Allow Cloudflare access

Occasionally, you may want to allow edit access to your account for Cloudflare Support. A typical use case might be migrating a complex or sensitive domain over to Cloudflare.

By default, Cloudflare Support does not have edit access to your account.

To enable editing access by Cloudflare Support:

1. In the Cloudflare dashboard, go to the Configurations page. (You must be logged in as a Super Administrator).

   Go to Settings

2. For Editing Permission, switch the toggle to On.

3. Select a duration.

4. Click Approve.

Note

In an emergency, Cloudflare Support can override your Editing Permissions and make updates to your account, but your Super Administrator will receive an email and the action will be recorded in your Audit Logs with an Action of Break glass.