Mercurial > p > roundup > code
annotate doc/user_guide.txt @ 4531:ddff9669361b
Fix matching of incoming email addresses to the alternate_addresses field...
...of a user -- this would match substrings, e.g. if the user has
discuss-support@example.com as an alternate email and an incoming mail
is addressed to support@example.com this would (wrongly) match.
Note: I *think* I've seen this discussed somewhere but couldn't find it,
neither in the tracker nor in recent discussions on the mailinglists.
So if someone remembers an issue which now should be closed, please
tell me :-)
| author | Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net> |
|---|---|
| date | Wed, 24 Aug 2011 14:43:52 +0000 |
| parents | abb7dbbf27ba |
| children | 0485b47a39a8 |
| rev | line source |
|---|---|
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1 ========== |
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2 User Guide |
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3 ========== |
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4 |
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5 .. contents:: |
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6 |
| 2409 | 7 .. hint:: |
| 8 This document will refer to *issues* as the primary store of | |
| 9 information in the tracker. This is the default of the classic template, | |
| 10 but may vary in any given installation. | |
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11 |
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12 |
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13 Your Tracker in a Nutshell |
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14 ========================== |
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15 |
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16 Your tracker holds information about issues in bundles we call *items*. |
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17 An item may be an *issue* (a bug or feature request) or a *user*. The |
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18 issue-ness or user-ness is called the item's *class*. So, for bug |
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19 reports and features, the class is "issue", and for users the class is |
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20 "user". |
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21 |
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22 Each item in the tracker has an ID number that identifies it along with |
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23 its item class. To identify a particular issue or user, we combine the |
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24 class with the number to create a unique label, so that user 1 (who, |
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25 incidentally, is *always* the "admin" user) is referred to as "user1". |
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26 Issue number 315 is referred to as "issue315". We call that label the |
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27 item's *designator*. |
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28 |
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29 Items in the database are never deleted, they're just "retired". You |
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30 can still refer to them by ID - hence removing an item won't break |
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31 references to the item. It's just that the item won't appear in any |
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32 listings. |
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33 |
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34 |
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35 Accessing the Tracker |
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36 --------------------- |
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37 |
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38 You may access your tracker through one of three ways: |
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39 |
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40 1. through the `web interface`_, |
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41 2. through the `e-mail gateway`_, or |
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42 3. using the `command line tool`_. |
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43 |
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44 The last is usually only used by administrators. Most users will use the |
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45 web and e-mail interfaces. All three are explained below. |
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46 |
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47 |
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48 Issue life cycles in Roundup |
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49 ---------------------------- |
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50 |
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51 New issues may be submitted via the web or e-mail. |
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52 |
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53 By default, the issue will have the status "unread". If another message |
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54 is received for the issue, its status will change to "chatting". |
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55 |
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56 The "home" page for a tracker will generally display all issues which |
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57 are not "resolved". |
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58 |
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59 If an issue is closed, and a new message is received then it'll be |
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60 reopened to the state of "chatting". |
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61 |
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62 The full set of **prority** and **status** values are: |
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63 |
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64 =========== ===================================== |
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65 Priority Description |
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66 =========== ===================================== |
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67 "critical" panic: work is stopped! |
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68 "urgent" important, but not deadly |
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69 "bug" lost work or incorrect results |
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70 "feature" want missing functionality |
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71 "wish" avoidable bugs, missing conveniences |
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72 =========== ===================================== |
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73 |
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74 ============= ===================================== |
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75 Status Description |
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76 ============= ===================================== |
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77 "unread" submitted but no action yet |
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78 "deferred" intentionally set aside |
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79 "chatting" under review or seeking clarification |
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80 "need-eg" need a reproducible example of a bug |
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81 "in-progress" understood; development in progress |
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82 "testing" we think it's done; others, please test |
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83 "done-cbb" okay for now, but could be better |
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84 "resolved" fix has been released |
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85 ============= ===================================== |
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86 |
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87 |
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88 Entering values in your Tracker |
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89 ------------------------------- |
| 1575 | 90 |
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91 All interfaces to your tracker use the same format for entering values. |
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92 This means the web interface for entering a new issue, the web interface |
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93 for searching issues, the e-mail interface and even the command-line |
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94 administration tool. |
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95 |
| 1575 | 96 |
| 97 String and Numeric properties | |
| 98 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 99 | |
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100 These fields just take a simple text value, like ``It's broken``. |
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101 |
| 1575 | 102 |
| 103 Boolean properties | |
| 104 ~~~~~~~~~~~~~~~~~~ | |
| 105 | |
| 106 These fields take a value which indicates "yes"/"no", "true"/"false", | |
| 107 "1"/"0" or "on"/"off". | |
| 108 | |
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109 |
| 1575 | 110 Constrained (link and multilink) properties |
| 111 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 112 | |
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113 Fields like "Assigned To" and "Keywords" hold references to items in other |
| 1575 | 114 classes ("user" and "keyword" in those two cases.) |
| 115 | |
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116 Sometimes, the selection is done through a menu, like in the "Assigned |
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117 To" field. |
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118 |
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119 Where the input is not a simple menu selection, we use a comma-separated |
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120 list of values to indicated which values of "user" or "keyword" are |
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121 interesting. The values may be either numeric ids or the names of items. |
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122 The special value "-1" may be used to match items where the property is |
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123 not set. For example, the following searches on the issues: |
| 1575 | 124 |
| 125 ``assignedto=richard,george`` | |
| 126 match issues which are assigned to richard or george. | |
| 127 ``assignedto=-1`` | |
| 128 match issues that are not assigned to a user. | |
| 129 ``assignedto=2,3,40`` | |
| 130 match issues that are assigned to users 2, 3 or 40. | |
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131 ``keyword=user interface`` |
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132 match issues with the keyword "user interface" in their keyword list |
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133 ``keyword=web interface,e-mail interface`` |
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134 match issues with the keyword "web interface" or "e-mail interface" in |
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135 their keyword list |
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136 ``keyword=-1`` |
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137 match issues with no keywords set |
| 1575 | 138 |
| 139 | |
| 140 Date properties | |
| 141 ~~~~~~~~~~~~~~~ | |
| 142 | |
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143 Date-and-time stamps are specified with the date in |
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144 international standard format (``yyyy-mm-dd``) joined to the time |
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145 (``hh:mm:ss``) by a period ``.``. Dates in this form can be easily |
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146 compared and are fairly readable when printed. An example of a valid |
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147 stamp is ``2000-06-24.13:03:59``. We'll call this the "full date |
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148 format". When Timestamp objects are printed as strings, they appear in |
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149 the full date format. |
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150 |
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151 For user input, some partial forms are also permitted: the whole time or |
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152 just the seconds may be omitted; and the whole date may be omitted or |
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153 just the year may be omitted. If the time is given, the time is |
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154 interpreted in the user's local time zone. The Date constructor takes |
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155 care of these conversions. In the following examples, suppose that |
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156 ``yyyy`` is the current year, ``mm`` is the current month, and ``dd`` is |
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157 the current day of the month. |
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158 |
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159 - "2000-04-17" means <Date 2000-04-17.00:00:00> |
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160 - "01-25" means <Date yyyy-01-25.00:00:00> |
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161 - "2000-04-17.03:45" means <Date 2000-04-17.08:45:00> |
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162 - "08-13.22:13" means <Date yyyy-08-14.03:13:00> |
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163 - "11-07.09:32:43" means <Date yyyy-11-07.14:32:43> |
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164 - "14:25" means |
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165 - <Date yyyy-mm-dd.19:25:00> |
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166 - "8:47:11" means |
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167 - <Date yyyy-mm-dd.13:47:11> |
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168 - the special date "." means "right now" |
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169 |
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170 |
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171 When searching, a plain date entered as a search field will match that date |
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172 exactly in the database. We may also accept ranges of dates. You can |
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173 specify range of dates in one of two formats: |
| 1575 | 174 |
| 175 1. English syntax:: | |
| 176 | |
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177 [From <value>][To <value>] |
| 1575 | 178 |
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179 Keywords "From" and "To" are case insensitive. Keyword "From" is |
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180 optional. |
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| 182 2. "Geek" syntax:: | |
| 183 | |
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184 [<value>];[<value>] |
| 1575 | 185 |
| 186 Either first or second ``<value>`` can be omitted in both syntaxes. | |
| 187 | |
| 188 For example, if you enter string "from 9:00" to "Creation date" field, | |
| 189 roundup will find all issues, that were created today since 9 AM. | |
| 190 | |
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191 The ``<value>`` may also be an interval, as described in the next section. |
| 1575 | 192 Searching of "-2m; -1m" on activity field gives you issues which were |
| 193 active between period of time since 2 months up-till month ago. | |
| 194 | |
| 2910 | 195 Other possible examples (consider local time is 2003-03-08.22:07:48): |
| 1575 | 196 |
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197 - "from 2-12 to 4-2" means |
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198 <Range from 2003-02-12.00:00:00 to 2003-04-02.00:00:00> |
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199 - "FROM 18:00 TO +2m" means |
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200 <Range from 2003-03-08.18:00:00 to 2003-05-08.20:07:48> |
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201 - "12:00;" means |
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202 <Range from 2003-03-08.12:00:00 to None> |
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203 - "tO +3d" means |
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204 <Range from None to 2003-03-11.20:07:48> |
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205 - "2002-11-10; 2002-12-12" means |
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206 <Range from 2002-11-10.00:00:00 to 2002-12-12.00:00:00> |
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207 - "; 20:00 +1d" means |
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208 <Range from None to 2003-03-09.20:00:00> |
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209 - "2003" means |
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210 <Range from 2003-01-01.00:00:00 to 2003-12-31.23:59:59> |
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211 - "2003-04" means |
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212 <Range from 2003-04-01.00:00:00 to 2003-04-30.23:59:59> |
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213 |
| 1575 | 214 |
| 215 Interval properties | |
| 216 ~~~~~~~~~~~~~~~~~~~ | |
| 217 | |
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218 Date intervals are specified using the suffixes "y", "m", and "d". The |
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219 suffix "w" (for "week") means 7 days. Time intervals are specified in |
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220 hh:mm:ss format (the seconds may be omitted, but the hours and minutes |
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221 may not). |
| 1575 | 222 |
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223 - "3y" means three years |
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224 - "2y 1m" means two years and one month |
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225 - "1m 25d" means one month and 25 days |
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226 - "2w 3d" means two weeks and three days |
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227 - "1d 2:50" means one day, two hours, and 50 minutes |
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228 - "14:00" means 14 hours |
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229 - "0:04:33" means four minutes and 33 seconds |
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230 |
| 1575 | 231 |
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232 Simple support for collision detection |
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233 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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234 |
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235 Item edit pages remember when the item was last edited. When a form is |
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236 submitted, the user will be informed if someone else has edited the item |
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237 at the same time they tried to. |
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238 |
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239 |
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240 Web Interface |
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241 ============= |
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242 |
| 2409 | 243 .. note:: |
| 244 This document contains screenshots of the default look and feel. | |
| 245 Your site may have a slightly (or very) different look, but the | |
| 246 functionality will be very similar, and the concepts still hold. | |
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247 |
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248 The web interface is broken up into the following parts: |
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249 |
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250 1. `lists of items`_, |
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251 2. `display, edit or entry of an item`_, and |
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252 3. `searching page`_. |
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253 |
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254 |
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255 Lists of Items |
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256 -------------- |
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257 |
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258 The first thing you'll see when you log into Roundup will be a list of |
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259 open (ie. not resolved) issues. This list has been generated by a bunch |
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260 of controls `under the covers`_ but for now, you can see something like: |
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261 |
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262 .. image:: images/index_logged_out.png |
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263 |
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264 The screen is divided up into three sections. There's a title which tells |
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265 you where you are, a sidebar which contains useful navigation tools and a |
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266 body which usually displays either a list of items or a single item from |
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267 the tracker. |
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268 |
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269 You may either register or log in. Registration takes you to: |
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270 |
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271 .. image:: images/registration.png |
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272 |
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273 Once you're logged in, the sidebar changes to: |
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274 |
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275 .. image:: images/index_logged_in.png |
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276 |
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277 You can now get to your "My Details" page: |
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278 |
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279 .. image:: images/my_details.png |
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280 |
| 1228 | 281 |
| 282 Display, edit or entry of an item | |
| 283 --------------------------------- | |
| 284 | |
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285 Create a new issue with "create new" under the issue subheading. This |
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286 will take you to: |
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287 |
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288 .. image:: images/new_issue.png |
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289 |
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290 Editing an issue uses the same form, though now you'll see attached files |
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291 and messages, and the issue history at the bottom of the page: |
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292 |
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293 .. image:: images/edit_issue.png |
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294 |
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295 |
| 1228 | 296 Searching Page |
| 297 -------------- | |
| 298 | |
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299 See `entering values in your tracker`_ for an explanation of what you |
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300 may type into the search form. |
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301 |
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302 |
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303 Saving queries |
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304 ~~~~~~~~~~~~~~ |
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305 |
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306 You may save queries in the tracker by giving the query a name. Each user |
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307 may only have one query with a given name - if a subsequent search is |
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308 performed with the same query name supplied, then it will edit the |
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309 existing query of the same name. |
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310 |
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311 Queries may be marked as "private". These queries are only visible to the |
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312 user that created them. If they're not marked "private" then all other |
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313 users may include the query in their list of "Your Queries". Marking it as |
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314 private at a later date does not affect users already using the query, nor |
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315 does deleting the query. |
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316 |
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317 If a user subsequently creates or edits a public query, a new personal |
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318 version of that query is made, with the same editing rules as described |
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319 above. |
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320 |
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321 |
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322 Under the covers |
| 1575 | 323 ~~~~~~~~~~~~~~~~ |
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324 |
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325 The searching page converts your selections into the following |
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326 arguments: |
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327 |
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328 ============ ============================================================= |
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329 Argument Description |
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330 ============ ============================================================= |
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331 @sort sort by prop name, optionally preceeded with '-' to give |
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332 descending or nothing for ascending sorting. The sort |
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333 argument can have several props separated with comma. |
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334 @group group by prop name, optionally preceeded with '-' or to sort |
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335 in descending or nothing for ascending order. The group |
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336 argument can have several props separated with comma. |
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337 @columns selects the columns that should be displayed. Default is |
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338 all. |
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339 @filter indicates which properties are being used in filtering. |
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340 Default is none. |
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341 propname selects the values the item properties given by propname must |
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342 have (very basic search/filter). |
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343 @search_text performs a full-text search (message bodies, issue titles, |
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344 etc) |
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345 ============ ============================================================= |
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346 |
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347 You may manually write URLS that contain these arguments, like so |
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348 (whitespace has been added for clarity):: |
| 1575 | 349 |
| 350 /issue?status=unread,in-progress,resolved& | |
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351 keyword=security,ui& |
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352 @group=priority,-status& |
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353 @sort=-activity& |
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354 @filters=status,keyword& |
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355 @columns=title,status,fixer |
| 1575 | 356 |
| 357 | |
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358 Access Controls |
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359 --------------- |
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360 |
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361 User access is controlled through Permissions. These are are grouped |
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362 into Roles, and users have a comma-separated list of Roles assigned to |
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363 them. |
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364 |
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365 Permissions divide access controls up into answering questions like: |
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366 |
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367 - may the user edit issues ("Edit", "issue") |
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368 - is the user allowed to use the web interface ("Web Access") |
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369 - may the user edit other user's Roles through the web ("Web Roles") |
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370 |
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371 Any number of new Permissions and Roles may be created as described in |
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372 the customisation documentation. Examples of new access controls are: |
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373 |
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374 - only managers may sign off issues as complete |
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375 - don't give users who register through e-mail web access |
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376 - let some users edit the details of all users |
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377 |
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378 |
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379 E-Mail Gateway |
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380 ============== |
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381 |
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382 Roundup trackers may be used to facilitate e-mail conversations around |
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383 issues. The "nosy" list attached to each issue indicates the users who |
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384 should receive e-mail when messages are added to the issue. |
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385 |
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386 When e-mail comes into a tracker that identifies an issue in the subject |
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387 line, the content of the e-mail is attached to the issue. |
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388 |
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389 You may even create new issues from e-mail messages. |
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390 |
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391 E-mail sent to a tracker is examined for several pieces of information: |
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392 |
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393 1. `subject-line information`_ identifying the purpose of the e-mail |
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394 2. `sender identification`_ using the sender of the message |
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395 3. `e-mail message content`_ which is to be extracted |
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396 4. e-mail attachments which should be associated with the message |
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397 |
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398 |
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399 Subject-line information |
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400 ------------------------ |
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401 |
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402 The subject line of the incoming message is examined to find one of: |
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403 |
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404 1. the item that the message is responding to, |
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405 2. the type of item the message should create, or |
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406 3. we default the item class and try some trickiness |
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407 |
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408 If the subject line contains a prefix in ``[square brackets]`` then |
| 2409 | 409 we're looking at case 1 or 2 above. Any "re:" or "fwd:" prefixes are |
| 410 stripped off the subject line before we start looking for real | |
| 411 information. | |
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412 |
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413 If an item designator (class name and id number, for example |
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414 ``issue123``) is found there, a new "msg" item is added to the |
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415 "messages" property for that item, and any new "file" items are added to |
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416 the "files" property for the item. |
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417 |
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418 If just an item class name is found there, we attempt to create a new |
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419 item of that class with its "messages" property initialized to contain |
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420 the new "msg" item and its "files" property initialized to contain any |
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421 new "file" items. |
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422 |
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423 The third case above - where no ``[information]`` is provided, the |
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424 tracker's ``MAIL_DEFAULT_CLASS`` configuration variable defines what |
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425 class of item the message relates to. We try to match the subject line |
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426 to an existing item of the default class, and if there's a match, the |
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427 message is related to that matched item. If not, then a new item of the |
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428 default class is created. |
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429 |
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430 |
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431 Setting Properties |
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432 ~~~~~~~~~~~~~~~~~~ |
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433 |
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434 The e-mail interface also provides a simple way to set properties on |
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435 items. At the end of the subject line, propname=value pairs can be |
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436 specified in square brackets, using the same conventions as for the |
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437 roundup set shell command. |
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438 |
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439 For example, |
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440 |
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441 - setting the priority of an issue:: |
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442 |
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443 Subject: Re: [issue2] the coffee machine is broken! [priority=urgent] |
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444 |
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445 - adding yourself to a nosy list:: |
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446 |
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447 Subject: Re: [issue2] we're out of widgets [nosy=+richard] |
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448 |
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449 - setting the nosy list to just you and cliff:: |
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450 |
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451 Subject: Re: [issue2] we're out of widgets [nosy=richard,cliff] |
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452 |
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453 - removing yourself from a nosy list and setting the priority:: |
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454 |
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455 Subject: Re: [issue2] we're out of widgets [nosy=-richard;priority=bug] |
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456 |
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457 In all cases, the message relates to issue 2. The ``Re:`` prefix is |
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458 stripped off. |
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459 |
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460 |
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461 Automatic Properties |
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462 ~~~~~~~~~~~~~~~~~~~~ |
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463 |
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464 **status of new issues** |
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465 When a new message is received that is not identified as being related |
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466 to an existing issue, it creates a new issue. The status of the new |
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467 issue is defaulted to "unread". |
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468 |
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469 **reopening of resolved issues** |
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470 When a message is is received for a resolved issue, the issue status is |
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471 automatically reset to "chatting" to indicate new information has been |
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472 received. |
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473 |
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474 |
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475 Sender identification |
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476 --------------------- |
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477 |
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478 If the sender of an e-mail is unknown to Roundup (looking up both user |
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479 primary e-mail addresses and their alternate addresses) then a new user |
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480 may be created, depending on tracker configuration (see the `Admin |
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481 Guide`_ section "Users and Security" for configuration details.) |
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482 |
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483 .. _`Admin Guide`: admin_guide.html |
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484 |
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485 The new user will have their username set to the "user" part of |
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486 "user@domain" in their e-mail address. Their password will be |
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487 completely randomised, and they'll have to visit the web interface to |
| 2409 | 488 have it changed. Some sites don't allow web access by users who register |
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489 via e-mail like this. |
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490 |
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491 |
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492 E-Mail Message Content |
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493 ---------------------- |
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494 |
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495 Roundup only associates plain text (MIME type ``text/plain``) as |
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496 messages for items. Any other parts of a message are associated as |
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497 downloadable files. If no plain text part is found, the message is |
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498 rejected. |
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499 |
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500 To do this, incoming messages are examined for multiple parts: |
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501 |
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502 * In a multipart/mixed message or part, each subpart is extracted and |
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503 examined. The text/plain subparts are assembled to form the textual |
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504 body of the message, to be stored in the file associated with a "msg" |
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505 class item. Any parts of other types are each stored in separate files |
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506 and given "file" class items that are linked to the "msg" item. |
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507 * In a multipart/alternative message or part, we look for a text/plain |
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508 subpart and ignore the other parts. |
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509 |
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510 If the message is a response to a previous message, and contains quoted |
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511 sections, then these will be stripped out of the message if the |
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512 ``EMAIL_KEEP_QUOTED_TEXT`` configuration variable is set to ``'no'``. |
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513 |
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514 Message summary |
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515 ~~~~~~~~~~~~~~~ |
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516 |
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517 The "summary" property on message items is taken from the first |
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518 non-quoting section in the message body. The message body is divided |
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519 into sections by blank lines. Sections where the second and all |
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520 subsequent lines begin with a ">" or "|" character are considered |
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521 "quoting sections". The first line of the first non-quoting section |
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522 becomes the summary of the message. |
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523 |
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524 |
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525 Address handling |
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526 ---------------- |
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527 |
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528 All of the addresses in the ``To:`` and ``Cc:`` headers of the incoming |
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529 message are looked up among the tracker users, and the corresponding |
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530 users are placed in the "recipients" property on the new "msg" item. The |
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531 address in the ``From:`` header similarly determines the "author" |
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532 property of the new "msg" item. The default handling for addresses that |
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533 don't have corresponding users is to create new users with no passwords |
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534 and a username equal to the address. |
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535 |
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536 The addresses mentioned in the ``To:``, ``From:`` and ``Cc:`` headers of |
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537 the message may be added to the `nosy list`_ depending on: |
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538 |
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539 ``ADD_AUTHOR_TO_NOSY`` |
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540 Does the author of a message get placed on the nosy list automatically? |
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541 If 'new' is used, then the author will only be added when a message |
|
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542 creates a new issue. If 'yes', then the author will be added on |
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543 followups too. If 'no', they're never added to the nosy. |
|
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544 |
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545 ``ADD_RECIPIENTS_TO_NOSY`` |
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546 Do the recipients (To:, Cc:) of a message get placed on the nosy list? |
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547 If 'new' is used, then the recipients will only be added when a message |
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548 creates a new issue. If 'yes', then the recipients will be added on |
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549 followups too. If 'no', they're never added to the nosy. |
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550 |
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551 |
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552 Nosy List |
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553 ~~~~~~~~~ |
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554 |
| 1228 | 555 Roundup watches for additions to the "messages" property of items. |
| 556 | |
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557 When a new message is added, it is sent to all the users on the "nosy" |
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558 list for the item that are not already on the "recipients" list of the |
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559 message. Those users are then appended to the "recipients" property on |
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560 the message, so multiple copies of a message are never sent to the same |
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561 user. The journal recorded by the hyperdatabase on the "recipients" |
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562 property then provides a log of when the message was sent to whom. |
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563 |
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564 If the author of the message is also in the nosy list for the item that |
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565 the message is attached to, then the config var ``MESSAGES_TO_AUTHOR`` |
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566 is queried to determine if they get a nosy list copy of the message too. |
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567 |
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568 |
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569 Mail gateway script command line |
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570 -------------------------------- |
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571 |
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572 Usage:: |
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573 |
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574 roundup-mailgw [[-C class] -S field=value]* <instance home> [method] |
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575 |
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576 The roundup mail gateway may be called in one of three ways: |
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577 |
|
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578 - with an instance home as the only argument, |
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579 - with both an instance home and a mail spool file, or |
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580 - with both an instance home and a pop server account. |
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581 |
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582 It also supports optional -C and -S arguments that allows you to set a |
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583 fields for a class created by the roundup-mailgw. The default class if |
|
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584 not specified is msg, but the other classes: issue, file, user can also |
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585 be used. The -S or --set options uses the same |
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586 property=value[;property=value] notation accepted by the command line |
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587 roundup command or the commands that can be given on the Subject line of |
|
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588 an e-mail message. |
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589 |
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590 It can let you set the type of the message on a per e-mail address basis. |
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591 |
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592 PIPE: |
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593 In the first case, the mail gateway reads a single message from the |
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594 standard input and submits the message to the roundup.mailgw module. |
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595 |
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596 UNIX mailbox: |
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597 In the second case, the gateway reads all messages from the mail spool |
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598 file and submits each in turn to the roundup.mailgw module. The file is |
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599 emptied once all messages have been successfully handled. The file is |
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600 specified as:: |
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601 |
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602 mailbox /path/to/mailbox |
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603 |
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604 POP: |
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605 In the third case, the gateway reads all messages from the POP server |
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606 specified and submits each in turn to the roundup.mailgw module. The |
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607 server is specified as:: |
| 1560 | 608 |
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609 pop username:password@server |
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610 |
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611 The username and password may be omitted:: |
| 1560 | 612 |
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613 pop username@server |
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614 pop server |
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615 |
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616 are both valid. The username and/or password will be prompted for if |
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617 not supplied on the command-line. |
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618 |
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619 POPS: |
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620 Connect to a POP server over ssl. This requires python 2.4 or later. |
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621 This supports the same notation as POP:: |
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622 |
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623 pops username:password@server |
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624 |
| 1560 | 625 APOP: |
| 626 Same as POP, but using Authenticated POP:: | |
| 627 | |
| 628 apop username:password@server | |
| 629 | |
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630 IMAP: |
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631 Connect to an IMAP server. This supports the same notation as that of |
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632 POP mail:: |
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633 |
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634 imap username:password@server |
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635 |
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636 It also allows you to specify a specific mailbox other than INBOX using |
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637 this format:: |
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638 |
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639 imap username:password@server mailbox |
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640 |
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641 IMAPS: |
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642 Connect to an IMAP server over ssl. |
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643 This supports the same notation as IMAP:: |
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644 |
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645 imaps username:password@server [mailbox] |
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646 |
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647 IMAPS_CRAM: |
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648 Connect to an IMAP server over ssl using CRAM-MD5 authentication. |
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649 This supports the same notation as IMAP:: |
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650 |
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651 imaps_cram username:password@server [mailbox] |
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652 |
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653 Command Line Tool |
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654 ================= |
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655 |
| 1098 | 656 The basic usage is:: |
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657 |
|
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|
658 Usage: roundup-admin [options] [<command> <arguments>] |
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659 |
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|
660 Options: |
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|
661 -i instance home -- specify the issue tracker "home directory" to administer |
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662 -u -- the user[:password] to use for commands |
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663 -d -- print full designators not just class id numbers |
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|
664 -c -- when outputting lists of data, comma-separate them. |
|
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extended date syntax to make range searches even more useful
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|
665 Same as '-S ","'. |
|
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666 -S <string> -- when outputting lists of data, string-separate them |
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667 -s -- when outputting lists of data, space-separate them. |
|
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668 Same as '-S " "'. |
|
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669 |
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670 Only one of -s, -c or -S can be specified. |
|
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671 |
| 1098 | 672 Help: |
|
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|
673 roundup-admin -h |
| 1098 | 674 roundup-admin help -- this help |
| 675 roundup-admin help <command> -- command-specific help | |
| 676 roundup-admin help all -- all available help | |
| 677 | |
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678 Commands: |
| 1098 | 679 commit |
| 680 create classname property=value ... | |
|
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681 display designator[,designator]* |
| 1098 | 682 export [class[,class]] export_dir |
| 683 find classname propname=value ... | |
| 684 get property designator[,designator]* | |
| 685 help topic | |
| 686 history designator | |
| 687 import import_dir | |
| 688 initialise [adminpw] | |
| 689 install [template [backend [admin password]]] | |
| 690 list classname [property] | |
| 691 pack period | date | |
| 692 reindex | |
| 693 retire designator[,designator]* | |
| 694 rollback | |
| 695 security [Role name] | |
|
1570
93e0a565cee5
fix the "set" command usage statement
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1566
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|
696 set items property=value property=value ... |
| 1098 | 697 specification classname |
| 698 table classname [property[,property]*] | |
|
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|
699 Commands may be abbreviated as long as the abbreviation matches only one |
|
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|
700 command, e.g. l == li == lis == list. |
|
659
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|
701 |
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|
702 |
| 1098 | 703 All commands (except help) require a tracker specifier. This is just the |
|
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|
704 path to the roundup tracker you're working with. A roundup tracker is |
|
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|
705 where roundup keeps the database and configuration file that defines an |
|
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|
706 issue tracker. It may be thought of as the issue tracker's "home |
|
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|
707 directory". It may be specified in the environment variable |
|
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|
708 ``TRACKER_HOME`` or on the command line as "``-i tracker``". |
|
659
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|
709 |
|
1661
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|
710 A designator is a classname and an itemid concatenated, eg. bug1, |
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|
711 user10, ... Property values are represented as strings in command |
|
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|
712 arguments and in the printed results: |
|
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|
713 |
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|
714 - Strings are, well, strings. |
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|
715 - Password values will display as their encoded value. |
|
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|
716 - Date values are printed in the full date format in the local time |
|
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|
717 zone, and accepted in the full format or any of the partial formats |
|
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|
718 explained below.:: |
|
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|
719 |
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|
720 Input of... Means... |
|
2028
1883dfd4fd77
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Cameron Blackwood <drkorg@users.sourceforge.net>
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|
721 "2000-04-17.03:45" 2000-04-17.03:45:00 |
|
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722 "2000-04-17" 2000-04-17.00:00:00 |
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723 "01-25" yyyy-01-25.00:00:00 |
|
2028
1883dfd4fd77
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|
724 "08-13.22:13" yyyy-08-13.22:13:00 |
|
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|
725 "11-07.09:32:43" yyyy-11-07.09:32:43 |
|
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|
726 "14:25" yyyy-mm-dd.14:25:00 |
|
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|
727 "8:47:11" yyyy-mm-dd.08:47:11 |
|
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|
728 "2003" 2003-01-01.00:00:00 |
|
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|
729 "2003-04" 2003-04-01.00:00:00 |
|
659
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|
730 "." "right now" |
|
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|
731 |
|
1661
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|
732 - Link values are printed as item designators. When given as an |
|
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|
733 argument, item designators and key strings are both accepted. |
|
1089
43ab730ee194
instance -> tracker, node -> item
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|
734 - Multilink values are printed as lists of item designators joined by |
|
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|
735 commas. When given as an argument, item designators and key strings |
|
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|
736 are both accepted; an empty string, a single item, or a list of items |
|
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|
737 joined by commas is accepted. |
|
659
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|
738 |
| 1098 | 739 When multiple items are specified to the roundup get or roundup set |
|
1661
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|
740 commands, the specified properties are retrieved or set on all the |
|
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|
741 listed items. When multiple results are returned by the roundup get or |
|
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|
742 roundup find commands, they are printed one per line (default) or joined |
|
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|
743 by commas (with the "``-c``" option). |
|
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|
744 |
|
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|
745 Where the command changes data, a login name/password is required. The |
|
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|
746 login may be specified as either "``name``" or "``name:password``". |
|
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|
747 |
|
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|
748 - ``ROUNDUP_LOGIN`` environment variable |
|
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|
749 - the "``-u``" command-line option |
|
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|
750 |
|
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|
751 If either the name or password is not supplied, they are obtained from |
|
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|
752 the command-line. |
|
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|
753 |
|
659
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|
754 |
|
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|
755 Using with the shell |
|
1588
1ac46e7e4150
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1575
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|
756 -------------------- |
|
659
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|
757 |
|
3754
9f4dd27ae843
documentation cleanup from Luke Ross (patch [SF#1594860])
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3696
diff
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|
758 With version 0.6.0 or newer of roundup (which introduced support for |
|
9f4dd27ae843
documentation cleanup from Luke Ross (patch [SF#1594860])
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3696
diff
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|
759 multiple designators to display and the -d, -S and -s flags): |
|
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|
760 |
|
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|
761 To find all messages regarding chatting issues that contain the word |
|
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|
762 "spam", for example, you could execute the following command from the |
|
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|
763 directory where the database dumps its files:: |
|
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|
764 |
|
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|
765 shell% for issue in `roundup-admin -ds find issue status=chatting`; do |
|
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|
766 > grep -l spam `roundup-admin -ds ' ' get messages $issue` |
|
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|
767 > done |
|
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|
768 msg23 |
|
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|
769 msg49 |
|
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|
770 msg50 |
|
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|
771 msg61 |
|
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|
772 shell% |
|
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changeset
|
773 |
|
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|
774 Or, using the -dc option, this can be written as a single command:: |
|
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|
775 |
|
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|
776 shell% grep -l spam `roundup get messages \ |
|
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|
777 \`roundup -dc find issue status=chatting\`` |
|
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|
778 msg23 |
|
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|
779 msg49 |
|
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|
780 msg50 |
|
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|
781 msg61 |
|
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|
782 shell% |
|
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|
783 |
|
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|
784 You can also display issue contents:: |
|
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|
785 |
|
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|
786 shell% roundup-admin display `roundup-admin -dc get messages \ |
|
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|
787 issue3,issue1` |
|
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|
788 files: [] |
|
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|
789 inreplyto: None |
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053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
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790 recipients: [] |
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added command-line functionality for roundup-adming (feature [SF#687664])
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791 author: 1 |
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792 date: 2003-02-16.21:23:03 |
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793 messageid: None |
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added command-line functionality for roundup-adming (feature [SF#687664])
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794 summary: jkdskldjf |
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795 files: [] |
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added command-line functionality for roundup-adming (feature [SF#687664])
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796 inreplyto: None |
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added command-line functionality for roundup-adming (feature [SF#687664])
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797 recipients: [] |
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added command-line functionality for roundup-adming (feature [SF#687664])
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798 author: 1 |
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799 date: 2003-02-15.01:59:11 |
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800 messageid: None |
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801 summary: jlkfjadsf |
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802 |
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803 or status:: |
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804 |
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805 shell% roundup-admin get name `/tools/roundup/bin/roundup-admin \ |
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806 -dc -i /var/roundup/sysadmin get status issue3,issue1` |
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807 unread |
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808 deferred |
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809 |
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810 or status on a single line:: |
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811 |
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812 shell% echo `roundup-admin get name \`/tools/roundup/bin/roundup-admin \ |
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813 -dc -i /var/roundup/sysadmin get status issue3,issue1\`` |
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814 unread deferred |
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815 |
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816 which is the same as:: |
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817 |
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818 shell% roundup-admin -s get name `/tools/roundup/bin/roundup-admin \ |
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819 -dc -i /var/roundup/sysadmin get status issue3,issue1` |
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820 unread deferred |
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821 |
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822 Also the tautological:: |
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823 |
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824 shell% roundup-admin get name \ |
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825 `roundup-admin -dc get status \`roundup-admin -dc find issue \ |
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826 status=chatting\`` |
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827 chatting |
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828 chatting |
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829 |
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830 Remember the roundup commands that accept multiple designators accept |
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831 them ',' separated so using '-dc' is almost always required. |
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e429649ed124
More documentation cleanups.
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832 |