NERIS
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Onboarding Information

What You Need to Know

Key Takeaways

NERIS is now live! If your department is already registered you can log in and get started using NERIS today.

  • It's important to sign in and confirm your department's information before reporting.
  • Use a records management system (RMS)? You can use the Integration Enrollment quick start guide to connect your RMS with NERIS [found here].
  • Even if you're using an RMS, you'll still need to sign in to integrate it with NERIS.
  • Were you invited during your state's initial onboarding, but your temporary password is expired? You can [reset it here].

If your department is not yet registered, you can [sign up here] to get started.

What is NERIS?

The National Emergency Response Information System (NERIS) is a modern, cloud-based platform built to give fire departments nationwide faster data collection, smarter reporting, and deeper analytics. Designed as a mobile-first solution, NERIS replaces the legacy National Fire Incident Reporting System (NFIRS), providing timely intelligence to improve emergency response. Backed by the U.S. Fire Administration (USFA) and the Department of Homeland Security Science and Technology Directorate (DHS S&T), NERIS empowers departments to make data-informed decisions that enhance resource management and coordination.

Preparing for Your Transition to NERIS

  • Review Onboarding Timeline: Identify your department's rollout month based on FEMA region.
  • Engage Leadership Early: Communicate about NERIS with your decision makers.
  • Choose Reporting Method: Select the free NERIS app or integrate with your RMS provider.
  • Confirm Vendor Compatibility: Ensure your RMS and CAD providers are ready for NERIS integration.

Tutorials

General User Quick Start Video

Published: January 5, 2026

A quick start overview for general users, covering the basics of getting started in NERIS, including first-time sign-in, logging an incident, and accessing data.

Logging an Incident

Published: January 5, 2026

A focused walkthrough showing how to log an incident in NERIS, from start to submission.

Two Phase Process

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Creating Your Account

Fire departments can add/update attribute information after they activate their node in NERIS. If you plan to direct report into NERIS, let us know [Here]

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Reporting

A) If using the NERIS collection app - submit when ready. B) If using a third-party RMS - switch after your RMS is ready.

Understanding Onboarding vs. Reporting

Onboarding and reporting are two separate steps in using NERIS:

  • Onboarding comes first. It includes setting up your department account, assigning admins, choosing a reporting method (NERIS app or RMS integration), and confirming vendor setup if needed. Most departments complete onboarding in under an hour.
  • Reporting starts once you're ready to submit incident data. This can happen later in 2025, on your own schedule, after onboarding is complete and your team is comfortable with the system.

NERIS in Action: Regional Onboarding, Analytics, and the Future Roadmap

View our July 29th, 2025 webinar on NERIS in Action. Explore new dashboard tools, and get practical guidance on onboarding, analytics, and what's next for the national rollout.

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