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MyJax is your connection to city services and information. Submit a request for service, check the status of your request or find answers to city related questions. One City. One Jacksonville. Show All Services



  1. Follow these steps to ensure your request is submitted accurately and routed to the correct department: 1. LOGIN or Sign-Up In the upper right corner of the screen select LOGIN if you have an account...
  2. The City of Jacksonville does not offer recycling only collection service. We offer small commercial and multifamily garbage collection which includes yard waste and recycling collection and yard...
  3. Solid Waste Collection Quick Reference Guide - Brochure   Residential Responsibilities: Sec. 382.415. - Responsibilities and obligations of Property Owners, Resident's, Occupants and Tenants...
  4. Garbage will NOT  be collected from Recycle carts.   Please refer to the Solid Waste Quick Reference Guide for all of your Solid Waste questions.   Go here if you need help with...
  5. Recycling carts are available to all residents. Garbage carts are available to residents services by Waste Pro (WP) only.   Purchase cost of an additional cart is $65.00 for a large cart...
  6. Appliance and tire collection are for residential pickup only. Businesses cannot use this service.    You can open a service request to schedule your tires  or appliances  for...
  7. We are sorry for the inconvenience the delay has caused you.  Please place your City of Jacksonville approved recyclables curbside on your scheduled collection day in paper bag(s) until a cart...
  8. In response to the ongoing challenges caused by the federal government shutdown and the partial loss of SNAP (Supplemental Nutrition Assistance Program) benefits, the City of Jacksonville has...
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