Barclays US

Name: Barclays US
Rating: 4.9 (427718 reviews)
Author: Barclays Bank Delaware

Safe. Convenient. Rewarding.

Free

428K Ratings
Ages

4+
Years
Category

Finance
Developer

Barclays Bank Delaware
Language

EN
English
Size

159.5
MB

Access your account anywhere, anytime with the Barclays US App. With biometric login, customized notifications, mobile wallets, easy direct deposits and online transfers, banking online or using your credit card is faster and easier. If you already have a credit card login with Barclays, you can use the same online credentials. If not, and you already have a Barclays Savings or CD account, you can set up an online account through the app. Faster • Digital wallet: pay with just a tap. Add your card to Google Pay ™ or Samsung Pay and replace your cards and cash • Biometric login: skip the password. Log in quickly and securely with your fingerprint • Rewards: all your rewards at your fingertip • Online transfers to and from other banks Easier • Quick and easy payments • View all your accounts in one place • Spend Analyzer: get a big picture view of your spending with our handy tool • Free online access to your FICO® Credit Score • Direct deposit to make saving simple and easy • No monthly maintenance fees on savings accounts Safer • Card control: lost card? Not a problem. Lock your card instantly • Notifications: personalized alerts and push notifications • Replace your card: get a new card in just a few easy steps • Secure, 24/7 online access to your funds FICO is registered trademark Of Fair Isaac Corporation in the United States and other countries.

Ratings & Reviews

4.9

out of 5

428K Ratings

Multiple Flaws
07/01/2022

Reggaegirl39
Barclays took over Gap credit card and in just the set up of my account I came across multiple errors. First of all at some point during the set up it asks you to select a primary number for text from a drop down box but the only thing in the drop down box is “select.” This app also does not allow you to get alerts for purchases and security by text only by email. I big step down from the previous bank that had the Gap card. My career doesn’t afford me the option of sitting in front a computer to check my email, so it would be a good 12 hours minimum before I realized that someone was using my card.The app also asks you to answer security questions when you are setting up the alerts, not sure where these questions came from but clearly they don’t know my life as well as me because it kept telling me there was an error and I could not complete the set up. That’s question we’re not the ones set up earlier in the process but either way if I chose the actual correct answers it while not let me move forward. Very disappointed as the previous company was so much better. WHO DOESN’T ALLOW TEXT NOTIFICATIONS.

Developer Response
Hello. We're sorry for your experience on our app. Please contact our social media team via Facebook or Twitter, so we may look into your concerns and document your feedback. In your message you can mention that the App Review team have asked that you get in touch. Many thanks, Salah https://www.facebook.com/BarclaysBankUS/ or @AskBarclaysUS
Multiple Flaws
07/01/2022

Reggaegirl39

Barclays took over Gap credit card and in just the set up of my account I came across multiple errors. First of all at some point during the set up it asks you to select a primary number for text from a drop down box but the only thing in the drop down box is “select.” This app also does not allow you to get alerts for purchases and security by text only by email. I big step down from the previous bank that had the Gap card. My career doesn’t afford me the option of sitting in front a computer to check my email, so it would be a good 12 hours minimum before I realized that someone was using my card.The app also asks you to answer security questions when you are setting up the alerts, not sure where these questions came from but clearly they don’t know my life as well as me because it kept telling me there was an error and I could not complete the set up. That’s question we’re not the ones set up earlier in the process but either way if I chose the actual correct answers it while not let me move forward. Very disappointed as the previous company was so much better. WHO DOESN’T ALLOW TEXT NOTIFICATIONS.
Developer Response 07/26/2022
Hello. We're sorry for your experience on our app. Please contact our social media team via Facebook or Twitter, so we may look into your concerns and document your feedback. In your message you can mention that the App Review team have asked that you get in touch. Many thanks, Salah https://www.facebook.com/BarclaysBankUS/ or @AskBarclaysUS
Pretty good but it would be nice if the current balance was an easy payment option
03/18/2018

Lisa cushman
In general, I find this to be a pretty good app. My only issue with it, and the reason that I gave it four instead of five stars, is that when you pay your credit card, the current balance is not an option that you can select. So I pay my credit card multiple times per month to avoid debt. However, to pay my current balance, as opposed to the statement balance or the minimum payment, which are the only pre-filled options, I have to remember the balance and type it in in the other amount field. I know that it may seem weird that somebody would pay their balance off before it was due, but if I do this, I’m probably not the only one. All my other credit cards offer a choice to pay the current balance, where the current balance is already filled in. It would be great if you could add this feature, as it would save a lot of time and hassle.
Pretty good but it would be nice if the current balance was an easy payment option
03/18/2018

Lisa cushman

In general, I find this to be a pretty good app. My only issue with it, and the reason that I gave it four instead of five stars, is that when you pay your credit card, the current balance is not an option that you can select. So I pay my credit card multiple times per month to avoid debt. However, to pay my current balance, as opposed to the statement balance or the minimum payment, which are the only pre-filled options, I have to remember the balance and type it in in the other amount field. I know that it may seem weird that somebody would pay their balance off before it was due, but if I do this, I’m probably not the only one. All my other credit cards offer a choice to pay the current balance, where the current balance is already filled in. It would be great if you could add this feature, as it would save a lot of time and hassle.
3.5 hours later
08/14/2021

Frito/Fargo
After 3 1/2 hours of trying to purchase a train ticket in Spain online and speaking with six separate customer service representatives at Barclay MC and trying to purchase the ticket four times I finally gave up. During the process of trying to purchase the ticket I was informed Barclay had a mobile app where I could schedule by international travel by using the “Tools”. Since I was on hold with Barclay I thought I would give the app a try. The reviews did not look encouraging. I awarded a one star rating for a very simple reason. Nowhere on the homepage is there any indication of how to get to the tools menu. Absolutely nothing indicated where or what to click to go to the tools menu. The fifth customer service rep I was transferred to was the web specialist. She had no idea how the mobile app worked and could not help me find the tools menu. She and the previous representative offered to schedule my travel. I understand they will do that for me but if they’re going to have an app that they advertise in anyway whatsoever has the capability, it should work. I gave up trying to make the purchase on the Barclay MasterCard.It’s a mystery to me but why my personal bank Visa card worked without an issue is beyond me. I had my ticket within five minutes after using the visa card and I don’t understand what the difference was. I entered everything the same way.

Developer Response
Hi Frito, If you'd like to enter a travel notification through the app, click on the Menu bar, then choose Travel Notification from the options below. From there, click Add a New Trip and follow the prompts. For any issues experienced while making a purchase, contact our social media team via Facebook or Twitter. In your message you can mention that the App Review team have asked that you get in touch. Many thanks. ^JH https://www.facebook.com/BarclaysBankUS/ @AskBarclaysUS
3.5 hours later
08/14/2021

Frito/Fargo

After 3 1/2 hours of trying to purchase a train ticket in Spain online and speaking with six separate customer service representatives at Barclay MC and trying to purchase the ticket four times I finally gave up. During the process of trying to purchase the ticket I was informed Barclay had a mobile app where I could schedule by international travel by using the “Tools”. Since I was on hold with Barclay I thought I would give the app a try. The reviews did not look encouraging. I awarded a one star rating for a very simple reason. Nowhere on the homepage is there any indication of how to get to the tools menu. Absolutely nothing indicated where or what to click to go to the tools menu. The fifth customer service rep I was transferred to was the web specialist. She had no idea how the mobile app worked and could not help me find the tools menu. She and the previous representative offered to schedule my travel. I understand they will do that for me but if they’re going to have an app that they advertise in anyway whatsoever has the capability, it should work. I gave up trying to make the purchase on the Barclay MasterCard.It’s a mystery to me but why my personal bank Visa card worked without an issue is beyond me. I had my ticket within five minutes after using the visa card and I don’t understand what the difference was. I entered everything the same way.
Developer Response 08/27/2021
Hi Frito, If you'd like to enter a travel notification through the app, click on the Menu bar, then choose Travel Notification from the options below. From there, click Add a New Trip and follow the prompts. For any issues experienced while making a purchase, contact our social media team via Facebook or Twitter. In your message you can mention that the App Review team have asked that you get in touch. Many thanks. ^JH https://www.facebook.com/BarclaysBankUS/ @AskBarclaysUS
Dark mode overdue
Mar 5

8 bit snow
Update: Thank you for the response. Bumped to 3 stars because I do appreciate the acknowledgment. However, I don’t use any social media mentioned. No Meta. No X. Because reasons I’m sure I share with much of the customer base. Hmmmm. Wish there was another way to register this request. A request that literally everyone who uses the app checking their balance at night dearly wants. I get this is an added QA burden. It does come with a cost. However, supporting dark mode is fairly easy if devs follow iOS conventions. And even if not native app, cross platform solutions do provide ways to support this feature that is now SIX YEARS OLD. Please just submit a ticket or register my request for the product team to get it on their radar. I promise there are far more people wanting this than reviews might indicate. Especially those with disabilities who aren’t exactly thrilled with the “invert” accessibility setting.Previous:It’s 2025. Dark mode became a thing years ago. Barclays has had plenty of time now. My credit union app supports dark mode. So does Fidelity Investments. Think AMEX does as well.

Developer Response
Hello. We are sorry for your experience as our mobile app doesn't support dark mode, and we would like to notate your feedback on the account. Please contact us on Social Media via Facebook, X formerly known as Twitter or Instagram. Thank you, Salah Https://www.facebook.com/BarclaysBankUS/ or @AskBarclaysUS, @BarclaysBankUS
Dark mode overdue
Mar 5

8 bit snow

Update: Thank you for the response. Bumped to 3 stars because I do appreciate the acknowledgment. However, I don’t use any social media mentioned. No Meta. No X. Because reasons I’m sure I share with much of the customer base. Hmmmm. Wish there was another way to register this request. A request that literally everyone who uses the app checking their balance at night dearly wants. I get this is an added QA burden. It does come with a cost. However, supporting dark mode is fairly easy if devs follow iOS conventions. And even if not native app, cross platform solutions do provide ways to support this feature that is now SIX YEARS OLD. Please just submit a ticket or register my request for the product team to get it on their radar. I promise there are far more people wanting this than reviews might indicate. Especially those with disabilities who aren’t exactly thrilled with the “invert” accessibility setting.Previous:It’s 2025. Dark mode became a thing years ago. Barclays has had plenty of time now. My credit union app supports dark mode. So does Fidelity Investments. Think AMEX does as well.
Developer Response Mar 3
Hello. We are sorry for your experience as our mobile app doesn't support dark mode, and we would like to notate your feedback on the account. Please contact us on Social Media via Facebook, X formerly known as Twitter or Instagram. Thank you, Salah Https://www.facebook.com/BarclaysBankUS/ or @AskBarclaysUS, @BarclaysBankUS

Thank you for using the Barclays mobile app. New in this release: - Minor bug fixes and improvements.

Version 8.5.7

Oct 24

Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Accessibility

Information

Seller
Size
Category
Compatibility
Languages
Age Rating
Copyright

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Barclays US

Safe. Convenient. Rewarding.

Ratings & Reviews

What’s New

Version 8.5.7

App Privacy

Data Linked to You

Data Not Linked to You

Accessibility

Information

Supports

Wallet

More by Barclays Bank Delaware

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