This is by far the worse app I have ever used. Unfortunately, I love AGT or I would never use it. The problem with the app is that NBC is too worried about shoving ads down our throats and there in lies the glitch. The most recent problem is when using IOS and trying to mirror to my Roku device, AGT starts over from the beginning even if you move it ahead to where you left off, it jumps back to the beginning and freezes on the same commercial. Over and over. So you have to watch it from the beginning, continuously, or it will freeze and kick you out or just start over. You would think one of the largest media companies in the world could do better however, they continue top my list of worse app every year since 2015.

I grew up on NBC. I generally love their shows, from Seinfeld to Superstore. That “ding-ding-ding” is a sound I like. However, this app is disappointing. Why? Because I cannot pay to use it or to not be bothered by commercials. I am a millennial, I have come to love that for 3-5$ dollars more a month I don’t have to watch commercials. Plus a subscription cost, perhaps you can fund some shows that have been cancelled that have a strong following, like giving us some form of closure on Dracula or Emerald City. By subscribing, to the NBC app, you can offer the news or sports as an added bonus. Alas, I can watch NBC news without any subscription. Which is great on your part NBC but as an app business model it’s not ideal. People like watching Nightly News. Additionally, if you want to stream original programming, just allowing people to subscribe at a cost can help fund aforementioned original programs. I had to login, with my mother’s Cable account in order to use the app. Which is annoying, and should be unnecessary as regular TV is dying in most city areas. I would’ve paid 5-7$ a month just to watch NBC (WITH commercials 🙄) and I would’ve paid because it’s the only place to find some programs I love. C’mon NBC, it’s 2021. You should focus on your streaming platform, I thoroughly enjoy Peacock, why aren’t all of your shows on peacock!? I have to use two NBC applications ...

It’s a shame that this company was allowed the broadcast rights to the premier league soccer. NBC app never works and always glitches to where you can’t watch live tv on any streaming device, how can you have this main tv app be so bad when your NBC sports Gold (another program I have to PAY for for access to Premier league soccer) for the most part works fine. This has been an ongoing issue for over a year and still no fix. Consumers pay hundreds of dollars to them and they can’t correct issues that don’t have with other companies like ESPN app. If I am required to pay for access to premier league games you should allow me the ability to watch all games thru your companies various platforms, not having your NBC sports channel competing with the main NBC channel. I’m sure if I was lodging a complaint to watch American football it would be fixed quickly but for soccer (the most popular WORLD sport) they won’t do anything about it. NBC I hope you see this and have a fix before the new year starts or you can expect more viewers will reach out to the premier league to have them look for new partners for broadcast rights!

No other app has these issues. On live TV, the volume is very low. This is an ongoing problem for many, as we were able to find forums for fixing this at some level. But fixing it meant changing a setting on the TV that makes 100% volume similar to 50% on any other app or medium. Hard to enjoy football when the announcers are essentially whispering. Then, if you forget you have turned everything to 100%, you burn your eardrums when you put on any app that does not have this volume issue. The foregoing is about live TV. The app doesn’t have this issue with on demand content. For on demand content: when you cast it, the voices frequently become distorted, resulting in the need to re-cast it. Interestingly, these issues do not present on the Peacock app. Come on NBC. You are a billion dollar company. You have to have someone whose job it is to fix this. In the alternative, give up your contract to host football. If you can’t figure out volume, football may not be your lane.