Beyond Coding
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David Tuffley, Griffith University
Copyright Year:
Publisher: Griffith University
Language: English
Formats Available
Conditions of Use
Attribution-NonCommercial
CC BY-NC
Table of Contents
- Introduction
- CHAPTER 1. COMMUNICATION SKILLS FOR IT PROFESSIONALS
- CHAPTER 2. TEAMWORK & COLLABORATION
- CHAPTER 3: PROBLEM-SOLVING & CRITICAL THINKING
- CHAPTER 4. TIME MANAGEMENT & ORGANIZATION
- CHAPTER 5: PROJECT MANAGEMENT FUNDAMENTALS
- CHAPTER 6: PROFESSIONAL ETHICS & RESPONSIBILITY
- CHAPTER 7: CUSTOMER SERVICE & CLIENT RELATIONS
- CHAPTER 8: CULTURAL AWARENESS AND INCLUSIVITY
- CHAPTER 9: LEADERSHIP AND INFLUENCE
- CHAPTER 10: PERSONAL DEVELOPMENT
- Version History
About the Book
In today’s competitive IT industry, technical skills alone are no longer enough to succeed. This book teaches essential soft skills that transform technical professionals into complete IT leaders. You will master clear communication for diverse audiences, build strong teams through collaboration and conflict resolution, and solve complex problems with structured thinking. The guide covers time management techniques, project management fundamentals, and stakeholder delivery methods. Additional modules address professional ethics, customer relations, cultural awareness, leadership influence, and personal growth. These practical skills complement your technical knowledge, creating competitive advantages in today’s IT industry. The book provides frameworks, tools, and strategies that help you advance your career, lead projects successfully, and adapt to changing workplace demands.
About the Contributors
Author
David Tuffley is a Senior Lecturer in Applied Ethics and CyberSecurity at Griffith University’s School of ICT in Brisbane/Gold Coast. He is also a Senior Fellow of the Higher Education Academy. He can be contacted at d.tuffley@griffith.edu.au
David’s formal qualifications include a PhD (Software Engineering), M Phil (Information Systems), Graduate Certificate in Higher Education (Griffith University), Bachelor of Arts (Psychology, English Literature, Anthropology) (Queensland).
David is an internationally recognized thought leader on the social impacts of technology. His diverse expertise spans software engineering, cybersecurity, ethics, futurism, and communication.
David’s research and writings on how emerging technologies like AI will transform employment and society have reached over 2.75 million readers globally. He is a regular contributor to mainstream media, a sought-after speaker, and an inspirational educator guiding the next generation of technologists and leaders.
David’s professional accomplishments range from publishing 100+ non-fiction books to being a sought-after “techsplainer” on national and international radio/TV. David regularly visits Berlin and Silicon Valley to study the mechanisms of global innovation. With decades of experience across academia, research, industry, and government, David is well positioned to engage with organizations worldwide on projects at the intersection of technology, ethics, policy, and society.