Technical Program Manager | Solutions Architect
🔗 LinkedIn | 🌐 pantalonemarco.com
Technical Program Manager & Solutions Architect with 15+ years delivering AI adoption, cloud modernization, and data-driven transformation in healthcare, government, aerospace, and IT sectors.
Building cross-functional teams to deliver scalable solutions that improve user outcomes and business performance.
Key Impact Highlights:
- Expanded education access to 15,000+ students
- Optimized NASA project timelines and resource allocation
- Delivered measurable product improvements for technology clients
Case studies of end-to-end technical programs I’ve designed and delivered. All of these were run concurrently with other endeavors and are just parts of a larger program strategy. Artifacts are redacted for proprietary reasons — each demonstrates my thought process and execution strategy.
A company-wide documentation repository on Microsoft SharePoint Online to mitigate operational risk, improve efficiency, and enable scalability for rapid company growth.
Skills: Program Management · SharePoint Architecture · Information Architecture · Stakeholder Engagement · Change Management · Migration Planning
Impact: Reduced document retrieval time by ~60%, improved compliance readiness
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A serverless, event-driven pipeline on Google Cloud Platform to automate vendor invoice lifecycle. Leveraged Google Document AI to eliminate manual data entry, speed up payments, and ensure searchable audit trails.
Skills: Cloud Architecture (GCP) · Document AI · Firestore · Cloud Workflows · ROI Analysis · Data Security
Impact: Cut invoice processing from 5 days to <24 hours, reduced error rate to near-zero
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Conceptual and strategic work tackling large-scale, ambiguous challenges with an emphasis on ethics, scalability, and human-centered design.
A next-gen adaptive learning framework that maps emergent cognitive networks to personalize learning pathways, grounded in ethical AI principles.
Skills: Strategic Vision · Systems Thinking · Ethical AI Frameworks · Research & Synthesis · Human-Centric Design
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A comprehensive architectural design for a modular AI persona/Agent governed by strict operational and ethical guardrails. This framework details a repeatable, multi-stage process that ensures AI-generated content remains truthful, transparent, and directly aligned with user-confirmed facts.
The system is designed with a "human-in-the-loop" core, emphasizing user validation at every critical step and providing clear, structured methods for handling different tiers of user experience (professional, project-based, and self-assessed). It operationalizes ethical principles by embedding them directly into the process flow, moving from high-level concepts to actionable, verifiable system behaviors.
Skills: AI Persona Design · Systems Thinking · Process Engineering · Ethical Framework Design · Technical Documentation
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Additional projects available on request — many are proprietary or under NDA.