Database Excellence Stage

The Database Excellence section ensures GitLab’s databases run reliably at scale while enabling teams to make informed decisions about data architecture, placement, and lifecycle management across all datastores.

Mission

Keep GitLab’s databases running reliably through proactive health management, operational excellence, and strategic enablement. We maintain operational runway by identifying and mitigating saturation points, operate infrastructure with automated and scalable processes, and provide tools and frameworks that help teams build features sustainably. While our primary focus is GitLab.com, we are expanding our scope to provide database health frameworks and tooling that benefit self-managed customers as well.

Groups

This stage consists of the following groups:

Database Architecture

The Database Architecture group enables teams to build sustainably with data by providing decision frameworks for data placement, data growth controls, and coordinating the database review process across all datastores.

Priorities:

  • Enabling teams to make sustainable data architecture decisions
  • Preventing database performance issues before they reach production
  • Establishing and maintaining data lifecycle best practices
Name Role
Alexander SosnaAlexander Sosna Senior Database Reliability Engineer
Prabakaran MurugesanPrabakaran Murugesan Senior Backend Engineer, Database
Leonardo da RosaLeonardo da Rosa Backend Engineer, Database
Maxime OreficeMaxime Orefice Senior Backend Engineer, Database
Vamshidhar PorallaVamshidhar Poralla Senior Site Reliability Engineer

Database Health

The Database Health group provides the monitoring, observability, and health frameworks that keep databases healthy across both GitLab.com and self-managed deployments, including shift-left identification of saturation points.

Priorities:

  • Maintaining operational runway by proactively managing database saturation points
  • Providing visibility into database health across all deployment types
  • Optimizing database resource utilization and cost efficiency
Name Role
Alex IvesAlex Ives Backend Engineering Manager, Database
Allison BrowneAllison Browne Senior Backend Engineer, Database
Backend EngineerBackend Engineer Backend Engineer, Database
Krasimir AngelovKrasimir Angelov Staff Backend Engineer, Database
Mei YangMei Yang Site Reliability Engineer
Rafael HenchenRafael Henchen Senior Database Reliability Engineer
Simon TomlinsonSimon Tomlinson Staff Backend Engineer, Database

Database Automation

The Database Automation group owns the automation frameworks, tools, and templates that make GitLab’s Postgres databases easier to operate at scale — replacing manual, bespoke processes with standardized, repeatable automation. All three teams contribute automations, but Database Automation owns the frameworks and manages the planning load for infrastructure changes.

Priorities:

  • Replacing manual database operations with standardized, automated processes
  • Building reusable tooling for database provisioning, configuration, and upgrades
  • Enabling reliable, repeatable database operations across deployment types
Name Role
Biren ShahBiren Shah Senior Database Reliability Engineer
Saad UllahSaad Ullah Senior Site Reliability Engineer
Matt KasaMatt Kasa Staff Backend Engineer, Database
Jon JenkinsJon Jenkins Senior Backend Engineer, Database

Previous Teams

Previously, this stage consisted of 2 teams: Database Frameworks and Database Operations. These teams had a very large and overlapping scope covering our production database systems, but had different tools at their disposal. This resulted in difficulty for teams in two respects: the teams would pursue different projects with the same goals and different tools, and the teams each had more scope than they could reasonably plan for or accomplish.

In Q1 of FY27, we reorganized the teams into their current structure in order to accomplish a few things:

  • Narrow team’s scope to prevent fatigue from jumping between projects and areas
  • Provide more management support allowing the teams to grow beyond their current size limitations
  • Expand the department’s overall scope to include topics that impact self-managed customers

Database Frameworks

The Database Frameworks group managed the Rails application code that interfaces and communicates with our database systems.

Database Operations

The Database Operations group managed the infrastructure and automation that power GitLab.com’s PostgreSQL databases.

How We Work

Each team within Database Excellence is composed of a mix of backend engineers and reliability engineers (SRE/DBRE). The balance varies by team — Database Architecture and Database Health are primarily backend engineers, while Database Automation is primarily reliability engineers — but every team has both disciplines represented.

While each team has a distinct focus area, several responsibilities are shared across the entire stage. Database reviews are coordinated by Database Architecture but staffed by members of all three teams. Oncall rotations draw from reliability engineers across the stage. Operational needs such as saturation mitigation and incident response are distributed across all teams rather than owned by any single group. Infrastructure management and database upgrades are also shared across teams, as the regional distribution of the three groups — spanning AMER, EMEA, and APAC — enables the potential for follow-the-sun coverage. This shared model ensures that operational knowledge stays broad and no single team becomes a bottleneck.

Requesting Help

Support Escalations

TBD

Reliability Requests

TBD

Tier-2 On-Call

Database Tier-2 is staffed as a 24/5 response with team members responding on a “Best Effort” basis. This means it’s possible that pages to this rotation may occasionally go unacknowledged. The limited availability of database operators has made it difficult to commit beyond that.

We may readdress this rotation in FY27-Q2 in response to the recent reorganization.

Long Term Stable Counterpart or Reviewer requests

Longer term requests, such as stable counterpart or reviewers, are handled at the stage level. These requests should be submitted as a counterpart request

Triage Rotations

TBA

Planning Process

TBA


Database Architecture Team
The Database Architecture team enables GitLab engineering teams to build sustainably with data by providing decision frameworks for data placement, data growth controls, and coordinating the database review process across all datastores.
Database Automation Team
The Database Automation team owns the automation frameworks, tools, and templates that make GitLab's Postgres databases easier to operate at scale, including configuration management, upgrade automation, and infrastructure provisioning.
Database Framework Group
Vision Developing solutions for scalability, application performance, data growth and developer …
Database Health Team
The Database Health team maintains operational runway for GitLab's databases through health monitoring, observability, shift-left saturation identification, and health frameworks for both GitLab.com and self-managed deployments.
Database Operations Team
Mission The mission of the Database Operations team at GitLab is to Build, Run, Own and Evolve the …
Database Stakeholders
Database Stakeholders
Last modified March 26, 2026: Fix kras's name in handbook entries (dbce4bfb)