Mercurial > p > roundup > code
annotate doc/FAQ.txt @ 659:e429649ed124
More documentation cleanups.
- renamed .stx to .txt so they're identifiable as readable files.
- fixed FAQ and announcement formatting
| author | Richard Jones <richard@users.sourceforge.net> |
|---|---|
| date | Wed, 13 Mar 2002 23:00:48 +0000 |
| parents | 74a7d06449bf |
| children | c52122f38c9b 54333751e98d |
| rev | line source |
|---|---|
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
1 Roundup FAQ |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
2 =========== |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
3 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
4 :Date: $Date: 2002-03-13 23:00:48 $ |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
5 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
6 NOTE: This is just a grabbag, most of this should go into documentation. |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
7 |
|
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
8 Changing HTML layout |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
9 -------------------- |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
10 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
11 Note changes to the files in html take place immediatly without |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
12 restart, even when running roundup-server. |
|
589
28debb477133
spelling, formatting...
Richard Jones <richard@users.sourceforge.net>
parents:
583
diff
changeset
|
13 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
14 Displaying whole messages not only the summary |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
15 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
|
589
28debb477133
spelling, formatting...
Richard Jones <richard@users.sourceforge.net>
parents:
583
diff
changeset
|
16 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
17 Modify instance/html/msg.index change:: |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
18 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
19 <td><display call="plain('summary')"></td> |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
20 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
21 to:: |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
22 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
23 <td><pre><display call="plain('content')"></pre></td> |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
24 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
25 displays the whole message not only the first line and 'pre' |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
26 prevents the browser from reformatting. |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
27 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
28 Getting the nosy list picker instead of textfield |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
29 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
30 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
31 In classic template there is plenty of space below the text field. |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
32 So one could modify instance/html/issue.item to use it. |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
33 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
34 At the file top set 'border=1' to see cell boundaries, then |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
35 replace:: |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
36 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
37 <td class="form-text"><display call="field('nosy',size=20)"></td> |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
38 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
39 by:: |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
40 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
41 <td rowspan=5 class="form-text"><display call="menu('nosy',height=10)"></td> |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
42 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
43 and remove the last cell in the next four rows, either by deleting a cell |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
44 or by reducing colspan. |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
45 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
46 Want to see the issue id (the number) on the issue item display |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
47 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
48 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
49 The number is really a central information and not an internal one. |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
50 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
51 In file INSTANCE/html/issue.item displays the creator, so one could add |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
52 the number to it.:: |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
53 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
54 <td class="form-text"><display call="reldate('creation', pretty=1)"> |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
55 (<display call="plain('creator')">)</td> |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
56 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
57 to see:: |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
58 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
59 <td class="form-text"><display call="reldate('creation', pretty=1)"> |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
60 (issue<display call="plain('id')"> by <display call="plain('creator')">)</td> |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
61 |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
62 Installation |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
63 ------------ |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
64 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
65 Living without a mailserver. |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
66 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
67 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
68 Remove the nosy reactor, means delete the file |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
69 'INSTANCE/detectors/nosyreactor.py'. |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
70 |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
71 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
72 Rights issues (MISSING) |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
73 ~~~~~~~~~~~~~~~~~~~~~~~ |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
74 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
75 Different jobs run under different users. |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
76 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
77 * Standalone roundup-server is started by whome ? |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
78 |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
79 * Running cgi under apache. |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
80 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
81 * roundup-mailgw called via .forward from MTA, or running a cron job |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
82 fetching via pop. |
|
589
28debb477133
spelling, formatting...
Richard Jones <richard@users.sourceforge.net>
parents:
583
diff
changeset
|
83 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
84 see Troubleshooting_. |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
85 |
|
589
28debb477133
spelling, formatting...
Richard Jones <richard@users.sourceforge.net>
parents:
583
diff
changeset
|
86 |
|
610
8ba4f914de83
reformatted for stx processing.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
596
diff
changeset
|
87 Troubleshooting |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
88 --------------- |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
89 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
90 AttributeError: '_roundup_instance_1' module has no attribute 'open' |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
91 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
|
611
74a7d06449bf
more detail on failing open.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
610
diff
changeset
|
92 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
93 For example submitting issues via roundup-mailgw breaks similar to this:: |
|
551
fa23796baf7b
moving FAQ.txt to doc directory
Richard Jones <richard@users.sourceforge.net>
parents:
diff
changeset
|
94 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
95 Command died with status 1: |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
96 "/usr/local/bin/python /usr/local/bin/roundup-mailgw /home/roundup". |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
97 Command output: Traceback (most recent call last): |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
98 File "/usr/local/bin/roundup-mailgw", line 178, in ? |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
99 sys.exit(main(sys.argv)) |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
100 File "/usr/local/bin/roundup-mailgw", line 153, in main |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
101 db = instance.open('admin') |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
102 AttributeError: '_roundup_instance_1' module has no attribute 'open' |
|
611
74a7d06449bf
more detail on failing open.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
610
diff
changeset
|
103 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
104 Happens if the user which accesses the instance has no read right |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
105 on 'INSTANCE/dbinit.py' or 'pyc'. |
|
583
dbcd04d4dd92
another sample in FAQ.txt.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
551
diff
changeset
|
106 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
107 If the user has no rights on the 'INSTANCE/db' the mailgw finishes, |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
108 but is, of course, unable to add the message. A notification to |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
109 the roundup-admin is sent, with a longer trace ending in:: |
|
611
74a7d06449bf
more detail on failing open.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
610
diff
changeset
|
110 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
111 File "/opt/python/lib/python2.2/dbhash.py", line 16, in open |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
112 return bsddb.hashopen(file, flag, mode) |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
113 error: (13, 'Keine Berechtigung') |
|
611
74a7d06449bf
more detail on failing open.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
610
diff
changeset
|
114 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
115 Replace 'Keine Berechtigung' by 'Not permitted' or ... |
|
583
dbcd04d4dd92
another sample in FAQ.txt.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
551
diff
changeset
|
116 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
117 An easy way to test whether it's a permissions problem, or some other mail |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
118 server configuration problem is to cat an email-formatted text file |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
119 directly to the roundup-mailgw script as the roundup user.:: |
|
596
1d9b10b0efb9
how to do without a mailserver.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
589
diff
changeset
|
120 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
121 cat issue.txt | /usr/local/bin/roundup-mailgw /home/roundup |
|
596
1d9b10b0efb9
how to do without a mailserver.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
589
diff
changeset
|
122 |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
123 If that doesn't raise any errors, the problem is the permissions of the |
|
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
611
diff
changeset
|
124 MTA. |
|
596
1d9b10b0efb9
how to do without a mailserver.
Engelbert Gruber <grubert@users.sourceforge.net>
parents:
589
diff
changeset
|
125 |
