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annotate doc/admin_guide.txt @ 2119:cc4667ef3f12

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Added the ability to toggle where error messages go. They either go to the user (default, for backwards compatibility), the dispatcher, or both. These are able to be toggled via settings in config.py. Please refer to upgrading.txt for more details. (And Richard, let me know if I've done anything wrong with this checkin. :))
author Eddie Parker <eparker@users.sourceforge.net>
date Thu, 25 Mar 2004 19:27:15 +0000
parents 65b5297b488f
children a276e2531321
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1 ====================
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2 Administration Guide
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3 ====================
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4
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5 :Version: $Revision: 1.3 $
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6
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7 .. contents::
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8
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9 What does Roundup install?
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10 ==========================
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11
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12 There's two "installations" that we talk about when using Roundup:
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14 1. The installation of the software and its support files. This uses the
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15 standard Python mechanism called "distutils" and thus Roundup's core code,
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16 executable scripts and support data files are installed in Python's
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17 directories. On Windows, this is typically:
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18
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19 Scripts
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20 ``<python dir>\scripts\...``
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21 Core code
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22 ``<python dir>\lib\site-packages\roundup\...``
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23 Support files
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24 ``<python dir>\share\roundup\...``
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25
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26 and on Unix-like systems (eg. Linux):
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27
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28 Scripts
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29 ``<python root>/bin/...``
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30 Core code
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31 ``<python root>/lib-<python version>/site-packages/roundup/...``
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32 Support files
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33 ``<python root>/share/roundup/...``
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34
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35 2. The installation of a specific tracker. When invoking the roundup-admin
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36 "inst" (and "init") commands, you're creating a new Roundup tracker. This
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37 installs configuration files, HTML templates, detector code and a new
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38 database. You have complete control over where this stuff goes through
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39 both choosing your "tracker home" and the DATABASE variable in
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40 config.py.
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41
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42
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43 Users and Security
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44 ==================
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45
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46 Roundup holds its own user database which primarily contains a username,
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47 password and email address for the user. Roundup *must* have its own user
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48 listing, in order to maintain internal consistency of its data. It is a
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49 relatively simple exercise to update this listing on a regular basis, or on
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50 demand, so that it matches an external listing (eg. unix passwd file, LDAP,
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51 etc.)
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52
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53 Roundup identifies users in a number of ways:
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54
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55 1. Through the web, users may be identified by either HTTP Basic
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56 Authentication or cookie authentication. If you are running the web
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57 server (roundup-server) through another HTTP server (eg. apache or IIS)
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58 then that server may require HTTP Basic Authentication, and it will pass
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59 the ``REMOTE_USER`` variable through to Roundup. If this variable is not
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60 present, then Roundup defaults to using its own cookie-based login
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61 mechanism.
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62 2. In email messages handled by roundup-mailgw, users are identified by the
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63 From address in the message.
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64
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65 In both cases, Roundup's behaviour when dealing with unknown users is
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66 controlled by Permissions defined in the "SECURITY SETTINGS" section of the
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67 tracker's ``dbinit.py`` module:
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68
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69 Web Registration
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70 If granted to the Anonymous Role, then anonymous users will be able to
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71 register through the web.
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72 Email Registration
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73 If granted to the Anonymous Role, then email messages from unknown users
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74 will result in those users being registered with the tracker.
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75
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76 More information about how to customise your tracker's security settings
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77 may be found in the `customisation documentation`_.
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78
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79 Tasks
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80 =====
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81
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82 Maintenance of Roundup can involve one of the following:
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83
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84 1. `tracker backup`_
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85 2. `software upgrade`_
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86 3. `migrating backends`_
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87 4. `moving a tracker`_
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88
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89
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90 Tracker Backup
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91 --------------
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92
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93 Stop the web and email frontends and to copy the contents of the tracker home
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94 directory to some other place using standard backup tools.
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95
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96
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97 Software Upgrade
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98 ----------------
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99
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100 Always make a backup of your tracker before upgrading software. Steps you may
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101 take:
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102
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103 1. ensure that the unit tests run on your system
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104 2. copy your tracker home to a new directory
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105 3. follow the steps in the upgrading documentation for the new version of
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106 the software
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107 4. test each of the admin tool, web interface and mail gateway using the new
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108 version of the software
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109 5. stop the production web and email frontends
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110 6. perform the upgrade steps on the existing tracker directory
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111 7. upgrade the software
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112 8. restart your tracker
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113
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114
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115 Migrating Backends
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116 ------------------
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117
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118 1. stop the existing tracker web and email frontends (preventing changes)
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119 2. use the roundup-admin tool "export" command to export the contents of
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120 your tracker to disk
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121 3. copy the tracker home to a new directory
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122 4. change the backend used in the tracker home ``select_db.py`` file
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123 5. delete the "db" directory from the new directory
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124 6. use the roundup-admin "import" command to import the previous export with
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125 the new tracker home
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126 7. test each of the admin tool, web interface and mail gateway using the new
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127 backend
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128 8. move the old tracker home out of the way (rename to "tracker.old") and
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129 move the new tracker home into its place
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130 9. restart web and email frontends
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131
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132
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133 Moving a Tracker
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134 ----------------
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135
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136 If you're moving the tracker to a similar machine, you should:
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137
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138 1. install Roundup on the new machine and test that it works there,
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139 2. stop the existing tracker web and email frontends (preventing changes),
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140 3. copy the tracker home directory over to the new machine, and
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141 4. start the tracker web and email frontends on the new machine.
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142
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143 Most of the backends are actually portable across platforms (ie. from Unix to
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144 Windows to Mac). If this isn't the case (ie. the tracker doesn't work when
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145 moved using the above steps) then you'll need to:
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146
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147 1. install Roundup on the new machine and test that it works there,
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148 2. stop the existing tracker web and email frontends (preventing changes),
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149 3. use the roundup-admin tool "export" command to export the contents of
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150 the existing tracker,
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151 4. copy the export to the new machine,
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152 5. use the roundup-admin "import" command to import the tracker on the new
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153 machine, and
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154 6. start the tracker web and email frontends on the new machine.
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155
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156
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157 -------------------
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158
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159 Back to `Table of Contents`_
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160
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161 .. _`Table of Contents`: index.html
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162 .. _`customisation documentation`: customizing.html
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163
Roundup Issue Tracker: http://roundup-tracker.org/