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  1. Issuu Help Center
  2. Account & Billing

Account & Billing

Manage your account and subscription.

Plans & Features

  • Which Issuu plans are currently available?
  • How publications appear on Issuu plans: Starter vs. Unlimited
  • Unable to redeem a discount offer for Unlimited subscription
  • Why am I receiving a 'You reached 25 publications' limit' message on my Starter plan?
  • Understanding Issuu's subscription plans and features
  • Discounts for non-profit organizations and for students
See all 9 articles

Managing your Account

  • Can't log in? Here's what to do
  • Storage policy
  • OFAC : Issuu Account Closure
  • Add a Profile picture to your Account
  • I forgot my Password/Username
  • Close/Delete your Issuu Account
See all 9 articles

Billing Information

  • Unknown charge from Issuu
  • My credit card payment failed
  • Accepted payment types
  • Access & update your billing details
  • Sales tax for U.S. and Canada
  • Upgrading, downgrading, canceling your subscription, or changing your billing cycle
See all 7 articles

Downgrade & Refunds

  • What happens to my publications when I downgrade to Issuu’s free Basic plan?
  • What happens to my publications when I downgrade to Issuu’s Starter (paid) plan?
  • How to downgrade your account with a past-due invoice
  • Cancel your subscription or free trial auto-renewal
  • How to receive a refund
Issuu Help Center
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