PythonAnywhere forums: all posts

Python 3.14

Mon, 13 Apr 2026 16:37:17 +0000

We do have a roadmap, but we're not disclosing it as that could lead to even more confusion and possible dissapointment. We know Postgres is one of the most requested upgrades and it's very high on our priority list.

PostgreSQL Version Upgrade

Mon, 13 Apr 2026 16:35:06 +0000

We do have a roadmap and upgrading Postgres is high on our priority list.

Python 3.14

Sun, 12 Apr 2026 12:53:27 +0000

Glenn, Is there a timeline for any upgrades (new features, new versions etc) that you can appraise us of - support for Python 14, and PostGres 14 for example I know are things that many of your customers will care about. If you do have a roadmap - even in terms of aspirational goals for each quarter for things that will impact the users, we can start to plan our schedules.

PostgreSQL Version Upgrade

Sun, 12 Apr 2026 12:47:44 +0000

I appreciate that you don't have a timeline - and that is the point. What the users are asking for is for you and the team to develop a timeline - or at least a roadmap for it. I understand that plans for upgrades like this take time, and that you can't promise now when you will deliver, but I get the impression that even if you could say for example that "you have a target of Q3 2026 for PostGres 14 support" that would be better than having no news since October. You already know that this under demand and you know that PostGre12 is effectively Obsolete - so even a roadmap for a roadmap would be better than 'we do not have a timeline'.

Python 3.14

Fri, 10 Apr 2026 15:16:36 +0000

There is a plan, but no timeline

Python 3.14

Fri, 10 Apr 2026 12:55:24 +0000

Is there a plan or a timeline where Python 3.14 will be supported? This Python version has been in production for 6 months now.

Add this site to whitelist

Mon, 06 Apr 2026 12:21:12 +0000

To request an addition, please use the form described here: https://help.pythonanywhere.com/pages/RequestingAllowlistAdditions/ Once submitted through that page, our team will review the domain and documentation and add it to the whitelist if it meets the criteria. If you need immediate access without waiting for review, upgrading to a paid account is the fastest way.

Add this site to whitelist

Sun, 05 Apr 2026 21:05:19 +0000

Hello, I'm on Beginner plan and I see that collectionapi.metmuseum.org is allowed on free accounts, while images.metmuseum.org is not. Here is the official documentation link: https://metmuseum.github.io/. Specifically, the endpoint is https://collectionapi.metmuseum.org/public/collection/v1/objects/[objectID] and the field is primaryImageSmall. Can this be added to the whitelist? Please let me know

Webshare proxies?

Wed, 18 Mar 2026 16:40:00 +0000

If you run curl ifconfig.me, it prints the IP address, but not a new line. What your seeing is the IP address + the time which is printed in front of the new prompt. Compare with curl ifconfig.me > myip.txt or so

Help

Thu, 05 Mar 2026 16:25:19 +0000

We do not provide email services. You cannot connect to smtp.pythonanywhere.com

Help

Thu, 05 Mar 2026 14:05:53 +0000

Hello, I am using a paid Developer account and a Django web application. My contact form sends email using SMTP, but the connection always times out. From a PythonAnywhere Bash console I tested TCP connections to: smtp.pythonanywhere.com on ports 25, 465, and 587, and all of them return "connection timed out". Example test: import socket socket.create_connection(("smtp.pythonanywhere.com", 587), timeout=10) This also times out. Could you please confirm whether outbound SMTP connections are blocked on my account or cluster, or if there is a different SMTP host/port that should be used for sending email from a PythonAnywhere web app? Thank you.

ASGI support needed — StreamingResponse and SSE broken on FastAPI

Wed, 04 Mar 2026 16:10:08 +0000

Glad to hear that!

ASGI support needed — StreamingResponse and SSE broken on FastAPI

Tue, 24 Feb 2026 16:20:04 +0000

Thank you! Looking forward to it . I love this platform and we literally need this feature !

ASGI support needed — StreamingResponse and SSE broken on FastAPI

Tue, 24 Feb 2026 14:52:54 +0000

We are aware that SSE does not work in ASGI apps, but do not have an estimate of when we will add it.

ASGI support needed — StreamingResponse and SSE broken on FastAPI

Tue, 24 Feb 2026 09:34:05 +0000

***Problem 1 — StreamingResponse doesn't stream, returns full response*** I have an LLM chatbot endpoint that streams tokens to the browser as they are generated: @landing_page_router.post("/stream", dependencies=[Depends(limiter)]) async def chat_landing_page_stream( request: LandingPageChatRequest, open_router: ChatOpenRouter = Depends(get_openrouter_client), qdrant_manager: QdrantManager = Depends(get_qdrant_manager), mongodb: AsyncIOMotorDatabase = Depends(get_mongo_db), ): chat_service = ChatService(mongodb, open_router, qdrant_manager) async def event_generator(): try: async for token in chat_service.stream_chat_landing_page( request.prompt, request.session_id ): yield f"data: {json.dumps({'token': token})}\n\n" yield "data: [DONE]\n\n" except Exception as e: logger.error(f"Error in streaming endpoint: {e}", exc_info=True) yield f"data: {json.dumps({'token': 'I apologize, I encountered an error.'})}\n\n" yield "data: [DONE]\n\n" return StreamingResponse( event_generator(), media_type="text/event-stream", headers={"Cache-Control": "no-cache", "X-Accel-Buffering": "no"}, ) On browser, the entire response is buffered and delivered at once — the user sees a blank screen until the LLM finishes, then the full text appears. Streaming never works. This works perfectly when I run uvicorn locally. https://www.pythonanywhere.com/forums/topic/32484/ I can see that HTTP works for streaming but it not an option for me. ***Problem 2 — SSE connections hang indefinitely ("pending" in browser DevTools)*** I have a real-time event bus that pushes live notifications to the frontend via Server-Sent Events: # app/core/event_bus.py import asyncio from typing import Any # Global registry: session_id -> list of subscriber queues _subscribers: dict[str, list[asyncio.Queue]] = {} def subscribe(session_id: str) -> asyncio.Queue: """Create a new queue for the given session_id and register it.""" queue: asyncio.Queue = asyncio.Queue() _subscribers.setdefault(session_id, []).append(queue) return queue def unsubscribe(session_id: str, queue: asyncio.Queue) -> None: """Remove a queue from the session's subscriber list; clean up if empty.""" queues = _subscribers.get(session_id) if queues is None: return try: queues.remove(queue) except ValueError: pass if not queues: _subscribers.pop(session_id, None) def publish(session_id: str, data: dict[str, Any]) -> None: """Push data to every subscriber queue for the given session_id.""" queues = _subscribers.get(session_id) if not queues: return for queue in queues: queue.put_nowait(data) async def append_chat_messages(self, session_id: str, tenant_id: str, chatbot_id: str, external_channel: str, external_user_id: str, messages: list[ChatMessage]) -> bool: """Append multiple messages to session's message array in one operation.""" try: message_dicts = [message.model_dump(by_alias=True, exclude_none=True) for message in messages] current_time = datetime.utcnow() # Update chat messages with all messages at once result = await self.chat_messages_collection.update_one( {"session_id": session_id}, { "$push": {"messages": {"$each": message_dicts}}, "$set": {"updated_at": current_time}, "$setOnInsert": { "tenant_id": tenant_id, "created_at": current_time, "chatbot_id": chatbot_id, "external_channel": external_channel, "external_user_id": external_user_id, "_id": ObjectId(), }, }, upsert=True, ) # Update analytics metadata with correct count await self.chats_collection.update_one( {"session_id": session_id}, { "$inc": {"message_count": len(messages)}, "$set": { "updated_at": current_time, }, "$setOnInsert": {"created_at": current_time}, }, upsert=True, ) event_bus_publish(session_id, {"event": "new_messages", "count": len(messages)}) event_bus_publish(f"tenant:{tenant_id}", {"event": "new_messages", "session_id": session_id, "count": len(messages)}) return result.acknowledged except Exception as e: logger.error(f"Error appending chat messages: {e}") return False Browser's EventSource connection stays in "pending" state in DevTools forever. No events are ever received. The SSE connection never completes . ***I know ASGI support is in beta. Any chances will these features getting implemented soon? or are there any workarounds for now?***

Optimize table (MySQL)

Sat, 14 Feb 2026 20:01:42 +0000

It's impossible for us to debug your sql alchemy configuration.

Optimize table (MySQL)

Thu, 12 Feb 2026 13:33:21 +0000

I am told that one can also use a "null" ALTER TABLE operation like said on https://dev.mysql.com/doc/refman/8.0/en/innodb-file-defragmenting.html

Optimize table (MySQL)

Thu, 12 Feb 2026 10:33:06 +0000

Hi. It's been years that I am using flask-sqlalchemy to handle my db. I was doing some clean-up via cron tasks, daily. But I just discovered recently that my db has grown up to 1.7GB. It appears that I need to run `OPTIMIZE TABLE mytable;` SQL command to force MySQL to reclaim the space and free it up. I wonder if there is something that I should have done at the sqlachemy level; what I have found, so far, is that it does not seem so. So then, shouldn't this be in the doc or the FAQ on the site here? I don't think I have seen.

Can I monitor cpu seconds used per web app

Sun, 08 Feb 2026 15:30:58 +0000

No, cpu time is not counted for uwsgi web apps.

Can I monitor cpu seconds used per web app

Sun, 08 Feb 2026 13:21:36 +0000

Hi, I there a way to monitor cpu seconds used per web app? /Kresten

PostgreSQL Version Upgrade

Sun, 01 Feb 2026 16:10:16 +0000

We do not have a timeline

PostgreSQL Version Upgrade

Sun, 01 Feb 2026 14:14:07 +0000

Everyday that goes by we are locked into an obsolete and unsupported version of both our database and Django. I know costs are critical, but keep the system images at least in step with supported infrastructure is a minimum. The fact that we are forced to use postgresql 12 should mean that supporting 14 as a minimum should be a critical project for you - as there is nothing we can do as users. Please - publish a timeline ASAP. My application is not a high value application and we thankfully don't deal with personal or financial data on-line but if I had to explain to my committee that our website was locked into unsupported infrastructure I don't think it would be well received.

PostgreSQL Version Upgrade

Sat, 31 Jan 2026 09:54:19 +0000

No, there is no news

PostgreSQL Version Upgrade

Thu, 29 Jan 2026 19:16:25 +0000

May I kindly inquire if there are any news on this? PostgreSQL 12 is pretty outdated in 2026 and not compatible with recent versions of Django.

You have exceeded your process limit.

Wed, 31 Dec 2025 16:25:39 +0000

Ah OK good info, thanks - it's now OK, either went away or you reset something. Either way, thanks! :-)

You have exceeded your process limit.

Wed, 31 Dec 2025 16:02:50 +0000

That limit only applies to console servers, it does not affect your web app and it is not affected by your web app - it is only referring to processes started from consoles.

You have exceeded your process limit.

Wed, 31 Dec 2025 11:58:51 +0000

Hi - I'm getting this error when trying to start a Bash console: Loading console... Preparing execution environment...You have exceeded your process limit. You should kill some of your consoles, or look into whether your scheduled tasks are spawning too many processes. Console closed. but I don't have any consoles, and I can't see what processes I'm running because I can't start a Bash console! I'm running a vanilla Django site that's very small, and has only one user. I've restarted the web app, which was and still is running fine. Any ideas??

Always on is running but not in tasks

Wed, 31 Dec 2025 11:30:30 +0000

If your task is shown as Running, then the process is running. If it is not doing what you expect, you will need to debug that to find out what is going wrong.

Always on is running but not in tasks

Tue, 30 Dec 2025 06:26:47 +0000

But how can I copy the logs if it is not running in the first place? What is there to copy? My solution is just put it in Scheduled. If you ask my observation, it is not running in the middle of x hours due to stuck somewhere else. or maybe memory full somewhere.

Always on is running but not in tasks

Mon, 29 Dec 2025 13:10:48 +0000

It’s not possible to diagnose this without more concrete information. If you see an Always-on task showing as “Running” but not actually doing work, we’ll need details such as: • The Always-on task log output around the time it appears stuck • Exact timestamps (with timezone) when it stopped doing work • Whether the process is CPU-bound, waiting/sleeping, or blocked on I/O • Whether restarting the task resolves it temporarily Without logs or times, there’s nothing actionable we can check on our side. If it happens again, please grab the relevant task log entries and post them here, or email support with the details so we can investigate properly.

Always on is running but not in tasks

Sun, 28 Dec 2025 04:19:12 +0000

It is running in Scheduled tasks. So Always On is not running Always, it is getting stuck sometimes and not running for x hours. But it says Running, but in reality not running.

Always on is running but not in tasks

Thu, 25 Dec 2025 20:37:38 +0000

What do you see in your task's log?

Cannot uninstall python package Disk Quota exceeded

Thu, 25 Dec 2025 20:37:11 +0000

Thanks for letting us know!

Always on is running but not in tasks

Thu, 25 Dec 2025 12:09:41 +0000

sometimes not running

Cannot uninstall python package Disk Quota exceeded

Tue, 23 Dec 2025 19:06:01 +0000

Oh ... my mistake, i have successfully deleted some of the large libraries. Thx !

Encryption at rest

Tue, 23 Dec 2025 16:03:47 +0000

We don't offer encryption at rest, however for customers that need that for compliance you can still use external services (for databases) while using PythonAnywhere for hosting backend code, etc.

Cannot uninstall python package Disk Quota exceeded

Tue, 23 Dec 2025 14:54:38 +0000

You should be able to remove directories / files from the Bash console with regular `rm ` command, did you try that?

Encryption at rest

Tue, 23 Dec 2025 11:21:39 +0000

Background: I've read the exchanges at https://www.pythonanywhere.com/forums/topic/1287/ and I'm uncertain whether I can keep using PA, which in all other respects provides a great service. The GDPR does not impose any absolute rule that all data must be encrypted at rest, but it mentions encryption as potentially appropriate, and these days many clients will insist on it. Heroku, Railway etc all say their databases are encrypted at rest, and AWS offer database encryption. Queries: Can I double-check that none of the databases you offer have anything that could be described as encryption at rest and that you have no plans to change that? (I'm sorry to ask this yet again but I've read a Railway forum where there was evidently some confusion about different types of encryption, and their answer changed No to Yes.) Do you have any suggestions for someone who would like to continue using PA but may have clients who will need to have the "data encrypted at rest" box ticked?

Cannot uninstall python package Disk Quota exceeded

Mon, 22 Dec 2025 19:15:26 +0000

That's the thing. I deleted everything unused. I cannot perform any disk operations on python packages. Please increase my disk size temporarily.

Cannot uninstall python package Disk Quota exceeded

Mon, 22 Dec 2025 16:38:59 +0000

Have a look at [this help page](https://help.pythonanywhere.com/pages/DiskQuota/).

Cannot uninstall python package Disk Quota exceeded

Mon, 22 Dec 2025 10:18:45 +0000

Downgraded from paid account to free account. Cannot delete pytorch. Please help

Always on is running but not in tasks

Sun, 21 Dec 2025 08:32:16 +0000

Thanks for letting us know.

Always on is running but not in tasks

Sat, 20 Dec 2025 16:50:31 +0000

Now its running fine. Solved.

ASGI server

Sat, 20 Dec 2025 08:48:34 +0000

You can [enable HTTPS](https://help.pythonanywhere.com/pages/ASGICommandLine/#enabling-https-for-your-custom-domain-webapp) on ASGI apps, but you can't force HTTPS.

ASGI server

Wed, 17 Dec 2025 11:25:47 +0000

Look, my friend also got ASGI and his sites are created with HTTPS on standard PE domains, if I create sites on my account, then HTTP is created for me and I can't get the site's signature because of this. Your service definitely has the ability to create a Web app with HTTPS on standard domains in the tab. please check my account, maybe something is not enabled. This is critical for me. I can send my friend's account name, where it all works on standard domains. Thanks

ASGI server

Tue, 16 Dec 2025 15:55:42 +0000

We don't have this feature yet for ASGI sites. You can set up HTTPS support though, see [this help page](https://help.pythonanywhere.com/pages/ASGICommandLine/#enabling-https-for-your-custom-domain-webapp).

ASGI server

Mon, 15 Dec 2025 17:39:41 +0000

hi! how can i Force HTTPS on my ASGI interface? I need to do this for domains like *.pythonanywhere.com and not for a private domain. But now, when creating a Web app, only HTTP is created. The api cannot configure domains *.pythonanywhere.com . please help me

ASGI server

Mon, 15 Dec 2025 16:16:17 +0000

You may have to use the API for that. You can find the documentation about using the API to manage an ASGI app [here][1]. [1]: https://help.pythonanywhere.com/pages/ASGIAPI/

ASGI server

Mon, 15 Dec 2025 15:44:47 +0000

hi! how can i Force HTTPS on my ASGI interface?

ASGI server

Mon, 15 Dec 2025 09:25:39 +0000

That's been enabled for your account.