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Michelle knows her stuff and in a half-hour chat she gave me some good suggestions related to customer care, advertising my business, and measuring interaction. This was particularly valuable for me as I handle this side of the business myself, but I am sure that any business of any size would have something that they could learn from Michelle.
During a brief conversation Michelle showed me the benefits of speaking more regularly with my clients and inspired me to take action.
I now hold regular Technical Business Reviews, which focus on my clients’ business. I give advice that helps them deliver their goals.
Our relationships and trust in my business are growing stronger.
I recently had the pleasure of meeting Michelle and from our initial conversation it was evident that Michelle possesses a deep understanding of customer experience dynamics. Her communication skills are exemplary. Michelle has the ability not only to identify areas for improvement but also to offer practical solutions. What truly sets her apart is her passion for the work she does. I wholeheartedly recommend Michelle to any business seeking to elevate its customer relationships and overall success.