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Nonprofit operations

15 fundraising performance metrics every nonprofit should track

Learn the fundraising KPIs that reveal more than total dollars raised—with formulas, benchmarks, and a free tracker for creating a board-ready report.

Kate Romain
August 19, 2026
Nerd Mr Butter

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15 fundraising performance metrics to track over time

The list below provides a roadmap for evaluating your fundraising performance and informing your strategy. We’ll explain what each metric measures, why it matters, and how to use it to make better fundraising decisions.

Use these fundraising benchmarks as a guide alongside your organization’s own results over time. Don’t get disheartened if you fall below a benchmark—even a little progress can make a big difference to your fundraising effectiveness.

MetricGood benchmarkWhy it matters
Donor retention rateAbout 45% sector average; 50%+ is strongIndicates long-term investment in your mission and greater financial stability
Average gift sizeStability or steady growth over timeShows whether individual donations are growing or shrinking and helps you set realistic fundraising goals
Cost per dollar raised (CPDR)Under $0.25 per dollar raisedMeasures how efficiently your fundraising dollars are spent
Donor acquisition rate50% or higherIndicates interest in your mission and helps predict growth
LYBUNT & SYBUNTStability or steady decrease over timeIdentifies lapsed donors who may be ready to reengage
Donor lifetime value (DLV)Stability or steady growth over timeHelps determine how much to spend acquiring or retaining a donor
Recurring donor rate20% or higherIndicates long-term stability and more predictable revenue
Donor upgrade rate10%–20% of retained donorsShows whether existing donors are deepening their support
Campaign conversion rateVaries; track and improve over timeMeasures how effectively campaign-page visits turn into gifts
Revenue per campaignVaries; compare similar campaignsHelps identify your strongest campaign formats
Online giving rateStability or steady growth over timeSignals donor engagement and campaign effectiveness
Major donor concentration70% or less of revenue comes from major donorsHigh concentration signals risk and highlights the need to diversify revenue
Average time between first and second gift90 days or lessHelps you connect with new donors when they’re most likely to reengage
Lapsed donor rateStability or steady decrease over timeSignals when to invest in donor reengagement
Average net revenue per fundraising eventSteady or increasing net revenue per eventSignals which events are worth repeating

💡 Pro tip: You don’t have to track all 15 metrics at once. Start with 2–3 KPIs, review them regularly, and add more as your fundraising priorities and strategy evolve.

1. Donor retention rate ❤️

Donor retention rate measures how many supporters continue giving from one year to the next.

📐 Formula: (Returning donors ÷ last year’s donors) × 100
🎯 Healthy benchmark: Recent Fundraising Effectiveness Project data puts Keep donors coming back with the top donor retention strategies →

2. Average gift size 💵

Tracking average gift size over time helps you plan for dips and growth in total revenue. Plus, you can estimate how many new donors you’ll need to reach a particular fundraising goal.

📐 Formula: Total donation revenue ÷ number of gifts
🎯 Healthy benchmark: There’s no universal target—look for stability or steady growth over time.
🌟 Why it matters: Even a small increase in average gift size can have a big impact on total revenue. Healthy gift growth over time can give you more resources to invest in your mission and programming.

3. Cost per dollar raised (CPDR) 🪙

Cost per dollar raised measures how much you spend to raise each fundraising dollar.

📐 Formula: Total fundraising expenses ÷ total funds raised
🎯 Healthy benchmark: Aim for less than $0.25 per dollar raised.
🌟 Why it matters: Alongside fundraising ROI, cost per dollar raised helps you evaluate fundraising efficiency and keep campaigns on budget. A lower CPDR means more of every dollar raised can support your mission.

4. Donor acquisition rate 🧑‍🤝‍🧑

Your Learn how to find & reengage LYBUNT & SYBUNT donors →

6. Donor lifetime value (DLV) 👵

Donor lifetime value helps you estimate the total long-term revenue you’ll receive from each donor.

📐 Formula: Average gift × average gift frequency × average donor lifespan
🎯 Healthy benchmark: There’s no universal benchmark—focus on maintaining steady growth over time.
🌟 Why it matters: DLV helps you consider the full value of each donor instead of measuring their support based on one campaign or gift. Plus, it can help you identify key Launch your monthly giving program in just a few steps →

8. Donor upgrade rate 🌟

Your donor upgrade rate measures the percentage of retained donors who increased their total giving compared with the previous year.

📐 Formula: (Retained donors who gave more this year ÷ total retained donors) × 100
🎯 Healthy benchmark: An upgrade rate of 10%–20% of retained donors is a solid target.
🌟 Why it matters: A higher upgrade rate shows supporters deepening their investment in your mission. Monitoring upgrades helps you create more targeted engagement opportunities and strengthen donor loyalty.

💡 Pro tip: Givebutter’s customizable Use nonprofit analytics to raise more →

11. Online giving rate 💻

Your online giving rate tracks the percentage of donation revenue received online compared with other giving channels, such as in-person events or direct mail campaigns.

📐 Formula: (Online donation revenue ÷ total donation revenue) × 100
🎯 Healthy benchmark: There’s no universal benchmark—look for stability or steady growth over time.
🌟 Why it matters: Tracking your online giving rate helps you understand your donors’ payment preferences and determine how much to invest in your digital fundraising experience.

12. Major donor concentration 💰

Major donor concentration measures the percentage of total fundraising revenue that comes from your largest donors.

📐 Formula: (Revenue from your top 10 donors ÷ total fundraising revenue) × 100
🎯 Healthy benchmark: 70% or less
🌟 Why it matters: If your major donor concentration is high, your organization is at greater risk if one or two major givers lapse. Tracking this metric can help you diversify your revenue streams and minimize that risk.

13. Average time between first & second gift 🎁

The time between a donor’s first and second gifts can reveal whether a new supporter is developing into a long-term donor. NonProfit PRO recommends How to avoid donor ghosting: Do’s & don’ts for nonprofits →

15. Average net revenue per fundraising event 🎉

This metric measures how much net revenue each fundraising event generates after costs.

📐 Formula: (Total event revenue − total event costs) ÷ number of events
🎯 Healthy benchmark: There’s no universal benchmark—look for steady or increasing net revenue per event.
🌟 Why it matters: Measuring net revenue per event helps you identify your most successful events, budget for future fundraisers, and make smarter decisions about which events to repeat.

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Download your free fundraising metrics tracker

Ready to put these fundraising metrics into action? Our free fundraising metrics tracker does the math for you. Enter your nonprofit’s data to automatically calculate all 15 KPIs, compare your results with helpful benchmarks, and create a board-ready summary of your wins, priorities, and next steps.

Track your fundraising performance metrics with Givebutter

You don’t need to start with all 15 metrics. Begin with four key KPIs, review them over time, and add more as your strategy grows. Even a few small changes based on your data can have a major impact on your organization’s long-term financial stability.

Givebutter is an all-in-one fundraising platform and CRM that takes the heavy lifting out of data tracking. Its free core tools make it easy to view transaction data, create donor segments, access campaign reports, and export your data across fundraising campaigns and events. With Givebutter Plus, you can also create charts and visualizations, save report configurations, and uncover even deeper donor insights.

Do more with your data with Givebutter Plus

Sign up for a free Givebutter account and start turning your fundraising data into smarter decisions.

FAQs about fundraising performance metrics

What are the most important fundraising metrics to track?

Donor retention rate, average gift size, cost per dollar raised, and recurring donor rate provide a strong picture of your financial health. If your team only has the bandwidth to track a few metrics, start with these before branching out to KPIs like lapsed donor rate or revenue per campaign.

How often should nonprofits review fundraising metrics?

Review your core fundraising metrics monthly or quarterly, as well as after major campaigns and events. Comparing results over time will help you identify meaningful trends and give your board a clearer picture of your fundraising performance.

Do I need special software to track fundraising metrics?

No. You can start with a spreadsheet or a free fundraising metrics tracker. However, the right CRM makes it easier to keep donor, campaign, event, major gift, and recurring donation data organized in one place.

Givebutter’s free fundraising platform and CRM help you organize and export your data. With Givebutter Plus, you can also generate reports and save report configurations to monitor trends over time.

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