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14,495 Topics
41,691 Replies
35,256 Members

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Strategic advice

205 topics

DevphoenixActive Contributor III

Developer Group

API Enhancement Request – Include Email Profile Count in List API Response

Hi Klaviyo Team,I’ve been reviewing the current Developer API documentation and noticed that the /lists/{list_id}/profilesendpoint does not return the total count of email profiles associated with the list.For example, my list with ID VAZemD contain

mkren47Contributor I

API - Get count of subscribers in List or Segment

I haven’t been able to find any endpoint where I can retrieve the count of subscribers to a given list or segment. Trying to get a count from api/v2/group/LIST_OR_SEGMENT_ID/members/all would take too long and probably trip the rate limit with my li

emilywilsonContributor I

Marketing

Interface Woe... Lists & Segments

Does anyone know if Klaviyo will ever update the Lists & Segments interface so that it doesn’t cut off halfway down the page? I can’t imagine why it wouldn’t be possible since the Inactive Segments interface takes up the full page and you can cho

suyogpContributor I

I checked the klaviyo onsite tracking, it is working. it is tracking all events except for added to cart metric. i tried a lot but can't get that metric. when i try creating a cart abandoned flow it says “We have not received any recent Added to Cart

JaydeepPatelContributor I

Developer Group

Issue while creating form via API

I am attempting to create the form through the API, but I am encountering the following error:{ "errors": [ { "id": "a3afc810-5780-4d31-9d9e-ff0b50ae986c", "status": 500, "code": "error", "title":

6610

4 hours ago

A

AndrewKContributor IV

Marketing

Products in Product Block all display price as $0

Hello!When using a Product Block (in a flow or campaign email) and selecting the product price option, it shows all the products as $0.I’m using Magento 2.See example here:Product Block prices appear as $0 Here is my data feed if that helps at all:Da

LB3000Problem Solver I

Marketing

Klaviyo form loading very slowly or not at all

I have a Shopify site and have tried embedding a Klaviyo form in this landing page - https://2xedge.com/pages/black-friday - in two ways:using the Shopify “app embed” section in the page template taking the code snippet provided by Klaviyo and pastin

343

4 hours ago

H

HuesAndTonesContributor I

Marketing

Unable to upgrade billing plan

I am trying to upgrade to a higher plan from the existing free plan. I added my billing information successfully and trying to pay. When I paid the bill, I received an email to confirm my payment. When I clicked the Confirm Payment button in the emai

HappyGilmore456Contributor I

Strategic advice

Can Returning to Our Previous Domain Restore Inbox Placement

We recently completed a rebrand. Our original domain had a strong email reputation, but the new domain is still building its deliverability and currently has a poor reputation. If we temporarily switch back to the old domain for Black Friday and Cybe

ahutchContributor I

How to add an email subscribe link to a flow

I am setting up a Post-Purchase Flow and as part of that flow I would like to invite buyers to sign up for my email list. I have already set up a Welcome Flow with a pop-up sign-up form on the website that provides a 15% coupon for signing up. How ca

emilywilsonContributor I

Marketing

Interface Woe... Lists & Segments

Does anyone know if Klaviyo will ever update the Lists & Segments interface so that it doesn’t cut off halfway down the page? I can’t imagine why it wouldn’t be possible since the Inactive Segments interface takes up the full page and you can cho

suyogpContributor I

I checked the klaviyo onsite tracking, it is working. it is tracking all events except for added to cart metric. i tried a lot but can't get that metric. when i try creating a cart abandoned flow it says “We have not received any recent Added to Cart

JaydeepPatelContributor I

Developer Group

Issue while creating form via API

I am attempting to create the form through the API, but I am encountering the following error:{ "errors": [ { "id": "a3afc810-5780-4d31-9d9e-ff0b50ae986c", "status": 500, "code": "error", "title":

6610

4 hours ago

L

LB3000Problem Solver I

Marketing

Klaviyo form loading very slowly or not at all

I have a Shopify site and have tried embedding a Klaviyo form in this landing page - https://2xedge.com/pages/black-friday - in two ways:using the Shopify “app embed” section in the page template taking the code snippet provided by Klaviyo and pastin

343

4 hours ago

H

HappyGilmore456Contributor I

Strategic advice

Can Returning to Our Previous Domain Restore Inbox Placement

We recently completed a rebrand. Our original domain had a strong email reputation, but the new domain is still building its deliverability and currently has a poor reputation. If we temporarily switch back to the old domain for Black Friday and Cybe

121

5 hours ago

talha.hussainProblem Solver II

Analytics

How can I find this recipient or identify them inside Klaviyo?

I received a reply to one of my Klaviyo campaigns, but the reply came from a no-reply email address, and when I try to look up the person in Klaviyo, the email address does not exist in my Profiles.I want to search for this recipient (or find out who

marymContributor I

How Does Klaviyo Track Subscription Payment Succeeded?

Hey everyone! We’ve sent a campaign to people who already have active subscriptions, but Klaviyo is tracking revenue from it, even though these contacts were already subscribed before the send.We’re trying to understand why Klaviyo is attributing Sub

SwethaContributor I

Does the free Klaviyo plan include access to Flows for automated push notifications? And are there any limitations on which flows I can use?

152

6 hours ago

C

cbzhuActive Contributor IV

Marketing

Distorted Pop Up for Black Friday

For some reason when I publish this pop up to our website, all of the text design gets distorted. What might be causing this and how can I fix it? Attached are the image of it live on the website vs. Klaviyo design.

163

12 hours ago

s0lidActive Contributor III

Strategic advice

Spambots are hitting my abandoned checkout flow

Hello,Im getting high bounced rate with my abandoned checkout flow and it’s hitting my deliverability.On checking all of it are spam emails. What’s the best way to filter this emails so klaviyo won’t send emails to bots?

374