Mercure Darwin Airport Resort 4 stars

Customer review rating (ALL Rating) 4.0/5 1,384 reviews

Mercure Darwin Airport Resort - Image 1
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Mercure Darwin Airport Resort - Image 3
Mercure Darwin Airport Resort - Image 4
2 Henry Wrigley Drive, Eaton, 0820 DARWIN, Australia

Description

Hotel extras

  • 300 metres from Darwin International Airport, 24 hour airport shuttle service

  • 181 modern rooms suitable for leisure and business travel, set in tropical gardens

  • Hotel Restaurant and Bar, modern Australian cuisine blending flavours of the NT and Asia

  • 2 meeting rooms with modern decor and natural light

  • Relaxing lagoon style swimming pool with sunlounges

Our accommodation(s)

Hotel location

Mercure Darwin Airport Resort

2 Henry Wrigley Drive, Eaton
0820 DARWIN
Australia

GPS:-12.404874, 130.879934

Telephone
Fax +61 8 8920 3344

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Poolhouse Bar & Kitchen

Poolhouse Bar & Kitchen is Darwin’s newest all-day dining destination, where Californian coastal cuisine meets Territory soul.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,384 reviews

TripAdvisor Rating  3.3/5  974 reviews

Customer review rating 4.0/5

Tracey W. Business - Confirmed reviews ALL

Reception staff and Poolside and Cassie customer service staff do a good job and the location and facilities on a whole are exceptional- again the bar staff in the coffee are and the bar staff need to be trained

Customer review rating 4.0/5

Lindsay T. Friends - Confirmed reviews ALL

Booked 2 rooms. First was the deluxe disability bungalow. Always meets our needs and is quiet. Nice to sleep on a Comfortable bed after a month overseas sleeping on some very uncomfortable beds. Also great to have a fridge to keep all our drinks etc in. Second room. Was booked with twin beds. This was upgraded to a room near our bungalow. Was told it was a double bed and queen bed. When we booked in with friends, they had one bed and a pull out couch. Was a little disappointed we weren’t informed one bed was a pull out couch. Which was hard for someone with a knee reconstruction. New restaurant…. Very disappointing. It was along way away from our rooms and is hard when in a wheelchair. It was very noisy and hard to hear the waitstaff and friends when talking. Didn’t really cater for a table of 5 where one is a wheelchair so we’re placed at a very long table near kitchen. Another couple we placed at the end of the table, which wasn’t an issue to us but was Very impersonal and made it hard to talk as a group. Our table was the table they use for breakfast set up. We were hanging out for the seafood basket at ‘Cosie’ restaurant at the old resort location. Very disappointed to find this and other favourites dishes missing on the new menu. A yummy BUT very expensive hamburger. All meals came out very slowly and separately and we were nearly finished our meals as 2 others were just receiving there meals. Must admit, We were disappointed we didn’t eat at the cafe near the pool where the food looked lovely are we left the restaurant to go back to our rooms. Hopefully when old restaurant is renovated some of the old favourites are back on the menu and wheelchair users are considered in the seating arrangements.

Dear Lindsay T., Thank you very much for taking the time to share such a detailed review of your recent stay with us after your travels overseas. We’re delighted to hear that you found the deluxe disability bungalow comfortable and quiet, and that it met your needs after a long trip. It’s great to know you were able to relax and enjoy a good night’s rest. We’re truly sorry to learn of the disappointment regarding your friends’ room setup and the dining experience at our new restaurant. Your feedback about accessibility, communication at check-in, and the dining layout for wheelchair users is extremely valuable, and we apologise for any inconvenience caused. We also appreciate your honest comments about the menu and meal timing — these are areas our team will review closely to ensure better consistency and comfort for all guests. Your suggestion about bringing back some of the popular dishes from our previous restaurant is well noted, and we’ll share this with our culinary team as they continue to refine our offerings. Thank you again for your constructive feedback and for continuing to choose us when you’re in Darwin. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience next time. Warm regards, Novotel, Mercure & Ibis Darwin Airport Resort

Customer review rating 4.5/5

Malcolm D. Business - Confirmed reviews ALL

Sadly only an overnight stay. But all in all a lovely experience.... Will use Mercure again!

Dear Malcolm D., Thank you for sharing your lovely feedback. We are thrilled to hear that you enjoyed your stay and had a positive experience overall. We appreciate your note about missing the resort restaurant poolside and will certainly take this into consideration. We look forward to welcoming you back to Mercure for a longer and even more enjoyable stay in the future. Kind regards, Gede Arif Front Office Assistant Manager Novotel, Mercure, and Ibis Darwin Airport

Customer review rating 5.0/5

Manoj K. S. Business - Confirmed reviews ALL

Good stay

Dear Manoj K. S., Thank you for sharing your feedback. We are pleased to know that you had a good stay with us. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back for an even more exceptional experience in the future. Kind regards, Gede Arif Front Office Assistant Manager Novotel, Mercure, and Ibis Darwin Airport

Customer review rating 4.0/5

Brendan A. Couples - Confirmed reviews ALL

Flying in in the evening, meeting up with my wife, nice time together.

Dear Brendan A., Thank you for your kind feedback. We are delighted to hear that you had a pleasant reunion and enjoyed your time together during your stay. It was our pleasure to host you, and we hope to welcome you both back again soon for another memorable visit. Kind regards, Gede Arif Front Office Assistant Manager Novotel, Mercure, and Ibis Darwin Airport

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Other web-users rate our hotel

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  • 235 reviews 4.8/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.