Mercurial > p > roundup > code
comparison doc/FAQ.txt @ 610:8ba4f914de83
reformatted for stx processing.
add troubleshooting - mailgw bouncing.
| author | Engelbert Gruber <grubert@users.sourceforge.net> |
|---|---|
| date | Thu, 14 Feb 2002 08:50:14 +0000 |
| parents | 1d9b10b0efb9 |
| children | 74a7d06449bf |
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| 609:633f2b542146 | 610:8ba4f914de83 |
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| 1 2002-02-05 eg | 1 Roundup FAQ |
| 2 | 2 |
| 3 NOTE: This is just a grabbag, most of this should go into | 3 '$Date: 2002-02-14 08:50:14 $' |
| 4 documentation. | 4 |
| 5 NOTE: This is just a grabbag, most of this should go into documentation. | |
| 5 | 6 |
| 6 Changing HTML layout | 7 Changing HTML layout |
| 7 | 8 |
| 8 Note changes to the files in html take place immediatly without | 9 Note changes to the files in html take place immediatly without |
| 9 restart, even when running roundup-server. | 10 restart, even when running roundup-server. |
| 10 | 11 |
| 12 Displaying whole messages not only the summary | |
| 13 | |
| 14 Modify instance/html/msg.index change:: | |
| 15 | |
| 16 <td><display call="plain('summary')"></td> | |
| 17 | |
| 18 to:: | |
| 19 | |
| 20 <td><pre><display call="plain('content')"></pre></td> | |
| 21 | |
| 22 displays the whole message not only the first line and 'pre' | |
| 23 prevents the browser from reformatting. | |
| 24 | |
| 25 Getting the nosy list picker instead of textfield. | |
| 26 | |
| 27 In classic template there is plenty of space below the text field. | |
| 28 So one could modify instance/html/issue.item to use it. | |
| 29 | |
| 30 At the file top set 'border=1' to see cell boundaries, then | |
| 31 replace:: | |
| 32 | |
| 33 <td class="form-text"><display call="field('nosy',size=20)"></td> | |
| 34 | |
| 35 by:: | |
| 36 | |
| 37 <td rowspan=5 class="form-text"><display call="menu('nosy',height=10)"></td> | |
| 38 | |
| 39 and remove the last cell in the next four rows, either by deleting a cell | |
| 40 or by reducing colspan. | |
| 41 | |
| 42 Want to see the issue id (the number) on the issue item display | |
| 43 | |
| 44 The number is really a central information and not an internal one. | |
| 45 | |
| 46 In file INSTANCE/html/issue.item displays the creator, so one could add | |
| 47 the number to it.:: | |
| 48 | |
| 49 <td class="form-text"><display call="reldate('creation', pretty=1)"> | |
| 50 (<display call="plain('creator')">)</td> | |
| 51 | |
| 52 to see:: | |
| 53 | |
| 54 <td class="form-text"><display call="reldate('creation', pretty=1)"> | |
| 55 (issue<display call="plain('id')"> by <display call="plain('creator')">)</td> | |
| 56 | |
| 57 Installation | |
| 58 | |
| 59 Living without a mailserver. | |
| 60 | |
| 61 Remove the nosy reactor, means delete the file 'INSTANCE/detectors/nosyreactor.py'. | |
| 62 | |
| 63 Rights issues (MISSING) | |
| 64 | |
| 65 Different jobs run under different users. | |
| 66 | |
| 67 * Standalone roundup-server is started by whome ? | |
| 68 | |
| 69 * Running cgi under apache. | |
| 70 | |
| 71 * roundup-mailgw called via .forward from MTA, or running a cron job | |
| 72 fetching via pop. | |
| 11 | 73 |
| 12 | 74 |
| 13 Q: Displaying messages not only the summary | 75 Troubleshooting |
| 14 | 76 |
| 15 A: in instance/html/msg.index | 77 mailgw bouncing |
| 16 | 78 |
| 17 change | 79 messages are bouncing with the following error message.:: |
| 18 <td><display call="plain('summary')"></td> | |
| 19 to | |
| 20 <td><pre><display call="plain('content')"></pre></td> | |
| 21 | 80 |
| 22 displays the whole message not only the first line and <pre> | 81 Command died with status 1: |
| 23 prevents the browser from reformatting. | 82 "/usr/local/bin/python /usr/local/bin/roundup-mailgw /home/roundup". |
| 83 Command output: Traceback (most recent call last): | |
| 84 File "/usr/local/bin/roundup-mailgw", line 178, in ? sys.exit(main(sys.argv)) | |
| 85 File "/usr/local/bin/roundup-mailgw", line 153, in main db = | |
| 86 instance.open('admin') AttributeError: '_roundup_instance_1' module | |
| 87 has no attribute 'open' | |
| 24 | 88 |
| 89 | |
| 90 Happens when roundup-mailgw is called by a user that doesn't have | |
| 91 read/execute permissions to the instance_home directory and sub | |
| 92 directories. | |
| 25 | 93 |
| 94 An easy way to test whether it's a permissions problem, or some other mail | |
| 95 server configuration problem is to cat an email-formatted text file | |
| 96 directly to the roundup-mailgw script as the roundup user.:: | |
| 26 | 97 |
| 27 Q: Getting the nosy list picker instead of textfield. | 98 cat issue.txt | /usr/local/bin/roundup-mailgw /home/roundup |
| 28 | 99 |
| 29 In classic template there is plenty of space below the text field. | 100 If that doesn't raise any errors, the problem is the permissions of the |
| 101 MTA. | |
| 30 | 102 |
| 31 A: in instance/html/issue.item | |
| 32 | |
| 33 At the file top set border=1 to see cell boundaries. | |
| 34 | |
| 35 replace | |
| 36 <td class="form-text"><display call="field('nosy',size=20)"></td> | |
| 37 by | |
| 38 <td rowspan=5 class="form-text"><display call="menu('nosy',height=10)"></td> | |
| 39 | |
| 40 remove the last cell in the next four rows, either by deleting a cell | |
| 41 or by reducing colspan. | |
| 42 | |
| 43 | |
| 44 | |
| 45 Q: I wanted to see the issue id (the number) on the issue item display: | |
| 46 | |
| 47 A: | |
| 48 In file INSTANCE/html/issue.item change, showed e.g. "(anonymous)" | |
| 49 <td class="form-text"><display call="reldate('creation', pretty=1)"> | |
| 50 (<display call="plain('creator')">)</td> | |
| 51 | |
| 52 to to see "( | |
| 53 <td class="form-text"><display call="reldate('creation', pretty=1)"> | |
| 54 (issue<display call="plain('id')"> by <display call="plain('creator')">)</td> | |
| 55 | |
| 56 Q: Living without a mailserver. | |
| 57 | |
| 58 A: Remove the nosy reactor - delete the file | |
| 59 <instance home>/detectors/nosyreactor.py | |
| 60 |