ACCOUNT ACCESS HELP

• Establish your password for the first time. Your University email address, required on the next page, can be found in your Offer of Admission (for students) or Welcome email (for employees). Select "I forgot my password" when prompted.
• Need help logging in: Reset your password. Whether you forgot your password or are required to reset it, select "I forgot my password" when prompted.

Recommendation:

• Set up more than one MFA method as backup. It is highly recommended that you establish more than one multi-factor authentication method to ensure you maintain access to campus services. This helps in such cases as when you lose or change your mobile device. Learn how to setup additional MFA methods. If you are currently experiencing this problem, please visit https://csulb.edu/helpdesk and click on “Start Video Meeting” for virtual support.

By clicking Next and establishing a new password, I acknowledge it is my responsibility to read, understand, and adhere to CSU and CSULB's Information Security Policies, Standards, Procedures, and Acceptable Use Policy of CSULB Electronic Communications Systems and Services.