Instructional & Research Information Systems
Home Directory Storage
A recent report of a discrepancy in our file server NFS exports helped us to discover an error in our NFS export policies. The error would allow shares with the default NFS export setting to be mounted on some systems within EECS networks that they were not intended to be exported to.
We have corrected the error, and audited our NFS export policies. If you discover any unexpected change to availability of your home directory or project space, please feel free to reach out to help@eecs.
We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileservers, from 8am to 12pm on Friday, November 28, 2025.
All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files. Please close your open files and save them before Friday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.
When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.
[Read more…] about NetApp Fileserver Maintenance, Friday November 28, 2025We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, May 24, 2025.
All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files. Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.
When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.
[Read more…] about NetApp Fileserver Maintenance, Saturday May 24, 2025Following up on the work done during the June 13th Soda Hall power outage, we have a similar outage for the second floor of Soda Hall scheduled during Spring Break, to complete (hopefully!) a circuit breaker replacement. As with the last outage, electrical power to the Soda Hall second floor will be down during much of the day on Wednesday, March 26, 2025. Critical systems will be down from about 6am until perhaps 5pm.
Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server smtp.eecs.
Any systems that remain powered-on but make use of HOME or PROJECT storage may become unresponsive during this time. Rebooting after maintenance is completed is usually recommended.
Services that will remain online and available include: DHCP, EECS Active Directory, EECS LDAP, wired networking, DNS (cronus.eecs), and maillists (lists.eecs), and the main department website eecs.berkeley.edu.
[Read more…] about Soda Hall 2nd Floor Power Outage on March 26, 2025We have a power outage on part of campus, affecting at least Cory and Soda Halls, starting at just after 8am this morning. All EECS systems and networks may be unavailable until power is restored.
[Read more…] about North campus power outage Jan 4, 2025We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, November 30, 2024.
All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files. Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.
When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.
[Read more…] about NetApp Fileserver Maintenance, Saturday November 30, 2024We are scheduling a NetApp ONTAP upgrade, to apply a necessary update to our NetApp fileserver, from 8am to 12pm on Saturday, August 17, 2024.
All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files. Please close your open files and save them before Saturday morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.
When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.
[Read more…] about NetApp Fileserver Maintenance, Saturday August 17, 2024As noted following the January 4th Soda Hall power outage, an additional power outage for the second floor of Soda Hall is being scheduled to complete a circuit breaker replacement. Electrical power to the Soda Hall second floor will be down during much of the day on Thursday, June 13, 2024. Critical systems will be down from about 6am until perhaps 5pm.
Of primary note is that the department NetApp fileservers will be down, so any systems that depend on HOME or PROJECT storage will be shutdown or nonfunctional. Services that will be unavailable during the maintenance period include: department webservice (including people.eecs, www2.eecs and all other IRIS-hosted web sites), IRIS account & network forms, login servers (login.eecs, login-mfa.eecs, winterm.eecs), print server print.eecs, and outgoing SMTP server gateway.eecs.
Any systems that remain powered-on but make use of HOME or PROJECT storage may become unresponsive during this time. Rebooting after maintenance is completed is usually recommended.
Services that will remain online and available include: DHCP, EECS Active Directory, EECS LDAP, wired networking, DNS (cronus.eecs), and maillists (lists.eecs), and the main department website eecs.berkeley.edu.
[Read more…] about Soda Hall 2nd Floor Power Outage on June 13, 2024We are scheduling a NetApp ONTAP upgrade, to update our NetApp fileserver, from 8am to 12pm on Saturday, March 30, 2024.
All Home directories and Project shares (CIFS/SMB and NFS) may experience disconnection during the update that may cause data loss on active, open files. Please close your open files and save them before Saturday Morning. Services (e.g. webservice) that depend on this storage will also be temporarily down or unresponsive.
When maintenance is completed, NFS clients should automatically resume normal operation, but a reboot should help if they don’t. CIFS clients (such as Windows and MacOS) may need to remount filesystems, or simply be rebooted.
[Read more…] about NetApp Fileserver Maintenance, Saturday March 30, 2024Tuesday, February 13th, between 12:00 and 1:30 PM, we will be performing network maintenance on one of the NetApp file servers which provides home and project file storage.
We expect no noticeable impact from this work, but there is the possibility for some increased latency and/or packet loss to the file servers. We will be monitoring for any performance issues and will be prepared to roll back the changes if necessary.
Update 13:07: This work has been completed without any noticeable interruptions. Please contact us at help@eecs.berkeley.edu if you notice any file service related issues.