Skip to content

Conversation

@mcescalante
Copy link
Contributor

@mcescalante mcescalante commented Oct 31, 2025

Summary

Some users unintentionally configure the groups in their IdP in a way which removes all Super Administrators from an account. This often results in support tickets, but most often customers can restore the role themselves.

Changes:

  • Add a new SCIM troubleshooting page with restoring Super Admin instructions
  • Add note in limitations that Super Administrators can be unintentionally removed with a link to the Troubleshooting page

Screenshots (optional)

New page
Screenshot 2025-10-31 at 10 35 19 AM

Sidebar displays "Troubleshooting" instead of the full page title (as it is a subpage)
Screenshot 2025-10-31 at 10 39 51 AM

Documentation checklist

  • The change adheres to the documentation style guide.
  • If a larger change - such as adding a new page- an issue has been opened in relation to any incorrect or out of date information that this PR fixes.

Copy link
Contributor

@AdamBouhmad AdamBouhmad left a comment

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

LGTM, thanks for authoring this mike!

Co-authored-by: Denise Peña <75506267+dcpena@users.noreply.github.com>
@dcpena dcpena enabled auto-merge (squash) November 4, 2025 17:17
@dcpena dcpena merged commit ca4f7f4 into cloudflare:production Nov 4, 2025
2 checks passed
@workers-devprod workers-devprod added the contribution [Holopin] Recognizes a docs contribution, big or small label Nov 4, 2025
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment

Labels

contribution [Holopin] Recognizes a docs contribution, big or small October 2025 product:fundamentals size/s

Projects

None yet

Development

Successfully merging this pull request may close these issues.

4 participants