Mercurial > p > roundup > code
annotate doc/installation.txt @ 2557:ff02e9851592
translator object must be Roundup Translation Service...
...providing both TAL and gettext translation API;
if no explicit translator given, get the service object
from lookup function, not from the obsolescent global variable
| author | Alexander Smishlajev <a1s@users.sourceforge.net> |
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| date | Sun, 11 Jul 2004 14:23:12 +0000 |
| parents | 52944e87909c |
| children | 6c096b4aea67 |
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1 ================== |
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2 Installing Roundup |
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3 ================== |
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4 |
| 2409 | 5 :Version: 1.76 |
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6 |
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7 .. contents:: |
| 2409 | 8 :depth: 2 |
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9 |
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10 |
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11 Overview |
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12 ======== |
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13 |
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14 Broken out separately, there are several conceptual pieces to a |
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15 Roundup installation: |
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16 |
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17 Roundup trackers |
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18 Trackers consist of issues (be they bug reports or otherwise), tracker |
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19 configuration file(s), web HTML files etc. Roundup trackers are initialised |
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20 with a "Template" which defines the fields usable/assignable on a |
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21 per-issue basis. Descriptions of the provided templates are given in |
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22 `choosing your template`_. |
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23 |
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24 Roundup support code |
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25 Installed into your Python install's lib directory |
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26 |
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27 Roundup scripts |
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28 These include the email gateway, the roundup |
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29 HTTP server, the roundup administration command-line interface, etc. |
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30 |
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31 |
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32 Prerequisites |
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33 ============= |
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34 |
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35 Roundup requires Python 2.1.3 or newer with a functioning anydbm or |
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36 bsddb module. Download the latest version from http://www.python.org/. |
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37 It is highly recommended that users install the latest patch version |
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38 of python as these contain many fixes to serious bugs. |
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39 |
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40 If you want to use Berkeley DB bsddb3 with Roundup, use version 3.3.0 or |
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41 later. Download the latest version from http://pybsddb.sourceforge.net/. |
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42 |
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43 If you're on windows, you will either need to be using the ActiveState python |
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44 distribution (at http://www.activestate.com/Products/ActivePython/), or you'll |
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45 have to install the win32all package separately (get it from |
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46 http://starship.python.net/crew/mhammond/win32/). |
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47 |
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48 Non-Python2.3 users may need to `install the "CSV" module`_. |
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49 |
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50 Install the "CSV" module |
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51 ------------------------ |
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52 |
| 2409 | 53 .. hint:: |
| 54 CSV stands for Comma-Separated-Value. These files are used by all | |
| 55 manner of programs (eg. spreadsheets) to exchange data. | |
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56 |
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57 The "CSV" module is required if you wish to import or export data in the |
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58 tracker, or if you wish to use the online generic class editing facility. |
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59 |
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60 If you're using a version of Python older than 2.3, then you will need to |
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61 install the "CSV" module from `Object Craft`_. Users of Python2.3 and later |
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62 don't need to. If you have a C compiler installed, then download the source |
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63 and follow their installation instructions (simply ``python setup.py |
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64 install``.) |
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65 |
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66 If you're on Windows and don't have a C compiler, then you'll need to |
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67 download the pre-compiled ``csv.pyd`` file and install it. To install, just |
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68 copy it to your Python installation in the ``lib\site-packages`` directory. |
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69 For Python 2.2, this would be:: |
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70 |
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71 c:\python22\lib\site-packages |
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72 |
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73 Once the CSV module is installed, you *must* restart roundup-server if it |
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74 is already running, or the new module won't be detected. |
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75 |
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76 If you're on some other platform and don't have a C compiler, you'll need |
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77 to ask for help on the roundup-users mailing list. |
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78 |
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79 .. _`Object Craft`: http://object-craft.com.au/ |
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80 |
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81 |
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82 Getting Roundup |
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83 =============== |
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84 |
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85 Download the latest version from http://roundup.sf.net/. |
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86 |
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87 If you're using WinZIP's "classic" interface, make sure the "Use |
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88 folder names" check box is checked before you extract the files. |
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89 |
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90 Testing your Python |
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91 ------------------- |
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92 |
| 2409 | 93 .. note:: |
| 94 The Windows installer doesn't include the ``run_tests.py`` or ``demo.py`` | |
| 95 scripts - you will need to download the source to use them. | |
| 2401 | 96 |
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97 Once you've unpacked roundup's source, run ``python run_tests.py`` in the |
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98 source directory and make sure there are no errors. If there are errors, |
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99 please let us know! |
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100 |
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101 If the above fails, you may be using the wrong version of python. Try |
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102 ``python2 run_tests.py``. If that works, you will need to substitute |
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103 ``python2`` for ``python`` in all further commands you use in relation to |
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104 Roundup -- from installation and scripts. |
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105 |
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106 |
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107 For The Really Impatient |
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108 ======================== |
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109 |
| 2401 | 110 Note: user of the Windows installer may not use the ``demo.py`` script. |
| 111 | |
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112 If you just want to give Roundup a whirl Right Now, then simply run |
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113 ``python demo.py``. This will set up a simple demo tracker on your |
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114 machine. When it's done, it'll print out a URL to point your web browser |
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115 at so you may start playing. Three users will be set up: |
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116 |
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117 1. anonymous - the "default" user with permission to do very little |
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118 2. demo (password "demo") - a normal user who may create issues |
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119 3. admin (password "admin") - an administrative user who has complete |
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120 access to the tracker |
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121 |
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122 |
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123 Installation |
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124 ============ |
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125 |
| 2409 | 126 .. note:: |
| 127 Some systems, such as Debian and NetBSD, already have Roundup | |
| 128 installed. Try running the command "roundup-admin" with no arguments, | |
| 129 and if it runs you may skip the `Basic Installation Steps`_ | |
| 130 below and go straight to `configuring your first tracker`_. | |
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131 |
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132 Set aside 15-30 minutes. Please make sure you're using a supported version of |
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133 Python -- see `testing your python`_. There's several steps to follow in your |
| 1228 | 134 installation: |
| 1049 | 135 |
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136 1. `basic installation steps`_ if Roundup is not installed on your system |
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137 2. `configuring your first tracker`_ that all installers must follow |
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138 3. then optionally `configure a web interface`_ |
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139 4. and optionally `configure an email interface`_ |
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140 5. `UNIX environment steps`_ to take if you're installing on a shared |
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141 UNIX machine and want to restrict local access to roundup |
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142 6. `additional language codecs`_ |
| 1049 | 143 |
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144 For information about how Roundup installs, see the `administration |
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145 guide`_. |
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146 |
| 1049 | 147 |
| 148 Basic Installation Steps | |
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149 ------------------------ |
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150 |
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151 To install the Roundup support code into your Python tree and |
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152 Roundup scripts into /usr/local/bin (substitute that path for whatever is |
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153 appropriate on your system). You need to have write permissions |
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154 for these locations, eg. being root on unix:: |
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155 |
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156 python setup.py install |
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157 |
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158 If you would like to place the Roundup scripts in a directory other |
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159 than ``/usr/local/bin``, then specify the preferred location with |
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160 ``--install-script``. For example, to install them in |
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161 ``/opt/roundup/bin``:: |
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162 |
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163 python setup.py install --install-scripts=/opt/roundup/bin |
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164 |
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165 You can also use the ``--prefix`` option to use a completely different |
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166 base directory, if you do not want to use administrator rights. If you |
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167 choose to do this, you may have to change Python's search path (sys.path) |
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168 yourself. |
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169 |
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170 |
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171 Configuring your first tracker |
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172 ------------------------------ |
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173 |
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174 1. To create a Roundup tracker (necessary to do before you can |
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175 use the software in any real fashion), you need to set up a "tracker |
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176 home": |
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177 |
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178 a. (Optional) If you intend to keep your roundup trackers |
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179 under one top level directory which does not exist yet, |
| 1228 | 180 you should create that directory now. Example:: |
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181 |
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182 mkdir /opt/roundup/trackers |
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183 |
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184 b. Either add the Roundup script location to your ``PATH`` |
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185 environment variable or specify the full path to |
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186 the command in the next step. |
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187 |
| 1228 | 188 c. Install a new tracker with the command ``roundup-admin install``. |
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189 You will be asked a series of questions. Descriptions of the provided |
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190 templates can be found in `choosing your template`_ below. Descriptions |
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191 of the available backends can be found in `choosing your backend`_ |
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192 below. The questions will be something like (you may have more |
| 1228 | 193 templates or backends available):: |
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194 |
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195 Enter tracker home: /opt/roundup/trackers/support |
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196 Templates: classic |
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197 Select template [classic]: classic |
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198 Back ends: anydbm, bsddb |
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199 Select backend [anydbm]: anydbm |
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200 |
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201 The "support" part of the tracker name can be anything you want - it |
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202 is going to be used as the directory that the tracker information |
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203 will be stored in. |
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204 |
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205 You will now be directed to edit the tracker configuration and |
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206 initial schema. At a minimum, you must set ``MAILHOST``, |
| 2409 | 207 ``TRACKER_WEB``, ``MAIL_DOMAIN`` and ``ADMIN_EMAIL``. The |
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208 configuration file uses Python syntax, so almost every value must be |
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209 ``'quoted'`` using single or double quotes. If you get stuck, and get |
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210 configuration file errors, then see the `tracker configuration`_ section |
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211 of the `customisation documentation`_. |
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212 |
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213 If you just want to get set up to test things quickly (and follow |
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214 the instructions in step 3 below), you can even just set the |
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215 TRACKER_WEB variable to:: |
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216 |
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217 TRACKER_WEB = 'http://localhost:8080/support/' |
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218 |
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219 The URL *must* end in a '/', or your web interface *will not work*. |
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220 See `Customising Roundup`_ for details on configuration and schema |
| 2409 | 221 changes. You may change any of the configuration after |
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222 you've initialised the tracker - it's just better to have valid values |
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223 for this stuff now. |
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224 |
| 1228 | 225 d. Initialise the tracker database with ``roundup-admin initialise``. |
| 226 You will need to supply an admin password at this step. You will be | |
| 227 prompted:: | |
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228 |
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229 Admin Password: |
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230 Confirm: |
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231 |
| 2401 | 232 Note: running this command will *destroy any existing data in the |
| 233 database*. In the case of MySQL and PostgreSQL, any exsting database | |
| 234 will be dropped and re-created. | |
| 235 | |
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236 Once this is done, the tracker has been created. |
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237 |
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238 2. At this point, your tracker is set up, but doesn't have a nice user |
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239 interface. To set that up, we need to `configure a web interface`_ and |
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240 optionally `configure an email interface`_. If you want to try your |
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241 new tracker out, assuming ``TRACKER_WEB`` is set to |
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242 ``'http://localhost:8080/support/'``, run:: |
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243 |
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244 roundup-server support=/opt/roundup/trackers/support |
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245 |
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246 then direct your web browser at: |
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247 |
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248 http://localhost:8080/support/ |
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249 |
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250 and you should see the tracker interface. |
| 1049 | 251 |
| 252 | |
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253 Choosing Your Template |
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254 ---------------------- |
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255 |
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256 Classic Template |
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257 ~~~~~~~~~~~~~~~~ |
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258 |
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259 The classic template is the one defined in the `Roundup Specification`_. It |
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260 holds issues which have priorities and statuses. Each issue may also have a |
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261 set of messages which are disseminated to the issue's list of nosy users. |
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262 |
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263 Minimal Template |
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264 ~~~~~~~~~~~~~~~~ |
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265 |
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266 The minimal template has the minimum setup required for a tracker |
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267 installation. That is, it has the configuration files, defines a user database |
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268 and the basic HTML interface to that. It's a completely clean slate for you to |
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269 create your tracker on. |
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270 |
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271 |
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272 Choosing Your Backend |
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273 --------------------- |
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274 |
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275 The actual storage of Roundup tracker information is handled by backends. |
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276 There's several to choose from, each with benefits and limitations: |
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277 |
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278 ========== =========== ===== ============================== |
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279 Name Speed Users Support |
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280 ========== =========== ===== ============================== |
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281 anydbm Slowest Few Always available |
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282 bsddb Slow Few Usually available |
| 2258 | 283 bsddb3 Slow Few Needs install (pybsddb_) |
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284 sqlite Fastest(*) Few Needs install (PySQLite_) |
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285 metakit Fastest(*) Few Needs install (metakit_) |
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286 postgresql Fast Many Needs install/admin (psycopg_) |
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287 mysql Fast Many Needs install/admin (MySQLdb_) |
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288 ========== =========== ===== ============================== |
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289 |
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290 **sqlite** and **metakit** |
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291 These use the embedded database engines PySQLite_ and metakit_ to provide |
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292 very fast backends. They are not suitable for trackers which will have |
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293 many simultaneous users. |
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294 **postgresql** |
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295 Backend for popular RDBMS PostgreSQL. You must read doc/postgresql.txt for |
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296 additional installation steps and requirements. |
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297 **mysql** |
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298 Backend for popular RDBMS MySQL. You must read doc/mysql.txt for additional |
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299 installation steps and requirements. |
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300 |
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301 You may defer your decision by setting your tracker up with the anydbm |
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302 backend (which is guaranteed to be available) and switching to one of the |
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303 other backends at any time using the instructions in the `administration |
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304 guide`_. |
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305 |
| 2401 | 306 Regardless of which backend you choose, Roundup will attempt to initialise |
| 307 a new database for you when you run the roundup-admin "initialise" command. | |
| 308 In the case of MySQL and PostgreSQL you will need to have the appropriate | |
| 309 privileges to create databases. | |
| 310 | |
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311 |
| 1228 | 312 Configure a Web Interface |
| 313 ------------------------- | |
| 314 | |
| 315 There are three web interfaces to choose from: | |
| 316 | |
| 317 1. `web server cgi-bin`_ | |
| 318 2. `stand-alone web server`_ | |
| 319 3. `Zope product - ZRoundup`_ | |
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320 4. `Apache HTTP Server with mod_python`_ |
| 1228 | 321 |
| 322 You may need to give the web server user permission to access the tracker home | |
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323 - see the `UNIX environment steps`_ for information. You may also need to |
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324 configure your system in some way - see `platform-specific notes`_. |
| 1228 | 325 |
| 326 | |
| 327 Web Server cgi-bin | |
| 328 ~~~~~~~~~~~~~~~~~~ | |
| 329 | |
| 330 A benefit of using the cgi-bin approach is that it's the easiest way to | |
| 331 restrict access to your tracker to only use HTTPS. Access will be slower | |
| 332 than through the `stand-alone web server`_ though. | |
| 333 | |
| 2409 | 334 If your Python isn't install as "python" then you'll need to edit |
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335 the ``roundup.cgi`` script to fix the first line. |
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336 |
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337 If you're using IIS on a Windows platform, you'll need to run this command |
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338 for the cgi to work (it turns on the PATH_INFO cgi variable):: |
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339 |
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340 adsutil.vbs set w3svc/AllowPathInfoForScriptMappings TRUE |
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341 |
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342 The ``adsutil.vbs`` file can be found in either ``c:\inetpub\adminscripts`` |
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343 or ``c:\winnt\system32\inetsrv\adminsamples\`` or |
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344 ``c:\winnt\system32\inetsrv\adminscripts\`` depending on your installation. |
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345 |
| 1228 | 346 Copy the ``cgi-bin/roundup.cgi`` file to your web server's ``cgi-bin`` |
| 347 directory. You will need to configure it to tell it where your tracker home | |
| 348 is. You can do this either: | |
| 349 | |
| 350 through an environment variable | |
| 351 set the variable TRACKER_HOMES to be a colon (":") separated list of | |
| 352 name=home pairs (if you're using apache, the SetEnv directive can do this) | |
| 353 directly in the ``roundup.cgi`` file itself | |
| 354 add your instance to the TRACKER_HOMES variable as ``'name': 'home'`` | |
| 355 | |
| 356 The "name" part of the configuration will appear in the URL and identifies the | |
| 357 tracker (so you may have more than one tracker per cgi-bin script). Make sure | |
| 358 there are no spaces or other illegal characters in it (to be safe, stick to | |
| 359 letters and numbers). The "name" forms part of the URL that appears in the | |
| 360 tracker config TRACKER_WEB variable, so make sure they match. The "home" | |
| 361 part of the configuration is the tracker home directory. | |
| 362 | |
| 363 Stand-alone Web Server | |
| 364 ~~~~~~~~~~~~~~~~~~~~~~ | |
| 365 | |
| 366 This approach will give you the fastest of the three web interfaces. You may | |
| 367 investigate using ProxyPass or similar configuration in apache to have your | |
| 368 tracker accessed through the same URL as other systems. | |
| 369 | |
| 370 The stand-alone web server is started with the command ``roundup-server``. It | |
| 371 has several options - display them with ``roundup-server -h``. | |
| 372 | |
| 373 The tracker home configuration is similar to the cgi-bin - you may either edit | |
| 374 the script to change the TRACKER_HOMES variable or you may supply the | |
| 375 name=home values on the command-line after all the other options. | |
| 376 | |
| 377 To make the server run in the background, use the "-d" option, specifying the | |
| 378 name of a file to write the server process id (pid) to. | |
| 379 | |
| 380 | |
| 381 Zope Product - ZRoundup | |
| 382 ~~~~~~~~~~~~~~~~~~~~~~~ | |
| 383 | |
| 384 ZRoundup installs as a regular Zope product. Copy the ZRoundup directory to | |
| 385 your Products directory either in INSTANCE_HOME/Products or the Zope | |
| 386 code tree lib/python/Products. | |
| 387 | |
| 388 When you next (re)start up Zope, you will be able to add a ZRoundup object | |
| 389 that interfaces to your new tracker. | |
| 390 | |
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391 Apache HTTP Server with mod_python |
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392 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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393 |
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394 `Mod_python`_ is an `Apache`_ module that embeds the Python interpreter |
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395 within the server. Running Roundup this way is much faster than all |
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396 above options and, like `web server cgi-bin`_, allows to use HTTPS |
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397 protocol. The drawback is that this setup is more complicated. |
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398 |
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399 The following instructions were tested on apache 2.0 with mod_python 3.1. |
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400 If you are using older versions, your mileage may vary. |
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401 |
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402 Mod_python uses OS threads. If your apache was built without threads |
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403 (quite commonly), you must load the threading library to run mod_python. |
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404 This is done by setting ``LD_PRELOAD`` to your threading library path |
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405 in apache ``envvars`` file. Example for gentoo linux (``envvars`` file |
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406 is located in ``/usr/lib/apache2/build/``):: |
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407 |
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408 LD_PRELOAD=/lib/libpthread.so.0 |
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409 export LD_PRELOAD |
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410 |
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411 Example for FreeBSD (``envvars`` is in ``/usr/local/sbin/``):: |
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412 |
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413 LD_PRELOAD=/usr/lib/libc_r.so |
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414 export LD_PRELOAD |
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415 |
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416 Next, you have to add Roundup trackers configuration to apache config. |
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417 In the following example we have two trackers set up in |
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418 ``/var/db/roundup/support`` and ``var/db/roundup/devel`` and accessed |
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419 as ``https://my.host/roundup/support/`` and ``https://my.host/roundup/devel/`` |
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420 respectively. Having them share same parent directory allows us to |
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421 reduce the number of configuration directives. |
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422 |
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423 Static files from ``html`` directory are served by apache itself - this |
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424 is quickier and generally more robust than doing that from python. |
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425 Everything else is aliased to dummy (non-existing) ``py`` file, |
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426 which is handled by mod_python and our roundup module. |
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427 |
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428 Example mod_python configuration:: |
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429 |
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430 ################################################# |
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431 # Roundup Issue tracker |
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432 ################################################# |
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433 # enable Python optimizations (like 'python -O') |
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434 PythonOptimize On |
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435 # let apache handle static files from 'html' directories |
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436 AliasMatch /roundup/(.+)/@@file/(.*) /var/db/roundup/$1/html/$2 |
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437 # everything else is handled by roundup web UI |
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438 AliasMatch /roundup/([^/]+)/(?!@@file/)(.*) /var/db/roundup/$1/dummy.py/$2 |
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439 # roundup requires a slash after tracker name - add it if missing |
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440 RedirectMatch permanent /roundup/([^/]+)$ /roundup/$1/ |
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441 # common settings for all roundup trackers |
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442 <Directory /var/db/roundup/*> |
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443 Order allow,deny |
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444 Allow from all |
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445 AllowOverride None |
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446 Options None |
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447 AddHandler python-program .py |
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448 PythonHandler roundup.cgi.apache |
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449 # uncomment the following line to see tracebacks in the browser |
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450 # (note that *some* tracebacks will be displayed anyway) |
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451 #PythonDebug On |
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452 </Directory> |
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453 # roundup tracker homes |
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454 <Directory /var/db/roundup/devel> |
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455 PythonOption TrackerHome /var/db/roundup/devel |
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456 </Directory> |
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457 <Directory /var/db/roundup/support> |
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458 PythonOption TrackerHome /var/db/roundup/support |
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459 </Directory> |
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460 |
| 1228 | 461 |
| 462 Configure an Email Interface | |
| 463 ---------------------------- | |
| 464 | |
| 465 If you don't want to use the email component of Roundup, then remove the | |
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466 "``nosyreaction.py``" module from your tracker "``detectors``" directory. |
| 1228 | 467 |
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468 See `platform-specific notes`_ for steps that may be needed on your system. |
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469 |
| 1228 | 470 There are three supported ways to get emailed issues into the |
| 471 Roundup tracker. You should pick ONE of the following, all | |
| 472 of which will continue my example setup from above: | |
| 473 | |
| 474 As a mail alias pipe process | |
| 475 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 476 | |
| 477 Set up a mail alias called "issue_tracker" as (include the quote marks): | |
| 478 "``|/usr/bin/python /usr/local/bin/roundup-mailgw <tracker_home>``" | |
| 479 | |
| 480 In some installations (e.g. RedHat 6.2 I think) you'll need to set up smrsh so | |
| 481 sendmail will accept the pipe command. In that case, symlink | |
| 482 ``/etc/smrsh/roundup-mailgw`` to "``/usr/local/bin/roundup-mailgw``" and change | |
| 483 the command to:: | |
| 484 | |
| 485 |roundup-mailgw /opt/roundup/trackers/support | |
| 486 | |
| 487 To test the mail gateway on unix systems, try:: | |
| 488 | |
| 489 echo test |mail -s '[issue] test' support@YOUR_DOMAIN_HERE | |
| 490 | |
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491 As a regular job using a mailbox source |
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492 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
| 1228 | 493 |
| 494 Set ``roundup-mailgw`` up to run every 10 minutes or so. For example:: | |
| 495 | |
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496 0,10,20,30,40,50 * * * * /usr/local/bin/roundup-mailgw /opt/roundup/trackers/support mailbox <mail_spool_file> |
| 1228 | 497 |
| 498 Where the ``mail_spool_file`` argument is the location of the roundup submission | |
| 499 user's mail spool. On most systems, the spool for a user "issue_tracker" | |
| 500 will be "``/var/mail/issue_tracker``". | |
| 501 | |
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502 As a regular job using a POP source |
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503 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
| 1228 | 504 |
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505 To retrieve from a POP mailbox, use a *cron* entry similar to the mailbox one:: |
| 1228 | 506 |
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507 0,10,20,30,40,50 * * * * /usr/local/bin/roundup-mailgw /opt/roundup/trackers/support pop <pop_spec> |
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508 |
| 1228 | 509 where pop_spec is "``username:password@server``" that specifies the roundup |
| 510 submission user's POP account name, password and server. | |
| 511 | |
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512 On windows, you would set up the command using the windows scheduler. |
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513 |
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514 As a regular job using an IMAP source |
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515 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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516 |
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517 To retrieve from an IMAP mailbox, use a *cron* entry similar to the |
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518 POP one:: |
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519 |
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520 0,10,20,30,40,50 * * * * /usr/local/bin/roundup-mailgw /opt/roundup/trackers/support imap <imap_spec> |
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521 |
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522 where imap_spec is "``username:password@server``" that specifies the roundup |
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523 submission user's IMAP account name, password and server. You may |
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524 optionally include a mailbox to use other than the default ``INBOX`` with |
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525 "``imap username:password@server mailbox``". |
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526 |
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527 If you have a secure (ie. HTTPS) IMAP server then you may use ``imaps`` |
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528 in place of ``imap`` in the command to use a secure connection. |
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529 |
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530 As with the POP job, on windows, you would set up the command using the |
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531 windows scheduler. |
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532 |
| 1228 | 533 |
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534 UNIX Environment Steps |
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535 ---------------------- |
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536 |
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537 Each tracker ideally should have its own UNIX group, so create |
| 1049 | 538 a UNIX group (edit ``/etc/group`` or your appropriate NIS map if |
| 539 you're using NIS). To continue with my examples so far, I would | |
| 540 create the UNIX group 'support', although the name of the UNIX | |
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541 group does not have to be the same as the tracker name. To this |
| 1049 | 542 'support' group I then add all of the UNIX usernames who will be |
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543 working with this Roundup tracker. In addition to 'real' users, |
| 1049 | 544 the Roundup email gateway will need to have permissions to this |
| 545 area as well, so add the user your mail service runs as to the | |
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546 group (typically "mail" or "daemon"). The UNIX group might then |
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547 look like:: |
| 1049 | 548 |
| 549 support:*:1002:jblaine,samh,geezer,mail | |
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550 |
| 1049 | 551 If you intend to use the web interface (as most people do), you |
| 552 should also add the username your web server runs as to the group. | |
| 553 My group now looks like this:: | |
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554 |
| 1049 | 555 support:*:1002:jblaine,samh,geezer,mail,apache |
| 556 | |
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557 The tracker "db" directory should be chmod'ed g+sw so that the group can |
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558 write to the database, and any new files created in the database will be owned |
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559 by the group. |
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560 |
| 1049 | 561 An alternative to the above is to create a new user who has the sole |
| 562 responsibility of running roundup. This user: | |
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563 |
| 1049 | 564 1. runs the CGI interface daemon |
| 565 2. runs regular polls for email | |
| 566 3. runs regular checks (using cron) to ensure the daemon is up | |
| 567 4. optionally has no login password so that nobody but the "root" user | |
| 568 may actually login and play with the roundup setup. | |
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569 |
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570 |
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571 Additional Language Codecs |
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572 -------------------------- |
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573 |
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574 If you intend to send messages to Roundup that use Chinese, Japanese or |
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575 Korean encodings the you'll need to obtain CJKCodecs from |
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576 http://cjkpython.berlios.de/ |
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577 |
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578 |
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579 |
| 1228 | 580 Maintenance |
| 581 =========== | |
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582 |
|
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583 Read the separate `administration guide`_ for information about how to |
| 1228 | 584 perform common maintenance tasks with Roundup. |
| 1049 | 585 |
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586 |
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587 Upgrading |
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588 ========= |
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589 |
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590 Read the separate `upgrading document`_, which describes the steps needed to |
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591 upgrade existing tracker trackers for each version of Roundup that is |
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592 released. |
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593 |
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594 |
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595 Further Reading |
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596 =============== |
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597 |
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598 If you intend to use Roundup with anything other than the defualt |
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599 templates, if you would like to hack on Roundup, or if you would |
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600 like implementation details, you should read `Customising Roundup`_. |
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601 |
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602 |
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603 Running Multiple Trackers |
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604 ========================= |
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605 |
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606 Things to think about before you jump off the deep end and install |
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607 multiple trackers, which involve additional URLs, user databases, email |
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608 addresses, databases to back up, etc. |
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609 |
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610 1. Do you want a tracker per product you sell/support? You can just add |
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611 a new property to your issues called Product, and filter by that. See |
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612 the customisation example `adding a new field to the classic schema`_. |
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613 2. Do you want to track internal software development issues and customer |
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614 support issues separately? You can just set up an additional "issue" |
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615 class called "cust_issues" in the same tracker, mimicing the normal |
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616 "issue" class, but with different properties. See the customisation |
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617 example `tracking different types of issues`_. |
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618 |
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619 |
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620 Platform-Specific Notes |
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621 ======================= |
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622 |
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623 Windows command-line tools |
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624 -------------------------- |
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625 |
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626 To make the command-line tools accessible in Windows, you need to update |
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627 the "Path" environment variable in the Registry via a dialog box. |
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628 |
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629 On Windows 2000 and later: |
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630 |
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631 1) Press the "Start" button. |
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632 2) Choose "Settings" |
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633 3) Choose "Control Panel" |
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634 4) Choose "System" |
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635 5) Choose "Advanced" |
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636 6) Choose "Environmental Variables" |
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637 7) Add: "<dir>\Scripts" to the "Path" environmental variable. |
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638 |
| 1747 | 639 Where <dir> in 7) is the root directory (e.g., ``C:\Python22\Scripts``) |
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640 of your Python installation. |
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641 |
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642 I understand that in XP, 2) above is not needed as "Control |
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643 Panel" is directly accessible from "Start". |
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644 |
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645 I do not believe this is possible to do in previous versions of Windows. |
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646 |
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647 |
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648 Windows Server |
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649 -------------- |
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650 |
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651 To have the Roundup web server start up when your machine boots up, set the |
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652 following up in Scheduled Tasks (note, the following is for a cygwin setup): |
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653 |
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654 Run |
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655 ``c:\cygwin\bin\bash.exe -c "roundup-server TheProject=/opt/roundup/trackers/support"`` |
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656 Start In |
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657 ``C:\cygwin\opt\roundup\bin`` |
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658 Schedule |
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659 At System Startup |
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660 |
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661 To have the Roundup mail gateway run periodically to poll a POP email address, |
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662 set the following up in Scheduled Tasks: |
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663 |
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664 Run |
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665 ``c:\cygwin\bin\bash.exe -c "roundup-mailgw /opt/roundup/trackers/support pop roundup:roundup@mail-server"`` |
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666 Start In |
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667 ``C:\cygwin\opt\roundup\bin`` |
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668 Schedule |
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669 Every 10 minutes from 5:00AM for 24 hours every day |
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670 Stop the task if it runs for 8 minutes |
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671 |
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672 |
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673 Sendmail smrsh |
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674 -------------- |
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675 |
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676 If you use Sendmail's ``smrsh`` mechanism, you will need to tell |
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677 smrsh that roundup-mailgw is a valid/trusted mail handler |
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678 before it will work. |
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679 |
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680 This is usually done via the following 2 steps: |
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681 |
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682 1. make a symlink in ``/etc/smrsh`` called ``roundup-mailgw`` |
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683 which points to the full path of your actual ``roundup-mailgw`` |
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684 script. |
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685 |
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686 2. change your alias to ``"|roundup-mailgw <tracker_home>"`` |
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687 |
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688 |
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689 Linux |
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690 ----- |
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691 |
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692 Make sure you read the instructions under `UNIX environment steps`_. |
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693 |
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694 Python 2.1.1 as shipped with SuSE7.3 might be missing module |
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695 ``_weakref``. |
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696 |
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697 |
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698 Solaris |
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699 ------- |
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700 |
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701 You'll need to build Python. |
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702 |
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703 Make sure you read the instructions under `UNIX environment steps`_. |
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704 |
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705 |
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706 ------------------------------------------------------------------------------- |
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707 |
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708 Back to `Table of Contents`_ |
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709 |
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710 Next: `User Guide`_ |
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711 |
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712 .. _`table of contents`: index.html |
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713 .. _`user guide`: user_guide.html |
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714 .. _`roundup specification`: spec.html |
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715 .. _`tracker configuration`: customizing.html#tracker-configuration |
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716 .. _`customisation documentation`: customizing.html |
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717 .. _`Adding a new field to the classic schema`: |
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718 customizing.html#adding-a-new-field-to-the-classic-schema |
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719 .. _`Tracking different types of issues`: |
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720 customizing.html#tracking-different-types-of-issues |
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721 .. _`customising roundup`: customizing.html |
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722 .. _`upgrading document`: upgrading.html |
|
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723 .. _`administration guide`: admin_guide.html |
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724 |
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725 |
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726 .. _External hyperlink targets: |
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727 |
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728 .. _apache: http://httpd.apache.org/ |
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729 .. _metakit: http://www.equi4.com/metakit/ |
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730 .. _mod_python: http://www.modpython.org/ |
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731 .. _MySQLdb: http://sourceforge.net/projects/mysql-python |
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732 .. _Psycopg: http://initd.org/software/initd/psycopg |
| 2258 | 733 .. _pybsddb: http://pybsddb.sourceforge.net/ |
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734 .. _pysqlite: http://pysqlite.sourceforge.net/ |