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Hello again,
I can’t succeed to save a new rate or to save some change in older rates.
Everytime I click on update the rate, the page show no modification.The additional “window” below the first rate appears but the price fields are blank or only 1 of 4 prices is saved.
An idea ?Hi Christine,
The issue may be related to the server configuration, in particular low value of the max_input_vars parameter, especially if you have a lot of seasons within your rates. Try contacting your hosting provider and having this parameter value increased.
If the issue persists, feel free to submit a request to our Help Desk at: https://support.motopress.com/hc/en-us/requests/new, so we take a closer look at the issue.Regards,
Andre FloresHello Andre,
I increased the value to 10000 in wp.config, .htaccess and php8 option.
On WP backend-> site health->server->max_input_vars show 10000 but still not able to register additional value.
I thought to set directly in database, I checked all tables and fields, I can’t find any mphb_rate table. I saw mphb_rate in xxxx_posts/post_type, so I wonder where rates are stored so I can bypass max_input var limit or the problem witch make me impossible to add 2026 season prices.Hi Christine,
You may try to increase the value even more. If this does not help, you may submit a ticket to our support team, so we can investigate it further. Thank you.
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