Allstate® Mobile

Name: Allstate® Mobile
Rating: 4.8 (1132545 reviews)
Author: Allstate Insurance Company

Finance

Free

1.1M Ratings
Ages

4+
Years
Category

Finance
Developer

Allstate Insurance Company
Language

EN
English
Size

346.1
MB

Stay covered & in control · Access digital ID cards and add them to Apple Wallet* (even available offline) · Pay bills securely with options like Apple Pay, Google Pay and bank transfers · View policies, manage claims and upload documents · Find trusted repair shops with Good Hands® Repair Network Drive smarter & save · Get safe-driving rewards and feedback with Drivewise®** · Quickly connect with help using crash detection · Find the best gas prices near you with GasBuddy® More ways to protect what matters · Be prepared with alerts about extreme weather in your area · See your home’s greatest climate risks‡ · Get 24/7 roadside help when you need it · Stay ahead of fraud with Allstate Identity Protection *Disclaimer: Electronic proof of insurance not accepted by law enforcement or departments of motor vehicles in all states. **Drivewise savings not available in CA. Subject to terms & conditions. Smartphone & download of Allstate app with activation of Drivewise required. Savings based on driving behavior & may vary by state. In some states, participation in Drivewise allows Allstate to use your driving data for purposes of rating. While in some states your rate could increase with high-risk driving, safer drivers will save with Drivewise. ‡This tool is being provided for informational purposes only and may not be applicable to all situations. Use of this tool will not directly affect your coverage or insurance rates.

Ratings & Reviews

4.8

out of 5

1.1M Ratings

Drivewise
02/01/2024

Drivewise not
I have been having problems with my Drivewise. I have called the center followed all their steps, have viewed the video, done everything, downloaded the app again, is very upsetting is refreshed the app, turned off my phone and still no trips have been logged. I called after my January 19th, trip, after waiting 4 days to see if it showed up, since then I took a trip on January 24th which I had notified the person I spoke to (Joy) and took another trip on January 28th, and planning another trip today January 30th, and nothing has been logged. I will be checking on this and call back on January 31st exactly one week after I spoke with Joy she said if nothing was logged to call in one week. I HAVE BEEN TAKING TRIPS and it is very upsetting knowing I am not getting credit for my trips!!!! Please try to resolve this matter.. Thank you. I took a trip today and was surprised it was recorded, but I’m still missing my January 19th, January 28th, and only half of my trip January 30th it recorded my trip there but not the trip back home, so I guess that means I’m still where I was.!!! Let’s hope this keeps working correctly in the future. Thanks again!!!

Developer Response
Sorry you're experiencing issues with the app. Please ensure you've updated your iPhone to the most current version of Apple's operating system and that should fix the issue. For more help, you can contact MobileAppSupport@Allstate.com.
Drivewise
02/01/2024

Drivewise not

I have been having problems with my Drivewise. I have called the center followed all their steps, have viewed the video, done everything, downloaded the app again, is very upsetting is refreshed the app, turned off my phone and still no trips have been logged. I called after my January 19th, trip, after waiting 4 days to see if it showed up, since then I took a trip on January 24th which I had notified the person I spoke to (Joy) and took another trip on January 28th, and planning another trip today January 30th, and nothing has been logged. I will be checking on this and call back on January 31st exactly one week after I spoke with Joy she said if nothing was logged to call in one week. I HAVE BEEN TAKING TRIPS and it is very upsetting knowing I am not getting credit for my trips!!!! Please try to resolve this matter.. Thank you. I took a trip today and was surprised it was recorded, but I’m still missing my January 19th, January 28th, and only half of my trip January 30th it recorded my trip there but not the trip back home, so I guess that means I’m still where I was.!!! Let’s hope this keeps working correctly in the future. Thanks again!!!
Developer Response 01/31/2024
Sorry you're experiencing issues with the app. Please ensure you've updated your iPhone to the most current version of Apple's operating system and that should fix the issue. For more help, you can contact MobileAppSupport@Allstate.com.
My Allstate
05/05/2022

show me the $
I love the whole Allstate rewards. I love playing the games for extra points. I check my points all the time. For me I have always said that good drivers never get rewarded so you pay your car insurance every month but you never use it ‘cause you never get into an accident and your a good driver well people should be rewarded for that like I dish out money to keep and make sure I’m covered in my car and so is my passengers but if you use it if you don’t use it and you are driving every day and you pay your monthly bill you should be rewarded somehow and I think it’s great that you might get a check in the mail for a little reward or did you get points you know for whatever you may use them for but my husband and I are both safe drivers we’ve not been in accident we don’t get tickets we drive very carefully nice to know that somebody out there is actually going to reward us for doing that so thank you and may everybody drive safe and if everybody drove like that there be less accidents

Developer Response
Thank you for your valuable feedback. 💙
My Allstate
05/05/2022

show me the $

I love the whole Allstate rewards. I love playing the games for extra points. I check my points all the time. For me I have always said that good drivers never get rewarded so you pay your car insurance every month but you never use it ‘cause you never get into an accident and your a good driver well people should be rewarded for that like I dish out money to keep and make sure I’m covered in my car and so is my passengers but if you use it if you don’t use it and you are driving every day and you pay your monthly bill you should be rewarded somehow and I think it’s great that you might get a check in the mail for a little reward or did you get points you know for whatever you may use them for but my husband and I are both safe drivers we’ve not been in accident we don’t get tickets we drive very carefully nice to know that somebody out there is actually going to reward us for doing that so thank you and may everybody drive safe and if everybody drove like that there be less accidents
Developer Response 05/10/2022
Thank you for your valuable feedback. 💙
WOULD GIVE ALLSTATE ZERO STARS IF I COULD
04/23/2019

SN WW
Let me start by saying I’ve been with Allstate for 47 years....ever since I moved out of my parents house to attend college I had auto coverage through them. I’ve had both auto and home insurance with them since my first home purchase in 1987. So, think about how many thousands of dollars I’ve paid Allstate in that time period. The tile roof on my current home was inspected by Allstate in 2016 before they would insure the home. Per Allstate the roof was replaced 10 years ago and was in excellent shape. Then the AZ monsoon season came in July of 2018 and blew almost every tile out of alignment and broke more than a few. Five roofing contractors looked at the roof and each one said the roof was in need of full replacement due to the damage. Allstate disagreed. They wanted to “repair” the tile roof with “similar” clay tiles that did not match the San Valle clay tile because it hasn’t been made in many years. Allstate’s first estimate to repair the roof was $700 which doesn’t even cover my deductible. After months of wrangling, (8 months) my roofing contractor was able to get the repair amount up to $14,000 which was just over half what the roof actually cost us. Long story short, I’m no longer with Allstate. They have absolutely no clue what customer service or customer loyalty is all about. 47 years of customer loyalty meant nothing to them....I was just a very expensive premium to them.
WOULD GIVE ALLSTATE ZERO STARS IF I COULD
04/23/2019

SN WW

Let me start by saying I’ve been with Allstate for 47 years....ever since I moved out of my parents house to attend college I had auto coverage through them. I’ve had both auto and home insurance with them since my first home purchase in 1987. So, think about how many thousands of dollars I’ve paid Allstate in that time period. The tile roof on my current home was inspected by Allstate in 2016 before they would insure the home. Per Allstate the roof was replaced 10 years ago and was in excellent shape. Then the AZ monsoon season came in July of 2018 and blew almost every tile out of alignment and broke more than a few. Five roofing contractors looked at the roof and each one said the roof was in need of full replacement due to the damage. Allstate disagreed. They wanted to “repair” the tile roof with “similar” clay tiles that did not match the San Valle clay tile because it hasn’t been made in many years. Allstate’s first estimate to repair the roof was $700 which doesn’t even cover my deductible. After months of wrangling, (8 months) my roofing contractor was able to get the repair amount up to $14,000 which was just over half what the roof actually cost us. Long story short, I’m no longer with Allstate. They have absolutely no clue what customer service or customer loyalty is all about. 47 years of customer loyalty meant nothing to them....I was just a very expensive premium to them.
Unreliable information
11/28/2022

Bopbizz 1
This app is horrible!! I have gotten phone activity because my phone is in my cup holder while driving, I stop and it moves and the app says phone activity. Also got phone activity when using my phone after car is parked. Trip should end when car is parked. And don’t get me started on the braking!! I’ve got hard braking in my driveway! Also sometimes I’m hard braking to avoid some of these idiots on the road from running into me! These apps act as if you’re the only one on the road driving, driving is interactive, sometimes you have to react to what’s going on around you at no fault of your own. Bottom line the app needs some serious tweaking and updating!!! UPDATE: It registers phone activity even if I’m just sitting in my driveway talking on the phone! I pull in my driveway, park my car and make a phone call before going in house. End said phone call pull in garage and it says phone activity at end of trip and shows it was while I was in my driveway! Or if I pull out my garage and get a call before I hit the road, take the call in my driveway, end call and start driving. It says phone activity at beginning of my trip and shows it’s when I’m in my driveway. Just because I’m in my car and it’s running and I’m on the phone doesn’t mean I’m driving smh!

Developer Response
If the app detects a trip it will record phone activity. A trip can be removed at any time via the My Trips screen. Deleted trips do not count toward driving record. This feedback isn’t used currently to calculate rewards, but is used to provide awareness into unsafe driving behavior and encourage safer driving habits.
Unreliable information
11/28/2022

Bopbizz 1

This app is horrible!! I have gotten phone activity because my phone is in my cup holder while driving, I stop and it moves and the app says phone activity. Also got phone activity when using my phone after car is parked. Trip should end when car is parked. And don’t get me started on the braking!! I’ve got hard braking in my driveway! Also sometimes I’m hard braking to avoid some of these idiots on the road from running into me! These apps act as if you’re the only one on the road driving, driving is interactive, sometimes you have to react to what’s going on around you at no fault of your own. Bottom line the app needs some serious tweaking and updating!!! UPDATE: It registers phone activity even if I’m just sitting in my driveway talking on the phone! I pull in my driveway, park my car and make a phone call before going in house. End said phone call pull in garage and it says phone activity at end of trip and shows it was while I was in my driveway! Or if I pull out my garage and get a call before I hit the road, take the call in my driveway, end call and start driving. It says phone activity at beginning of my trip and shows it’s when I’m in my driveway. Just because I’m in my car and it’s running and I’m on the phone doesn’t mean I’m driving smh!
Developer Response 11/28/2022
If the app detects a trip it will record phone activity. A trip can be removed at any time via the My Trips screen. Deleted trips do not count toward driving record. This feedback isn’t used currently to calculate rewards, but is used to provide awareness into unsafe driving behavior and encourage safer driving habits.

What's new in 20.4: - Updated Crash Detection notifications to be more helpful when you need them most. - Claims now showcase improved vehicle details including Year, Make, and Model of your car so that you can quickly find and get updates on your claims. - Customer Protection Reviews – Enables customers to review their current protection and discover opportunities to adjust their coverage to better align with their needs. - Car Maintenance – Enables customers to compare vehicle care providers’ pricing and schedule work at the desired shop. - Introducing Drivewise® Driver score, a personalized score based on driving habits and behaviors, providing feedback on how you are driving, where you are doing great and where you can improve. Not available for all Drivewise users