Mercurial > p > roundup > code
annotate doc/user_guide.txt @ 5045:a46d5d0fd5f8
Fix issue1615201: Added a new configuration option EMAIL_KEEP_REAL_FROM
which makes the mail gateway ignore a Resent-From:-header and use the
real From:-header of the original author for further processing of the
message. Setting this option to 'yes' restores the original behaviour
of Roundup before the change in version 0.7.0 where the processing of
Resent-From: was added unconditionally.
| author | Peter Funk <pf@artcom-gmbh.de> |
|---|---|
| date | Fri, 18 Mar 2016 16:18:20 +0100 |
| parents | 57a482110a24 |
| children | d995ee7d49bf |
| rev | line source |
|---|---|
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1 ========== |
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2 User Guide |
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3 ========== |
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4 |
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5 .. contents:: |
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6 :local: |
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7 |
| 2409 | 8 .. hint:: |
| 9 This document will refer to *issues* as the primary store of | |
| 10 information in the tracker. This is the default of the classic template, | |
| 11 but may vary in any given installation. | |
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12 |
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13 |
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14 Your Tracker in a Nutshell |
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15 ========================== |
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16 |
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17 Your tracker holds information about issues in bundles we call *items*. |
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18 An item may be an *issue* (a bug or feature request) or a *user*. The |
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19 issue-ness or user-ness is called the item's *class*. So, for bug |
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20 reports and features, the class is "issue", and for users the class is |
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21 "user". |
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22 |
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23 Each item in the tracker has an ID number that identifies it along with |
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24 its item class. To identify a particular issue or user, we combine the |
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25 class with the number to create a unique label, so that user 1 (who, |
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26 incidentally, is *always* the "admin" user) is referred to as "user1". |
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27 Issue number 315 is referred to as "issue315". We call that label the |
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28 item's *designator*. |
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29 |
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30 Items in the database are never deleted, they're just "retired". You |
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31 can still refer to them by ID - hence removing an item won't break |
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32 references to the item. It's just that the item won't appear in any |
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33 listings. |
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34 |
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35 |
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36 Accessing the Tracker |
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37 --------------------- |
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38 |
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39 You may access your tracker through one of three ways: |
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40 |
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41 1. through the `web interface`_, |
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42 2. through the `e-mail gateway`_, or |
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43 3. using the `command line tool`_. |
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44 |
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45 The last is usually only used by administrators. Most users will use the |
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46 web and e-mail interfaces. All three are explained below. |
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47 |
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48 |
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49 Issue life cycles in Roundup |
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50 ---------------------------- |
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51 |
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52 New issues may be submitted via the web or e-mail. |
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53 |
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54 By default, the issue will have the status "unread". If another message |
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55 is received for the issue, its status will change to "chatting". |
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56 |
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57 The "home" page for a tracker will generally display all issues which |
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58 are not "resolved". |
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59 |
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60 If an issue is closed, and a new message is received then it'll be |
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61 reopened to the state of "chatting". |
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62 |
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63 The full set of **prority** and **status** values are: |
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64 |
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65 =========== ===================================== |
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66 Priority Description |
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67 =========== ===================================== |
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68 "critical" panic: work is stopped! |
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69 "urgent" important, but not deadly |
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70 "bug" lost work or incorrect results |
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71 "feature" want missing functionality |
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72 "wish" avoidable bugs, missing conveniences |
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73 =========== ===================================== |
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74 |
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75 ============= ===================================== |
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76 Status Description |
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77 ============= ===================================== |
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78 "unread" submitted but no action yet |
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79 "deferred" intentionally set aside |
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80 "chatting" under review or seeking clarification |
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81 "need-eg" need a reproducible example of a bug |
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82 "in-progress" understood; development in progress |
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83 "testing" we think it's done; others, please test |
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84 "done-cbb" okay for now, but could be better |
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85 "resolved" fix has been released |
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86 ============= ===================================== |
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87 |
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88 |
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89 .. _query-tracker: |
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90 |
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91 Entering values in your Tracker |
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92 ------------------------------- |
| 1575 | 93 |
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94 All interfaces to your tracker use the same format for entering values. |
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95 This means the web interface for entering a new issue, the web interface |
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96 for searching issues, the e-mail interface and even the command-line |
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97 administration tool. |
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98 |
| 1575 | 99 |
| 100 String and Numeric properties | |
| 101 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 102 | |
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103 These fields just take a simple text value, like ``It's broken``. |
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104 |
| 1575 | 105 |
| 106 Boolean properties | |
| 107 ~~~~~~~~~~~~~~~~~~ | |
| 108 | |
| 109 These fields take a value which indicates "yes"/"no", "true"/"false", | |
| 110 "1"/"0" or "on"/"off". | |
| 111 | |
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112 |
| 1575 | 113 Constrained (link and multilink) properties |
| 114 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ | |
| 115 | |
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116 Fields like "Assigned To" and "Keywords" hold references to items in other |
| 1575 | 117 classes ("user" and "keyword" in those two cases.) |
| 118 | |
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119 Sometimes, the selection is done through a menu, like in the "Assigned |
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120 To" field. |
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121 |
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122 Where the input is not a simple menu selection, we use a comma-separated |
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123 list of values to indicated which values of "user" or "keyword" are |
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124 interesting. The values may be either numeric ids or the names of items. |
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125 The special value "-1" may be used to match items where the property is |
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126 not set. For example, the following searches on the issues: |
| 1575 | 127 |
| 128 ``assignedto=richard,george`` | |
| 129 match issues which are assigned to richard or george. | |
| 130 ``assignedto=-1`` | |
| 131 match issues that are not assigned to a user. | |
| 132 ``assignedto=2,3,40`` | |
| 133 match issues that are assigned to users 2, 3 or 40. | |
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134 ``keyword=user interface`` |
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135 match issues with the keyword "user interface" in their keyword list |
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136 ``keyword=web interface,e-mail interface`` |
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137 match issues with the keyword "web interface" or "e-mail interface" in |
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138 their keyword list |
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139 ``keyword=-1`` |
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140 match issues with no keywords set |
| 1575 | 141 |
| 142 | |
| 143 Date properties | |
| 144 ~~~~~~~~~~~~~~~ | |
| 145 | |
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146 Date-and-time stamps are specified with the date in |
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147 international standard format (``yyyy-mm-dd``) joined to the time |
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148 (``hh:mm:ss``) by a period ``.``. Dates in this form can be easily |
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149 compared and are fairly readable when printed. An example of a valid |
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150 stamp is ``2000-06-24.13:03:59``. We'll call this the "full date |
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151 format". When Timestamp objects are printed as strings, they appear in |
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152 the full date format. |
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153 |
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154 For user input, some partial forms are also permitted: the whole time or |
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155 just the seconds may be omitted; and the whole date may be omitted or |
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156 just the year may be omitted. If the time is given, the time is |
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157 interpreted in the user's local time zone. The Date constructor takes |
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158 care of these conversions. In the following examples, suppose that |
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159 ``yyyy`` is the current year, ``mm`` is the current month, and ``dd`` is |
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160 the current day of the month. |
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161 |
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162 - "2000-04-17" means <Date 2000-04-17.00:00:00> |
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163 - "01-25" means <Date yyyy-01-25.00:00:00> |
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164 - "2000-04-17.03:45" means <Date 2000-04-17.08:45:00> |
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165 - "08-13.22:13" means <Date yyyy-08-14.03:13:00> |
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166 - "11-07.09:32:43" means <Date yyyy-11-07.14:32:43> |
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167 - "14:25" means <Date yyyy-mm-dd.19:25:00> |
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168 - "8:47:11" means <Date yyyy-mm-dd.13:47:11> |
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169 - the special date "." means "right now" |
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170 |
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171 |
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172 When searching, a plain date entered as a search field will match that date |
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173 exactly in the database. We may also accept ranges of dates. You can |
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174 specify range of dates in one of two formats: |
| 1575 | 175 |
| 176 1. English syntax:: | |
| 177 | |
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178 [From <value>][To <value>] |
| 1575 | 179 |
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180 Keywords "From" and "To" are case insensitive. Keyword "From" is |
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181 optional. |
| 1575 | 182 |
| 183 2. "Geek" syntax:: | |
| 184 | |
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185 [<value>];[<value>] |
| 1575 | 186 |
| 187 Either first or second ``<value>`` can be omitted in both syntaxes. | |
| 188 | |
| 189 For example, if you enter string "from 9:00" to "Creation date" field, | |
| 190 roundup will find all issues, that were created today since 9 AM. | |
| 191 | |
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192 The ``<value>`` may also be an interval, as described in the next section. |
| 1575 | 193 Searching of "-2m; -1m" on activity field gives you issues which were |
| 194 active between period of time since 2 months up-till month ago. | |
| 195 | |
| 2910 | 196 Other possible examples (consider local time is 2003-03-08.22:07:48): |
| 1575 | 197 |
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198 - "from 2-12 to 4-2" means |
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199 <Range from 2003-02-12.00:00:00 to 2003-04-02.00:00:00> |
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200 - "FROM 18:00 TO +2m" means |
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201 <Range from 2003-03-08.18:00:00 to 2003-05-08.20:07:48> |
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202 - "12:00;" means |
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203 <Range from 2003-03-08.12:00:00 to None> |
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204 - "tO +3d" means |
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205 <Range from None to 2003-03-11.20:07:48> |
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206 - "2002-11-10; 2002-12-12" means |
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207 <Range from 2002-11-10.00:00:00 to 2002-12-12.00:00:00> |
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208 - "; 20:00 +1d" means |
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209 <Range from None to 2003-03-09.20:00:00> |
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210 - "2003" means |
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211 <Range from 2003-01-01.00:00:00 to 2003-12-31.23:59:59> |
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212 - "2003-04" means |
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213 <Range from 2003-04-01.00:00:00 to 2003-04-30.23:59:59> |
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214 |
| 1575 | 215 |
| 216 Interval properties | |
| 217 ~~~~~~~~~~~~~~~~~~~ | |
| 218 | |
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219 Date intervals are specified using the suffixes "y", "m", and "d". The |
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220 suffix "w" (for "week") means 7 days. Time intervals are specified in |
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221 hh:mm:ss format (the seconds may be omitted, but the hours and minutes |
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222 may not). |
| 1575 | 223 |
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224 - "3y" means three years |
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225 - "2y 1m" means two years and one month |
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226 - "1m 25d" means one month and 25 days |
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227 - "2w 3d" means two weeks and three days |
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228 - "1d 2:50" means one day, two hours, and 50 minutes |
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229 - "14:00" means 14 hours |
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230 - "0:04:33" means four minutes and 33 seconds |
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231 |
| 1575 | 232 |
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233 Simple support for collision detection |
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234 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ |
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235 |
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236 Item edit pages remember when the item was last edited. When a form is |
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237 submitted, the user will be informed if someone else has edited the item |
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238 at the same time they tried to. |
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239 |
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240 |
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241 Web Interface |
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242 ============= |
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243 |
| 2409 | 244 .. note:: |
| 245 This document contains screenshots of the default look and feel. | |
| 246 Your site may have a slightly (or very) different look, but the | |
| 247 functionality will be very similar, and the concepts still hold. | |
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248 |
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249 The web interface is broken up into the following parts: |
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250 |
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251 1. `lists of items`_, |
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252 2. `display, edit or entry of an item`_, and |
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253 3. `searching page`_. |
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254 |
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255 |
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256 Lists of Items |
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257 -------------- |
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258 |
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259 The first thing you'll see when you log into Roundup will be a list of |
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260 open (ie. not resolved) issues. This list has been generated by a bunch |
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261 of controls `under the covers`_ but for now, you can see something like: |
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262 |
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263 .. image:: images/index_logged_out.png |
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264 |
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265 The screen is divided up into three sections. There's a title which tells |
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266 you where you are, a sidebar which contains useful navigation tools and a |
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267 body which usually displays either a list of items or a single item from |
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268 the tracker. |
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269 |
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270 You may either register or log in. Registration takes you to: |
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271 |
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272 .. image:: images/registration.png |
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273 |
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274 Once you're logged in, the sidebar changes to: |
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275 |
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276 .. image:: images/index_logged_in.png |
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277 |
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278 You can now get to your "My Details" page: |
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279 |
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280 .. image:: images/my_details.png |
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281 |
| 1228 | 282 |
| 283 Display, edit or entry of an item | |
| 284 --------------------------------- | |
| 285 | |
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286 Create a new issue with "create new" under the issue subheading. This |
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287 will take you to: |
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288 |
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289 .. image:: images/new_issue.png |
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290 |
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291 Editing an issue uses the same form, though now you'll see attached files |
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292 and messages, and the issue history at the bottom of the page: |
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293 |
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294 .. image:: images/edit_issue.png |
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295 |
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296 |
| 1228 | 297 Searching Page |
| 298 -------------- | |
| 299 | |
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300 See `entering values in your tracker`_ for an explanation of what you |
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301 may type into the search form. |
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302 |
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303 |
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304 Saving queries |
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305 ~~~~~~~~~~~~~~ |
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306 |
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307 You may save queries in the tracker by giving the query a name. Each user |
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308 may only have one query with a given name - if a subsequent search is |
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309 performed with the same query name supplied, then it will edit the |
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310 existing query of the same name. |
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311 |
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312 Queries may be marked as "private". These queries are only visible to the |
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313 user that created them. If they're not marked "private" then all other |
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314 users may include the query in their list of "Your Queries". Marking it as |
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315 private at a later date does not affect users already using the query, nor |
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316 does deleting the query. |
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317 |
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318 If a user subsequently creates or edits a public query, a new personal |
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319 version of that query is made, with the same editing rules as described |
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320 above. |
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321 |
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322 |
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323 Under the covers |
| 1575 | 324 ~~~~~~~~~~~~~~~~ |
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325 |
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326 The searching page converts your selections into the following |
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327 arguments: |
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328 |
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329 ============ ============================================================= |
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330 Argument Description |
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331 ============ ============================================================= |
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332 @sort sort by prop name, optionally preceeded with '-' to give |
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333 descending or nothing for ascending sorting. The sort |
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334 argument can have several props separated with comma. |
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335 @group group by prop name, optionally preceeded with '-' or to sort |
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336 in descending or nothing for ascending order. The group |
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337 argument can have several props separated with comma. |
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338 @columns selects the columns that should be displayed. Default is |
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339 all. |
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340 @filter indicates which properties are being used in filtering. |
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341 Default is none. |
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342 propname selects the values the item properties given by propname must |
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343 have (very basic search/filter). |
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344 @search_text performs a full-text search (message bodies, issue titles, |
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345 etc) |
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346 ============ ============================================================= |
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347 |
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348 You may manually write URLS that contain these arguments, like so |
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349 (whitespace has been added for clarity):: |
| 1575 | 350 |
| 351 /issue?status=unread,in-progress,resolved& | |
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352 keyword=security,ui& |
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353 @group=priority,-status& |
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354 @sort=-activity& |
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355 @filters=status,keyword& |
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356 @columns=title,status,fixer |
| 1575 | 357 |
| 358 | |
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359 Access Controls |
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360 --------------- |
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361 |
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362 User access is controlled through Permissions. These are are grouped |
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363 into Roles, and users have a comma-separated list of Roles assigned to |
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364 them. |
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365 |
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366 Permissions divide access controls up into answering questions like: |
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367 |
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368 - may the user edit issues ("Edit", "issue") |
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369 - is the user allowed to use the web interface ("Web Access") |
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370 - may the user edit other user's Roles through the web ("Web Roles") |
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371 |
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372 Any number of new Permissions and Roles may be created as described in |
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373 the customisation documentation. Examples of new access controls are: |
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374 |
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375 - only managers may sign off issues as complete |
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376 - don't give users who register through e-mail web access |
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377 - let some users edit the details of all users |
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378 |
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379 |
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380 E-Mail Gateway |
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381 ============== |
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382 |
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383 Roundup trackers may be used to facilitate e-mail conversations around |
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384 issues. The "nosy" list attached to each issue indicates the users who |
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385 should receive e-mail when messages are added to the issue. |
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386 |
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387 When e-mail comes into a tracker that identifies an issue in the subject |
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388 line, the content of the e-mail is attached to the issue. |
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389 |
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390 You may even create new issues from e-mail messages. |
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391 |
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392 E-mail sent to a tracker is examined for several pieces of information: |
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393 |
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394 1. `subject-line information`_ identifying the purpose of the e-mail |
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395 2. `sender identification`_ using the sender of the message |
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396 3. `e-mail message content`_ which is to be extracted |
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397 4. e-mail attachments which should be associated with the message |
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398 |
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399 |
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400 Subject-line information |
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401 ------------------------ |
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402 |
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403 The subject line of the incoming message is examined to find one of: |
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404 |
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405 1. the item that the message is responding to, |
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406 2. the type of item the message should create, or |
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407 3. we default the item class and try some trickiness |
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408 |
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409 If the subject line contains a prefix in ``[square brackets]`` then |
| 2409 | 410 we're looking at case 1 or 2 above. Any "re:" or "fwd:" prefixes are |
| 411 stripped off the subject line before we start looking for real | |
| 412 information. | |
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413 |
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414 If an item designator (class name and id number, for example |
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415 ``issue123``) is found there, a new "msg" item is added to the |
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416 "messages" property for that item, and any new "file" items are added to |
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417 the "files" property for the item. |
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418 |
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419 If just an item class name is found there, we attempt to create a new |
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420 item of that class with its "messages" property initialized to contain |
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421 the new "msg" item and its "files" property initialized to contain any |
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422 new "file" items. |
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423 |
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424 The third case above - where no ``[information]`` is provided, the |
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425 tracker's ``MAIL_DEFAULT_CLASS`` configuration variable defines what |
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426 class of item the message relates to. We try to match the subject line |
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427 to an existing item of the default class, and if there's a match, the |
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428 message is related to that matched item. If not, then a new item of the |
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429 default class is created. |
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430 |
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431 |
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432 Setting Properties |
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433 ~~~~~~~~~~~~~~~~~~ |
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434 |
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435 The e-mail interface also provides a simple way to set properties on |
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436 items. At the end of the subject line, propname=value pairs can be |
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437 specified in square brackets, using the same conventions as for the |
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438 roundup set shell command. |
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439 |
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440 For example, |
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441 |
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442 - setting the priority of an issue:: |
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443 |
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444 Subject: Re: [issue2] the coffee machine is broken! [priority=urgent] |
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445 |
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446 - adding yourself to a nosy list:: |
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447 |
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448 Subject: Re: [issue2] we're out of widgets [nosy=+richard] |
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449 |
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450 - setting the nosy list to just you and cliff:: |
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451 |
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452 Subject: Re: [issue2] we're out of widgets [nosy=richard,cliff] |
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453 |
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454 - removing yourself from a nosy list and setting the priority:: |
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455 |
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456 Subject: Re: [issue2] we're out of widgets [nosy=-richard;priority=bug] |
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457 |
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458 In all cases, the message relates to issue 2. The ``Re:`` prefix is |
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459 stripped off. |
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460 |
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461 |
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462 Automatic Properties |
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463 ~~~~~~~~~~~~~~~~~~~~ |
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464 |
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465 **status of new issues** |
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466 When a new message is received that is not identified as being related |
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467 to an existing issue, it creates a new issue. The status of the new |
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468 issue is defaulted to "unread". |
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469 |
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470 **reopening of resolved issues** |
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471 When a message is is received for a resolved issue, the issue status is |
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472 automatically reset to "chatting" to indicate new information has been |
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473 received. |
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474 |
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475 |
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476 Sender identification |
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477 --------------------- |
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478 |
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479 If the sender of an e-mail is unknown to Roundup (looking up both user |
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480 primary e-mail addresses and their alternate addresses) then a new user |
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481 may be created, depending on tracker configuration (see the `Admin |
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482 Guide`_ section "Users and Security" for configuration details.) |
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483 |
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484 .. _`Admin Guide`: admin_guide.html |
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485 |
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486 The new user will have their username set to the "user" part of |
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487 "user@domain" in their e-mail address. Their password will be |
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488 completely randomised, and they'll have to visit the web interface to |
| 2409 | 489 have it changed. Some sites don't allow web access by users who register |
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490 via e-mail like this. |
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491 |
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492 |
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493 E-Mail Message Content |
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494 ---------------------- |
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495 |
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496 Roundup only associates plain text (MIME type ``text/plain``) as |
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497 messages for items. Any other parts of a message are associated as |
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498 downloadable files. If no plain text part is found, the message is |
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499 rejected. |
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500 |
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501 To do this, incoming messages are examined for multiple parts: |
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502 |
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503 * In a multipart/mixed message or part, each subpart is extracted and |
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504 examined. The text/plain subparts are assembled to form the textual |
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505 body of the message, to be stored in the file associated with a "msg" |
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506 class item. Any parts of other types are each stored in separate files |
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507 and given "file" class items that are linked to the "msg" item. |
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508 * In a multipart/alternative message or part, we look for a text/plain |
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509 subpart and ignore the other parts. |
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510 |
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511 If the message is a response to a previous message, and contains quoted |
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512 sections, then these will be stripped out of the message if the |
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513 ``EMAIL_KEEP_QUOTED_TEXT`` configuration variable is set to ``'no'``. |
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514 |
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515 Message summary |
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516 ~~~~~~~~~~~~~~~ |
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517 |
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518 The "summary" property on message items is taken from the first |
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519 non-quoting section in the message body. The message body is divided |
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520 into sections by blank lines. Sections where the second and all |
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521 subsequent lines begin with a ">" or "|" character are considered |
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522 "quoting sections". The first line of the first non-quoting section |
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523 becomes the summary of the message. |
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524 |
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525 |
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526 Address handling |
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527 ---------------- |
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528 |
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529 All of the addresses in the ``To:`` and ``Cc:`` headers of the incoming |
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530 message are looked up among the tracker users, and the corresponding |
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531 users are placed in the "recipients" property on the new "msg" item. The |
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532 address in the ``From:`` header similarly determines the "author" |
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533 property of the new "msg" item. The default handling for addresses that |
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534 don't have corresponding users is to create new users with no passwords |
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535 and a username equal to the address. |
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536 |
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537 The addresses mentioned in the ``To:``, ``From:`` and ``Cc:`` headers of |
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538 the message may be added to the `nosy list`_ depending on: |
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539 |
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540 ``ADD_AUTHOR_TO_NOSY`` |
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541 Does the author of a message get placed on the nosy list automatically? |
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542 If 'new' is used, then the author will only be added when a message |
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543 creates a new issue. If 'yes', then the author will be added on |
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544 followups too. If 'no', they're never added to the nosy. |
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545 |
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546 ``ADD_RECIPIENTS_TO_NOSY`` |
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547 Do the recipients (To:, Cc:) of a message get placed on the nosy list? |
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548 If 'new' is used, then the recipients will only be added when a message |
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549 creates a new issue. If 'yes', then the recipients will be added on |
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550 followups too. If 'no', they're never added to the nosy. |
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551 |
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552 Some organisations might prefer to have someone moderate emails before |
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553 they are delivered into Roundup. Those might want to set the |
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554 configuration option ``EMAIL_KEEP_REAL_FROM`` to ``'yes'`` to avoid |
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555 having the moderators address appearing as the creator of issues. |
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556 |
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557 Nosy List |
|
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558 ~~~~~~~~~ |
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559 |
| 1228 | 560 Roundup watches for additions to the "messages" property of items. |
| 561 | |
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562 When a new message is added, it is sent to all the users on the "nosy" |
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563 list for the item that are not already on the "recipients" list of the |
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564 message. Those users are then appended to the "recipients" property on |
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565 the message, so multiple copies of a message are never sent to the same |
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566 user. The journal recorded by the hyperdatabase on the "recipients" |
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567 property then provides a log of when the message was sent to whom. |
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568 |
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569 If the author of the message is also in the nosy list for the item that |
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570 the message is attached to, then the config var ``MESSAGES_TO_AUTHOR`` |
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571 is queried to determine if they get a nosy list copy of the message too. |
|
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572 |
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573 |
|
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574 Mail gateway script command line |
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575 -------------------------------- |
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576 |
|
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577 Usage:: |
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578 |
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579 roundup-mailgw [[-C class] -S field=value]* <instance home> [method] |
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580 |
|
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581 The roundup mail gateway may be called in one of three ways: |
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582 |
|
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583 - with an instance home as the only argument, |
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584 - with both an instance home and a mail spool file, or |
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585 - with both an instance home and a pop server account. |
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586 |
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587 It also supports optional -C and -S arguments that allows you to set a |
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588 fields for a class created by the roundup-mailgw. The default class if |
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589 not specified is msg, but the other classes: issue, file, user can also |
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590 be used. The -S or --set options uses the same |
|
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591 property=value[;property=value] notation accepted by the command line |
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592 roundup command or the commands that can be given on the Subject line of |
|
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593 an e-mail message. |
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594 |
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595 It can let you set the type of the message on a per e-mail address basis. |
|
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596 |
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597 PIPE: |
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598 In the first case, the mail gateway reads a single message from the |
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599 standard input and submits the message to the roundup.mailgw module. |
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600 |
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601 UNIX mailbox: |
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602 In the second case, the gateway reads all messages from the mail spool |
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603 file and submits each in turn to the roundup.mailgw module. The file is |
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604 emptied once all messages have been successfully handled. The file is |
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605 specified as:: |
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606 |
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607 mailbox /path/to/mailbox |
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608 |
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609 POP: |
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610 In the third case, the gateway reads all messages from the POP server |
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611 specified and submits each in turn to the roundup.mailgw module. The |
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612 server is specified as:: |
| 1560 | 613 |
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614 pop username:password@server |
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615 |
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616 The username and password may be omitted:: |
| 1560 | 617 |
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618 pop username@server |
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619 pop server |
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620 |
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621 are both valid. The username and/or password will be prompted for if |
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622 not supplied on the command-line. |
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623 |
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624 POPS: |
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625 Connect to a POP server over ssl. This requires python 2.4 or later. |
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626 This supports the same notation as POP:: |
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627 |
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628 pops username:password@server |
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629 |
| 1560 | 630 APOP: |
| 631 Same as POP, but using Authenticated POP:: | |
| 632 | |
| 633 apop username:password@server | |
| 634 | |
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635 IMAP: |
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636 Connect to an IMAP server. This supports the same notation as that of |
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637 POP mail:: |
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638 |
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639 imap username:password@server |
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640 |
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641 It also allows you to specify a specific mailbox other than INBOX using |
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642 this format:: |
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643 |
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644 imap username:password@server mailbox |
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645 |
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646 IMAPS: |
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647 Connect to an IMAP server over ssl. |
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648 This supports the same notation as IMAP:: |
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649 |
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650 imaps username:password@server [mailbox] |
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651 |
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652 IMAPS_CRAM: |
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653 Connect to an IMAP server over ssl using CRAM-MD5 authentication. |
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654 This supports the same notation as IMAP:: |
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655 |
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update mailgw docs
Richard Jones <richard@users.sourceforge.net>
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|
656 imaps_cram username:password@server [mailbox] |
|
1359
ebfd8dd1cce7
missed this part of the patch, added doc
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|
657 |
|
659
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|
658 Command Line Tool |
|
1199
cd58a8603424
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|
659 ================= |
|
659
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|
660 |
| 1098 | 661 The basic usage is:: |
|
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|
662 |
|
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|
663 Usage: roundup-admin [options] [<command> <arguments>] |
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664 |
|
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added command-line functionality for roundup-adming (feature [SF#687664])
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|
665 Options: |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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|
666 -i instance home -- specify the issue tracker "home directory" to administer |
|
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added command-line functionality for roundup-adming (feature [SF#687664])
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|
667 -u -- the user[:password] to use for commands |
|
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added command-line functionality for roundup-adming (feature [SF#687664])
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|
668 -d -- print full designators not just class id numbers |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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|
669 -c -- when outputting lists of data, comma-separate them. |
|
1599
cc96bf971b33
extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
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|
670 Same as '-S ","'. |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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|
671 -S <string> -- when outputting lists of data, string-separate them |
|
053065585406
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672 -s -- when outputting lists of data, space-separate them. |
|
1599
cc96bf971b33
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|
673 Same as '-S " "'. |
|
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053065585406
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|
674 |
|
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added command-line functionality for roundup-adming (feature [SF#687664])
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|
675 Only one of -s, -c or -S can be specified. |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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|
676 |
| 1098 | 677 Help: |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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|
678 roundup-admin -h |
| 1098 | 679 roundup-admin help -- this help |
| 680 roundup-admin help <command> -- command-specific help | |
| 681 roundup-admin help all -- all available help | |
| 682 | |
|
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added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
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683 Commands: |
| 1098 | 684 commit |
| 685 create classname property=value ... | |
|
1566
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
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|
686 display designator[,designator]* |
| 1098 | 687 export [class[,class]] export_dir |
| 688 find classname propname=value ... | |
| 689 get property designator[,designator]* | |
| 690 help topic | |
| 691 history designator | |
| 692 import import_dir | |
| 693 initialise [adminpw] | |
| 694 install [template [backend [admin password]]] | |
| 695 list classname [property] | |
| 696 pack period | date | |
| 697 reindex | |
| 698 retire designator[,designator]* | |
| 699 rollback | |
| 700 security [Role name] | |
|
1570
93e0a565cee5
fix the "set" command usage statement
Richard Jones <richard@users.sourceforge.net>
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1566
diff
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|
701 set items property=value property=value ... |
| 1098 | 702 specification classname |
| 703 table classname [property[,property]*] | |
|
1566
053065585406
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|
704 Commands may be abbreviated as long as the abbreviation matches only one |
|
053065585406
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Richard Jones <richard@users.sourceforge.net>
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|
705 command, e.g. l == li == lis == list. |
|
659
e429649ed124
More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
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|
706 |
|
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|
707 |
| 1098 | 708 All commands (except help) require a tracker specifier. This is just the |
|
1661
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|
709 path to the roundup tracker you're working with. A roundup tracker is |
|
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|
710 where roundup keeps the database and configuration file that defines an |
|
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|
711 issue tracker. It may be thought of as the issue tracker's "home |
|
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|
712 directory". It may be specified in the environment variable |
|
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|
713 ``TRACKER_HOME`` or on the command line as "``-i tracker``". |
|
659
e429649ed124
More documentation cleanups.
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|
714 |
|
1661
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|
715 A designator is a classname and an itemid concatenated, eg. bug1, |
|
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|
716 user10, ... Property values are represented as strings in command |
|
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|
717 arguments and in the printed results: |
|
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e429649ed124
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|
718 |
|
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diff
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|
719 - Strings are, well, strings. |
|
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|
720 - Password values will display as their encoded value. |
|
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721 - Date values are printed in the full date format in the local time |
|
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722 zone, and accepted in the full format or any of the partial formats |
|
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|
723 explained below.:: |
|
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|
724 |
|
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|
725 Input of... Means... |
|
2028
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
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|
726 "2000-04-17.03:45" 2000-04-17.03:45:00 |
|
659
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|
727 "2000-04-17" 2000-04-17.00:00:00 |
|
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More documentation cleanups.
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728 "01-25" yyyy-01-25.00:00:00 |
|
2028
1883dfd4fd77
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|
729 "08-13.22:13" yyyy-08-13.22:13:00 |
|
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
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|
730 "11-07.09:32:43" yyyy-11-07.09:32:43 |
|
1883dfd4fd77
Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents:
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|
731 "14:25" yyyy-mm-dd.14:25:00 |
|
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Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
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|
732 "8:47:11" yyyy-mm-dd.08:47:11 |
|
1599
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extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
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|
733 "2003" 2003-01-01.00:00:00 |
|
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extended date syntax to make range searches even more useful
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|
734 "2003-04" 2003-04-01.00:00:00 |
|
659
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More documentation cleanups.
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|
735 "." "right now" |
|
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|
736 |
|
1661
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|
737 - Link values are printed as item designators. When given as an |
|
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|
738 argument, item designators and key strings are both accepted. |
|
1089
43ab730ee194
instance -> tracker, node -> item
Richard Jones <richard@users.sourceforge.net>
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diff
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|
739 - Multilink values are printed as lists of item designators joined by |
|
1661
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|
740 commas. When given as an argument, item designators and key strings |
|
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|
741 are both accepted; an empty string, a single item, or a list of items |
|
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|
742 joined by commas is accepted. |
|
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|
743 |
| 1098 | 744 When multiple items are specified to the roundup get or roundup set |
|
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|
745 commands, the specified properties are retrieved or set on all the |
|
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|
746 listed items. When multiple results are returned by the roundup get or |
|
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|
747 roundup find commands, they are printed one per line (default) or joined |
|
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|
748 by commas (with the "``-c``" option). |
|
659
e429649ed124
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|
749 |
|
1661
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|
750 Where the command changes data, a login name/password is required. The |
|
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|
751 login may be specified as either "``name``" or "``name:password``". |
|
659
e429649ed124
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|
752 |
|
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|
753 - ``ROUNDUP_LOGIN`` environment variable |
|
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|
754 - the "``-u``" command-line option |
|
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|
755 |
|
1661
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|
756 If either the name or password is not supplied, they are obtained from |
|
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|
757 the command-line. |
|
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|
758 |
|
4792
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John Rouillard <rouilj@ieee.org>
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changeset
|
759 When you initialise a new tracker instance you are prompted for the |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
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changeset
|
760 admin password. If you want to initialise a tracker non-interactively |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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changeset
|
761 you can put the initialise command and password on the commnd |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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changeset
|
762 line. But this allows others on the host to see the password (using |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
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4650
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|
763 the ps command). To initialise a tracker non-interactively without |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
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diff
changeset
|
764 exposing the password, create a file (e.g init_tracker) set to mode |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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changeset
|
765 600 (so only the owner can read it) with the contents: |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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|
766 |
|
1a0cf0345465
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changeset
|
767 initialise admin_password |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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|
768 |
|
1a0cf0345465
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changeset
|
769 and feed it to roundup-admin on standard input. E.G. |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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changeset
|
770 |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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changeset
|
771 cat init_tracker | roundup-admin -i tracker_dir |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
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|
772 |
|
1a0cf0345465
issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents:
4650
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changeset
|
773 (for more details see http://issues.roundup-tracker.org/issue2550789.) |
|
659
e429649ed124
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|
774 |
|
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|
775 Using with the shell |
|
1588
1ac46e7e4150
more doc work - new improved overview doc
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parents:
1575
diff
changeset
|
776 -------------------- |
|
659
e429649ed124
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changeset
|
777 |
|
3754
9f4dd27ae843
documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents:
3696
diff
changeset
|
778 With version 0.6.0 or newer of roundup (which introduced support for |
|
9f4dd27ae843
documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
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|
779 multiple designators to display and the -d, -S and -s flags): |
|
1566
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|
780 |
|
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|
781 To find all messages regarding chatting issues that contain the word |
|
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782 "spam", for example, you could execute the following command from the |
|
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783 directory where the database dumps its files:: |
|
1566
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changeset
|
784 |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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changeset
|
785 shell% for issue in `roundup-admin -ds find issue status=chatting`; do |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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changeset
|
786 > grep -l spam `roundup-admin -ds ' ' get messages $issue` |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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changeset
|
787 > done |
|
053065585406
added command-line functionality for roundup-adming (feature [SF#687664])
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788 msg23 |
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789 msg49 |
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790 msg50 |
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791 msg61 |
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792 shell% |
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793 |
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794 Or, using the -dc option, this can be written as a single command:: |
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795 |
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796 shell% grep -l spam `roundup get messages \ |
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797 \`roundup -dc find issue status=chatting\`` |
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798 msg23 |
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799 msg49 |
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800 msg50 |
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801 msg61 |
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802 shell% |
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803 |
|
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804 You can also display issue contents:: |
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805 |
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806 shell% roundup-admin display `roundup-admin -dc get messages \ |
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807 issue3,issue1` |
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808 files: [] |
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809 inreplyto: None |
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810 recipients: [] |
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811 author: 1 |
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812 date: 2003-02-16.21:23:03 |
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813 messageid: None |
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814 summary: jkdskldjf |
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815 files: [] |
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816 inreplyto: None |
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817 recipients: [] |
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818 author: 1 |
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819 date: 2003-02-15.01:59:11 |
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820 messageid: None |
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821 summary: jlkfjadsf |
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822 |
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823 or status:: |
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824 |
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825 shell% roundup-admin get name `/tools/roundup/bin/roundup-admin \ |
|
1599
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826 -dc -i /var/roundup/sysadmin get status issue3,issue1` |
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1566
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827 unread |
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828 deferred |
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829 |
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830 or status on a single line:: |
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831 |
|
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832 shell% echo `roundup-admin get name \`/tools/roundup/bin/roundup-admin \ |
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833 -dc -i /var/roundup/sysadmin get status issue3,issue1\`` |
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834 unread deferred |
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835 |
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836 which is the same as:: |
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837 |
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838 shell% roundup-admin -s get name `/tools/roundup/bin/roundup-admin \ |
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839 -dc -i /var/roundup/sysadmin get status issue3,issue1` |
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840 unread deferred |
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841 |
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842 Also the tautological:: |
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843 |
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844 shell% roundup-admin get name \ |
|
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845 `roundup-admin -dc get status \`roundup-admin -dc find issue \ |
|
1566
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846 status=chatting\`` |
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847 chatting |
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848 chatting |
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849 |
|
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850 Remember the roundup commands that accept multiple designators accept |
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851 them ',' separated so using '-dc' is almost always required. |
|
659
e429649ed124
More documentation cleanups.
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|
852 |