<!-- $Id: support.item,v 1.4 2002-01-22 00:21:32 richard Exp $-->
<table border=0 cellspacing=0 cellpadding=2>

<tr class="strong-header">
  <td colspan=4>Item Information</td>
</td>

<tr  bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Title</span></td>
    <td colspan=3 class="form-text"><display call="field('title', size=80)"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Product</span></td>
    <td class="form-text" valign=middle><display call="menu('product')">
    version:<display call="field('version', 5)"></td>
    <td width=1% nowrap align=right><span class="form-label">Platform</span></td>
    <td class="form-text" valign=middle><display call="checklist('platform')"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Created</span></td>
    <td class="form-text"><display call="reldate('creation', pretty=1)">
        (<display call="plain('creator')">)</td>
    <td width=1% nowrap align=right><span class="form-label">Last activity</span></td>
    <td class="form-text"><display call="reldate('activity', pretty=1)"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Empty</span></td>
    <td class="form-text">XXXX</td>
    <td width=1% nowrap align=right><span class="form-label">Source</span></td>
    <td class="form-text"><display call="menu('source')"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Status</span></td>
    <td class="form-text"><display call="menu('status')"></td>
    <td width=1% nowrap align=right><span class="form-label">Rate</span></td>
    <td class="form-text"><display call="menu('rate')"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Assigned To</span></td>
    <td class="form-text"><display call="menu('assignedto')"></td>
    <td width=1% nowrap align=right><span class="form-label">Customer Name</span></td>
    <td class="form-text"><display call="field('customername')"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Superseder</span></td>
    <td class="form-text"><display call="field('superseder', size=40, showid=1)"></td>
    <td width=1% nowrap align=right><span class="form-label">Nosy List</span></td>
    <td class="form-text"><display call="field('nosy')"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">Change Note</span></td>
    <td colspan=3 class="form-text"><display call="note()"></td>
</tr>

<tr bgcolor="ffffea">
    <td width=1% nowrap align=right><span class="form-label">File</span></td>
    <td colspan=3 class="form-text"><input type="file" name="__file" size="80"></td>
</tr>

<tr bgcolor="ffffea">
    <td>&nbsp;</td>
    <td colspan=3 class="form-text"><display call="submit()"></td>
</tr>

<tr class="strong-header">
    <td colspan=4><b>Messages</b></td>
</tr>
<property name="messages">
<tr>            
    <td colspan=4><display call="list('messages')"></td>
</tr>
</property>

<tr class="strong-header">
  <td colspan=4><b>Timelog</b></td>
</tr>
<tr class="form-help">
 <td colspan=4>
  <a href="newtimelog?:multilink=support<display call="plain('id')">:timelog">Log time against this support call</a>
 </td>
</tr>
<property name="timelog">
 <tr>            
   <td colspan=4><display call="list('timelog')"></td>
 </tr>
</property>

<tr class="strong-header">
  <td colspan=4><b>Files</b></td>
</tr>
<tr class="form-help">
 <td colspan=4>
   <a href="newfile?:multilink=support<display call="plain('id')">:files">Attach a file to support call</a>
 </td>
</tr>
<property name="files">
 <tr>            
     <td colspan=4><display call="list('files')"></td>
 </tr>
</property>

</table>