Get help
Our Member Service team is standing by Monday through Friday from 10:00 am to 5:00 pm ET to talk or chat. We look forward to answering your questions.
Give us a call
Give us a call to speak directly with a member service representative.
1-888-401-9070
Submit a help ticket
For non-urgent inquiries, please submit a help ticket and we will respond to your submission in a timely manner.
Frequently Asked Questions
Visit the Good360 Knowledgebase to find answers to our most asked questions.
Sourcing Donations
How to Order Donated Goods? What are Order Limits? What is the Truckload Donation Program?
Receiving Donations
What Happens After Submitting an Order? What is LTL Shipping? How are Bulk Orders Shipped?Notice to job applicants and vendors: Be aware of imposter scams: emails and communications will always come from an @good360.org account. Please contact our customer service line at 1-888-401-9070 if you have any questions.