The primary venue for support is Mattermost. Please login to Mattermost and join the restricted team ALICE (top menu, select join restricted teams). You should then join the following support channels on Mattermost:

• O2 Analysis - meant for general support. Please feel free to write here!
• O2 Analysis Announcements - meant for announcements that impact everyone.
• O2 Hyperloop Operation - meant to bookkeep Hyperloop operational information and train requests.

A legacy support venue is the alice project analysis task force mailing list: alice-project-analysis-task-force@cern.ch.