This package provides an application to implement an issue-tracking system.
It implements an application that allows users to submit support issues that need to be tracked by company support people.
Currently, it can:
- Submit a new ticket
- Manage user records to create accounts, login, logout, update user profile
- Verify existing tickets
- Resolve a ticket
In more detail:
Pleiades is a simple and efficient system for creating and managing support requests, designed to facilitate the resolution of infrastructure issues.
It is user-friendly and does not require advanced technical knowledge to operate. Users can register and track tickets in an organized and intuitive manner.
The goal of Pleiades is to provide a practical tool for infrastructure teams to efficiently manage their support requests, ensuring all issues are quickly resolved.
It is an alternative to paid systems, offering a simpler deployment compared to more robust systems like GLPI. |
