CN104101045B - Fault alarm method and system for air conditioning equipment - Google Patents

Fault alarm method and system for air conditioning equipment Download PDF

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Publication number
CN104101045B
CN104101045B CN201310111643.9A CN201310111643A CN104101045B CN 104101045 B CN104101045 B CN 104101045B CN 201310111643 A CN201310111643 A CN 201310111643A CN 104101045 B CN104101045 B CN 104101045B
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Prior art keywords
air
conditioning equipment
cloud server
user terminal
failure
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CN201310111643.9A
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CN104101045A (en
Inventor
郭文俊
林成霖
牟桂贤
宋海川
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Gree Electric Appliances Inc of Zhuhai
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Gree Electric Appliances Inc of Zhuhai
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Abstract

The invention discloses a fault alarm method and system of air conditioning equipment. The method comprises the following steps: monitoring and sending the operation data of the air conditioning equipment in real time; receiving the operation data of the air conditioning equipment, judging whether the operation data is fault information, and if the operation data is the fault information, sending the fault information; and receiving the fault information. The system comprises a monitoring end, a cloud server and a user end; the monitoring end monitors and sends air conditioner operation data to the cloud server in real time; the cloud server receives the operation data of the air conditioning equipment and judges whether the operation data is fault information, and if the operation data is the fault information, the fault information is sent to the user side; and the user side receives the fault information. The fault alarm method and the fault alarm system for the air conditioning equipment can conveniently monitor and control the air conditioning equipment, and avoid economic loss caused by the fault of the air conditioning equipment.

Description

The fault alarm method and system of air-conditioning equipment
Technical field
The present invention relates to the technical field of the fault alarm of electric equipment, more particularly to a kind of failure report of air-conditioning equipment Alarm method and system.
Background technology
Air conditioning equipment failure checks mode, has at present following several:
1. observe by the naked eye air-conditioning.Need manual intervention, it has not been convenient to and not in time.
2. checked by the equipment such as display board, touch-screen, manual operator or remote control, Centralized Controller.Need manual intervention, It is and inconvenient for operation.
3. checked by remote monitoring software.It is on duty to need to arrange for fixed personnel, it has not been convenient to.
The content of the invention
Based on this, it is necessary to the defects of for prior art and deficiency, there is provided one kind easily can be entered to air-conditioning equipment Row is monitored and controlled, the fault alarm method and system that avoid causing the air-conditioning equipment of economic loss because of Air conditioning equipment failure and Monitoring client.
To realize the fault alarm method of air-conditioning equipment that the object of the invention provides, comprise the following steps:
Monitoring client is monitored and sends air-conditioning equipment service data to cloud server in real time;
The monitoring client includes RF gateways, control centre and wireless router;
RF gateways monitor the air-conditioning equipment service data in CAN or RS485 buses in real time, and the air-conditioning is set Standby service data, which parses and is converted into RF signals, to be sent;
Control centre receives the RF signals and is converted into Wi-Fi signal and sends;
Wireless router receives the Wi-Fi signal, and is reduced to the air-conditioning equipment service data and is sent to internet In cloud server;
The cloud server receives the air-conditioning equipment service data, and determines whether fault message, if so, then sending out The fault message is sent to user terminal;
The user terminal receives the fault message.
RF is the abbreviation of Radio Frequency (radio frequency).
CAN is Controller Area Network(Controller local area network)Abbreviation.
In one of the embodiments, the control centre includes main control module, uplink communication module and downlink communication mould Block;
The main control module is ARM7 models processor or ARM9 model processors;
The interface of the control centre is SPI or UART.
SPI is Serial Peripheral Interface (Serial Peripheral Interface (SPI)) abbreviation;
UART is Universal Asynchronous Receiver/Transmitter(Universal Asynchronous Receive/transmission dress Put)Abbreviation.
In one of the embodiments, the cloud server preserves air-conditioning information;
The air-conditioning information includes air-conditioning equipment service data, control centre address and user account information.
In one of the embodiments, after the user terminal receives the fault message step, also comprise the following steps:
Adjustment air-conditioning equipment instruction is sent according to the fault message and arrives the cloud server;
The cloud server receives the adjustment air-conditioning equipment and instructs and send the adjustment air-conditioning equipment instruction to institute State monitoring client;
The monitoring client receives the adjustment air-conditioning equipment instruction, and according to the adjustment air-conditioning equipment instruction adjustment air-conditioning Equipment.
In one of the embodiments, after the user terminal receives the fault message step, also comprise the following steps:
The user terminal, which is sent, authorizes manufacturer's adjust instruction to the cloud server;
The cloud server receives mandate manufacturer adjust instruction, and manufacturer simultaneously sends control according to the fault message Instruct the monitoring client;
The monitoring client receives the control instruction, and adjusts air-conditioning equipment according to the control instruction.
In one of the embodiments, before the user terminal receives the fault message step, also comprise the following steps:
The user terminal sets and opens failure prompting function;
After the user terminal receives the fault message, also comprise the following steps:
Carry out failure prompting.
In one of the embodiments, it is described to determine whether fault message step, comprise the following steps:
The air-conditioning equipment service data monitored, sees if fall out secure threshold, if being then fault message, if otherwise Non-faulting information.
In one of the embodiments, the fault alarm method of described air-conditioning equipment also comprises the following steps:
After the cloud service is judged as non-faulting information, equipment operating data is saved in database by cloud server, And continue to monitor the service data that monitoring client is sent.
To realize that the object of the invention additionally provides a kind of failure warning system of air-conditioning equipment, including monitoring client, high in the clouds clothes Business device and user terminal;
The monitoring client, for monitoring in real time and sending air-conditioning equipment service data to the cloud server;
The monitoring client includes RF gateways, control centre and wireless router;
RF gateways monitor the air-conditioning equipment service data in CAN or RS485 buses in real time, and the air-conditioning is set Standby service data, which parses and is converted into RF signals, to be sent;
Control centre receives the RF signals and is converted into Wi-Fi signal and sends;
Wireless router receives the Wi-Fi signal, and is reduced to the air-conditioning equipment service data and is sent to internet In cloud server;
The cloud server, for receiving the air-conditioning equipment service data, and determine whether fault message, if It is then to send the fault message to the user terminal;
The user terminal, for receiving the fault message.
In one of the embodiments, the user terminal is smart mobile phone or tablet personal computer.
Beneficial effects of the present invention:The fault alarm method and system of air-conditioning equipment of the present invention, can be easily to air-conditioning Equipment is monitored and controlled, and avoids causing economic loss because of Air conditioning equipment failure.
Brief description of the drawings
In order that the fault alarm method of air-conditioning equipment of the present invention and the object, technical solution and advantage of system are clearer Understand, below in conjunction with specific drawings and the specific embodiments, fault alarm method and system to air-conditioning equipment of the present invention enter to advance One step describes in detail.
Fig. 1 is the schematic diagram of one embodiment of the fault alarm method of air-conditioning equipment of the present invention;
Fig. 2 is the schematic diagram of the step S100 of the fault alarm method of air-conditioning equipment as shown in Figure 1 embodiment;
Fig. 3 is the schematic diagram of another embodiment of the fault alarm method of air-conditioning equipment of the present invention;
Fig. 4 is the schematic diagram of another embodiment of the fault alarm method of air-conditioning equipment of the present invention;
Fig. 5 is the schematic diagram of one embodiment of the failure warning system of air-conditioning equipment of the present invention;
Fig. 6 is the schematic diagram of another embodiment of the failure warning system of air-conditioning equipment of the present invention;
Fig. 7 is the workflow of the failure warning system of air-conditioning equipment of the present invention.
Embodiment
The flow chart of one embodiment of the fault alarm method of the air-conditioning equipment of the present invention, as shown in figure 1, including as follows Step:
S100, monitoring client are monitored and send air-conditioning equipment service data to cloud server in real time;
S200, the cloud server receives the air-conditioning equipment service data, and determines whether fault message, if It is then to send the fault message to user terminal;
S300, the user terminal receive the fault message.
The monitoring client includes RF gateways, control centre and wireless router;
Specifically, as shown in Fig. 2 the step S100 includes:
S101, RF gateway monitor the air-conditioning equipment service data in CAN or RS485 buses in real time, and by described in Air-conditioning equipment service data parses and is converted into RF signals and sends;
S102, control centre receive the RF signals and are converted into Wi-Fi signal and send;
S103, wireless router receives the Wi-Fi signal, and is reduced to the air-conditioning equipment service data and is sent to mutually Cloud server in networking.
It is preferred that the control centre includes main control module, uplink communication module and downlink communication module;
The main control module is ARM7 models processor or ARM9 model processors;
The interface of the control centre is SPI or UART.
It is preferred that the cloud server preserves air-conditioning information;
The air-conditioning information includes air-conditioning equipment service data, control centre address and user account information.
It is preferred that the flow chart of another embodiment of the fault alarm method of the air-conditioning equipment of the present invention, such as Fig. 3 institutes Show, after step S300, also comprise the following steps:
S410, adjustment air-conditioning equipment instruction is sent according to the fault message and arrives the cloud server;
S420, the cloud server receive the adjustment air-conditioning equipment and instruct and send the adjustment air-conditioning equipment instruction To the monitoring client;
S430, the monitoring client receives the adjustment air-conditioning equipment instruction, and is adjusted according to the adjustment air-conditioning equipment instruction Whole air-conditioning equipment.
It is preferred that the flow chart of another embodiment of the fault alarm method of the air-conditioning equipment of the present invention, such as Fig. 4 institutes Show, after step S300, also comprise the following steps:
S510, the user terminal, which is sent, authorizes manufacturer's adjust instruction to the cloud server;
S520, the cloud server receive mandate manufacturer adjust instruction, and manufacturer is simultaneously sent out according to the fault message Control instruction is sent to the monitoring client;
S530, the monitoring client receives the control instruction, and adjusts air-conditioning equipment according to the control instruction.
It is preferred that as a kind of embodiment, before step S300, also comprise the following steps:
The user terminal sets and opens failure prompting function;
After step S300, also comprise the following steps:
Carry out failure prompting.
It is preferred that as a kind of embodiment, the air-conditioning equipment service data includes:
Operational mode, wind speed, design temperature, actual temperature, enter pipe temperature, middle pipe temperature, outlet pipe temperature, compressor operating Time, high pressure, low pressure, delivery temperature, oil temperature and water temperature;
And with the presence or absence of communication failure, if temperature-sensitive bag failure be present, if high voltage/low voltage protection be present, if deposit Protected in anti-freeze, if one or more than one kinds of information combinations in the full protection information of water be present.
It is preferred that as a kind of embodiment, it is described to determine whether fault message step, comprise the following steps:
The air-conditioning equipment service data monitored, sees if fall out secure threshold, if being then fault message, if otherwise Non-faulting information.
Specifically, as a kind of embodiment, it is described to determine whether fault message step, comprise the following steps:
The condensing pressure value of certain air-conditioner set monitored is too high, and delivery temperature exceedes safety value, then cloud server can Predicting unit pressure at expulsion in advance will rise sharply, it is possible to high voltage protective occur, and damage compressor;Then it is judged as fault message.
Specifically, as a kind of embodiment, it is described to determine whether fault message step, comprise the following steps:
The indoor environment temperature value monitored, cloud server can determine whether it whether in effective range, if it is not, then indoor Environment temperature-sensitive bag is likely to occur failure(The environment temperature that temperature-sensitive bag detects determines the operation of unit as an important parameter State, pattern, wind speed etc.);Then it is judged as fault message.
Specifically, as a kind of embodiment, it is described to determine whether fault message step, comprise the following steps:
Monitor that the operational mode of two units is inconsistent, then cloud server can determine whether pattern with the presence or absence of conflict(Phase The pattern of conflict:Refrigeration and heating)If conflict, air-conditioner set possibly can not normal work, then be judged as fault message.
The fault alarm method of the air-conditioning equipment of the present invention, also comprises the following steps:
After the cloud server is judged as non-faulting information, equipment operating data is saved in database by cloud server (It is available for user terminal to inquire about, or is checked as historical record for backstage contact staff), and continue to monitor what monitoring client was sent Service data.
The fault alarm method of the air-conditioning equipment of the present invention, can be user-friendly control air-conditioning, without on duty in air-conditioning Side, you can learn the fault alarm of air-conditioning equipment in time.Also can according to prompting message,(Authorize manufacturer, customer service or professional technique Personnel)And corresponding operation is done to air-conditioner set, or solution route, scheme are provided.For example there is it in air-conditioning internal machine pattern conflict Afterwards, the operational mode of air-conditioning is adjusted in time;Meanwhile avoid causing economic loss because of Air conditioning equipment failure, such as archive office, computer room Etc. the environment for having specific humiture requirement, once leaking air-conditioning, other equipment will be severely impacted.
A kind of failure warning system of air-conditioning equipment of the present invention, including monitoring client 1, cloud server 2 and user terminal 3;Such as Shown in Fig. 5.
The monitoring client, for monitoring in real time and sending air-conditioning equipment service data to the cloud server;
The cloud server, for receiving the air-conditioning equipment service data, and determine whether fault message, if It is then to send the fault message to the user terminal;
The user terminal, for receiving the fault message.
It is preferred that as a kind of embodiment, the monitoring client includes RF gateways 11, control centre 12 and wireless router 13;As shown in Figure 6;
RF gateways monitor the air-conditioning equipment service data in CAN or RS485 buses in real time, and the air-conditioning is set Standby service data, which parses and is converted into RF signals, to be sent;
Control centre receives the RF signals and is converted into Wi-Fi signal and sends;
Wireless router receives the Wi-Fi signal, and is reduced to the air-conditioning equipment service data and is sent to internet In cloud server.
The workflow of the failure warning system of air-conditioning equipment of the present invention, as shown in Figure 7.
It is preferred that as a kind of embodiment, the RF gateways include CAN-RF gateways, RS485-RF gateways.
It is preferred that as a kind of embodiment, the user terminal is mobile phone or tablet personal computer.
The smart mobile phone or tablet personal computer of user can install the App softwares of monitoring family air-conditioning, when mobile phone or tablet personal computer It is connected to after the wireless networks such as GPRS/3G/4G/Wi-Fi, the software can connect cloud server by internet, obtain The state of air-conditioning equipment.
, can be by cable broadband, small between the monitoring client and the cloud server it is preferred that as a kind of embodiment Area broadband, 3G network are communicated, and pass through GPRS network, 3G network, Wi-Fi between the cloud server and the user terminal Network or the communication of wired internet network, and connected between the RF gateways and the control centre by unidirectional radiofrequency signal Connect.
It is preferred that as a kind of embodiment, the user terminal also includes prompting module;
The prompting module, for setting and opening failure prompting function, and after fault message is received, carry out failure Remind.
The failure, which is reminded, includes failure typical phenomenon, description, method for removing, customer service contact method etc., and prompt whether Need to authorize client personnel operation.
Cloud server is handled the data received, by the air-conditioning state information included in packet, " in control The heart " address(Expressed with MAC Address or bar code or Quick Response Code etc. address)With user account information(I.e. in mobile phone or flat board The account that App softwares log on the mobile terminals such as computer)It is corresponding to store;
Cloud server can determine whether out which equipment under some account be present, so as to know the state of user equipment.Work as sky When adjusting device fails, fault message is sent on the mobile phone or tablet personal computer of user by cloud server;
Cloud server sends the mode of message to mobile terminal, the difference in different system platforms.
IOS system passes through equipment Serial Number(Each apple equipment has a unique sequence number)To apple server (APNS)Send request and carry out location equipment;
Windows Phone systems pass through App softwares and Microsoft's server(WPNS)The unique URI established(I.e. unified money Source identifier)Carry out location equipment;
Android system is by IP address, port numbers etc. come location equipment.
It is preferred that as a kind of embodiment, the acquisition of fault message and the embodiment reminded are as follows:
1. user installs App softwares on mobile phone or tablet personal computer;
2. user runs and logs in App softwares;
3. user runs App softwares for the first time, by control centre Wi-Fi address described in air-conditioning network and current account Family binding is got up.
4. according to above-mentioned second point, when air-conditioning equipment breaks down, cloud server can notify fault message to App Software.
After 5.App softwares get the fault message of air-conditioning, if user is not turned off " failure prompting " function(The work( It can be defaulted as opening), and be in the predetermined period, then reminded in following place display or ejection:
A) notifications column(Typically at top)The upper specific fault message of display;
B) in App software navigations tab, faulty air-conditioning quantity is marked with red red circle;
C) in the air-conditioning list of App softwares, the red exclamation mark of display in the lower right corner of air-conditioning picture;
D) on the airconditioning control interface of App softwares, the red exclamation mark of display in the lower right corner of air-conditioning picture,
Represent that the equipment is faulty.The pattern is clicked on, then jumps to the fault message page;
E) in the fault message page, detailed failure title will be listed.
It is preferred that as a kind of embodiment, the user terminal includes adjusting module;
The adjusting module, for sending adjustment air-conditioning equipment instruction according to the fault message;
The cloud server is connect including adjusting forwarding module;
The adjustment forwarding module, for receive it is described adjustment air-conditioning equipment instruct and send it is described adjustment air-conditioning equipment instruct To the monitoring client;
The monitoring client also includes adjustment control module;
The adjustment control module, for receiving the adjustment air-conditioning equipment instruction, and according to the adjustment air-conditioning equipment Instruction adjustment air-conditioning equipment.
It is it is preferred that as follows as a kind of embodiment, the embodiment of the exclusion of failure:
1. user can adjust air-conditioning equipment in time according to prompting.Failure title is clicked on the App softwares of user terminal, will be aobvious The brief method fixed a breakdown is shown.
A) if failure belongs to that just recoverable failure, App softwares send control information extremely by the control of App softwares Cloud server, cloud server connect the control centre and send control instruction to air-conditioning equipment, recover to normal condition;
If b) failure belongs to unrecoverable failure, the contact method of contact staff will be shown on App softwares(Phone, E-mail address or microblogging, wechat etc.), facilitate user to notify that contact staff visits processing.
It is preferred that as a kind of embodiment, the user terminal includes authorization module;
The authorization module, manufacturer's adjust instruction is authorized to the cloud server for sending;
The cloud server includes authorizing forwarding module;
The mandate forwarding module, for receiving mandate manufacturer's adjust instruction to the monitoring client;
The monitoring client includes authorization control module;
The authorization control module, for sending control instruction to the monitoring client according to the fault message;
The monitoring client receives the control instruction, and adjusts air-conditioning equipment according to the control instruction.
Contact staff is monitored by cloud server, can recognize the failure situation of client in time.Work as failure When, user can authorize certain air-conditioning equipment control authority on App softwares to manufacturer so that the contact staff of manufacturer can It is directly connected to control centre and sends control instruction to air-conditioning equipment(As adjusted some producer's level parameters).So, contact staff Can assists user's investigation, solves problem.
The failure warning system of the air-conditioning equipment of the present invention, can be user-friendly control air-conditioning, without on duty in air-conditioning Side, you can learn the fault alarm of air-conditioning equipment in time.Also can according to prompting message,(Authorize customer service or professional and technical personnel) And corresponding operation is done to air-conditioner set, or solution route, scheme are provided.Such as after air-conditioning internal machine pattern conflict occurs, and When adjust air-conditioning operational mode;Meanwhile avoid causing economic loss because of Air conditioning equipment failure, such as archive office, computer room has The environment of specific humiture requirement, once leaking air-conditioning, other equipment will be severely impacted.
Embodiment described above only expresses the several embodiments of the present invention, and its description is more specific and detailed, but simultaneously Therefore the limitation to the scope of the claims of the present invention can not be interpreted as.It should be pointed out that for one of ordinary skill in the art For, without departing from the inventive concept of the premise, various modifications and improvements can be made, these belong to the guarantor of the present invention Protect scope.Therefore, the protection domain of patent of the present invention should be determined by the appended claims.

Claims (9)

1. a kind of fault alarm method of air-conditioning equipment, it is characterised in that comprise the following steps:
Monitoring client is monitored and sends air-conditioning equipment service data to cloud server in real time;
The monitoring client includes RF gateways, control centre and wireless router;
RF gateways monitor the air-conditioning equipment service data in CAN or RS485 buses in real time, and the air-conditioning equipment is transported Row data parse and are converted into RF signals and send;
Control centre receives the RF signals and is converted into Wi-Fi signal and sends;
Wireless router receives the Wi-Fi signal, and is reduced to the air-conditioning equipment service data and is sent in internet Cloud server;
The cloud server receives the air-conditioning equipment service data, and determines whether fault message, if so, then sending institute Fault message is stated to user terminal;
The user terminal receives the fault message;
After the user terminal receives the fault message step, also comprise the following steps:
If user terminal, which judges that the failure belongs to, can recover failure, control information is sent to the cloud server;It is described Cloud server connects the control centre and sends control instruction to air-conditioning equipment, air-conditioning equipment is recovered to normal condition;
If user terminal judges that the failure belongs to unrecoverable failure, the contact method of client personnel is shown.
2. the fault alarm method of air-conditioning equipment according to claim 1, it is characterised in that the control centre includes master Control module, uplink communication module and downlink communication module;
The main control module is ARM7 models processor or ARM9 model processors;
The interface of the control centre is SPI or UART.
3. the fault alarm method of air-conditioning equipment according to claim 1, it is characterised in that the cloud server preserves Air-conditioning information;
The air-conditioning information includes air-conditioning equipment service data, control centre address and user account information.
4. the fault alarm method of air-conditioning equipment according to claim 1, it is characterised in that described in the user terminal receives After fault message step, also comprise the following steps:
Adjustment air-conditioning equipment instruction is sent according to the fault message and arrives the cloud server;
The cloud server reception adjustment air-conditioning equipment, which instructs and sends the adjustment air-conditioning equipment instruction, arrives the prison Control end;
The monitoring client receives the adjustment air-conditioning equipment instruction, and is set according to the adjustment air-conditioning equipment instruction adjustment air-conditioning It is standby.
5. the fault alarm method of air-conditioning equipment according to claim 1, it is characterised in that described in the user terminal receives Before fault message step, also comprise the following steps:
The user terminal sets and opens failure prompting function;
After the user terminal receives the fault message, also comprise the following steps:
Carry out failure prompting.
6. the fault alarm method of air-conditioning equipment according to claim 1, it is characterised in that described to determine whether failure Information Step, comprise the following steps:
The air-conditioning equipment service data monitored, sees if fall out secure threshold, if being then fault message, if otherwise non-event Hinder information.
7. the fault alarm method of air-conditioning equipment according to claim 1, it is characterised in that also comprise the following steps:
After the cloud service is judged as non-faulting information, equipment operating data is saved in database by cloud server, and after The continuous service data monitored monitoring client and sent.
8. a kind of failure warning system of air-conditioning equipment, it is characterised in that including monitoring client, cloud server and user terminal;
The monitoring client, for monitoring in real time and sending air-conditioning equipment service data to the cloud server;
The monitoring client includes RF gateways, control centre and wireless router;
RF gateways monitor the air-conditioning equipment service data in CAN or RS485 buses in real time, and the air-conditioning equipment is transported Row data parse and are converted into RF signals and send;
Control centre receives the RF signals and is converted into Wi-Fi signal and sends;
Wireless router receives the Wi-Fi signal, and is reduced to the air-conditioning equipment service data and is sent in internet Cloud server;
The cloud server, for receiving the air-conditioning equipment service data, and fault message is determined whether, if so, then The fault message is sent to the user terminal;
The user terminal, for receiving the fault message;
If the user terminal can recover failure for judging that the failure belongs to, control information is sent to the cloud service Device;The cloud server connects the control centre and sends control instruction to air-conditioning equipment, air-conditioning equipment is recovered to normal State;
If the user terminal is used to judge that the failure belongs to unrecoverable failure, the contact method of client personnel is shown.
9. the failure warning system of air-conditioning equipment according to claim 8, it is characterised in that the user terminal be mobile phone or Tablet personal computer.
CN201310111643.9A 2013-04-01 2013-04-01 Fault alarm method and system for air conditioning equipment Active CN104101045B (en)

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