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]]> http://useronboard.com/how-clickup-onboards-new-users Tue, 27 Aug 2024 00:24:26 -0700

]]> http://useronboard.com/how-zapier-onboards-new-users Mon, 01 Jul 2024 22:52:00 -0700

]]> http://useronboard.com/how-canva-onboards-new-users Mon, 13 May 2024 19:45:15 -0700

]]> http://useronboard.com/how-savvycal-onboards-new-users Wed, 23 Feb 2022 20:59:49 -0800

]]> http://useronboard.com/how-wordpress-onboards-new-users Wed, 30 May 2018 08:18:18 -0700

]]> http://useronboard.com/how-quickbooks-onboards-new-users Thu, 15 Mar 2018 08:39:48 -0700

]]> http://useronboard.com/how-bitcoin-onboards-new-users Wed, 21 Feb 2018 08:01:42 -0800

]]> http://useronboard.com/how-dropbox-onboards-new-users Wed, 04 Oct 2017 08:29:28 -0700

]]> http://useronboard.com/how-paypal-onboards-new-users Thu, 29 Jun 2017 09:12:30 -0700 Approx. reading time: just a couple minutes, despite insane slide count (it's a lot of tiny changes from one to the other)

]]> http://useronboard.com/how-united-onboards-new-users Wed, 12 Apr 2017 05:05:33 -0700 ( check out Part 1 if you haven't already! )

]]> http://useronboard.com/how-supermariorun2-onboards-new-users Thu, 09 Feb 2017 08:50:57 -0800 ( after seeing this, check out Part 2 ! )

]]> http://useronboard.com/how-supermariorun-onboards-new-users Fri, 13 Jan 2017 05:24:28 -0800

]]> http://useronboard.com/how-virginamerica-onboards-new-users Fri, 09 Dec 2016 08:50:15 -0800 ( check out Part 1 if you haven't already! )

]]> http://useronboard.com/how-hillary2016pt2-onboards-new-users Wed, 24 Aug 2016 08:51:28 -0700 ( when you're done, check out Part 2! )

]]> http://useronboard.com/how-hillary2016-onboards-new-users Wed, 24 Aug 2016 08:51:27 -0700

]]> http://useronboard.com/how-tidal-onboards-new-users Fri, 22 Jul 2016 05:45:10 -0700

]]> http://useronboard.com/how-zendesk-onboards-new-users Wed, 15 Jun 2016 06:10:14 -0700

]]> http://useronboard.com/how-musically-onboards-new-users Thu, 07 Apr 2016 05:24:08 -0700 Quartz just has the best onboarding and you should totally check it out.

]]> http://useronboard.com/how-quartz-onboards-new-users Tue, 16 Feb 2016 08:32:15 -0800 Upon its release, Kim Kardashian's new app, Kimoji, sold so many units that it nearly broke the App Store. At one point, it was selling over $1mm per MINUTE. What followed for all the people who bought it? Peep it here!

]]> http://useronboard.com/how-kimoji-onboards-new-users Wed, 27 Jan 2016 12:01:33 -0800 Peach is the darling of the app world right now, and their onboarding has been heralded as one of the best ever from a newcomer. Care to see why?

]]> http://useronboard.com/how-peach-onboards-new-users Thu, 14 Jan 2016 06:13:23 -0800 Headspace has gotten millions of people into an ongoing meditation routine over the past couple years. How?

]]> http://useronboard.com/how-headspace-onboards-new-users Thu, 07 Jan 2016 10:03:49 -0800 Unroll.Me has helped millions of users manage billions (probably?) of email subscriptions. How?

]]> http://useronboard.com/how-unrollme-onboards-new-users Thu, 17 Dec 2015 08:05:40 -0800 Waze has well over 50 million users (dating back to the stone ages of 2013), and just provided a big design revamp. How will they be onboarding their next 50 mil?

]]> http://useronboard.com/how-waze-onboards-new-users Wed, 18 Nov 2015 08:32:54 -0800 IFTTT's mobile onboarding had been whispered to be really good, so I thought I'd check it out myself!

]]> http://useronboard.com/how-if-onboards-new-users Thu, 01 Oct 2015 08:35:37 -0700 Back in 2013, Skype reported having 300 million users, which would have made them more populous than the 4th largest country in the world. If they've kept growing like they were since, they're almost definitely now the 2nd. How did they get so many users?

]]> http://useronboard.com/how-skype-onboards-new-users Wed, 02 Sep 2015 05:43:09 -0700 Ashley Madison was recently hacked, threatening to expose the personal details of 38 million affair-having users of their site. This also prompts the realization "holy cow! they had 38 million users?!" How did they onboard them all? Read on to find out!

]]> http://useronboard.com/how-ashleymadison-onboards-new-users Thu, 06 Aug 2015 06:06:58 -0700 Apple just threw its hat into the music streaming ring. Will its onboarding make or break its ability to oust the likes of Spotify, Rdio, and others?

]]> http://useronboard.com/how-applemusic-onboards-new-users Wed, 01 Jul 2015 06:10:14 -0700 I've long found myself RSVPing through Eventbrite, but never knew firsthand what it was like to create an event. That changes today!

]]> http://useronboard.com/how-eventbrite-onboards-new-users Thu, 11 Jun 2015 06:13:50 -0700 Hulu's onboarding is very quick. It's also curiously slow. How could this be? Read on!

]]> http://useronboard.com/how-hulu-onboards-new-users Fri, 08 May 2015 08:08:03 -0700 Meerkat. Periscope. Titans of industry in our time*. How do they hold a mirror up to our lives?

*The last couple weeks

]]> http://useronboard.com/how-periscope-onboards-new-users Thu, 02 Apr 2015 12:57:45 -0700 Many have asked for an "ecommerce onboarding" teardown, and the timing was finally perfect as I needed to run up the first batch of UserOnboard stickers. Let's see how things fare!

]]> http://useronboard.com/how-stickermule-onboards-new-users Thu, 19 Mar 2015 04:20:06 -0700 Rdio has long been heralded for being the designer's choice for streaming and curating music. Their product is beautiful, but what's it like getting started with them?

]]> http://useronboard.com/how-rdio-onboards-new-users Wed, 25 Feb 2015 09:30:44 -0800 Timehop has well over 12 million users, a staggering 6 million of which use the product every single day. How did an app with a user count equivalent to the population of Paris get so many people through the door at all, let alone coming back so often?

]]> http://useronboard.com/how-timehop-onboards-new-users Fri, 06 Feb 2015 00:55:00 -0800 Duolingo has 60 million users, which means they're about as big as... Italy. I try not to rate onboarding experiences against each other, but this one is simply one of the very best. Enjoy!

]]> http://useronboard.com/how-duolingo-onboards-new-users Tue, 20 Jan 2015 08:08:41 -0800 Kickstarter's impact is extremely impressive and almost definitely needs no introduction. Still, even I was shocked to find that they've handled over $1billion in pledges so far! Oh, and the Kickstarter project I made in this teardown is up and running!

]]> http://useronboard.com/how-kickstarter-onboards-new-users Fri, 21 Nov 2014 02:09:20 -0800 Gmail is the #1 email service provider in the world. How do they top themselves? By rolling out their own competing product! But is the onboarding any good?

]]> http://useronboard.com/how-inbox-onboards-new-users Wed, 29 Oct 2014 11:49:46 -0700 Yo is legitimately sticking around, as evidenced by passing the 1 million user mark back in August 2014. Could their (partially INGENIOUS) onboarding experience have anything to do with that?

]]> http://useronboard.com/how-yo-onboards-new-users Fri, 03 Oct 2014 05:54:54 -0700 Right now, somewhere between 1/6 and 1/5 of households in the US are collecting food stamps, a safety net service affecting nearly 50 million lives. How is this service being delivered to those with the least of means?

]]> http://useronboard.com/how-oregonsnap-onboards-new-users Tue, 23 Sep 2014 10:57:39 -0700 Twitter has north of 270 million active users, and their previous onboarding flow brought in more than two thirds of that over the span of three years. That leaves some mighty big shoes to fill for their brand new flow -- wanna see how it stacks up?

]]> http://useronboard.com/how-twitter-onboards-new-users Wed, 03 Sep 2014 04:16:32 -0700 The Mailbox team is certainly no stranger to building up pre-launch buzz, and they've done a heck of a job with the invite system for their new Mac app. Let's get right to it!

]]> http://useronboard.com/how-mailbox-onboards-new-users Wed, 20 Aug 2014 04:49:56 -0700 Foursquare famously "Qwikster-ed" their check-in service to take a bold new direction. Does the new app's onboarding experience help its users find the way?

]]> http://useronboard.com/how-foursquare-onboards-new-users Tue, 12 Aug 2014 08:26:30 -0700 Asana carries significant Facebook founder cred and a significant user base that includes the likes of Airbnb, Dropbox, Pinterest, and Uber. Let's see how their new iOS app hopes to bring even more in!

]]> http://useronboard.com/how-asana-onboards-new-users Wed, 30 Jul 2014 08:19:13 -0700 According to Snapchat's May 2014 report, they're sending roughly 1.5 billion photos every two days. Whoa! Ever curious, I got to the bottom of how they got so many people to join in to begin with.

]]> http://useronboard.com/how-snapchat-onboards-new-users Mon, 14 Jul 2014 04:14:15 -0700 Instagram, now well over 150 million users strong, exploded on the scene as one of the most rapidly-adopted products in the history of the world. How are things looking these days, over two years after it was acquired by Facebook?

]]> http://useronboard.com/how-instagram-onboards-new-users Wed, 02 Jul 2014 02:06:56 -0700 I rarely pull out the "orange pen" as often as I did with this teardown, but Slingshot's onboarding is quite a mixed bag. It's a brand-new app, though, and I'm very excited to see where they iterate from here!

]]> http://useronboard.com/how-slingshot-onboards-new-users Wed, 18 Jun 2014 05:45:12 -0700 Simply put, if Slack's first-run experience was an Olympic medal, it would be gold. The level of detail, personality, and ingenuity is basically without parallel. Take notes on this one!

]]> http://useronboard.com/how-slack-onboards-new-users Fri, 30 May 2014 03:22:01 -0700 When you think ecommerce, you think Shopify. That couldn't have happened without an amazing onboarding experience, and I can honestly say this is one of the best I've reviewed to date!

]]> http://useronboard.com/how-shopify-onboards-new-users Wed, 30 Apr 2014 09:09:55 -0700 With its 70 million users, Pinterest would be one of the 20 biggest countries in the world - bigger than France or Italy, even! Wanna see how they managed to get so many people up and running?

]]> http://useronboard.com/how-pinterest-onboards-new-users Wed, 02 Apr 2014 07:28:44 -0700 Pocket just turned 2 years old and already has over 11 million users - they must be doing something right to have such a huge growth rate, and their excellent onboarding clearly must be a big part of it!

]]> http://useronboard.com/how-pocket-onboards-new-users Tue, 01 Apr 2014 00:00:00 -0700 After passing Hotmail in 2012 as the world's #1 email service with a sorta-impressive 425 million users(!), it can only be assumed that they've grown in the years since. Wanna see how it's done in Gmail town?

]]> http://useronboard.com/how-gmail-onboards-new-users Fri, 14 Mar 2014 08:59:58 -0700 LiveChat is one of the leading chat services out there, and their short, sweet & good-looking onboarding experience just might have something to do with it!

]]> http://useronboard.com/how-livechat-onboards-new-users Tue, 04 Mar 2014 01:36:14 -0800 WhatsApp made some minor news for their modest acquisition of $19 billion dollars, so it made sense to get to the bottom of how they managed to onboard 450 million active users! The key? Speed.

]]> http://useronboard.com/how-whatsapp-onboards-new-users Thu, 20 Feb 2014 11:14:35 -0800 Evernote provides a suite of products and merchandise aimed to help you better "collect and find everything that matters." Their multi-faceted product offering led to some unique onboarding challenges - there's lots to learn from with this one!

]]> http://useronboard.com/how-evernote-onboards-new-users Fri, 14 Feb 2014 12:02:48 -0800 With just under 16 million members in nearly 200 countries, Meetup has to be doing something right with their onboarding experience. What might that be? Let's check it out!

]]> http://useronboard.com/how-meetup-onboards-new-users Fri, 31 Jan 2014 10:46:24 -0800 Ask around about the best onboarding experiences out there, and Quora's flow is likely to come up. That's for good reason - it's brief, it's effective, and it's even kind of fun!

]]> http://useronboard.com/how-quora-onboards-new-users Wed, 22 Jan 2014 00:49:32 -0800 Tumblr's onboarding is a masterclass in refinement, simplicity, and driving mobile adoption via a desktop workflow. Enjoy!

]]> http://useronboard.com/how-tumblr-onboards-new-users Fri, 10 Jan 2014 10:56:37 -0800 Nobody ever said onboarding needed to be particularly long or complicated (in fact, the opposite is true!), and Buffer's onboarding experience is neither. Check it out for yourself!

]]> http://useronboard.com/how-buffer-onboards-new-users Fri, 03 Jan 2014 00:00:00 -0800 Ever wondered how dating sites onboard new users, but were too afraid to try for yourself? Never fear, here's a safe and easy way to find out!

]]> http://useronboard.com/how-okcupid-onboards-new-users Fri, 27 Dec 2013 00:00:00 -0800 Since Optimizely's the premiere A/B testing software company, one would have to assume their onboarding experience is heavily optimized. You know what? It looks like that's just the case.

]]> http://useronboard.com/how-optimizely-onboards-new-users Wed, 11 Dec 2013 00:00:00 -0800 In order to deliver value in the first run experience, Vimeo has to handle uploading and crunching a gigantic video file - see how they walk that tight rope below!

]]> http://useronboard.com/how-vimeo-onboards-new-users Mon, 02 Dec 2013 00:00:00 -0800 Since InVision is UX software made by UX professionals, you'd have to think their UX might be pretty dialed in. And you'd be right. The body of work here is tremendously impressive, particularly all the supplemental material they've created in order to make getting you up and running a breeze. If I had an "editor's picks" section, this would be at the top.

]]> http://useronboard.com/how-invision-onboards-new-users Wed, 27 Nov 2013 00:00:00 -0800 The LessAccounting team differentiates themselves on personality and compassion, and their onboarding experience totally reflects it. Check it all out below!

]]> http://useronboard.com/how-lessaccounting-onboards-new-users Mon, 25 Nov 2013 00:00:00 -0800 GetResponse's onboarding experience does a LOT of things right, especially in that crucial just-past-signup phase. Check it all out below!

]]> http://useronboard.com/how-getresponse-onboards-new-users Mon, 25 Nov 2013 00:00:00 -0800 Trello comes with an awesome pedigree, being another hit from Joel Spolsky, of Stack Exchange and Fog Creek fame. The setup process is expectedly straightforward, with some nice touches along the way!

]]> http://useronboard.com/how-trello-onboards-new-users Mon, 25 Nov 2013 00:00:00 -0800 Netflix is famous for their data-driven approach to design, and with millions of members, their onboarding process must be pretty dialed in. (spoiler alert: it is)

]]> http://useronboard.com/how-netflix-onboards-new-users Mon, 25 Nov 2013 00:00:00 -0800 37signals is renown for producing clean, no-nonsense products, and their onboarding experience is exactly that. They also have a very cool tactic for getting new users acquainted with the interface!

]]> http://useronboard.com/how-basecamp-onboards-new-users Mon, 25 Nov 2013 00:00:00 -0800