Replies: 4 comments 2 replies
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Hey @smldsllc! I'm here to help you with any bugs, questions, or contributions you have. Let's get to the bottom of this duplicate confirmation email issue together! You are receiving duplicate confirmation emails because the system is not configured to disable the standard confirmation emails for either the host or the attendee. To avoid sending duplicate emails, you can disable these emails by configuring the In the Additionally, there are similar issues reported by others:
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@dosu - your instructions seem to be relevant for those who use the Cal API, but that does not apply to me in this instance. |
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To address the issue of duplicate confirmation emails without using the Cal API, you should check the configuration settings in your Cal.com dashboard or user interface. Specifically, look for options related to email notifications and see if there is a setting to disable system-generated confirmation emails. Unfortunately, I couldn't find specific details in the codebase about disabling these emails through the UI, but it's worth exploring the settings available in your account. Additionally, ensure that the If these steps don't resolve the issue, consider reviewing any team or shared calendar settings that might be causing additional emails to be sent [2]. |
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I think it's because some people (me included) don't receive confirmations for their bookings #20098 at all. You get an extra one to keep the system in balance! |
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Did you ever solve this? I'm also getting 2 mails per booking |
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In my case, I use Zoho integration (http://zoho.com) with calendar, and Zoho sends emails via noreply@eu-sender.zohocalendar.com for calendar events/Zoho Console API. Therefore, I suspect that the provider of my connected calendar (Zoho) automatically sends the event emails. |
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I’m running into an issue with Cal.com where duplicate confirmation emails are being sent out to people who book an event with us. Here’s what’s happening:
Both emails have nearly the same content, so the person booking the event (the scheduler) ends up receiving two confirmation emails for what looks like the same booking. It’s a bit confusing for them, and I’m trying to avoid this if possible.
Does anyone know:
I’d appreciate any insights or suggestions from those who’ve dealt with similar issues! Thanks!
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