Accessibility Statement

Notice Under the Americans with Disabilities Act

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the University of Hawaiʻi will not discriminate against qualified individuals with disabilities on the basis of disability in its programs, services, or activities.

Employment: University of Hawaiʻi does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA.

Effective Communication: University of Hawaiʻi will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in University of Hawaiʻi programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision disabilities.

Modifications to Policies and Procedures: University of Hawaiʻi will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in University of Hawaiʻi offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of University of Hawaiʻi, should contact the appropriate campus ADA coordinator, as listed on the ADA / 504 Coordinators page as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the University of Hawaiʻi to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

University of Hawaiʻi will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Website Accessibility Statement

The University of Hawaiʻi is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are continually working to improve the accessibility and usability of our website to provide an inclusive experience for all visitors.

Our efforts align with the Hawaiʻi Electronic Information Technology Disability Access Standards established under Act 172, SLH 2022, c 172. §3, the requirements set forth by the Americans with Disabilities Act (ADA) Title II, and the accessibility standards outlined in Section 508 of the Rehabilitation Act. In accordance with the U.S. Department of Justice’s (DOJ) final rule on web accessibility, we strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Third-Party Content and External Links

Some pages on this website may contain third-party content or links to external sites that are not fully controlled by University of Hawaiʻi. While we strive to ensure accessibility, we cannot guarantee compliance for these external resources.

Feedback and Assistance

If you encounter accessibility barriers while using our website or require assistance accessing content, please contact us:

Email: itsada@hawaii.edu
Phone: (808) 956-9073

To help us address your concerns, please include:

  • The specific URL (web address) of the page where you encountered the issue.
  • A brief description of the problem; and
  • Your contact information and the preferred format for receiving the information (e.g., large print, audio, or electronic format).

The University of Hawaiʻi remains dedicated to improving digital accessibility and appreciates your feedback as we continue to enhance the online experience for all users.

Reasonable Accommodations

If you require a reasonable accommodation to access information in an alternative format, please contact us. We will make every effort to provide the requested materials in a timely manner and ensure equal access to our digital resources.

Telecommunications Relay Service

Individuals who are deaf, hard of hearing, or have speech disabilities can contact us using the Telecommunications Relay Service (TRS) by dialing 711. TRS allows users to communicate through a relay operator who facilitates the conversation. For more information on TRS, visit the Federal Communications Commission (FCC) website at www.fcc.gov/TRS.

Organizational Policies and Procedures on Digital Accessibilities

Grievance Procedure Under the Americans with Disabilities Act

Please see A9.900 - Policy and complaint procedure for members of the public who have discrimination complaints regarding accommodations or ADA complaints regarding disability access to university services, programs, and activities.

File an Official Complaint

If the grievance process does not resolve your issue, official complaints under HRS §368-1.5 can be submitted to the Hawaiʻi Civil Rights Commission (HCRC), specifically in situations where a person may, by reason of their disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination by state agencies, or under any program or activity receiving state financial assistance.

Instructions for filing a complaint can be found on the HCRC website.

The information on this page was last updated on November 13, 2025.