annotate doc/user_guide.txt @ 4902:a403c29ffaf9

Security fix default user permissions Default user permissions should not include all user attributes. We now limit this to the username, realname and some further attributes depending on the schema. Note that we no longer include the email addresses, depending on your installation you may want to further restrict this or add some attributes like ``address`` and ``alternate_addresses``.
author Ralf Schlatterbeck <rsc@runtux.com>
date Fri, 04 Jul 2014 15:32:28 +0200
parents 609edf9de0a5
children 57a482110a24
Ignore whitespace changes - Everywhere: Within whitespace: At end of lines:
rev   line source
688
b38f4f95bffd More doc tweaks
Richard Jones <richard@users.sourceforge.net>
parents: 686
diff changeset
1 ==========
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
2 User Guide
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
3 ==========
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
4
686
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
5 .. contents::
4890
609edf9de0a5 docs: Remove one nesting level from ToC on subpages
anatoly techtonik <techtonik@gmail.com>
parents: 4792
diff changeset
6 :local:
686
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
7
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
8 .. hint::
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
9 This document will refer to *issues* as the primary store of
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
10 information in the tracker. This is the default of the classic template,
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
11 but may vary in any given installation.
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
12
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
13
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
14 Your Tracker in a Nutshell
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
15 ==========================
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
16
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
17 Your tracker holds information about issues in bundles we call *items*.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
18 An item may be an *issue* (a bug or feature request) or a *user*. The
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
19 issue-ness or user-ness is called the item's *class*. So, for bug
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
20 reports and features, the class is "issue", and for users the class is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
21 "user".
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
22
3754
9f4dd27ae843 documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents: 3696
diff changeset
23 Each item in the tracker has an ID number that identifies it along with
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
24 its item class. To identify a particular issue or user, we combine the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
25 class with the number to create a unique label, so that user 1 (who,
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
26 incidentally, is *always* the "admin" user) is referred to as "user1".
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
27 Issue number 315 is referred to as "issue315". We call that label the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
28 item's *designator*.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
29
1844
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
30 Items in the database are never deleted, they're just "retired". You
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
31 can still refer to them by ID - hence removing an item won't break
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
32 references to the item. It's just that the item won't appear in any
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
33 listings.
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
34
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
35
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
36 Accessing the Tracker
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
37 ---------------------
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
38
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
39 You may access your tracker through one of three ways:
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
40
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
41 1. through the `web interface`_,
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
42 2. through the `e-mail gateway`_, or
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
43 3. using the `command line tool`_.
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
44
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
45 The last is usually only used by administrators. Most users will use the
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
46 web and e-mail interfaces. All three are explained below.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
47
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
48
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
49 Issue life cycles in Roundup
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
50 ----------------------------
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
51
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
52 New issues may be submitted via the web or e-mail.
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
53
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
54 By default, the issue will have the status "unread". If another message
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
55 is received for the issue, its status will change to "chatting".
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
56
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
57 The "home" page for a tracker will generally display all issues which
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
58 are not "resolved".
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
59
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
60 If an issue is closed, and a new message is received then it'll be
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
61 reopened to the state of "chatting".
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
62
3650
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
63 The full set of **prority** and **status** values are:
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
64
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
65 =========== =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
66 Priority Description
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
67 =========== =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
68 "critical" panic: work is stopped!
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
69 "urgent" important, but not deadly
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
70 "bug" lost work or incorrect results
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
71 "feature" want missing functionality
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
72 "wish" avoidable bugs, missing conveniences
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
73 =========== =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
74
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
75 ============= =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
76 Status Description
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
77 ============= =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
78 "unread" submitted but no action yet
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
79 "deferred" intentionally set aside
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
80 "chatting" under review or seeking clarification
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
81 "need-eg" need a reproducible example of a bug
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
82 "in-progress" understood; development in progress
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
83 "testing" we think it's done; others, please test
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
84 "done-cbb" okay for now, but could be better
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
85 "resolved" fix has been released
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
86 ============= =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
87
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
88
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
89 Entering values in your Tracker
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
90 -------------------------------
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
91
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
92 All interfaces to your tracker use the same format for entering values.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
93 This means the web interface for entering a new issue, the web interface
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
94 for searching issues, the e-mail interface and even the command-line
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
95 administration tool.
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
96
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
97
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
98 String and Numeric properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
99 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
100
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
101 These fields just take a simple text value, like ``It's broken``.
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
102
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
103
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
104 Boolean properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
105 ~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
106
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
107 These fields take a value which indicates "yes"/"no", "true"/"false",
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
108 "1"/"0" or "on"/"off".
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
109
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
110
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
111 Constrained (link and multilink) properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
112 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
113
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
114 Fields like "Assigned To" and "Keywords" hold references to items in other
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
115 classes ("user" and "keyword" in those two cases.)
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
116
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
117 Sometimes, the selection is done through a menu, like in the "Assigned
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
118 To" field.
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
119
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
120 Where the input is not a simple menu selection, we use a comma-separated
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
121 list of values to indicated which values of "user" or "keyword" are
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
122 interesting. The values may be either numeric ids or the names of items.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
123 The special value "-1" may be used to match items where the property is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
124 not set. For example, the following searches on the issues:
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
125
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
126 ``assignedto=richard,george``
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
127 match issues which are assigned to richard or george.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
128 ``assignedto=-1``
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
129 match issues that are not assigned to a user.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
130 ``assignedto=2,3,40``
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
131 match issues that are assigned to users 2, 3 or 40.
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
132 ``keyword=user interface``
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
133 match issues with the keyword "user interface" in their keyword list
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
134 ``keyword=web interface,e-mail interface``
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
135 match issues with the keyword "web interface" or "e-mail interface" in
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
136 their keyword list
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
137 ``keyword=-1``
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
138 match issues with no keywords set
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
139
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
140
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
141 Date properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
142 ~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
143
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
144 Date-and-time stamps are specified with the date in
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
145 international standard format (``yyyy-mm-dd``) joined to the time
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
146 (``hh:mm:ss``) by a period ``.``. Dates in this form can be easily
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
147 compared and are fairly readable when printed. An example of a valid
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
148 stamp is ``2000-06-24.13:03:59``. We'll call this the "full date
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
149 format". When Timestamp objects are printed as strings, they appear in
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
150 the full date format.
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
151
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
152 For user input, some partial forms are also permitted: the whole time or
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
153 just the seconds may be omitted; and the whole date may be omitted or
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
154 just the year may be omitted. If the time is given, the time is
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
155 interpreted in the user's local time zone. The Date constructor takes
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
156 care of these conversions. In the following examples, suppose that
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
157 ``yyyy`` is the current year, ``mm`` is the current month, and ``dd`` is
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
158 the current day of the month.
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
159
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
160 - "2000-04-17" means <Date 2000-04-17.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
161 - "01-25" means <Date yyyy-01-25.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
162 - "2000-04-17.03:45" means <Date 2000-04-17.08:45:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
163 - "08-13.22:13" means <Date yyyy-08-14.03:13:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
164 - "11-07.09:32:43" means <Date yyyy-11-07.14:32:43>
4650
0485b47a39a8 issue2550766: Minor formatting issues in the docs for date properties, thanks John Kristensen.
Bernhard Reiter <bernhard@intevation.de>
parents: 4402
diff changeset
165 - "14:25" means <Date yyyy-mm-dd.19:25:00>
0485b47a39a8 issue2550766: Minor formatting issues in the docs for date properties, thanks John Kristensen.
Bernhard Reiter <bernhard@intevation.de>
parents: 4402
diff changeset
166 - "8:47:11" means <Date yyyy-mm-dd.13:47:11>
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
167 - the special date "." means "right now"
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
168
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
169
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
170 When searching, a plain date entered as a search field will match that date
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
171 exactly in the database. We may also accept ranges of dates. You can
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
172 specify range of dates in one of two formats:
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
173
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
174 1. English syntax::
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
175
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
176 [From <value>][To <value>]
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
177
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
178 Keywords "From" and "To" are case insensitive. Keyword "From" is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
179 optional.
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
180
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
181 2. "Geek" syntax::
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
182
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
183 [<value>];[<value>]
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
184
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
185 Either first or second ``<value>`` can be omitted in both syntaxes.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
186
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
187 For example, if you enter string "from 9:00" to "Creation date" field,
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
188 roundup will find all issues, that were created today since 9 AM.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
189
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
190 The ``<value>`` may also be an interval, as described in the next section.
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
191 Searching of "-2m; -1m" on activity field gives you issues which were
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
192 active between period of time since 2 months up-till month ago.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
193
2910
5c0e5abcb5e3 doc updates
Richard Jones <richard@users.sourceforge.net>
parents: 2750
diff changeset
194 Other possible examples (consider local time is 2003-03-08.22:07:48):
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
195
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
196 - "from 2-12 to 4-2" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
197 <Range from 2003-02-12.00:00:00 to 2003-04-02.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
198 - "FROM 18:00 TO +2m" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
199 <Range from 2003-03-08.18:00:00 to 2003-05-08.20:07:48>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
200 - "12:00;" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
201 <Range from 2003-03-08.12:00:00 to None>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
202 - "tO +3d" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
203 <Range from None to 2003-03-11.20:07:48>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
204 - "2002-11-10; 2002-12-12" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
205 <Range from 2002-11-10.00:00:00 to 2002-12-12.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
206 - "; 20:00 +1d" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
207 <Range from None to 2003-03-09.20:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
208 - "2003" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
209 <Range from 2003-01-01.00:00:00 to 2003-12-31.23:59:59>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
210 - "2003-04" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
211 <Range from 2003-04-01.00:00:00 to 2003-04-30.23:59:59>
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
212
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
213
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
214 Interval properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
215 ~~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
216
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
217 Date intervals are specified using the suffixes "y", "m", and "d". The
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
218 suffix "w" (for "week") means 7 days. Time intervals are specified in
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
219 hh:mm:ss format (the seconds may be omitted, but the hours and minutes
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
220 may not).
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
221
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
222 - "3y" means three years
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
223 - "2y 1m" means two years and one month
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
224 - "1m 25d" means one month and 25 days
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
225 - "2w 3d" means two weeks and three days
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
226 - "1d 2:50" means one day, two hours, and 50 minutes
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
227 - "14:00" means 14 hours
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
228 - "0:04:33" means four minutes and 33 seconds
1596
33a0d94c7658 searching on ranges of intervals is implemented
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1588
diff changeset
229
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
230
2138
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
231 Simple support for collision detection
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
232 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
233
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
234 Item edit pages remember when the item was last edited. When a form is
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
235 submitted, the user will be informed if someone else has edited the item
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
236 at the same time they tried to.
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
237
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
238
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
239 Web Interface
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
240 =============
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
241
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
242 .. note::
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
243 This document contains screenshots of the default look and feel.
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
244 Your site may have a slightly (or very) different look, but the
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
245 functionality will be very similar, and the concepts still hold.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
246
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
247 The web interface is broken up into the following parts:
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
248
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
249 1. `lists of items`_,
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
250 2. `display, edit or entry of an item`_, and
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
251 3. `searching page`_.
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
252
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
253
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
254 Lists of Items
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
255 --------------
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
256
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
257 The first thing you'll see when you log into Roundup will be a list of
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
258 open (ie. not resolved) issues. This list has been generated by a bunch
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
259 of controls `under the covers`_ but for now, you can see something like:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
260
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
261 .. image:: images/index_logged_out.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
262
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
263 The screen is divided up into three sections. There's a title which tells
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
264 you where you are, a sidebar which contains useful navigation tools and a
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
265 body which usually displays either a list of items or a single item from
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
266 the tracker.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
267
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
268 You may either register or log in. Registration takes you to:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
269
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
270 .. image:: images/registration.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
271
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
272 Once you're logged in, the sidebar changes to:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
273
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
274 .. image:: images/index_logged_in.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
275
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
276 You can now get to your "My Details" page:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
277
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
278 .. image:: images/my_details.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
279
1228
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
280
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
281 Display, edit or entry of an item
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
282 ---------------------------------
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
283
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
284 Create a new issue with "create new" under the issue subheading. This
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
285 will take you to:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
286
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
287 .. image:: images/new_issue.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
288
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
289 Editing an issue uses the same form, though now you'll see attached files
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
290 and messages, and the issue history at the bottom of the page:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
291
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
292 .. image:: images/edit_issue.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
293
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
294
1228
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
295 Searching Page
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
296 --------------
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
297
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
298 See `entering values in your tracker`_ for an explanation of what you
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
299 may type into the search form.
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
300
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
301
2136
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
302 Saving queries
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
303 ~~~~~~~~~~~~~~
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
304
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
305 You may save queries in the tracker by giving the query a name. Each user
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
306 may only have one query with a given name - if a subsequent search is
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
307 performed with the same query name supplied, then it will edit the
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
308 existing query of the same name.
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
309
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
310 Queries may be marked as "private". These queries are only visible to the
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
311 user that created them. If they're not marked "private" then all other
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
312 users may include the query in their list of "Your Queries". Marking it as
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
313 private at a later date does not affect users already using the query, nor
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
314 does deleting the query.
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
315
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
316 If a user subsequently creates or edits a public query, a new personal
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
317 version of that query is made, with the same editing rules as described
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
318 above.
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
319
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
320
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
321 Under the covers
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
322 ~~~~~~~~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
323
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
324 The searching page converts your selections into the following
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
325 arguments:
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
326
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
327 ============ =============================================================
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
328 Argument Description
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
329 ============ =============================================================
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
330 @sort sort by prop name, optionally preceeded with '-' to give
3696
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
331 descending or nothing for ascending sorting. The sort
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
332 argument can have several props separated with comma.
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
333 @group group by prop name, optionally preceeded with '-' or to sort
3696
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
334 in descending or nothing for ascending order. The group
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
335 argument can have several props separated with comma.
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
336 @columns selects the columns that should be displayed. Default is
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
337 all.
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
338 @filter indicates which properties are being used in filtering.
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
339 Default is none.
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
340 propname selects the values the item properties given by propname must
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
341 have (very basic search/filter).
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
342 @search_text performs a full-text search (message bodies, issue titles,
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
343 etc)
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
344 ============ =============================================================
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
345
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
346 You may manually write URLS that contain these arguments, like so
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
347 (whitespace has been added for clarity)::
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
348
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
349 /issue?status=unread,in-progress,resolved&
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
350 keyword=security,ui&
3696
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
351 @group=priority,-status&
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
352 @sort=-activity&
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
353 @filters=status,keyword&
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
354 @columns=title,status,fixer
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
355
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
356
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
357 Access Controls
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
358 ---------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
359
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
360 User access is controlled through Permissions. These are are grouped
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
361 into Roles, and users have a comma-separated list of Roles assigned to
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
362 them.
1317
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
363
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
364 Permissions divide access controls up into answering questions like:
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
365
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
366 - may the user edit issues ("Edit", "issue")
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
367 - is the user allowed to use the web interface ("Web Access")
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
368 - may the user edit other user's Roles through the web ("Web Roles")
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
369
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
370 Any number of new Permissions and Roles may be created as described in
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
371 the customisation documentation. Examples of new access controls are:
1317
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
372
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
373 - only managers may sign off issues as complete
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
374 - don't give users who register through e-mail web access
1317
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
375 - let some users edit the details of all users
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
376
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
377
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
378 E-Mail Gateway
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
379 ==============
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
380
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
381 Roundup trackers may be used to facilitate e-mail conversations around
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
382 issues. The "nosy" list attached to each issue indicates the users who
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
383 should receive e-mail when messages are added to the issue.
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
384
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
385 When e-mail comes into a tracker that identifies an issue in the subject
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
386 line, the content of the e-mail is attached to the issue.
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
387
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
388 You may even create new issues from e-mail messages.
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
389
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
390 E-mail sent to a tracker is examined for several pieces of information:
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
391
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
392 1. `subject-line information`_ identifying the purpose of the e-mail
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
393 2. `sender identification`_ using the sender of the message
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
394 3. `e-mail message content`_ which is to be extracted
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
395 4. e-mail attachments which should be associated with the message
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
396
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
397
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
398 Subject-line information
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
399 ------------------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
400
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
401 The subject line of the incoming message is examined to find one of:
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
402
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
403 1. the item that the message is responding to,
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
404 2. the type of item the message should create, or
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
405 3. we default the item class and try some trickiness
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
406
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
407 If the subject line contains a prefix in ``[square brackets]`` then
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
408 we're looking at case 1 or 2 above. Any "re:" or "fwd:" prefixes are
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
409 stripped off the subject line before we start looking for real
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
410 information.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
411
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
412 If an item designator (class name and id number, for example
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
413 ``issue123``) is found there, a new "msg" item is added to the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
414 "messages" property for that item, and any new "file" items are added to
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
415 the "files" property for the item.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
416
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
417 If just an item class name is found there, we attempt to create a new
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
418 item of that class with its "messages" property initialized to contain
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
419 the new "msg" item and its "files" property initialized to contain any
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
420 new "file" items.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
421
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
422 The third case above - where no ``[information]`` is provided, the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
423 tracker's ``MAIL_DEFAULT_CLASS`` configuration variable defines what
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
424 class of item the message relates to. We try to match the subject line
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
425 to an existing item of the default class, and if there's a match, the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
426 message is related to that matched item. If not, then a new item of the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
427 default class is created.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
428
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
429
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
430 Setting Properties
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
431 ~~~~~~~~~~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
432
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
433 The e-mail interface also provides a simple way to set properties on
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
434 items. At the end of the subject line, propname=value pairs can be
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
435 specified in square brackets, using the same conventions as for the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
436 roundup set shell command.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
437
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
438 For example,
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
439
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
440 - setting the priority of an issue::
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
441
4298
f6468c5e1493 Fix typo in email section of user guide, fixes issue2550607
Richard Jones <richard@users.sourceforge.net>
parents: 4036
diff changeset
442 Subject: Re: [issue2] the coffee machine is broken! [priority=urgent]
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
443
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
444 - adding yourself to a nosy list::
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
445
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
446 Subject: Re: [issue2] we're out of widgets [nosy=+richard]
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
447
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
448 - setting the nosy list to just you and cliff::
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
449
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
450 Subject: Re: [issue2] we're out of widgets [nosy=richard,cliff]
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
451
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
452 - removing yourself from a nosy list and setting the priority::
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
453
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
454 Subject: Re: [issue2] we're out of widgets [nosy=-richard;priority=bug]
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
455
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
456 In all cases, the message relates to issue 2. The ``Re:`` prefix is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
457 stripped off.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
458
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
459
1267
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
460 Automatic Properties
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
461 ~~~~~~~~~~~~~~~~~~~~
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
462
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
463 **status of new issues**
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
464 When a new message is received that is not identified as being related
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
465 to an existing issue, it creates a new issue. The status of the new
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
466 issue is defaulted to "unread".
1267
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
467
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
468 **reopening of resolved issues**
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
469 When a message is is received for a resolved issue, the issue status is
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
470 automatically reset to "chatting" to indicate new information has been
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
471 received.
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
472
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
473
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
474 Sender identification
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
475 ---------------------
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
476
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
477 If the sender of an e-mail is unknown to Roundup (looking up both user
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
478 primary e-mail addresses and their alternate addresses) then a new user
4018
17bdd79a3ae1 clarify default permission change
Richard Jones <richard@users.sourceforge.net>
parents: 3904
diff changeset
479 may be created, depending on tracker configuration (see the `Admin
17bdd79a3ae1 clarify default permission change
Richard Jones <richard@users.sourceforge.net>
parents: 3904
diff changeset
480 Guide`_ section "Users and Security" for configuration details.)
17bdd79a3ae1 clarify default permission change
Richard Jones <richard@users.sourceforge.net>
parents: 3904
diff changeset
481
17bdd79a3ae1 clarify default permission change
Richard Jones <richard@users.sourceforge.net>
parents: 3904
diff changeset
482 .. _`Admin Guide`: admin_guide.html
17bdd79a3ae1 clarify default permission change
Richard Jones <richard@users.sourceforge.net>
parents: 3904
diff changeset
483
17bdd79a3ae1 clarify default permission change
Richard Jones <richard@users.sourceforge.net>
parents: 3904
diff changeset
484 The new user will have their username set to the "user" part of
17bdd79a3ae1 clarify default permission change
Richard Jones <richard@users.sourceforge.net>
parents: 3904
diff changeset
485 "user@domain" in their e-mail address. Their password will be
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
486 completely randomised, and they'll have to visit the web interface to
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
487 have it changed. Some sites don't allow web access by users who register
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
488 via e-mail like this.
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
489
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
490
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
491 E-Mail Message Content
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
492 ----------------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
493
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
494 Roundup only associates plain text (MIME type ``text/plain``) as
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
495 messages for items. Any other parts of a message are associated as
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
496 downloadable files. If no plain text part is found, the message is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
497 rejected.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
498
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
499 To do this, incoming messages are examined for multiple parts:
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
500
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
501 * In a multipart/mixed message or part, each subpart is extracted and
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
502 examined. The text/plain subparts are assembled to form the textual
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
503 body of the message, to be stored in the file associated with a "msg"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
504 class item. Any parts of other types are each stored in separate files
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
505 and given "file" class items that are linked to the "msg" item.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
506 * In a multipart/alternative message or part, we look for a text/plain
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
507 subpart and ignore the other parts.
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
508
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
509 If the message is a response to a previous message, and contains quoted
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
510 sections, then these will be stripped out of the message if the
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
511 ``EMAIL_KEEP_QUOTED_TEXT`` configuration variable is set to ``'no'``.
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
512
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
513 Message summary
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
514 ~~~~~~~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
515
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
516 The "summary" property on message items is taken from the first
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
517 non-quoting section in the message body. The message body is divided
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
518 into sections by blank lines. Sections where the second and all
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
519 subsequent lines begin with a ">" or "|" character are considered
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
520 "quoting sections". The first line of the first non-quoting section
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
521 becomes the summary of the message.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
522
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
523
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
524 Address handling
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
525 ----------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
526
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
527 All of the addresses in the ``To:`` and ``Cc:`` headers of the incoming
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
528 message are looked up among the tracker users, and the corresponding
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
529 users are placed in the "recipients" property on the new "msg" item. The
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
530 address in the ``From:`` header similarly determines the "author"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
531 property of the new "msg" item. The default handling for addresses that
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
532 don't have corresponding users is to create new users with no passwords
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
533 and a username equal to the address.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
534
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
535 The addresses mentioned in the ``To:``, ``From:`` and ``Cc:`` headers of
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
536 the message may be added to the `nosy list`_ depending on:
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
537
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
538 ``ADD_AUTHOR_TO_NOSY``
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
539 Does the author of a message get placed on the nosy list automatically?
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
540 If 'new' is used, then the author will only be added when a message
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
541 creates a new issue. If 'yes', then the author will be added on
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
542 followups too. If 'no', they're never added to the nosy.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
543
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
544 ``ADD_RECIPIENTS_TO_NOSY``
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
545 Do the recipients (To:, Cc:) of a message get placed on the nosy list?
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
546 If 'new' is used, then the recipients will only be added when a message
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
547 creates a new issue. If 'yes', then the recipients will be added on
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
548 followups too. If 'no', they're never added to the nosy.
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
549
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
550
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
551 Nosy List
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
552 ~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
553
1228
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
554 Roundup watches for additions to the "messages" property of items.
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
555
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
556 When a new message is added, it is sent to all the users on the "nosy"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
557 list for the item that are not already on the "recipients" list of the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
558 message. Those users are then appended to the "recipients" property on
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
559 the message, so multiple copies of a message are never sent to the same
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
560 user. The journal recorded by the hyperdatabase on the "recipients"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
561 property then provides a log of when the message was sent to whom.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
562
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
563 If the author of the message is also in the nosy list for the item that
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
564 the message is attached to, then the config var ``MESSAGES_TO_AUTHOR``
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
565 is queried to determine if they get a nosy list copy of the message too.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
566
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
567
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
568 Mail gateway script command line
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
569 --------------------------------
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
570
1844
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
571 Usage::
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
572
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
573 roundup-mailgw [[-C class] -S field=value]* <instance home> [method]
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
574
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
575 The roundup mail gateway may be called in one of three ways:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
576
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
577 - with an instance home as the only argument,
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
578 - with both an instance home and a mail spool file, or
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
579 - with both an instance home and a pop server account.
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
580
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
581 It also supports optional -C and -S arguments that allows you to set a
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
582 fields for a class created by the roundup-mailgw. The default class if
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
583 not specified is msg, but the other classes: issue, file, user can also
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
584 be used. The -S or --set options uses the same
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
585 property=value[;property=value] notation accepted by the command line
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
586 roundup command or the commands that can be given on the Subject line of
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
587 an e-mail message.
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
588
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
589 It can let you set the type of the message on a per e-mail address basis.
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
590
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
591 PIPE:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
592 In the first case, the mail gateway reads a single message from the
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
593 standard input and submits the message to the roundup.mailgw module.
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
594
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
595 UNIX mailbox:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
596 In the second case, the gateway reads all messages from the mail spool
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
597 file and submits each in turn to the roundup.mailgw module. The file is
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
598 emptied once all messages have been successfully handled. The file is
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
599 specified as::
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
600
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
601 mailbox /path/to/mailbox
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
602
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
603 POP:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
604 In the third case, the gateway reads all messages from the POP server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
605 specified and submits each in turn to the roundup.mailgw module. The
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
606 server is specified as::
1560
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
607
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
608 pop username:password@server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
609
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
610 The username and password may be omitted::
1560
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
611
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
612 pop username@server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
613 pop server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
614
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
615 are both valid. The username and/or password will be prompted for if
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
616 not supplied on the command-line.
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
617
4402
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
618 POPS:
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
619 Connect to a POP server over ssl. This requires python 2.4 or later.
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
620 This supports the same notation as POP::
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
621
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
622 pops username:password@server
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
623
1560
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
624 APOP:
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
625 Same as POP, but using Authenticated POP::
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
626
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
627 apop username:password@server
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
628
4402
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
629 IMAP:
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
630 Connect to an IMAP server. This supports the same notation as that of
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
631 POP mail::
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
632
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
633 imap username:password@server
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
634
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
635 It also allows you to specify a specific mailbox other than INBOX using
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
636 this format::
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
637
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
638 imap username:password@server mailbox
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
639
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
640 IMAPS:
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
641 Connect to an IMAP server over ssl.
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
642 This supports the same notation as IMAP::
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
643
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
644 imaps username:password@server [mailbox]
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
645
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
646 IMAPS_CRAM:
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
647 Connect to an IMAP server over ssl using CRAM-MD5 authentication.
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
648 This supports the same notation as IMAP::
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
649
abb7dbbf27ba update mailgw docs
Richard Jones <richard@users.sourceforge.net>
parents: 4298
diff changeset
650 imaps_cram username:password@server [mailbox]
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
651
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
652 Command Line Tool
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
653 =================
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
654
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
655 The basic usage is::
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
656
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
657 Usage: roundup-admin [options] [<command> <arguments>]
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
658
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
659 Options:
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
660 -i instance home -- specify the issue tracker "home directory" to administer
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
661 -u -- the user[:password] to use for commands
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
662 -d -- print full designators not just class id numbers
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
663 -c -- when outputting lists of data, comma-separate them.
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
664 Same as '-S ","'.
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
665 -S <string> -- when outputting lists of data, string-separate them
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
666 -s -- when outputting lists of data, space-separate them.
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
667 Same as '-S " "'.
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
668
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
669 Only one of -s, -c or -S can be specified.
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
670
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
671 Help:
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
672 roundup-admin -h
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
673 roundup-admin help -- this help
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
674 roundup-admin help <command> -- command-specific help
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
675 roundup-admin help all -- all available help
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
676
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
677 Commands:
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
678 commit
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
679 create classname property=value ...
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
680 display designator[,designator]*
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
681 export [class[,class]] export_dir
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
682 find classname propname=value ...
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
683 get property designator[,designator]*
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
684 help topic
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
685 history designator
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
686 import import_dir
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
687 initialise [adminpw]
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
688 install [template [backend [admin password]]]
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
689 list classname [property]
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
690 pack period | date
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
691 reindex
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
692 retire designator[,designator]*
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
693 rollback
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
694 security [Role name]
1570
93e0a565cee5 fix the "set" command usage statement
Richard Jones <richard@users.sourceforge.net>
parents: 1566
diff changeset
695 set items property=value property=value ...
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
696 specification classname
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
697 table classname [property[,property]*]
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
698 Commands may be abbreviated as long as the abbreviation matches only one
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
699 command, e.g. l == li == lis == list.
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
700
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
701
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
702 All commands (except help) require a tracker specifier. This is just the
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
703 path to the roundup tracker you're working with. A roundup tracker is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
704 where roundup keeps the database and configuration file that defines an
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
705 issue tracker. It may be thought of as the issue tracker's "home
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
706 directory". It may be specified in the environment variable
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
707 ``TRACKER_HOME`` or on the command line as "``-i tracker``".
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
708
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
709 A designator is a classname and an itemid concatenated, eg. bug1,
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
710 user10, ... Property values are represented as strings in command
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
711 arguments and in the printed results:
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
712
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
713 - Strings are, well, strings.
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
714 - Password values will display as their encoded value.
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
715 - Date values are printed in the full date format in the local time
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
716 zone, and accepted in the full format or any of the partial formats
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
717 explained below.::
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
718
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
719 Input of... Means...
2028
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
720 "2000-04-17.03:45" 2000-04-17.03:45:00
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
721 "2000-04-17" 2000-04-17.00:00:00
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
722 "01-25" yyyy-01-25.00:00:00
2028
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
723 "08-13.22:13" yyyy-08-13.22:13:00
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
724 "11-07.09:32:43" yyyy-11-07.09:32:43
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
725 "14:25" yyyy-mm-dd.14:25:00
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
726 "8:47:11" yyyy-mm-dd.08:47:11
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
727 "2003" 2003-01-01.00:00:00
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
728 "2003-04" 2003-04-01.00:00:00
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
729 "." "right now"
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
730
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
731 - Link values are printed as item designators. When given as an
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
732 argument, item designators and key strings are both accepted.
1089
43ab730ee194 instance -> tracker, node -> item
Richard Jones <richard@users.sourceforge.net>
parents: 881
diff changeset
733 - Multilink values are printed as lists of item designators joined by
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
734 commas. When given as an argument, item designators and key strings
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
735 are both accepted; an empty string, a single item, or a list of items
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
736 joined by commas is accepted.
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
737
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
738 When multiple items are specified to the roundup get or roundup set
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
739 commands, the specified properties are retrieved or set on all the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
740 listed items. When multiple results are returned by the roundup get or
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
741 roundup find commands, they are printed one per line (default) or joined
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
742 by commas (with the "``-c``" option).
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
743
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
744 Where the command changes data, a login name/password is required. The
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
745 login may be specified as either "``name``" or "``name:password``".
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
746
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
747 - ``ROUNDUP_LOGIN`` environment variable
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
748 - the "``-u``" command-line option
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
749
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
750 If either the name or password is not supplied, they are obtained from
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
751 the command-line.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
752
4792
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
753 When you initialise a new tracker instance you are prompted for the
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
754 admin password. If you want to initialise a tracker non-interactively
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
755 you can put the initialise command and password on the commnd
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
756 line. But this allows others on the host to see the password (using
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
757 the ps command). To initialise a tracker non-interactively without
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
758 exposing the password, create a file (e.g init_tracker) set to mode
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
759 600 (so only the owner can read it) with the contents:
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
760
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
761 initialise admin_password
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
762
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
763 and feed it to roundup-admin on standard input. E.G.
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
764
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
765 cat init_tracker | roundup-admin -i tracker_dir
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
766
1a0cf0345465 issue2550789 document how to initialize a tracker without exposing the admin password
John Rouillard <rouilj@ieee.org>
parents: 4650
diff changeset
767 (for more details see http://issues.roundup-tracker.org/issue2550789.)
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
768
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
769 Using with the shell
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
770 --------------------
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
771
3754
9f4dd27ae843 documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents: 3696
diff changeset
772 With version 0.6.0 or newer of roundup (which introduced support for
9f4dd27ae843 documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents: 3696
diff changeset
773 multiple designators to display and the -d, -S and -s flags):
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
774
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
775 To find all messages regarding chatting issues that contain the word
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
776 "spam", for example, you could execute the following command from the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
777 directory where the database dumps its files::
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
778
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
779 shell% for issue in `roundup-admin -ds find issue status=chatting`; do
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
780 > grep -l spam `roundup-admin -ds ' ' get messages $issue`
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
781 > done
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
782 msg23
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
783 msg49
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
784 msg50
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
785 msg61
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
786 shell%
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
787
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
788 Or, using the -dc option, this can be written as a single command::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
789
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
790 shell% grep -l spam `roundup get messages \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
791 \`roundup -dc find issue status=chatting\``
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
792 msg23
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
793 msg49
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
794 msg50
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
795 msg61
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
796 shell%
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
797
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
798 You can also display issue contents::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
799
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
800 shell% roundup-admin display `roundup-admin -dc get messages \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
801 issue3,issue1`
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
802 files: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
803 inreplyto: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
804 recipients: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
805 author: 1
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
806 date: 2003-02-16.21:23:03
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
807 messageid: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
808 summary: jkdskldjf
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
809 files: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
810 inreplyto: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
811 recipients: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
812 author: 1
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
813 date: 2003-02-15.01:59:11
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
814 messageid: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
815 summary: jlkfjadsf
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
816
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
817 or status::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
818
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
819 shell% roundup-admin get name `/tools/roundup/bin/roundup-admin \
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
820 -dc -i /var/roundup/sysadmin get status issue3,issue1`
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
821 unread
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
822 deferred
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
823
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
824 or status on a single line::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
825
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
826 shell% echo `roundup-admin get name \`/tools/roundup/bin/roundup-admin \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
827 -dc -i /var/roundup/sysadmin get status issue3,issue1\``
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
828 unread deferred
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
829
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
830 which is the same as::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
831
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
832 shell% roundup-admin -s get name `/tools/roundup/bin/roundup-admin \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
833 -dc -i /var/roundup/sysadmin get status issue3,issue1`
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
834 unread deferred
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
835
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
836 Also the tautological::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
837
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
838 shell% roundup-admin get name \
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
839 `roundup-admin -dc get status \`roundup-admin -dc find issue \
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
840 status=chatting\``
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
841 chatting
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
842 chatting
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
843
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
844 Remember the roundup commands that accept multiple designators accept
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
845 them ',' separated so using '-dc' is almost always required.
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
846

Roundup Issue Tracker: http://roundup-tracker.org/