annotate doc/user_guide.txt @ 3969:905faf52a51f 1.4.3

fix mysql breakage in 1.4.2
author Richard Jones <richard@users.sourceforge.net>
date Wed, 27 Feb 2008 08:32:51 +0000
parents 91008ec8f9a0
children 17bdd79a3ae1
Ignore whitespace changes - Everywhere: Within whitespace: At end of lines:
rev   line source
688
b38f4f95bffd More doc tweaks
Richard Jones <richard@users.sourceforge.net>
parents: 686
diff changeset
1 ==========
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
2 User Guide
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
3 ==========
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
4
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
5 :Version: $Revision: 1.37 $
686
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
6
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
7 .. contents::
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
8
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
9 .. hint::
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
10 This document will refer to *issues* as the primary store of
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
11 information in the tracker. This is the default of the classic template,
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
12 but may vary in any given installation.
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
13
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
14
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
15 Your Tracker in a Nutshell
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
16 ==========================
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
17
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
18 Your tracker holds information about issues in bundles we call *items*.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
19 An item may be an *issue* (a bug or feature request) or a *user*. The
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
20 issue-ness or user-ness is called the item's *class*. So, for bug
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
21 reports and features, the class is "issue", and for users the class is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
22 "user".
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
23
3754
9f4dd27ae843 documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents: 3696
diff changeset
24 Each item in the tracker has an ID number that identifies it along with
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
25 its item class. To identify a particular issue or user, we combine the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
26 class with the number to create a unique label, so that user 1 (who,
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
27 incidentally, is *always* the "admin" user) is referred to as "user1".
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
28 Issue number 315 is referred to as "issue315". We call that label the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
29 item's *designator*.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
30
1844
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
31 Items in the database are never deleted, they're just "retired". You
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
32 can still refer to them by ID - hence removing an item won't break
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
33 references to the item. It's just that the item won't appear in any
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
34 listings.
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
35
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
36
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
37 Accessing the Tracker
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
38 ---------------------
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
39
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
40 You may access your tracker through one of three ways:
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
41
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
42 1. through the `web interface`_,
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
43 2. through the `e-mail gateway`_, or
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
44 3. using the `command line tool`_.
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
45
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
46 The last is usually only used by administrators. Most users will use the
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
47 web and e-mail interfaces. All three are explained below.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
48
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
49
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
50 Issue life cycles in Roundup
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
51 ----------------------------
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
52
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
53 New issues may be submitted via the web or e-mail.
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
54
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
55 By default, the issue will have the status "unread". If another message
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
56 is received for the issue, its status will change to "chatting".
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
57
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
58 The "home" page for a tracker will generally display all issues which
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
59 are not "resolved".
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
60
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
61 If an issue is closed, and a new message is received then it'll be
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
62 reopened to the state of "chatting".
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
63
3650
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
64 The full set of **prority** and **status** values are:
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
65
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
66 =========== =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
67 Priority Description
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
68 =========== =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
69 "critical" panic: work is stopped!
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
70 "urgent" important, but not deadly
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
71 "bug" lost work or incorrect results
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
72 "feature" want missing functionality
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
73 "wish" avoidable bugs, missing conveniences
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
74 =========== =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
75
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
76 ============= =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
77 Status Description
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
78 ============= =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
79 "unread" submitted but no action yet
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
80 "deferred" intentionally set aside
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
81 "chatting" under review or seeking clarification
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
82 "need-eg" need a reproducible example of a bug
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
83 "in-progress" understood; development in progress
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
84 "testing" we think it's done; others, please test
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
85 "done-cbb" okay for now, but could be better
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
86 "resolved" fix has been released
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
87 ============= =====================================
77e067e64035 copy over status/priority descriptions from old overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 3529
diff changeset
88
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
89
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
90 Entering values in your Tracker
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
91 -------------------------------
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
92
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
93 All interfaces to your tracker use the same format for entering values.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
94 This means the web interface for entering a new issue, the web interface
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
95 for searching issues, the e-mail interface and even the command-line
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
96 administration tool.
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
97
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
98
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
99 String and Numeric properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
100 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
101
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
102 These fields just take a simple text value, like ``It's broken``.
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
103
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
104
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
105 Boolean properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
106 ~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
107
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
108 These fields take a value which indicates "yes"/"no", "true"/"false",
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
109 "1"/"0" or "on"/"off".
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
110
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
111
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
112 Constrained (link and multilink) properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
113 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
114
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
115 Fields like "Assigned To" and "Keywords" hold references to items in other
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
116 classes ("user" and "keyword" in those two cases.)
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
117
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
118 Sometimes, the selection is done through a menu, like in the "Assigned
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
119 To" field.
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
120
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
121 Where the input is not a simple menu selection, we use a comma-separated
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
122 list of values to indicated which values of "user" or "keyword" are
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
123 interesting. The values may be either numeric ids or the names of items.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
124 The special value "-1" may be used to match items where the property is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
125 not set. For example, the following searches on the issues:
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
126
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
127 ``assignedto=richard,george``
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
128 match issues which are assigned to richard or george.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
129 ``assignedto=-1``
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
130 match issues that are not assigned to a user.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
131 ``assignedto=2,3,40``
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
132 match issues that are assigned to users 2, 3 or 40.
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
133 ``keyword=user interface``
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
134 match issues with the keyword "user interface" in their keyword list
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
135 ``keyword=web interface,e-mail interface``
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
136 match issues with the keyword "web interface" or "e-mail interface" in
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
137 their keyword list
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
138 ``keyword=-1``
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
139 match issues with no keywords set
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
140
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
141
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
142 Date properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
143 ~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
144
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
145 Date-and-time stamps are specified with the date in
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
146 international standard format (``yyyy-mm-dd``) joined to the time
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
147 (``hh:mm:ss``) by a period ``.``. Dates in this form can be easily
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
148 compared and are fairly readable when printed. An example of a valid
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
149 stamp is ``2000-06-24.13:03:59``. We'll call this the "full date
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
150 format". When Timestamp objects are printed as strings, they appear in
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
151 the full date format.
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
152
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
153 For user input, some partial forms are also permitted: the whole time or
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
154 just the seconds may be omitted; and the whole date may be omitted or
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
155 just the year may be omitted. If the time is given, the time is
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
156 interpreted in the user's local time zone. The Date constructor takes
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
157 care of these conversions. In the following examples, suppose that
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
158 ``yyyy`` is the current year, ``mm`` is the current month, and ``dd`` is
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
159 the current day of the month.
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
160
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
161 - "2000-04-17" means <Date 2000-04-17.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
162 - "01-25" means <Date yyyy-01-25.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
163 - "2000-04-17.03:45" means <Date 2000-04-17.08:45:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
164 - "08-13.22:13" means <Date yyyy-08-14.03:13:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
165 - "11-07.09:32:43" means <Date yyyy-11-07.14:32:43>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
166 - "14:25" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
167 - <Date yyyy-mm-dd.19:25:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
168 - "8:47:11" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
169 - <Date yyyy-mm-dd.13:47:11>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
170 - the special date "." means "right now"
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
171
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
172
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
173 When searching, a plain date entered as a search field will match that date
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
174 exactly in the database. We may also accept ranges of dates. You can
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
175 specify range of dates in one of two formats:
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
176
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
177 1. English syntax::
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
178
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
179 [From <value>][To <value>]
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
180
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
181 Keywords "From" and "To" are case insensitive. Keyword "From" is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
182 optional.
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
183
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
184 2. "Geek" syntax::
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
185
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
186 [<value>];[<value>]
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
187
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
188 Either first or second ``<value>`` can be omitted in both syntaxes.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
189
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
190 For example, if you enter string "from 9:00" to "Creation date" field,
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
191 roundup will find all issues, that were created today since 9 AM.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
192
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
193 The ``<value>`` may also be an interval, as described in the next section.
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
194 Searching of "-2m; -1m" on activity field gives you issues which were
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
195 active between period of time since 2 months up-till month ago.
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
196
2910
5c0e5abcb5e3 doc updates
Richard Jones <richard@users.sourceforge.net>
parents: 2750
diff changeset
197 Other possible examples (consider local time is 2003-03-08.22:07:48):
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
198
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
199 - "from 2-12 to 4-2" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
200 <Range from 2003-02-12.00:00:00 to 2003-04-02.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
201 - "FROM 18:00 TO +2m" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
202 <Range from 2003-03-08.18:00:00 to 2003-05-08.20:07:48>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
203 - "12:00;" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
204 <Range from 2003-03-08.12:00:00 to None>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
205 - "tO +3d" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
206 <Range from None to 2003-03-11.20:07:48>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
207 - "2002-11-10; 2002-12-12" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
208 <Range from 2002-11-10.00:00:00 to 2002-12-12.00:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
209 - "; 20:00 +1d" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
210 <Range from None to 2003-03-09.20:00:00>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
211 - "2003" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
212 <Range from 2003-01-01.00:00:00 to 2003-12-31.23:59:59>
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
213 - "2003-04" means
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
214 <Range from 2003-04-01.00:00:00 to 2003-04-30.23:59:59>
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
215
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
216
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
217 Interval properties
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
218 ~~~~~~~~~~~~~~~~~~~
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
219
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
220 Date intervals are specified using the suffixes "y", "m", and "d". The
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
221 suffix "w" (for "week") means 7 days. Time intervals are specified in
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
222 hh:mm:ss format (the seconds may be omitted, but the hours and minutes
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
223 may not).
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
224
2750
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
225 - "3y" means three years
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
226 - "2y 1m" means two years and one month
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
227 - "1m 25d" means one month and 25 days
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
228 - "2w 3d" means two weeks and three days
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
229 - "1d 2:50" means one day, two hours, and 50 minutes
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
230 - "14:00" means 14 hours
a97bbd72a643 copy date/interval formatting from design spec to user guide
Richard Jones <richard@users.sourceforge.net>
parents: 2409
diff changeset
231 - "0:04:33" means four minutes and 33 seconds
1596
33a0d94c7658 searching on ranges of intervals is implemented
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1588
diff changeset
232
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
233
2138
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
234 Simple support for collision detection
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
235 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
236
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
237 Item edit pages remember when the item was last edited. When a form is
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
238 submitted, the user will be informed if someone else has edited the item
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
239 at the same time they tried to.
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
240
f76d1642014a doc cleanup, editing and creation of a What's New
Richard Jones <richard@users.sourceforge.net>
parents: 2136
diff changeset
241
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
242 Web Interface
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
243 =============
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
244
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
245 .. note::
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
246 This document contains screenshots of the default look and feel.
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
247 Your site may have a slightly (or very) different look, but the
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
248 functionality will be very similar, and the concepts still hold.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
249
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
250 The web interface is broken up into the following parts:
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
251
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
252 1. `lists of items`_,
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
253 2. `display, edit or entry of an item`_, and
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
254 3. `searching page`_.
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
255
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
256
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
257 Lists of Items
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
258 --------------
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
259
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
260 The first thing you'll see when you log into Roundup will be a list of
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
261 open (ie. not resolved) issues. This list has been generated by a bunch
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
262 of controls `under the covers`_ but for now, you can see something like:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
263
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
264 .. image:: images/index_logged_out.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
265
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
266 The screen is divided up into three sections. There's a title which tells
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
267 you where you are, a sidebar which contains useful navigation tools and a
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
268 body which usually displays either a list of items or a single item from
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
269 the tracker.
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
270
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
271 You may either register or log in. Registration takes you to:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
272
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
273 .. image:: images/registration.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
274
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
275 Once you're logged in, the sidebar changes to:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
276
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
277 .. image:: images/index_logged_in.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
278
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
279 You can now get to your "My Details" page:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
280
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
281 .. image:: images/my_details.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
282
1228
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
283
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
284 Display, edit or entry of an item
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
285 ---------------------------------
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
286
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
287 Create a new issue with "create new" under the issue subheading. This
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
288 will take you to:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
289
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
290 .. image:: images/new_issue.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
291
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
292 Editing an issue uses the same form, though now you'll see attached files
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
293 and messages, and the issue history at the bottom of the page:
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
294
3756
068b3d7d4279 images for user guide
Richard Jones <richard@users.sourceforge.net>
parents: 3754
diff changeset
295 .. image:: images/edit_issue.png
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
296
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
297
1228
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
298 Searching Page
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
299 --------------
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
300
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
301 See `entering values in your tracker`_ for an explanation of what you
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
302 may type into the search form.
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
303
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
304
2136
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
305 Saving queries
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
306 ~~~~~~~~~~~~~~
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
307
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
308 You may save queries in the tracker by giving the query a name. Each user
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
309 may only have one query with a given name - if a subsequent search is
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
310 performed with the same query name supplied, then it will edit the
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
311 existing query of the same name.
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
312
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
313 Queries may be marked as "private". These queries are only visible to the
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
314 user that created them. If they're not marked "private" then all other
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
315 users may include the query in their list of "Your Queries". Marking it as
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
316 private at a later date does not affect users already using the query, nor
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
317 does deleting the query.
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
318
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
319 If a user subsequently creates or edits a public query, a new personal
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
320 version of that query is made, with the same editing rules as described
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
321 above.
ee3cf6a44f29 queries on a per-user basis, and public queries [SF#891798] :)
Richard Jones <richard@users.sourceforge.net>
parents: 2028
diff changeset
322
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
323
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
324 Under the covers
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
325 ~~~~~~~~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
326
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
327 The searching page converts your selections into the following
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
328 arguments:
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
329
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
330 ============ =============================================================
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
331 Argument Description
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
332 ============ =============================================================
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
333 @sort sort by prop name, optionally preceeded with '-' to give
3696
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
334 descending or nothing for ascending sorting. The sort
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
335 argument can have several props separated with comma.
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
336 @group group by prop name, optionally preceeded with '-' or to sort
3696
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
337 in descending or nothing for ascending order. The group
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
338 argument can have several props separated with comma.
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
339 @columns selects the columns that should be displayed. Default is
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
340 all.
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
341 @filter indicates which properties are being used in filtering.
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
342 Default is none.
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
343 propname selects the values the item properties given by propname must
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
344 have (very basic search/filter).
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
345 @search_text performs a full-text search (message bodies, issue titles,
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
346 etc)
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
347 ============ =============================================================
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
348
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
349 You may manually write URLS that contain these arguments, like so
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
350 (whitespace has been added for clarity)::
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
351
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
352 /issue?status=unread,in-progress,resolved&
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
353 keyword=security,ui&
3696
790363e96852 Sorting/grouping by multiple properties.
Ralf Schlatterbeck <schlatterbeck@users.sourceforge.net>
parents: 3650
diff changeset
354 @group=priority,-status&
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
355 @sort=-activity&
3904
91008ec8f9a0 retire "topic" usage
Justus Pendleton <jpend@users.sourceforge.net>
parents: 3756
diff changeset
356 @filters=status,keyword&
3036
8fa6b5747a53 updated searching / indexing docs
Richard Jones <richard@users.sourceforge.net>
parents: 2910
diff changeset
357 @columns=title,status,fixer
1575
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
358
f5d53a939b67 more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1570
diff changeset
359
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
360 Access Controls
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
361 ---------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
362
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
363 User access is controlled through Permissions. These are are grouped
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
364 into Roles, and users have a comma-separated list of Roles assigned to
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
365 them.
1317
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
366
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
367 Permissions divide access controls up into answering questions like:
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
368
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
369 - may the user edit issues ("Edit", "issue")
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
370 - is the user allowed to use the web interface ("Web Access")
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
371 - may the user edit other user's Roles through the web ("Web Roles")
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
372
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
373 Any number of new Permissions and Roles may be created as described in
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
374 the customisation documentation. Examples of new access controls are:
1317
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
375
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
376 - only managers may sign off issues as complete
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
377 - don't give users who register through e-mail web access
1317
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
378 - let some users edit the details of all users
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
379
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
380
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
381 E-Mail Gateway
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
382 ==============
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
383
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
384 Roundup trackers may be used to facilitate e-mail conversations around
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
385 issues. The "nosy" list attached to each issue indicates the users who
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
386 should receive e-mail when messages are added to the issue.
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
387
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
388 When e-mail comes into a tracker that identifies an issue in the subject
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
389 line, the content of the e-mail is attached to the issue.
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
390
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
391 You may even create new issues from e-mail messages.
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
392
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
393 E-mail sent to a tracker is examined for several pieces of information:
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
394
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
395 1. `subject-line information`_ identifying the purpose of the e-mail
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
396 2. `sender identification`_ using the sender of the message
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
397 3. `e-mail message content`_ which is to be extracted
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
398 4. e-mail attachments which should be associated with the message
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
399
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
400
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
401 Subject-line information
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
402 ------------------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
403
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
404 The subject line of the incoming message is examined to find one of:
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
405
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
406 1. the item that the message is responding to,
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
407 2. the type of item the message should create, or
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
408 3. we default the item class and try some trickiness
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
409
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
410 If the subject line contains a prefix in ``[square brackets]`` then
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
411 we're looking at case 1 or 2 above. Any "re:" or "fwd:" prefixes are
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
412 stripped off the subject line before we start looking for real
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
413 information.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
414
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
415 If an item designator (class name and id number, for example
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
416 ``issue123``) is found there, a new "msg" item is added to the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
417 "messages" property for that item, and any new "file" items are added to
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
418 the "files" property for the item.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
419
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
420 If just an item class name is found there, we attempt to create a new
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
421 item of that class with its "messages" property initialized to contain
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
422 the new "msg" item and its "files" property initialized to contain any
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
423 new "file" items.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
424
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
425 The third case above - where no ``[information]`` is provided, the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
426 tracker's ``MAIL_DEFAULT_CLASS`` configuration variable defines what
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
427 class of item the message relates to. We try to match the subject line
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
428 to an existing item of the default class, and if there's a match, the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
429 message is related to that matched item. If not, then a new item of the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
430 default class is created.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
431
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
432
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
433 Setting Properties
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
434 ~~~~~~~~~~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
435
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
436 The e-mail interface also provides a simple way to set properties on
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
437 items. At the end of the subject line, propname=value pairs can be
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
438 specified in square brackets, using the same conventions as for the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
439 roundup set shell command.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
440
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
441 For example,
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
442
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
443 - setting the priority of an issue::
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
444
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
445 Subject: Re: [issue1] the coffee machine is broken! [priority=urgent]
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
446
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
447 - adding yourself to a nosy list::
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
448
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
449 Subject: Re: [issue2] we're out of widgets [nosy=+richard]
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
450
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
451 - setting the nosy list to just you and cliff::
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
452
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
453 Subject: Re: [issue2] we're out of widgets [nosy=richard,cliff]
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
454
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
455 - removing yourself from a nosy list and setting the priority::
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
456
1282
2feb3e0a9955 included doc ideas from Bernhard Reiter
Richard Jones <richard@users.sourceforge.net>
parents: 1267
diff changeset
457 Subject: Re: [issue2] we're out of widgets [nosy=-richard;priority=bug]
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
458
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
459 In all cases, the message relates to issue 2. The ``Re:`` prefix is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
460 stripped off.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
461
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
462
1267
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
463 Automatic Properties
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
464 ~~~~~~~~~~~~~~~~~~~~
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
465
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
466 **status of new issues**
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
467 When a new message is received that is not identified as being related
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
468 to an existing issue, it creates a new issue. The status of the new
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
469 issue is defaulted to "unread".
1267
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
470
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
471 **reopening of resolved issues**
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
472 When a message is is received for a resolved issue, the issue status is
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
473 automatically reset to "chatting" to indicate new information has been
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
474 received.
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
475
a28dfdb6c9a5 doc refinement
Richard Jones <richard@users.sourceforge.net>
parents: 1228
diff changeset
476
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
477 Sender identification
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
478 ---------------------
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
479
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
480 If the sender of an e-mail is unknown to Roundup (looking up both user
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
481 primary e-mail addresses and their alternate addresses) then a new user
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
482 will be created. The new user will have their username set to the "user"
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
483 part of "user@domain" in their e-mail address. Their password will be
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
484 completely randomised, and they'll have to visit the web interface to
2409
Richard Jones <richard@users.sourceforge.net>
parents: 2138
diff changeset
485 have it changed. Some sites don't allow web access by users who register
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
486 via e-mail like this.
1615
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
487
7b680b906417 more user docco
Richard Jones <richard@users.sourceforge.net>
parents: 1599
diff changeset
488
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
489 E-Mail Message Content
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
490 ----------------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
491
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
492 Roundup only associates plain text (MIME type ``text/plain``) as
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
493 messages for items. Any other parts of a message are associated as
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
494 downloadable files. If no plain text part is found, the message is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
495 rejected.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
496
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
497 To do this, incoming messages are examined for multiple parts:
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
498
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
499 * In a multipart/mixed message or part, each subpart is extracted and
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
500 examined. The text/plain subparts are assembled to form the textual
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
501 body of the message, to be stored in the file associated with a "msg"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
502 class item. Any parts of other types are each stored in separate files
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
503 and given "file" class items that are linked to the "msg" item.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
504 * In a multipart/alternative message or part, we look for a text/plain
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
505 subpart and ignore the other parts.
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
506
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
507 If the message is a response to a previous message, and contains quoted
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
508 sections, then these will be stripped out of the message if the
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
509 ``EMAIL_KEEP_QUOTED_TEXT`` configuration variable is set to ``'no'``.
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
510
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
511 Message summary
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
512 ~~~~~~~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
513
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
514 The "summary" property on message items is taken from the first
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
515 non-quoting section in the message body. The message body is divided
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
516 into sections by blank lines. Sections where the second and all
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
517 subsequent lines begin with a ">" or "|" character are considered
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
518 "quoting sections". The first line of the first non-quoting section
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
519 becomes the summary of the message.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
520
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
521
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
522 Address handling
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
523 ----------------
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
524
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
525 All of the addresses in the ``To:`` and ``Cc:`` headers of the incoming
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
526 message are looked up among the tracker users, and the corresponding
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
527 users are placed in the "recipients" property on the new "msg" item. The
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
528 address in the ``From:`` header similarly determines the "author"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
529 property of the new "msg" item. The default handling for addresses that
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
530 don't have corresponding users is to create new users with no passwords
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
531 and a username equal to the address.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
532
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
533 The addresses mentioned in the ``To:``, ``From:`` and ``Cc:`` headers of
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
534 the message may be added to the `nosy list`_ depending on:
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
535
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
536 ``ADD_AUTHOR_TO_NOSY``
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
537 Does the author of a message get placed on the nosy list automatically?
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
538 If 'new' is used, then the author will only be added when a message
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
539 creates a new issue. If 'yes', then the author will be added on
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
540 followups too. If 'no', they're never added to the nosy.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
541
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
542 ``ADD_RECIPIENTS_TO_NOSY``
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
543 Do the recipients (To:, Cc:) of a message get placed on the nosy list?
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
544 If 'new' is used, then the recipients will only be added when a message
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
545 creates a new issue. If 'yes', then the recipients will be added on
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
546 followups too. If 'no', they're never added to the nosy.
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
547
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
548
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
549 Nosy List
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
550 ~~~~~~~~~
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
551
1228
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
552 Roundup watches for additions to the "messages" property of items.
Richard Jones <richard@users.sourceforge.net>
parents: 1199
diff changeset
553
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
554 When a new message is added, it is sent to all the users on the "nosy"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
555 list for the item that are not already on the "recipients" list of the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
556 message. Those users are then appended to the "recipients" property on
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
557 the message, so multiple copies of a message are never sent to the same
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
558 user. The journal recorded by the hyperdatabase on the "recipients"
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
559 property then provides a log of when the message was sent to whom.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
560
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
561 If the author of the message is also in the nosy list for the item that
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
562 the message is attached to, then the config var ``MESSAGES_TO_AUTHOR``
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
563 is queried to determine if they get a nosy list copy of the message too.
881
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
564
85cc6e6a94b8 better mailgw user docs
Richard Jones <richard@users.sourceforge.net>
parents: 753
diff changeset
565
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
566 Mail gateway script command line
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
567 --------------------------------
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
568
1844
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
569 Usage::
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
570
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
571 roundup-mailgw [[-C class] -S field=value]* <instance home> [method]
67e530e2a0ae *** empty log message ***
Richard Jones <richard@users.sourceforge.net>
parents: 1661
diff changeset
572
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
573 The roundup mail gateway may be called in one of three ways:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
574
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
575 - with an instance home as the only argument,
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
576 - with both an instance home and a mail spool file, or
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
577 - with both an instance home and a pop server account.
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
578
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
579 It also supports optional -C and -S arguments that allows you to set a
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
580 fields for a class created by the roundup-mailgw. The default class if
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
581 not specified is msg, but the other classes: issue, file, user can also
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
582 be used. The -S or --set options uses the same
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
583 property=value[;property=value] notation accepted by the command line
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
584 roundup command or the commands that can be given on the Subject line of
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
585 an e-mail message.
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
586
3529
4fd84dcfed33 more explanation
Richard Jones <richard@users.sourceforge.net>
parents: 3036
diff changeset
587 It can let you set the type of the message on a per e-mail address basis.
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
588
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
589 PIPE:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
590 In the first case, the mail gateway reads a single message from the
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
591 standard input and submits the message to the roundup.mailgw module.
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
592
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
593 UNIX mailbox:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
594 In the second case, the gateway reads all messages from the mail spool
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
595 file and submits each in turn to the roundup.mailgw module. The file is
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
596 emptied once all messages have been successfully handled. The file is
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
597 specified as::
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
598
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
599 mailbox /path/to/mailbox
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
600
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
601 POP:
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
602 In the third case, the gateway reads all messages from the POP server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
603 specified and submits each in turn to the roundup.mailgw module. The
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
604 server is specified as::
1560
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
605
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
606 pop username:password@server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
607
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
608 The username and password may be omitted::
1560
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
609
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
610 pop username@server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
611 pop server
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
612
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
613 are both valid. The username and/or password will be prompted for if
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
614 not supplied on the command-line.
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
615
1560
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
616 APOP:
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
617 Same as POP, but using Authenticated POP::
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
618
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
619 apop username:password@server
3f2e516b8de3 doc fixes
Richard Jones <richard@users.sourceforge.net>
parents: 1499
diff changeset
620
1359
ebfd8dd1cce7 missed this part of the patch, added doc
Richard Jones <richard@users.sourceforge.net>
parents: 1317
diff changeset
621
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
622 Command Line Tool
1199
cd58a8603424 half-backed cleaning up of user guide
Richard Jones <richard@users.sourceforge.net>
parents: 1098
diff changeset
623 =================
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
624
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
625 The basic usage is::
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
626
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
627 Usage: roundup-admin [options] [<command> <arguments>]
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
628
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
629 Options:
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
630 -i instance home -- specify the issue tracker "home directory" to administer
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
631 -u -- the user[:password] to use for commands
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
632 -d -- print full designators not just class id numbers
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
633 -c -- when outputting lists of data, comma-separate them.
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
634 Same as '-S ","'.
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
635 -S <string> -- when outputting lists of data, string-separate them
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
636 -s -- when outputting lists of data, space-separate them.
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
637 Same as '-S " "'.
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
638
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
639 Only one of -s, -c or -S can be specified.
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
640
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
641 Help:
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
642 roundup-admin -h
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
643 roundup-admin help -- this help
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
644 roundup-admin help <command> -- command-specific help
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
645 roundup-admin help all -- all available help
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
646
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
647 Commands:
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
648 commit
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
649 create classname property=value ...
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
650 display designator[,designator]*
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
651 export [class[,class]] export_dir
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
652 find classname propname=value ...
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
653 get property designator[,designator]*
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
654 help topic
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
655 history designator
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
656 import import_dir
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
657 initialise [adminpw]
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
658 install [template [backend [admin password]]]
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
659 list classname [property]
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
660 pack period | date
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
661 reindex
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
662 retire designator[,designator]*
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
663 rollback
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
664 security [Role name]
1570
93e0a565cee5 fix the "set" command usage statement
Richard Jones <richard@users.sourceforge.net>
parents: 1566
diff changeset
665 set items property=value property=value ...
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
666 specification classname
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
667 table classname [property[,property]*]
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
668 Commands may be abbreviated as long as the abbreviation matches only one
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
669 command, e.g. l == li == lis == list.
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
670
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
671
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
672 All commands (except help) require a tracker specifier. This is just the
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
673 path to the roundup tracker you're working with. A roundup tracker is
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
674 where roundup keeps the database and configuration file that defines an
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
675 issue tracker. It may be thought of as the issue tracker's "home
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
676 directory". It may be specified in the environment variable
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
677 ``TRACKER_HOME`` or on the command line as "``-i tracker``".
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
678
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
679 A designator is a classname and an itemid concatenated, eg. bug1,
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
680 user10, ... Property values are represented as strings in command
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
681 arguments and in the printed results:
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
682
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
683 - Strings are, well, strings.
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
684 - Password values will display as their encoded value.
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
685 - Date values are printed in the full date format in the local time
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
686 zone, and accepted in the full format or any of the partial formats
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
687 explained below.::
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
688
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
689 Input of... Means...
2028
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
690 "2000-04-17.03:45" 2000-04-17.03:45:00
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
691 "2000-04-17" 2000-04-17.00:00:00
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
692 "01-25" yyyy-01-25.00:00:00
2028
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
693 "08-13.22:13" yyyy-08-13.22:13:00
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
694 "11-07.09:32:43" yyyy-11-07.09:32:43
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
695 "14:25" yyyy-mm-dd.14:25:00
1883dfd4fd77 Times in 'Date Value' examples were all out by 5 hours.
Cameron Blackwood <drkorg@users.sourceforge.net>
parents: 1844
diff changeset
696 "8:47:11" yyyy-mm-dd.08:47:11
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
697 "2003" 2003-01-01.00:00:00
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
698 "2003-04" 2003-04-01.00:00:00
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
699 "." "right now"
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
700
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
701 - Link values are printed as item designators. When given as an
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
702 argument, item designators and key strings are both accepted.
1089
43ab730ee194 instance -> tracker, node -> item
Richard Jones <richard@users.sourceforge.net>
parents: 881
diff changeset
703 - Multilink values are printed as lists of item designators joined by
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
704 commas. When given as an argument, item designators and key strings
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
705 are both accepted; an empty string, a single item, or a list of items
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
706 joined by commas is accepted.
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
707
1098
c5819344714c more doc
Richard Jones <richard@users.sourceforge.net>
parents: 1089
diff changeset
708 When multiple items are specified to the roundup get or roundup set
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
709 commands, the specified properties are retrieved or set on all the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
710 listed items. When multiple results are returned by the roundup get or
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
711 roundup find commands, they are printed one per line (default) or joined
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
712 by commas (with the "``-c``" option).
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
713
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
714 Where the command changes data, a login name/password is required. The
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
715 login may be specified as either "``name``" or "``name:password``".
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
716
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
717 - ``ROUNDUP_LOGIN`` environment variable
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
718 - the "``-u``" command-line option
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
719
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
720 If either the name or password is not supplied, they are obtained from
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
721 the command-line.
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
722
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
723
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
724 Using with the shell
1588
1ac46e7e4150 more doc work - new improved overview doc
Richard Jones <richard@users.sourceforge.net>
parents: 1575
diff changeset
725 --------------------
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
726
3754
9f4dd27ae843 documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents: 3696
diff changeset
727 With version 0.6.0 or newer of roundup (which introduced support for
9f4dd27ae843 documentation cleanup from Luke Ross (patch [SF#1594860])
Richard Jones <richard@users.sourceforge.net>
parents: 3696
diff changeset
728 multiple designators to display and the -d, -S and -s flags):
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
729
1661
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
730 To find all messages regarding chatting issues that contain the word
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
731 "spam", for example, you could execute the following command from the
b9c1226cb600 Reflowed text to 72 cols...
Jean Jordaan <neaj@users.sourceforge.net>
parents: 1615
diff changeset
732 directory where the database dumps its files::
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
733
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
734 shell% for issue in `roundup-admin -ds find issue status=chatting`; do
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
735 > grep -l spam `roundup-admin -ds ' ' get messages $issue`
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
736 > done
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
737 msg23
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
738 msg49
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
739 msg50
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
740 msg61
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
741 shell%
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
742
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
743 Or, using the -dc option, this can be written as a single command::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
744
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
745 shell% grep -l spam `roundup get messages \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
746 \`roundup -dc find issue status=chatting\``
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
747 msg23
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
748 msg49
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
749 msg50
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
750 msg61
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
751 shell%
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
752
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
753 You can also display issue contents::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
754
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
755 shell% roundup-admin display `roundup-admin -dc get messages \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
756 issue3,issue1`
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
757 files: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
758 inreplyto: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
759 recipients: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
760 author: 1
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
761 date: 2003-02-16.21:23:03
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
762 messageid: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
763 summary: jkdskldjf
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
764 files: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
765 inreplyto: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
766 recipients: []
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
767 author: 1
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
768 date: 2003-02-15.01:59:11
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
769 messageid: None
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
770 summary: jlkfjadsf
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
771
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
772 or status::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
773
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
774 shell% roundup-admin get name `/tools/roundup/bin/roundup-admin \
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
775 -dc -i /var/roundup/sysadmin get status issue3,issue1`
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
776 unread
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
777 deferred
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
778
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
779 or status on a single line::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
780
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
781 shell% echo `roundup-admin get name \`/tools/roundup/bin/roundup-admin \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
782 -dc -i /var/roundup/sysadmin get status issue3,issue1\``
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
783 unread deferred
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
784
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
785 which is the same as::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
786
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
787 shell% roundup-admin -s get name `/tools/roundup/bin/roundup-admin \
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
788 -dc -i /var/roundup/sysadmin get status issue3,issue1`
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
789 unread deferred
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
790
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
791 Also the tautological::
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
792
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
793 shell% roundup-admin get name \
1599
cc96bf971b33 extended date syntax to make range searches even more useful
Andrey Lebedev <kedder@users.sourceforge.net>
parents: 1596
diff changeset
794 `roundup-admin -dc get status \`roundup-admin -dc find issue \
1566
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
795 status=chatting\``
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
796 chatting
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
797 chatting
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
798
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
799 Remember the roundup commands that accept multiple designators accept
053065585406 added command-line functionality for roundup-adming (feature [SF#687664])
Richard Jones <richard@users.sourceforge.net>
parents: 1560
diff changeset
800 them ',' separated so using '-dc' is almost always required.
659
e429649ed124 More documentation cleanups.
Richard Jones <richard@users.sourceforge.net>
parents:
diff changeset
801
686
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
802 -----------------
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
803
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
804 Back to `Table of Contents`_
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
805
c52122f38c9b Documentation cleanup, added info for potential (and current) developers
Richard Jones <richard@users.sourceforge.net>
parents: 659
diff changeset
806 .. _`Table of Contents`: index.html
1317
28ae91aae74f clarifications
Richard Jones <richard@users.sourceforge.net>
parents: 1282
diff changeset
807 .. _`customisation documentation`: customizing.html

Roundup Issue Tracker: http://roundup-tracker.org/