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bug: fix mis-commit of perf tests and crash fix for setTranslation The commit included more than it should have. It included some memory dump code that is not part of production. Also removed WIP for fixing crash bug when translation unable to create .mo file - issue2551405
author John Rouillard <rouilj@ieee.org>
date Thu, 25 Dec 2025 12:14:53 -0500
parents 692242b3effd
children
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1 ===========
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2 Roundup FAQ
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3 ===========
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4
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5 .. contents::
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6 :local:
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8
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9 Installation
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10 ------------
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11
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12 Living without a mailserver
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13 ~~~~~~~~~~~~~~~~~~~~~~~~~~~
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14
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15 Remove the nosy reactor - delete the tracker file
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16 ``detectors/nosyreactor.py`` from your tracker home.
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17
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18 You do need to configure the ``[mail]`` section of
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19 config.ini. Specifically the ``domain`` and ``host`` settings have to
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20 have a value. The values don't matter, but the config parser will
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21 complain if they are not set.
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22
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23 The cgi-bin is very slow!
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24 ~~~~~~~~~~~~~~~~~~~~~~~~~
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26 Yep, it sure is. It has to start up Python and load all of the support
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27 libraries for *every* request.
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28
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29 The solution is to use the built in server (or possibly mod_wsgi
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30 or other WSGI support).
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31
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32 To make Roundup more seamless with your website, you may place the built
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33 in server behind apache and link it into your web tree (see below).
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34
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35
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36 How do I put Roundup behind Apache
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37 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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38
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39 We have a project (foo) running on ``tracker.example:8080``.
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40 We want ``http://tracker.example/issues`` to use the roundup server, so we
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41 set that up on port 8080 on ``tracker.example`` with the ``config.ini`` line::
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42
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43 [tracker]
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44 ...
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45 web = 'http://tracker.example/issues/'
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46
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47 We have a "foo_issues" tracker and we run the server with::
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48
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49 roundup-server -p 8080 issues=/home/roundup/trackers/issues
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50
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51 Then, on the Apache machine (eg. redhat 7.3 with apache 1.3), in
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52 ``/etc/httpd/conf/httpd.conf`` uncomment::
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53
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54 LoadModule proxy_module modules/libproxy.so
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55
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56 and::
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57
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58 AddModule mod_proxy.c
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59
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60 Then add::
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61
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62 # roundup stuff (added manually)
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63 <IfModule mod_proxy.c>
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64 # proxy through one tracker
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65 ProxyPass /issues/ http://tracker.example:8080/issues/
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66 # proxy through all tracker(*)
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67 #ProxyPass /roundup/ http://tracker.example:8080/
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68 </IfModule>
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69
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70 Then restart Apache. Now Apache will proxy the request on to the
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71 roundup-server.
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72
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73 Note that if you're proxying multiple trackers, you'll need to use the
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74 second ProxyPass rule described above. It will mean that your TRACKER_WEB
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75 will change to::
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76
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77 TRACKER_WEB = 'http://tracker.example/roundup/issues/'
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78
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79 Once you're done, you can firewall off port 8080 from the rest of the world.
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80
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81 Note that in some situations (eg. virtual hosting) you might need to use a
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82 more complex rewrite rule instead of the simpler ProxyPass above. The
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83 following should be useful as a starting template::
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84
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85 # roundup stuff (added manually)
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86 <IfModule mod_proxy.c>
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87
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88 RewriteEngine on
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89
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90 # General Roundup
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91 RewriteRule ^/roundup$ roundup/ [R]
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92 RewriteRule ^/roundup/(.*)$ http://tracker.example:8080/$1 [P,L]
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93
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94 # Handle Foo Issues
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95 RewriteRule ^/issues$ issues/ [R]
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96 RewriteRule ^/issues/(.*)$ http://tracker.example:8080/issues/$1 [P,L]
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97
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98 </IfModule>
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99
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100
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101 How do I run Roundup through SSL (HTTPS)?
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102 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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103
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104 The preferred way of using SSL is to proxy through apache and use its
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105 SSL service. See the previous question on how to proxy through apache.
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106
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107 The standalone roundup-server now also has SSL support which is still
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108 considered experimental. For details refer to the documentation of
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109 roundup server, in particular to the generated configuration file
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110 generated with ::
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111
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112 roundup-server --save-config
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113
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114 that describes the needed option in detail. With the standalone server
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115 now XMLRPC over SSL works, too.
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117
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118 Templates
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119 ---------
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120
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121 What is that stuff in the tracker html directory?
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122 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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123
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124 This is the template code that Roundup uses to display the various pages.
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125 This is based upon the template markup language in Zope called, oddly
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126 enough, "Zope Page Templates". There's documentation in the Roundup
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127 reference_ documentation. For more information have a look at:
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128
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129 https://zope.readthedocs.io/en/latest/zopebook/ZPT.html
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130
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131 specifically the chapter (10) on "Using Zope Page Templates" and the
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132 chapter (13) on "Advanced Page Templates". (Note the link above is for
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133 a newer version of Zope, so some of the info may not apply to version
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134 2 of Zope which is used in roundup. The version 2 docs appear to not
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135 be available anymore.)
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136
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137
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138 But I just want a select/option list for ....
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139 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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140
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141 Really easy... edit ``html/issue.item.html``. For ``nosy``, change the line
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142 (around line 69) from::
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143
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144 <span tal:replace="structure context/nosy/field" />
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145
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146 to::
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147
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148 <span tal:replace="structure context/nosy/menu" />
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149
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150 For ``assigned to``, this is already done around line 77::
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151
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152 <td tal:content="structure context/assignedto/menu">assignedto menu</td>
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153
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154
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155
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156 Great! But now the select/option list is too big
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157 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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158
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159 That is a little harder (but only a little ;^)
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160
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161 Again, edit ``html/issue.item``. For nosy, change line (around line 69) from::
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162
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163 <span tal:replace="structure context/nosy/field" />
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164
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165 to::
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166
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167 <span tal:replace="structure python:context.nosy.menu(height=3)" />
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168
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169 for more information, go and read about Zope Page Templates.
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170
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171 I want to link version identifiers from my messages to svn/mercurial/git
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172 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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173
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174 See: the LinkFormatingExample at:
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175
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176 https://wiki.roundup-tracker.org/LinkFormattingExample?highlight=%28local%5C_replace%29
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177
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178 There are examples in the devel and responsive templates. Search for
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179 LocalReplace to find the extension file and the change that has to be
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180 made to the item template.
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181
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182 I can see values in a multilink but not display the items
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183 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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184
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185 Make sure that you have allowed the user to view the labelprop for the
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186 multilink class. Look for the setlabelprop explanation in the Roundup
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187 reference_ documentation.
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188
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189 Using Roundup
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190 -------------
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191
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192 I got an error and I cannot reload it!
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193 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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194
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195 If you're using Netscape/Mozilla, try holding shift and pressing reload.
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196 If you're using IE then install Mozilla and try again ;^)
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197
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198
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199 I keep getting logged out
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200 ~~~~~~~~~~~~~~~~~~~~~~~~~
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201
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202 Make sure that the ``tracker`` -> ``web`` setting in your tracker's
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203 config.ini is set to the URL of the tracker.
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204
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205 I'm getting infinite redirects in the browser
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206 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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207
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208 A wrong value for the ``tracker`` -> ``web`` setting may also result in
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209 infinite redirects, see https://issues.roundup-tracker.org/issue2537286
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210
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211
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212 How is sorting performed, and why does it seem to fail sometimes?
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213 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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214
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215 When we sort items in the hyperdb, we use one of a number of methods,
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216 depending on the properties being sorted on:
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217
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218 1. If it's a String, Integer, Number, Date or Interval property, we
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219 just sort the scalar value of the property. Strings are sorted
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220 case-sensitively.
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221 2. If it's a Link property, we sort by either the linked item's "order"
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222 property (if it has one) or the linked item's "id".
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223 3. Mulitlinks sort similar to #2, but we start with the first
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224 Multilink list item, and if they're the same, we sort by the second item,
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225 and so on.
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226
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227 Note that if an "order" property is defined on a Class that is used for
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228 sorting, all items of that Class *must* have a value against the "order"
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229 property, or sorting will result in random ordering.
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230
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231
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232 How do I filter roundup emails?
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233 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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234
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235 When roundup emails users, it provides an email header::
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236
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237 X-Roundup-(class)-(property): values
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238
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239 for every property that is a link or multilink (usually things
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240 set by a dropdown or selection in the web interface).
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241
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242 For example, assume you have a category field for issues in your tracker.
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243 You respond to issues that fall into the catagories: Network and Security.
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244
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245 You will see headers like:
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246
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247 X-Roundup-issue-category: Network
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248
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249 or
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250
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251 X-Roundup-issue-category: Network, Security, Linux
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252
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253 Then you can set up a filter looking for X-Roundup-issue-category
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254 followed by Network or Security in your mail program.
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255
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256 Also for newer (post version 1.6.X) releases there is also a header:
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257
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258 X-Roundup-issue-Id: 22
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259
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260 for messages from issue22. Directions on using your mail program are
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261 beyond the scope of this FAQ entry.
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262
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263 (If you don't see a header for a multilink or link property, look for
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264 msg_header_property in the roundup docs. In some cases you have to
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265 explicitly enable the header.)
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266
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267
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268 .. _`reference`: reference.html
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269
Roundup Issue Tracker: http://roundup-tracker.org/