CN103632249B - The express delivery terminal intelligent of a kind of express delivery terminal intelligent delivering system sends method with charge free - Google Patents
The express delivery terminal intelligent of a kind of express delivery terminal intelligent delivering system sends method with charge free Download PDFInfo
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Abstract
本发明公开了一种快递末端智能派送系统及方法,其中的派送系统包括后台管理系统、快递员手持设备、读写器以及快递集成芯片4个模块,各模块之间能够协同工作。本发明所述的派送系统与方法,将无线射频技术与计算机软件配合使用,对快递上黏贴的电子标签进行非接触信息采集,通过GPS定位技术与地图技术解决了快递的遗失与无故延迟的问题,最终实现快递派送的智能化、自动化、一体化管理。
The invention discloses an express terminal intelligent delivery system and method, wherein the delivery system includes four modules of a background management system, a courier hand-held device, a reader and an express integrated chip, and the modules can work together. The delivery system and method described in the present invention use radio frequency technology and computer software together to collect non-contact information on the electronic labels pasted on express delivery, and solve the problems of loss and unreasonable delay of express delivery through GPS positioning technology and map technology problems, and finally realize the intelligent, automated and integrated management of express delivery.
Description
技术领域 technical field
本发明涉及物联网技术,更具体地说是涉及一种基于无线射频技术与GPS定位技术的快递末端智能派送系统及方法。 The present invention relates to the Internet of Things technology, and more specifically relates to an intelligent delivery system and method based on wireless radio frequency technology and GPS positioning technology.
技术背景 technical background
当前物流业发展迅速,快递公司货物信息庞大,已有的一些设备往往只能对快递信息扫描却无法上传信息,快递“末端派送”问题突出; At present, the logistics industry is developing rapidly, and the express company has a huge amount of cargo information. Some existing equipment can only scan the express information but cannot upload the information. The problem of "end delivery" of express delivery is prominent;
如今迅猛发展起来的网上购物热潮,满足了客户需求的同时,客户信息的安全性也受到了冲击,在快递派送过程中常会出现客户信息尤其是联系方式的泄露,本发明中客户信息都通过电子标签存储,因此防止了一些动机不良的人倒卖客户信息; Nowadays, the rapid development of online shopping upsurge satisfies the needs of customers, but the security of customer information has also been impacted. In the process of express delivery, the leakage of customer information, especially contact information, often occurs. In the present invention, customer information is passed through electronic Label storage, thus preventing some people with bad motives from reselling customer information;
在公司、学校、小区等地区派送快递时因为快递繁多常会发生快递无人领取,冒领,领取时一时找不到快递或是快递遗漏在仓库等问题,种种问题导致快递员工作量庞大,也给取件者带来不便,因此快递的智能管理与派送迫在眉睫; When delivering couriers in companies, schools, communities and other areas, due to the large number of couriers, there are often problems such as no one picks up the courier, false claims, the courier cannot be found for a while or the courier is left in the warehouse. It brings inconvenience to the pickers, so the intelligent management and delivery of express delivery is imminent;
出现网购高峰期时,比如双十一、双十二这样的节日,对于快递公司来说物流信息突然增大,同一批的快递甚至需要几天才能派送结束,因此急需一个智能化、自动化的快递派送系统与方法,帮助快递员从庞大的工作量中解脱出来,也能减少因末端派送出现的快递丢失与延迟等特殊情况; When there is a peak period of online shopping, such as Double Eleven and Double Twelve festivals, the logistics information for express companies suddenly increases, and the same batch of express delivery may take several days to be delivered, so there is an urgent need for an intelligent and automated express delivery The delivery system and method can help the courier to be freed from the huge workload, and can also reduce the loss and delay of the courier due to the end delivery;
发明内容 Contents of the invention
为了解决现有的快递末端派送问题,并且克服已有技术中的不足,本发明的目的是提供一种智能化、自动化、一体化的基于射频技术与定位技术的快递末端智能派送系统及方法,用以解决现在快递末端派送的种种问题,同时减小快递员的工作量; In order to solve the existing problem of express terminal delivery and overcome the deficiencies in the prior art, the purpose of the present invention is to provide an intelligent, automated and integrated express delivery terminal intelligent delivery system and method based on radio frequency technology and positioning technology. It is used to solve various problems in the delivery of express delivery at the end of the day, and at the same time reduce the workload of the courier;
为了解决上述问题,本发明的技术方案为: In order to solve the above problems, the technical solution of the present invention is:
一种快递末端智能派送系统,包括后台管理系统,手持设备,快递集成芯片和读写器; An express terminal intelligent delivery system, including a background management system, a handheld device, an express integrated chip and a reader;
所述后台管理系统设置在快递分发中心,其包括快递信息数据库、后台快递信息管理软件、后台快递跟踪管理软件;所述快递集成芯片包括GPS定位芯片、电子标签、防遗落防损坏警报装置;集成在同一芯片上,安放于包裹上;所述读写器设置在快递分发中心,用于读写快递集成芯片;所述手持设备设置在快递员手中; The background management system is arranged in the express distribution center, which includes express information database, background express information management software, background express tracking management software; the integrated chip of express delivery includes GPS positioning chip, electronic label, anti-lost and anti-damage alarm device; Integrated on the same chip and placed on the package; the reader is set in the express distribution center for reading and writing the integrated chip of the express; the handheld device is set in the hands of the courier;
所述后台管理系统用于对快递信息进行管理,将所需的信息通过读写器写入电子标签,同时将所有信息录入快递员的手持设备中,在整个派送过程中后台快递跟踪管理软件通过网络与GPS定位芯片实时通讯,并在界面上实时显示各个快递的地理位置,后台管理系统能通过后台快递跟踪管理软件追踪快递的领取情况; The background management system is used to manage the express information, write the required information into the electronic tag through the reader, and input all the information into the hand-held device of the courier at the same time. During the entire delivery process, the background express tracking management software passes The network communicates with the GPS positioning chip in real time, and displays the geographical location of each courier in real time on the interface. The background management system can track the delivery status of the courier through the background courier tracking management software;
所述手持设备用于向取件者发送带有二维码和领取快递时间的信息,可对二维码进行扫描核实,手持设备包含的具体功能有对指定目的地的快递进行查找,向取件者发送带有二维码的信息、快递遗落报警和快递信息定时刷新功能; The handheld device is used to send information with a two-dimensional code and the delivery time to the picker, and the two-dimensional code can be scanned and verified. The sender sends information with a QR code, express missing alarm and express information timing refresh function;
所述读写器通过无线射频技术可以实现对电子标签内快递信息标识码和内存数据的读出和写入; The reader can read and write the express information identification code and memory data in the electronic tag through radio frequency technology;
所述快递集成芯片中的防遗落防损坏警报装置用于在出现快递丢失或者遗漏时发出鸣笛声提醒并帮助快递员对快递进行有效管理;电子标签包含有本次派送的快递的所有信息,快递员可通过手持设备扫描取件者手机中收到的二维码,并对该二维码进行匹配,匹配成功之后电子标签会发出警示音帮助快递员迅速找到快递,所述后台快递跟踪管理软件结合地图技术可以使后台清晰地看到快递的递送路程,在出现快递遗失或者快递无故拖延时能迅速找回快递。 The anti-lost and anti-damage alarm device in the courier integrated chip is used to sound the whistle to remind the courier when the courier is lost or missed and to help the courier to effectively manage the courier; the electronic label contains all the information of the courier delivered this time , the courier can scan the QR code received in the mobile phone of the picker through the handheld device, and match the QR code. After the matching is successful, the electronic label will emit a warning sound to help the courier quickly find the courier. The background courier tracking The management software combined with map technology can make the delivery route of the courier clearly visible in the background, and the courier can be quickly retrieved when the courier is lost or delayed for no reason.
上述的快递集成芯片中的电子标签是可擦写的,通过快递员的手持设备与后台管理系统同步,以便于快递的有效管理。 The above-mentioned electronic label in the express integrated chip is rewritable, and is synchronized with the background management system through the courier's handheld device, so as to facilitate the effective management of the express.
一种快递末端智能派送方法,利用上述的系统,包括以下步骤: An intelligent delivery method at the end of express delivery, using the above-mentioned system, comprising the following steps:
(1)快递信息通过后台管理系统与读写器自动录入电子标签以及快递员手持设备; (1) The courier information is automatically entered into the electronic label and the courier's hand-held device through the background management system and the reader;
(2)快递员在手持设备上输入目的地,所有送往目的地的快递盒上的快递集成芯片发出提示音; (2) The courier enters the destination on the handheld device, and the courier integrated chip on all the courier boxes sent to the destination will emit a prompt;
(3)快递出仓库,当送向同一地点的快递有部分遗漏时手持设备发出警示音; (3) When the courier leaves the warehouse, when some courier delivery to the same location is missing, the handheld device will send out a warning sound;
(4)定位系统启动,后台管理系统通过后台快递跟踪管理软件了解快递的行径; (4) The positioning system is started, and the background management system understands the behavior of the express through the background express tracking management software;
(5)手持设备自动向取件者的手机发送带二维码的信息并告知快递到达时间; (5) The handheld device automatically sends a message with a QR code to the picker's mobile phone and informs the arrival time of the courier;
(6)路途中凡是出现快递丢失的情况,快递集成芯片中的防遗落防损坏报警装置通过射频使手持设备发出警示音告知快递员; (6) In case of lost express delivery on the way, the anti-lost and anti-damage alarm device in the express integrated chip will make the handheld device emit a warning sound through radio frequency to inform the courier;
(7)快递在路途中若发生无故延迟到达目的地的情况时,后台会调出快递行径地图,准确地看到快递的流动情况,防止快递员中途倒卖客户信息; (7) If the courier arrives at the destination without reason during the journey, the background will call up the courier route map to accurately see the flow of the courier and prevent the courier from reselling customer information midway;
(8)快递到达目的地,快递员通过手持设备验证领取件者带来的二维码,一旦认证成功,所对应的快递盒上的快递集成芯片发出提示音,使快递员迅速找到快递; (8) When the courier arrives at the destination, the courier verifies the QR code brought by the recipient through the handheld device. Once the authentication is successful, the courier integrated chip on the corresponding courier box will emit a prompt sound, so that the courier can quickly find the courier;
(9)快递员将快递盒上的快递集成芯片取下,取下的同时电子标签内的信息清空,后台接收到信息,表示本次派送完成,并自动对快递信息数据库进行更新与存档。 (9) The courier removes the express integrated chip on the express box, and at the same time clears the information in the electronic label. The background receives the information, indicating that the delivery is completed, and automatically updates and archives the express information database.
上述方法通过网络实现后台管理系统、手持设备、电子标签以及取件者对快递信息的同步,各组成部分协同工作。 The above method realizes the synchronization of the express delivery information by the background management system, the handheld device, the electronic label, and the picker through the network, and all components work together.
实施本发明提供的一种基于无线射频技术与定位技术的智能快递末端派送系统,可带来以下有益效果:快递的信息更新与改变完全由后台管理系统及管理中心软件平台自动完成,大幅减少了工作量,避免了不必要的重复工作,对于快递员和取件者达到双赢的效果。 The implementation of an intelligent express terminal delivery system based on wireless radio frequency technology and positioning technology provided by the present invention can bring the following beneficial effects: the update and change of express information is completely automatically completed by the background management system and the management center software platform, greatly reducing Reduce the workload, avoid unnecessary duplication of work, and achieve a win-win effect for the courier and the picker.
实施本发明提供的一种快递末端智能派送系统及方法,适用于人群密集的地区,如小区、公司、学校等,应用领域较大。 Implementation of an express terminal intelligent delivery system and method provided by the present invention is suitable for densely populated areas, such as communities, companies, schools, etc., and has a large application field.
附图说明 Description of drawings
图1为一种快递末端智能派送系统结构图; Figure 1 is a structural diagram of an intelligent delivery system at an express delivery terminal;
图2为一种快递末端智能派送系统及方法的工作流程图。 Fig. 2 is a work flow chart of an intelligent delivery system and method for an express delivery terminal.
具体实施方式 detailed description
下面将结合附图,详细说明本发明的具体实施方式: The specific embodiment of the present invention will be described in detail below in conjunction with accompanying drawing:
如图1所示,一种快递末端智能派送系统,包括后台管理系统,手持设备,快递集成芯片和读写器; As shown in Figure 1, an intelligent delivery system at the express end, including a background management system, a handheld device, an express integrated chip and a reader;
后台管理系统设置在快递分发中心,其包括快递信息数据库、后台快递信息管理软件、后台快递跟踪管理软件;快递集成芯片包括GPS定位芯片、电子标签、防遗落防损坏警报装置;集成在同一芯片上,安放于包裹上;所述读写器设置在快递分发中心,用于读写快递集成芯片;所述手持设备设置在快递员手中; The background management system is set in the express distribution center, which includes express information database, background express information management software, background express tracking management software; express integrated chip includes GPS positioning chip, electronic label, anti-lost and anti-damage alarm device; integrated in the same chip placed on the parcel; the reader is set in the express distribution center for reading and writing the integrated chip of the express; the handheld device is set in the hands of the courier;
后台管理系统用于对快递信息进行管理,将所需的信息通过读写器写入电子标签,同时将所有信息录入快递员的手持设备中,在整个派送过程中后台快递跟踪管理软件通过网络与GPS定位芯片实时通讯,并在界面上实时显示各个快递的地理位置,后台管理系统能通过后台快递跟踪管理软件追踪快递的领取情况; The background management system is used to manage the courier information, write the required information into the electronic tag through the reader, and at the same time enter all the information into the courier's hand-held device. The GPS positioning chip communicates in real time, and displays the geographical location of each courier in real time on the interface. The background management system can track the delivery status of the courier through the background courier tracking management software;
手持设备用于向取件者发送带有二维码和领取快递时间的信息,可对二维码进行扫描核实,手持设备包含的具体功能有对指定目的地的快递进行查找,向取件者发送带有二维码的信息、快递遗落报警和快递信息定时刷新功能; The handheld device is used to send information with a QR code and delivery time to the picker, and the QR code can be scanned and verified. The specific functions included in the handheld device include searching for the express delivery at the designated destination, and sending information to the picker Sending information with two-dimensional codes, courier lost alarm and courier information timing refresh function;
读写器通过无线射频技术可以实现对电子标签内快递信息标识码和内存数据的读出和写入; The reader can read and write the express information identification code and memory data in the electronic tag through radio frequency technology;
快递集成芯片中的防遗落防损坏警报装置用于在出现快递丢失或者遗漏时发出鸣笛声提醒并帮助快递员对快递进行有效管理;电子标签包含有本次派送的快递的所有信息,快递员可通过手持设备扫描取件者手机中收到的二维码,并对该二维码进行匹配,匹配成功之后电子标签会发出警示音帮助快递员迅速找到快递,所述后台快递跟踪管理软件结合地图技术可以使后台清晰地看到快递的递送路程,在出现快递遗失或者快递无故拖延时能迅速找回快递。 The anti-lost and anti-damage alarm device in the express integrated chip is used to sound the whistle to remind the courier and help the courier to manage the courier effectively when the courier is lost or missed; the electronic label contains all the information of the courier delivered this time, the courier The courier can scan the QR code received in the mobile phone of the picker through the handheld device, and match the QR code. After the matching is successful, the electronic label will emit a warning sound to help the courier quickly find the courier. The background courier tracking management software Combined with the map technology, the delivery route of the courier can be clearly seen in the background, and the courier can be quickly retrieved when the courier is lost or delayed for no reason.
作为优选方案,快递集成芯片中的电子标签是可擦写的,通过快递员的手持设备与后台管理系统同步,以便于快递的有效管理。 As a preferred solution, the electronic label in the express integrated chip is rewritable, and is synchronized with the background management system through the courier's handheld device, so as to facilitate the effective management of the express delivery.
如图2所示,一种快递末端智能派送方法,利用上述的系统,包括以下步骤: As shown in Figure 2, an intelligent delivery method at the end of express delivery, using the above-mentioned system, includes the following steps:
(1)快递信息通过后台管理系统与读写器自动录入电子标签以及快递员手持设备; (1) The courier information is automatically entered into the electronic label and the courier's hand-held device through the background management system and the reader;
(2)快递员在手持设备上输入目的地,所有送往目的地的快递盒上的快递集成芯片发出提示音; (2) The courier enters the destination on the handheld device, and the courier integrated chip on all the courier boxes sent to the destination will emit a prompt;
(3)快递出仓库,当送向同一地点的快递有部分遗漏时手持设备发出警示音; (3) When the courier leaves the warehouse, when some courier delivery to the same location is missing, the handheld device will send out a warning sound;
(4)定位系统启动,后台管理系统通过后台快递跟踪管理软件了解快递的行径; (4) The positioning system is started, and the background management system understands the behavior of the express through the background express tracking management software;
(5)手持设备自动向取件者的手机发送带二维码的信息并告知快递到达时间; (5) The handheld device automatically sends a message with a QR code to the picker's mobile phone and informs the arrival time of the courier;
(6)路途中凡是出现快递丢失的情况,快递集成芯片中的防遗落防损坏报警装置通过射频使手持设备发出警示音告知快递员; (6) In case of lost express delivery on the way, the anti-lost and anti-damage alarm device in the express integrated chip will make the handheld device emit a warning sound through radio frequency to inform the courier;
(7)快递在路途中若发生无故延迟到达目的地的情况时,后台会调出快递行径地图,准确地看到快递的流动情况,防止快递员中途倒卖客户信息; (7) If the courier arrives at the destination without reason during the journey, the background will call up the courier route map to accurately see the flow of the courier and prevent the courier from reselling customer information midway;
(8)快递到达目的地,快递员通过手持设备验证领取件者带来的二维码,一旦认证成功,所对应的快递盒上的快递集成芯片发出提示音,使快递员迅速找到快递; (8) When the courier arrives at the destination, the courier verifies the QR code brought by the recipient through the handheld device. Once the authentication is successful, the courier integrated chip on the corresponding courier box will emit a prompt sound, so that the courier can quickly find the courier;
(9)快递员将快递盒上的快递集成芯片取下,取下的同时电子标签内的信息清空,后台接收到信息,表示本次派送完成,并自动对快递信息数据库进行更新与存档。 (9) The courier removes the express integrated chip on the express box, and at the same time clears the information in the electronic label. The background receives the information, indicating that the delivery is completed, and automatically updates and archives the express information database.
上述方法通过网络实现后台管理系统、手持设备、电子标签以及取件者对快递信息的同步,各组成部分协同工作。 The above method realizes the synchronization of the express delivery information by the background management system, the handheld device, the electronic label, and the picker through the network, and all components work together.
以上已以较佳实施例公开了本发明,然其并非用以限制本发明,凡采用等同替换或者等效变换方式所获得的技术方案,均落在本发明的保护范围之内。 The above has disclosed the present invention with preferred embodiments, but it is not intended to limit the present invention, and all technical solutions obtained by adopting equivalent replacement or equivalent transformation methods fall within the protection scope of the present invention.
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