Account & Licenses
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Trouble Finding Your AppSumo Plan?
If you purchased a MailPoet AppSumo plan in the past but no longer see it in…
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How to Change the Domain Associated with a Key
You can change the website associated with your MailPoet.com plan’s activation key by going to the…
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Login Verification for your MailPoet account (Two-Factor Authentication)
When logging into your MailPoet account, you may be required to verify your identity by entering…
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How to Manage the MailPoet Account
On this page, you will find instructions to manage things related to your account, such as…
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Tax on MailPoet.com Purchases
Tax (known in different regions as VAT, GST, or consumption tax) may be included in your MailPoet.com…
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[FAQ] New Pricing Restructure April/2024
On April 1st, 2024, we’ll be introducing some changes to our current plans, licenses, and pricing…
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Refund Policy
Creator plans MailPoet offers a 30-day refund policy for the Creator plan, as it doesn’t include…
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Delete Account
To permanently delete your MailPoet account, access the Account Info tab of your MailPoet Account and…
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How to Set a Plan to be Cancelled
Quick Links Setting the plan to be cancelled Disabling the automatic renewal How the refund policy…
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Instructions to Activate your MailPoet Key
After you have subscribed to a MailPoet plan, you will receive a license key to activate…
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How to Create an Administrator Account
Our support team sometimes needs administrator access to your website to better assist you. Here’s how to…
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Data Collected and Stored by MailPoet
What data does our plugin collect? The free and Premium MailPoet plugins do not collect any…
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