旅客行程信息,否则判定购买请求无效。If there is a companion, obtain the companion's identity information and compare it with the aforementioned buyer's identity information to determine whether they are consistent; if the judgment is consistent, obtain the companion's corresponding itinerary as the passenger's itinerary information, otherwise the purchase request is determined to be invalid. 6.一种根据权利要求1所述系统的适用于旅客的移动零售方法,其特征在于包括如下步骤:6. A mobile retail method suitable for passengers according to the system of claim 1, characterized in that it comprises the following steps: 在酒店客房中可售卖线上商品的线上购买接口,所述线上购买接口关联有购买前述可售卖线上商品的操作指令;An online purchase interface that can sell online commodities in hotel rooms, and the online purchase interface is associated with operation instructions for purchasing the above-mentioned online commodities that can be sold; 采集线上购买接口的触发操作,获取触发前述线上购买接口的旅客客户端信息,根据旅客客户端信息获取对应的旅客身份信息和旅客行程信息;Collect the trigger operation of the online purchase interface, obtain the passenger client information that triggers the aforementioned online purchase interface, and obtain the corresponding passenger identity information and passenger itinerary information according to the passenger client information; 分析旅客行程信息,获取符合旅客行程要求的收货地址和时间,作为前述可售卖线上商品的购买订单的交付地址和时间。Analyze the passenger's itinerary information to obtain the delivery address and time that meet the passenger's itinerary requirements, and use it as the delivery address and time for the purchase order of the aforementioned online commodities that can be sold. 7.根据权利要求6所述的方法,其特征在于:采集旅客针对前述购买订单的支付操作消息,支付确认后,将购买订单发送给配送方;7. The method according to claim 6, characterized in that: collect passenger's payment operation message for the aforementioned purchase order, and send the purchase order to the delivery party after the payment is confirmed; 配送方根据购买订单的交付地址和时间安排前述商品的配送。The delivery party arranges the delivery of the aforementioned goods according to the delivery address and time of the purchase order.
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