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MyJax is your connection to city services and information. Submit a request for service, check the status of your request or find answers to city related questions. One City. One Jacksonville. Show All Services


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  1. Waste Collection Wizard

  2. How to Report Trash, Litter or Illegal Dumping (Quick Links Included)

    Follow these steps to ensure your request is submitted accurately and routed to the correct department: 1. LOGIN or Sign-Up In the upper right corner of the screen select LOGIN if you have an account...

  3. Small Commercial Recycling

    The City of Jacksonville does not offer recycling only collection service. We offer small commercial and multifamily garbage collection which includes yard waste and recycling collection and yard...

  4. Solid Waste Collection Quick Reference Guide

    Solid Waste Collection Quick Reference Guide - Brochure   Residential Responsibilities: Sec. 382.415. - Responsibilities and obligations of Property Owners, Resident's, Occupants and Tenants...

  5. Link to a URL Residential Waste Collection Schedule Lookup

  6. Garbage Collection - Recycle Bins

    Garbage will NOT  be collected from Recycle carts.   Please refer to the Solid Waste Quick Reference Guide for all of your Solid Waste questions.   Go here if you need help with...

  7. Additional Garbage/Recycling Carts

    Recycling carts are available to all residents. Garbage carts are available to residents services by Waste Pro (WP) only.   Purchase cost of an additional cart is $65.00 for a large cart...

  8. Schedule Tire or Appliance Collection

    Appliance and tire collection are for residential pickup only. Businesses cannot use this service.    You can open a service request to schedule your tires  or appliances  for...

  9. Recycle Cart Delay

    We are sorry for the inconvenience the delay has caused you.  Please place your City of Jacksonville approved recyclables curbside on your scheduled collection day in paper bag(s) until a cart...

  10. Duval Care Coalition

    In response to the ongoing challenges caused by the federal government shutdown and the partial loss of SNAP (Supplemental Nutrition Assistance Program) benefits, the City of Jacksonville has...
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The City of Jacksonville does not endorse any companies or organizations appearing in this search tool. Furthermore, the absence of a particular company or organization does not imply prejudice or impropriety. In addition, placement on this list neither certifies nor implies that companies or organizations are in compliance with all federal, state and local regulations. The City of Jacksonville recommends that a prospective customer contact a number of companies for best service and price.
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