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Replace http:....roundup-tracker.org with https. Also fix wiki links.
author John Rouillard <rouilj@ieee.org>
date Wed, 09 Sep 2020 21:27:55 -0400
parents 6e341009593b
children 45e8d10a9609
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1 ===========
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2 Roundup FAQ
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3 ===========
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4
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5 .. contents::
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6 :local:
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8
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9 Installation
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10 ------------
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11
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12 Living without a mailserver
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13 ~~~~~~~~~~~~~~~~~~~~~~~~~~~
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14
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15 Remove the nosy reactor - delete the tracker file
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16 ``detectors/nosyreactor.py`` from your tracker home.
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17
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18 You do need to configure the ``[mail]`` section of
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19 config.ini. Specifically the ``domain`` and ``host`` settings have to
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20 have a value. The values don't matter, but the config parser will
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21 complain if they are not set.
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22
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23 The cgi-bin is very slow!
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24 ~~~~~~~~~~~~~~~~~~~~~~~~~
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25
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26 Yep, it sure is. It has to start up Python and load all of the support
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27 libraries for *every* request.
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28
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29 The solution is to use the built in server (or possibly mod_wsgi
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30 or other WSGI support).
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31
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32 To make Roundup more seamless with your website, you may place the built
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33 in server behind apache and link it into your web tree (see below).
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34
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35
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36 How do I put Roundup behind Apache
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37 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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38
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39 We have a project (foo) running on ``tracker.example:8080``.
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40 We want ``http://tracker.example/issues`` to use the roundup server, so we
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41 set that up on port 8080 on ``tracker.example`` with the ``config.ini`` line::
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42
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43 [tracker]
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44 ...
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45 web = 'http://tracker.example/issues/'
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46
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47 We have a "foo_issues" tracker and we run the server with::
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49 roundup-server -p 8080 issues=/home/roundup/trackers/issues
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50
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51 Then, on the Apache machine (eg. redhat 7.3 with apache 1.3), in
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52 ``/etc/httpd/conf/httpd.conf`` uncomment::
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53
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54 LoadModule proxy_module modules/libproxy.so
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55
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56 and::
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57
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58 AddModule mod_proxy.c
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59
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60 Then add::
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61
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62 # roundup stuff (added manually)
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63 <IfModule mod_proxy.c>
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64 # proxy through one tracker
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65 ProxyPass /issues/ http://tracker.example:8080/issues/
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66 # proxy through all tracker(*)
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67 #ProxyPass /roundup/ http://tracker.example:8080/
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68 </IfModule>
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69
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70 Then restart Apache. Now Apache will proxy the request on to the
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71 roundup-server.
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72
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73 Note that if you're proxying multiple trackers, you'll need to use the
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74 second ProxyPass rule described above. It will mean that your TRACKER_WEB
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75 will change to::
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76
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77 TRACKER_WEB = 'http://tracker.example/roundup/issues/'
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78
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79 Once you're done, you can firewall off port 8080 from the rest of the world.
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80
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81 Note that in some situations (eg. virtual hosting) you might need to use a
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82 more complex rewrite rule instead of the simpler ProxyPass above. The
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83 following should be useful as a starting template::
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84
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85 # roundup stuff (added manually)
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86 <IfModule mod_proxy.c>
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87
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88 RewriteEngine on
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89
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90 # General Roundup
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91 RewriteRule ^/roundup$ roundup/ [R]
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92 RewriteRule ^/roundup/(.*)$ http://tracker.example:8080/$1 [P,L]
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93
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94 # Handle Foo Issues
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95 RewriteRule ^/issues$ issues/ [R]
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96 RewriteRule ^/issues/(.*)$ http://tracker.example:8080/issues/$1 [P,L]
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97
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98 </IfModule>
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99
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100
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101 How do I run Roundup through SSL (HTTPS)?
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102 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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103
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104 The preferred way of using SSL is to proxy through apache and use its
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105 SSL service. See the previous question on how to proxy through apache.
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106
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107 The standalone roundup-server now also has SSL support which is still
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108 considered experimental. For details refer to the documentation of
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109 roundup server, in particular to the generated configuration file
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110 generated with ::
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111
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112 roundup-server --save-config
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113
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114 that describes the needed option in detail. With the standalone server
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115 now XMLRPC over SSL works, too.
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117
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118 Templates
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119 ---------
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120
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121 What is that stuff in the tracker html directory?
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122 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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123
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124 This is the template code that Roundup uses to display the various pages.
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125 This is based upon the template markup language in Zope called, oddly
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126 enough, "Zope Page Templates". There's documentation in the Roundup
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127 customisation_ documentation. For more information have a look at:
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128
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129 http://docs.zope.org/zope2/zope2book/
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130
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131 specifically chapter 10 "Using Zope Page Templates" and chapter 14 "Advanced
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132 Page Templates".
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133
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134
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135 But I just want a select/option list for ....
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136 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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138 Really easy... edit ``html/issue.item.html``. For ``nosy``, change the line
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139 (around line 69) from::
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140
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141 <span tal:replace="structure context/nosy/field" />
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142
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143 to::
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144
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145 <span tal:replace="structure context/nosy/menu" />
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146
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147 For ``assigned to``, this is already done around line 77::
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148
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149 <td tal:content="structure context/assignedto/menu">assignedto menu</td>
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150
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151
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152
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153 Great! But now the select/option list is too big
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154 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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155
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156 That is a little harder (but only a little ;^)
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157
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158 Again, edit ``html/issue.item``. For nosy, change line (around line 69) from::
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159
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160 <span tal:replace="structure context/nosy/field" />
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161
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162 to::
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163
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164 <span tal:replace="structure python:context.nosy.menu(height=3)" />
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165
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166 for more information, go and read about Zope Page Templates.
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167
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168 I want to link version identifiers from my messages to svn/mercurial/git
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169 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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170
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171 See: the LinkFormatingExample at:
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172
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173 https://wiki.roundup-tracker.org/LinkFormattingExample?highlight=%28local%5C_replace%29
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174
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175 There are examples in the devel and responsive templates. Search for
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176 LocalReplace to find the extension file and the change that has to be
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177 made to the item template.
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178
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179 I can see values in a multilink but not display the items
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180 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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181
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182 Make sure that you have allowed the user to view the labelprop for the
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183 multilink class. Look for the setlabelprop explanation in the Roundup
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184 customisation_ documentation.
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185
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186 Using Roundup
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187 -------------
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188
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189 I got an error and I cannot reload it!
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190 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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191
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192 If you're using Netscape/Mozilla, try holding shift and pressing reload.
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193 If you're using IE then install Mozilla and try again ;^)
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194
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195
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196 I keep getting logged out
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197 ~~~~~~~~~~~~~~~~~~~~~~~~~
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198
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199 Make sure that the ``tracker`` -> ``web`` setting in your tracker's
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200 config.ini is set to the URL of the tracker.
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201
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202 I'm getting infinite redirects in the browser
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203 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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204
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205 A wrong value for the ``tracker`` -> ``web`` setting may also result in
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206 infinite redirects, see https://issues.roundup-tracker.org/issue2537286
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207
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208
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209 How is sorting performed, and why does it seem to fail sometimes?
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210 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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211
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212 When we sort items in the hyperdb, we use one of a number of methods,
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213 depending on the properties being sorted on:
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214
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215 1. If it's a String, Integer, Number, Date or Interval property, we
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216 just sort the scalar value of the property. Strings are sorted
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217 case-sensitively.
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218 2. If it's a Link property, we sort by either the linked item's "order"
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219 property (if it has one) or the linked item's "id".
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220 3. Mulitlinks sort similar to #2, but we start with the first
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221 Multilink list item, and if they're the same, we sort by the second item,
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222 and so on.
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223
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224 Note that if an "order" property is defined on a Class that is used for
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225 sorting, all items of that Class *must* have a value against the "order"
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226 property, or sorting will result in random ordering.
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227
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228
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229 How do I filter roundup emails?
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230 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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231
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232 When roundup emails users, it provides an email header::
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233
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234 X-Roundup-(class)-(property): values
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235
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236 for every property that is a link or multilink (usually things
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237 set by a dropdown or selection in the web interface).
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238
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239 For example, assume you have a category field for issues in your tracker.
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240 You respond to issues that fall into the catagories: Network and Security.
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241
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242 You will see headers like:
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243
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244 X-Roundup-issue-category: Network
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245
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246 or
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247
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248 X-Roundup-issue-category: Network, Security, Linux
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249
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250 Then you can set up a filter looking for X-Roundup-issue-category
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diff changeset
251 followed by Network or Security in your mail program.
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252
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253 Also for newer (post version 1.6.X) releases there is also a header:
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254
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255 X-Roundup-issue-Id: 22
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256
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257 for messages from issue22. Directions on using your mail program are
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258 beyond the scope of this FAQ entry.
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259
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260 (If you don't see a header for a multilink or link property, look for
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261 msg_header_property in the roundup docs. In some cases you have to
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262 explicitly enable the header.)
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263
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264
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Johannes Gijsbers <jlgijsbers@users.sourceforge.net>
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265 .. _`customisation`: customizing.html
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266
Roundup Issue Tracker: http://roundup-tracker.org/